Faustino Gran Relais & Chateaux
Please select your travel dates to see rates and availability
Info
A 16th-century palace in Menorca with Rustic Spanish glamour, including a variety of rooms, spa access and breakfast.
Summary of reviewsFaustino Gran Relais & Chateaux is a luxurious and historic boutique hotel located in the heart of Ciutadella's old town. The hotel's central location is perfect for exploring the city's attractions and guests rave about the exceptional breakfast and dinner options. The rooms are spacious and elegant with unique features and stunning views of the port. The hotel's spa facilities are also highly recommended with guests describing them as a "paradise of peace and relaxation." The staff is friendly, professional and dedicated to providing exceptional service. While some guests note noise issues at night, the majority find the hotel to be a dreamy, delicious and decadent experience, perfect for a romantic and elegant vacation.
Show moreRead review summaries for all categories
Categories
Situated in the historic center of Ciutadella, this charming hotel opens onto a tree shaded patio offering panoramic views of the ancient harbor.
Children are welcome; rollaway/extra beds are available at the hotel for EUR 100.00 per night.Family-Friendly room types: Connecting rooms (with intermediate door)
Is there a kids' club? No
Offering an outdoor pool and an indoor pool, an a la carte restaurant and free WiFi, this 5 star hotel offers luxury suites and elegant rooms, some with beautiful sea views.
Size of the spa facilities: Indoor area: 100 m2 (1076 ft2)
Spa facilities: Indoor pool(s)
Outdoor pool(s)
Heated pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Private bath(s)
Open air bath(s)
Fitness area
Sun loungers
Spa facilities opening hours: 09:00 - 20:00
Show more...
Hotel near Nightlife Spots
Heated Pool Indoor Pool Private Pool Outdoor Pool
Gym equipment: Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Hotel with Private Pool Rooms
Room Types
About Faustino Gran Relais & Chateaux
Guest Reviews
Faustino Gran Relais & Chateaux is a historic hotel located in the heart of Ciutadella's old town. The location is perfect for exploring the city's attractions with many reviewers mentioning how easy it is to get everywhere. The hotel's proximity to the town centre and marina is excellent, making it ideal for those looking to explore and dine at local restaurants and bars. One reviewer noted the hotel's location was tranquil, despite being in the middle of the city. The hotel's annexe is also situated in a magnificent palace, where guests can enjoy spectacular views of the port and the cathedral. While some reviewers found the noise from the port and street below to be a bit of a disturbance, many others loved the stunning cathedral view. Overall, the location of Faustino Gran Relais & Chateaux is incredible with guests praising its central location and historic Altstadt atmosphere.
Travelers rave about the breakfast at Faustino Gran Relais & Chateaux! With a great selection of healthy options and delicious dishes, it's the perfect way to start your day. Some guests enjoy a breakfast in the lush courtyard, while others appreciate the variety and quality of the meals. While a few reviewers were disappointed with the limited selection and service, most guests found the breakfast to be exceptional. Highlights include fresh juice, barista coffee and hot dishes made to order. Some guests even claim it’s one of the best breakfasts they've ever had! However, a couple of reviewers mention that the breakfast staff was slow, forgetful or confused. Nevertheless, the majority of guests thoroughly enjoyed their breakfast experience at Faustino Gran Relais & Chateaux.
If you're looking for a hotel with exceptional dining options, Faustino Gran Relais & Chateaux could be a great option. The dinner at the hotel's restaurant received high praise with guests raving about the delicious and exquisite dishes, such as burrata, ceviche, tartar de atún and rodaballo a la brasa. The desserts were also a highlight with incredible flavors that left guests impressed. The staff at the restaurant were friendly and attentive throughout the meal. However, there were a few guests who had a less than satisfactory experience with the quality of the food at dinner. Breakfast, on the other hand, received glowing reviews. Those who enjoyed the dinner recommended trying dishes like the pulpo. The hotel's restaurant is in a charming setting surrounded by a well-maintained garden, making it the perfect spot for an idyllic dinner.
