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InterContinental Cleveland, an IHG Hotel

Cleveland , 9801 Carnegie Avenue (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsInterContinental Cleveland, an IHG Hotel, is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area. The hotel's convenient location to the Cleveland Clinic exceeded guests' expectations and is a must-stay for anyone visiting the clinic. The spacious and beautifully designed rooms are very clean and well-appointed with comfortable beds and nice decor that add to the relaxing ambiance. While some guests noticed design flaws and mentioned that the rooms are worn and need a refresh, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests. The hotel prides itself on its cleanliness and it shows with a commitment to sanitation standards evident throughout the property. The staff is exceptional with friendly, kind, helpful and pleasant employees who provide superb and amazing service. Visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff. Overall, InterContinental Cleveland is a must-stay for anyone visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

King Room This room features a flat-screen TV with cable channels and a work desk.

King Room - Disability Access This room features a flat-screen TV with cable channels and a work desk.

Double Room with Two Double Beds This room features a flat-screen TV with cable channels and a work desk.

Junior King Suite This room features InterContinental Club Lounge access with free drinks and snacks.

Executive Club Double Room with Two Double Beds This room features InterContinental Club Lounge access with free drinks and snacks.

Superior King Room This spacious room includes an iPod docking station.

Club King Room Spacious suite features InterContinental Club Lounge access.

King Room - Mobility Access Roll in Shower/Non-Smoking This room features a flat-screen TV with cable channels and a work desk.

Double Room with Two Double Beds and Mobility Access Tub Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Mobility Access Roll In Shower - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive Club Level King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.

Upgraded Classic Room The spacious double room offers air conditioning, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels.

About InterContinental Cleveland, an IHG Hotel

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Guest Reviews

8.3

Very Good

Location

If you're planning a trip to Cleveland for medical reasons, InterContinental Cleveland, an IHG Hotel, should be at the top of your list. Guest reviews rave about the hotel's convenient location to the Cleveland Clinic, making it the perfect place to stay before or after a medical procedure. But don't worry, the hotel's location isn't just beneficial for medical visits – it's also close to downtown Cleveland, allowing for easy exploration of the city's attractions. Overall, the location of InterContinental Cleveland exceeded guests' expectations and is a must-stay for anyone visiting the Cleveland Clinic.

Rooms

The InterContinental Cleveland, an IHG Hotel boasts of their spacious and beautifully designed rooms that are very clean and well-appointed. Guests love the comfortable bed and nice decor that add to the relaxing ambiance. However, some guests noticed design flaws and mentioned that the rooms are worn and need a refresh. The electronics, TV and WiFi were also dated, which could be improved. Some guests also had issues with housekeeping with reports of toothpaste spots on the bathroom sink and an unclean shower during check-in. Nevertheless, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests.

Cleanliness

The InterContinental Cleveland, an IHG Hotel, prides itself on its cleanliness and it shows. The hotel has a commitment to sanitation standards which is evident throughout the property. Rooms are very clean and comfortable with clean sheets and well-appointed furnishings. The hotel also stresses cleanliness due to its connection to the hospital. Housekeeping could improve on some occasions, but overall, guests are impressed with the level of cleanliness. While a small number of guests did find some minor cleanliness issues, these are not representative of the hotel as a whole. The only other downside that some guests noted was that the electronics, TV and WiFi could be updated.

Staff

If you're on the hunt for a hotel with exceptional staff, look no further than InterContinental Cleveland. According to guest reviews, the hotel is very well staffed with friendly, kind, helpful and pleasant employees. The service is superb and amazing and guests appreciate how respectful and professional the staff members are. Front desk staff is specifically mentioned as being very friendly and the hotel as a whole is immaculately clean thanks to its connection to the nearby hospital. The value is great due to the combination of wonderful staff, fantastic food and affordable prices. Guests are quick to praise the excellent and exceptional team, some of whom went out of their way to take care of guests. Customers who dined at Table 45 specifically cite the staff there as being excellent. All in all, visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff.

5 Star

InterContinental Cleveland, an IHG Hotel, is a must-stay for anyone visiting the Cleveland Clinic. Guests have described their experience as superb and exceptional thanks to the very comfortable facilities and exceptional staff. One guest even went as far as saying that it was by far and away one of the best hotels they've ever stayed at. Although some guests mention that the level of service may not necessarily be 5-star, the perfect location and top-notch amenities make it the perfect place to stay before a procedure at the clinic. Overall, InterContinental Cleveland is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.

No, InterContinental Cleveland, an IHG Hotel doesn't have any pool.

No, a spa isn't available at InterContinental Cleveland, an IHG Hotel.

No, InterContinental Cleveland, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at InterContinental Cleveland, an IHG Hotel.

Yes, InterContinental Cleveland, an IHG Hotel has a gym.

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