Clermont-Ferrand, 59 Boulevard Francois Mitterrand45.77049,3.086464(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 08 Aug - Sun, 09 Aug08 Aug - 09 Aug
1 Room2 Guests
Info
Summary of reviews
Best Western Clermont Ferrand Centre is highly regarded for its strategic location in the heart of Clermont-Ferrand, allowing guests to easily explore local attractions, shopping venues, and dining options. Despite being centrally located, the hotel offers a quiet and serene atmosphere, providing a peaceful retreat amidst the city buzz. Guests appreciate the hotel's proximity to public transport and a large park, enhancing their overall experience.
The hotel’s breakfast is a highlight for many, offering a generous and diverse range of continental and cooked options. The quality is generally regarded as very good, with many praising the variety and value for money. Attentive staff and a clean breakfast area further contribute to a pleasant dining experience in the morning. Dinner at the hotel also receives favorable feedback, with guests enjoying the simplicity and taste of the dishes, such as the homemade fries and chocolate mousse, alongside commendable service.
Rooms at the hotel are consistently praised for their comfort, cleanliness, and spaciousness. With modern renovations and high-quality amenities, including air conditioning and plush bedding, guests enjoy a cozy and inviting environment. Some rooms also offer views of the courtyard or mountains, adding to the ambiance. The hotel caters well to families with connecting rooms, ensuring a convenient stay for those with children.
Cleanliness across the hotel is outstanding, with immaculate rooms and common areas frequently highlighted by guests. This commitment to hygiene, along with the competence and friendliness of the reception staff, contributes to a comfortable stay. The staff's exceptional service and welcoming demeanor are significant assets, with their professionalism enhancing guest satisfaction from arrival to departure.
The beds are noted for their comfort, contributing to restful sleep, which many guests appreciate during their stay. While occasional critiques suggest a disparity between the hotel's features and its four-star rating, the exceptional aspects of location, service, and comfort generally provide guests with an enjoyable experience at the Best Western Clermont Ferrand Centre.
Categories
Dog Friendly
This hotel is marked as dog-friendly. Though specific amenities for dogs aren't detailed, the Holiday Inn's international standards usually ensure a degree of comfort and service for guests with pets.
Business
The Holiday Inn Clermont Ferrand Centre provides standard business amenities and is centrally located, offering convenience for business travelers. While specific details about meeting spaces aren't available, its IHG affiliation suggests a reliable level of service and facilities.
Accessible
This hotel provides accessible bathrooms and in-room accessibility in select rooms. It offers assistive listening devices and handrails in stairways. A specific '1 Queen Accessible' room type is available, which includes a bathtub or rain shower.
Gym
This hotel has gym/fitness facilities. It is situated in the heart of the city.
4 Star
Overlooking Lecoq Garden, this hotel provides a bright and modern setting. It features elegant rooms with full amenities, a restaurant serving local cuisine, and convenient private parking. Its proximity to the tram makes it easy to explore the city.
Family
Free Wi-Fi
Room Types
Standard Queen Room - Non-SmokingThe air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Standard Twin Room - Non-SmokingThe double room is equipped with air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit offers 2 beds.
Family Room with Two Double Beds and Two Single Beds - Connecting Rooms/Non-SmokingThe family room features air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit has 3 beds.
Superior King Room - Non-SmokingThe air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Standard Double Room with Roll-In Shower - Disability Access/Non-Smoking The double room features air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit has 1 bed.
Guest Reviews
7.9
Good
Review Summaries
Location
Nestled in the heart of Clermont-Ferrand, the Best Western Clermont Ferrand Centre is highly praised for its exceptional location. Guests frequently highlight its convenient proximity to the city center, making it perfect for exploring the local attractions, restaurants, shopping venues, and even enjoying festive events like Christmas shopping. The hotel's central positioning offers easy access to public transport, allowing visitors to navigate the city effortlessly. Despite its bustling location, guests appreciate the hotel's serene and quiet atmosphere, offering a peaceful retreat amid the city's vibrancy. Additionally, the hotel is conveniently close to a large park, providing an ideal spot for relaxation. The blend of a central yet tranquil setting ensures an enjoyable and seamless experience for travelers keen on discovering the charm of Clermont-Ferrand.
Breakfast
At the Best Western Clermont Ferrand Centre, guests frequently commend the breakfast offerings for their variety and abundance. The breakfast buffet is described as generous, hearty, and varied, ensuring that there is something to suit all tastes. Many reviews highlight the excellent selection of both continental and cooked items, underscoring the diverse choices available to guests. Overall, breakfast is frequently labeled as very good, delicious, and even impeccable by some.
While some reviews remark on the quality of the ingredients as average, the overall impression is that the breakfast provides good value for money, with some guests noting that it is inclusive and meets a high standard. There are occasional mentions of the breakfast price being high and some dissatisfaction with the specific quality and taste, but these are less common against the more abundant praise. Guests also appreciate the attentive service staff and the cleanliness of the breakfast area, further enhancing the dining experience.