Faustino Gran Relais & Chateaux offers a diverse range of rooms, each with its unique features, ensuring guests' individual needs and preferences are met. The spacious and elegant rooms are equipped with all amenities, including a wet room walk-in shower, preserved flooring and comfortable bedding. Guests can enjoy a private patio or terrace during their stay with some rooms boasting stunning views of the port. The well-appointed and modern design of the rooms and palaces is complemented by the preservation of traditional architectural elements, such as Menorcan-style buildings. Despite some noise issues in certain rooms and a lack of comfortable seating in others, the rooms are beautifully decorated and the hotel is well-maintained, from the reception area to the smallest detail in each room. The hotel excels in providing a luxurious and comfortable experience for its guests.
Guests of Faustino Gran Relais & Chateaux have overwhelmingly praised the cleanliness of the property, describing it as "supreme," "exquisite," and "irreproachable." They have also highlighted the professionalism and attentiveness of the staff, who keep the hotel in immaculate condition from the reception area to the tiniest details in the rooms. Rooms are described as spacious and beautifully clean with comfortable beds. Guests have also raved about spa treatments, while mentioning that service and cleanliness were exceptional throughout their stay.
The staff at Faustino Gran Relais & Chateaux truly know how to provide outstanding service. From the moment you step inside the hotel, they make you feel right at home. Guests rave about the attentiveness and thoughtfulness of the staff, who go above and beyond to ensure a memorable stay. The reception team is professional and discreet, while the restaurant staff are attentive and polite. Some guests even report having the best concierge ever! While a few reviewers express disappointment with certain staff members, the overwhelming majority praise their warm and welcoming demeanor, always willing to help and anticipate guests' needs. From the spa staff to the restaurant servers, the entire team is friendly, professional and dedicated to providing exceptional service.
Guests of the Faustino Gran Relais & Chateaux are raving about the hotel's spa facilities. The stunning cave spa was a surprise for many guests and provided a private and relaxing experience. Although some guests noted a lack of staff and towels in the changing rooms, the spa offered plenty of services, from facials to body massage, both indoors and in the midst of nature, which were highly recommended. The thermal spa was also a highlight for guests with a perfect temperature and calming atmosphere. The spa even comes included in the room rate for some guests. Regardless of whether you opt for a relaxing massage or a dip in the pool, the Faustino Gran Relais & Chateaux's intimate and wonderful spa is sure to impress.
If you're looking for a relaxing escape in the heart of Ciutadella, Faustino Gran Relais & Chateaux might just be your perfect match. The hotel boasts several lovely pools, both indoor and outdoor, including a heated pool and a private pool. While some guests found the pool area rather small or crowded, others raved about the beautiful surroundings and tranquil atmosphere. The spa and pool facilities received particular praise with some guests describing them as a "paradise of peace and relaxation". While the indoor pool may be too chilly for some in April, the option of multiple pools means there's something for everyone. Whether you're taking a dip in the courtyard pool or admiring the view of the cathedral from the outdoor pool, the pools at Faustino Gran Relais & Chateaux provide a fabulous oasis from the hustle and bustle of the city.
Travelers staying at Faustino Gran Relais & Chateaux should be aware that while the hotel itself is located on a quiet street, the surrounding area can be noisy at night. The hotel is situated near several bars and nightclubs that are open until the early morning hours, which can be a nuisance for light sleepers. Some guests have also reported difficulties with driving to the hotel due to the narrow streets in the area. However, the hotel is conveniently located near many nightlife options for those looking to party the night away. It's worth noting that some guests have reported issues with nearby restaurants, suggesting that visitors may want to explore other dining options in Ciutadella. Despite some noise complaints, most guests found the noise level to be tolerable and did not have any significant issues with their stay.
Faustino Gran Relais & Chateaux is possibly the best hotel on the island with exceptional facilities and services. The luxurious stay at the heart of Ciutadella is perfect for a romantic and elegant vacation. The hotel is truly 5 stars with dreamy, delicious and decadent amenities. Guests commend the English five star service and exceptional experiences, while some reviews note that the room decor and soundproofing could be improved. Nonetheless, the hotel is a superb Relais & Chateau with a breakfast fit for 5 stars. The presence of free coffee and tea, however, is usually expected in a 5 star hotel. In summary, Faustino Gran Relais & Chateaux is a secure hit for a luxurious 5* weekend away, earning outstanding reviews from satisfied guests.