In sum, the breakfast at this hotel is praised for its variety, generous portions, and overall quality, making it a notable feature for travelers staying there.
Dinner
Dinner at the Best Western Clermont Ferrand Centre receives mostly positive reviews for its quality and taste. Guests appreciate the good quality and simplicity of the dishes, highlighting the delicious homemade fries and chocolate mousse crafted by the chef. The restaurant is praised for offering excellent value for money, and the attentive staff contribute to a pleasant dining experience. While most feedback is favorable, there are occasional remarks about cold and tasteless food, as well as instances where the restaurant was unexpectedly closed. Nevertheless, experiences such as dining by the pool add a pleasant touch to the hotel’s dining options.
Rooms
The rooms at Best Western Clermont Ferrand Centre receive high praise for their comfort and cleanliness. Guests consistently highlight the pleasant and spacious nature of the accommodations, noting the rooms are well-maintained and recently renovated. Many of the rooms offer plush, comfortable bedding and are equipped with standard amenities, making for a cozy and welcoming environment. The executive rooms, in particular, stand out for their spaciousness and additional features like a mini bar, catering well to those seeking a bit more luxury during their stay.
The hotel's rooms feature air conditioning, good quality products, and clean bathrooms, all contributing to a comfortable experience. While some rooms are noted to be small, especially compared to the larger options available, they're still recognized for their neat presentation and effective use of space. In addition to the aesthetics, several guests enjoy rooms with views of the courtyard and distant mountains, adding to the overall ambiance of the stay.
Guests appreciate the comfort provided by high-quality mattresses and bedding, ensuring a restful night's sleep. With connecting rooms available for families, the hotel also caters to those traveling with children. Overall, the rooms are consistently described as bright, welcoming, and equipped with all necessary features for a pleasant and restful stay.
Beds
Best Western Clermont Ferrand Centre seems to be a popular choice among guests for its comfortable sleeping arrangements. Many guests have highlighted the particularly comfortable and high-quality bedding, with several reviews specifically noting that the beds are very comfortable or excellent. The hotel rooms are described as cozy, and the bedding contributes significantly to a good night's sleep, as numerous guests have remarked that they slept well. Although there are occasional mentions of less satisfactory experiences, such as a moderately comfortable bed or a poor-quality double bed, these comments are rare compared to the overwhelming positive feedback. Overall, the quality and comfort of the beds seem to be a standout feature, enhancing the overall stay at the hotel.
Cleanliness
The Best Western Clermont Ferrand Centre consistently impresses with its exceptional standard of cleanliness. Guests frequently commend the hotel for maintaining very clean rooms, complete with quality bedding and beautiful bathrooms. The hotel's immaculate condition extends to both the rooms and common areas, creating a pleasant and peaceful atmosphere for visitors. Beyond just the rooms, the entire hotel is noted for being spotless, with many visitors specifically highlighting the cleanliness of the bathrooms and the hygienic conditions throughout. Guests appreciate the competent and friendly reception staff who contribute to the overall tidy and comfortable stay. While there are a few mentions of specific areas needing improvement, such as a less-than-clean carpet in the hallway and dust in certain ventilation areas, the overarching narrative celebrates a high standard of care in housekeeping. This focus on cleanliness, alongside a tranquil environment, comfortable facilities, and soundproofed rooms, ensures a relaxed and satisfying experience for those staying at the hotel.
Staff
The staff at Best Western Clermont Ferrand Centre consistently receives high praise from guests for their exceptional service and welcoming attitude. Visitors highlight the professionalism and attentiveness that span from reception to restaurant, showing a commitment to customer satisfaction. Staff members are noted for being particularly efficient, friendly, and accommodating, often going above and beyond to meet guest needs. The night staff, in particular, garners commendations for their pleasant demeanor and assistance. Guests appreciate the staff's dedication and friendliness, making their stay comfortable and enjoyable while also ensuring that assistance is readily available. The combination of a warm and smiling welcome along with the staff's availability and professionalism makes for a truly comprehensive hospitality experience. Overall, the team at this hotel leaves a lasting positive impression, contributing significantly to the overall enjoyment of guests' stays.
4 Star
Best Western Clermont Ferrand Centre boasts a prime location, making it an excellent choice for visitors attending events at the nearby house of culture or exploring the city center of Clermont Ferrand. Despite its convenient setting, there appears to be a significant gap between the expectations of a four-star rating and the experiences reported by guests. A consistent point of critique is the lack of parking space, which many feel does not align with typical offerings of a four-star hotel. Overall, guests express that the hotel's current features and services do not meet the standards associated with its claimed four-star status, with several likening it more to a three-star establishment.
FAQ
No, Best Western Clermont Ferrand Centre doesn't have any pool.
No, a spa isn't available at Best Western Clermont Ferrand Centre.
Yes, Best Western Clermont Ferrand Centre welcomes dogs.
No, parking facilities aren't available at Best Western Clermont Ferrand Centre.
Yes, Best Western Clermont Ferrand Centre has a gym.