If you’re looking for a luxurious and relaxing getaway, Faustino Gran Relais & Chateaux is the place for you. The hotel boasts multiple outdoor pools set amidst stunning gardens and patio areas. Guests have raved about the incredible amenities and stunning architecture of the hotel. For a quieter retreat, the annex building and its pool at the base of the cathedral offer a calm oasis. Don't miss the opportunity to explore the garden and second pool at your leisure. And if you're looking for the ultimate relaxation, be sure to check out the spa and its lovely pools. With so many options to choose from, you'll be sure to find the perfect spot to unwind and soak up the sun.
If you're looking for a hotel with a rich historical background, Faustino Gran Relais & Chateaux is the place for you. This enchanting palace from the 17th century is located in the heart of the historic Altstadt, making it a perfect central location for your stay in the area. Some guests stayed in the annex of the hotel and still raved about the gorgeous and quiet building, complete with a pool located at the foot of the cathedral. The charming atmosphere of the hotel is simply wunderschön with many guests describing it as dreamy, delicious and decadent. There's even a special charm to the place, that makes this hotel an excellent choice. Others noted that the hotel was charged with history, making for a unique and special experience during their stay. In summary, if you're a history buff or simply appreciate stunning architecture, Faustino Gran Relais & Chateaux should be at the top of your list.
Faustino Gran Relais & Chateaux is a unique and luxurious boutique hotel located in the heart of Ciutadella. With its elegant and stylish design, every corner is perfect for a photo opportunity. Guests can expect a dreamy, delicious and decadent stay with tastefully decorated rooms. The hotel combines interior design and gastronomy seamlessly, creating an excellent place to stay. It is also considered the most beautiful hotel in Menorca. Despite some reviews stating "nothing," "aucun," or "nada," the majority of guests rave about the beauty and style of the property.
Faustino Gran Relais & Chateaux is a luxurious hotel that exceeds expectations. The property is stylish and impeccable under every point of view. The elegant and refined experience begins at check-in, where the staff is very friendly and guests are swept up in the dreamy, delicious and decadent atmosphere. This hotel is a sanctuary of elegance, combining interior design and gastronomy to perfection. The rooms are large, comfortable and beautifully designed with no detail overlooked by the attentive staff. The surroundings are enchanting and the hotel is situated at the heart of Ciutadella, one of the most beautiful cities in Menorca. While some guests noted that the hotel is not what they would expect from a five-star hotel, the majority found that Faustino Gran is truly a 5-star experience. The hotel is part of the Relais & Chateaux collection, which speaks to their level of luxury and class. Overall, if you're looking for an excellent luxury experience, look no further than Faustino Gran Relais & Chateaux.
If you're looking for a romantic getaway, look no further than Faustino Gran Relais & Chateaux. Guests agree that those 3 nights spent here were magical, especially for one couple celebrating their 5th wedding anniversary who received a bottle of cava as a gift. The restaurant is enchanting with a terrace full of well-cared-for flowers and a pianist performing live music. The hotel itself is a sanctuary of elegance, perfect for a romantic and elegant vacation. One guest even said it was like a palace fit for a princess. The atmosphere is overall very good, quiet and respectful with attentive personnel and a delicious breakfast. And don't forget to try the restaurant, which offers an idyllic dinner in a well-maintained garden surrounding the hotel. A heavenly stay in Menorca's central oasis!
Yes, Faustino Gran Relais & Chateaux has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Faustino Gran Relais & Chateaux. For more information, read the answers to the Spa questionnaire
No, Faustino Gran Relais & Chateaux doesn't allow dogs.
No, parking facilities aren't available at Faustino Gran Relais & Chateaux.
Yes, Faustino Gran Relais & Chateaux has a gym. For more information, read the answers to the Gym questionnaire
