Mercure Colmar Centre Unterlinden
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Summary of reviewsThe Mercure Colmar Centre Unterlinden garners substantial praise for its central and tranquil location, which is ideal for exploring Colmar’s old town and attractions such as the Unterlinden Museum and the Christmas markets. Visitors appreciate its close proximity to public transportation and parking facilities, making it convenient for both commuters and those arriving by car.
Guests frequently highlight the hotel's comfort, modern decor and cleanliness, underscoring the luxurious ambiance of the accommodation. The rooms are described as spacious, soundproofed and equipped with comfortable beds and clean, well-organized bathrooms. Despite occasional concerns about room size and minor inconveniences like poor air conditioning or street noise, the overarching sentiment is positive.
The breakfast offerings at Mercure Colmar Centre Unterlinden receive commendations for being extensive and varied, featuring homemade items, fresh pastries and local cheeses. However, some guests note that the breakfast room can be crowded and noisy with certain items not meeting the expected quality.
For dinner, the hotel offers in-room service due to the absence of an onsite restaurant, which many guests find convenient and enjoyable, especially praising the Caesar salad. The bar, while closing early, serves as a pleasant spot for evening drinks.
The staff at Mercure Colmar Centre Unterlinden are consistently praised for their friendliness, helpfulness and professionalism. Multilingual abilities enhance the guest experience, ensuring efficient and warm interactions.
Cleanliness is a standout feature with guests frequently noting the spotlessly clean rooms and public areas, along with diligent housekeeping.
Guests experience mixed reviews regarding the WiFi; while some find it strong and reliable, others encounter connectivity issues. The gym and sauna facilities are similarly varied with the sauna being well-regarded but the gym equipment occasionally described as limited or in need of repairs.
Parking is seen as convenient and secure, albeit with a few logistical challenges such as cost and tight spaces.
Families find the hotel particularly welcoming, benefiting from its close location to local attractions and a family-friendly atmosphere.
Overall, the beds are a significant highlight, frequently described as very comfortable and providing an excellent sleeping experience.
While some guests feel the hotel does not fully meet four-star expectations due to aging facilities and service inconsistencies, it remains a favored choice for both leisure and business travelers, providing a charming and comfortable stay in Colmar. Moreover, the dog-friendly policies warmly accommodate those traveling with pets.
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Guests frequently highlight the hotel's comfort, modern decor and cleanliness, underscoring the luxurious ambiance of the accommodation. The rooms are described as spacious, soundproofed and equipped with comfortable beds and clean, well-organized bathrooms. Despite occasional concerns about room size and minor inconveniences like poor air conditioning or street noise, the overarching sentiment is positive.
The breakfast offerings at Mercure Colmar Centre Unterlinden receive commendations for being extensive and varied, featuring homemade items, fresh pastries and local cheeses. However, some guests note that the breakfast room can be crowded and noisy with certain items not meeting the expected quality.
For dinner, the hotel offers in-room service due to the absence of an onsite restaurant, which many guests find convenient and enjoyable, especially praising the Caesar salad. The bar, while closing early, serves as a pleasant spot for evening drinks.
The staff at Mercure Colmar Centre Unterlinden are consistently praised for their friendliness, helpfulness and professionalism. Multilingual abilities enhance the guest experience, ensuring efficient and warm interactions.
Cleanliness is a standout feature with guests frequently noting the spotlessly clean rooms and public areas, along with diligent housekeeping.
Guests experience mixed reviews regarding the WiFi; while some find it strong and reliable, others encounter connectivity issues. The gym and sauna facilities are similarly varied with the sauna being well-regarded but the gym equipment occasionally described as limited or in need of repairs.
Parking is seen as convenient and secure, albeit with a few logistical challenges such as cost and tight spaces.
Families find the hotel particularly welcoming, benefiting from its close location to local attractions and a family-friendly atmosphere.
Overall, the beds are a significant highlight, frequently described as very comfortable and providing an excellent sleeping experience.
While some guests feel the hotel does not fully meet four-star expectations due to aging facilities and service inconsistencies, it remains a favored choice for both leisure and business travelers, providing a charming and comfortable stay in Colmar. Moreover, the dog-friendly policies warmly accommodate those traveling with pets.
Family Friendly Hotel
The Mercure Colmar Centre Unterlinden provides comfortable accommodation and a central location, making it easy for families to explore Colmar's attractions.
Dog Friendly Hotel
This hotel is highly regarded for its dog-friendly facilities and services. It extends a warm welcome to dogs and offers suitable services for dog owners.
Business Hotel
This hotel offers a business center and meeting rooms suitable for business travelers. It is also located near the city center. This 4-star hotel features amenities such as air conditioning and Wi-Fi.
Hotel with Parking
Located in the historic center, this hotel offers private indoor parking with 30 spaces. It is open 24/7 with a height limit of 1.78m.
Hotel with Gym
The hotel includes a well-being area that features 8 items of Technogym fitness equipment. This provides guests with access to modern and reputable exercise machines for their workouts.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Mercure Colmar Centre Unterlinden is highly praised for its outstanding location, just steps away from Colmar’s city center, making it an ideal choice for travelers wanting to explore the old town and its attractions, including the Unterlinden Museum and the bustling Christmas markets. Guests frequently highlight the convenience of being just a short walk from key sites and pedestrian areas, allowing them to navigate the city easily on foot. The hotel's central position does not compromise its tranquility, offering a quiet retreat amidst the vibrant surroundings.
Visitors also appreciate the hotel's proximity to public transport, such as the main train station and the abundant parking facilities, which add to its accessibility and convenience. Commuters find it especially practical, whether arriving by train or car.
Beyond location, guests commend the comfort and modernity of the hotel, describing it as neat, clean and luxurious. The friendly and competent staff, along with excellent breakfast offerings, contribute positively to the overall guest experience.
For those planning a visit to Colmar, particularly during the festive season, the Mercure Colmar Centre Unterlinden stands out as a perfect base thanks to its superb and strategic location, coupled with its considerate amenities and services.
The breakfast at Mercure Colmar Centre Unterlinden presents a range of experiences according to guest reviews. Positively, many guests have praised it for being very good, extensive and varied with many highlighting the quality and diversity of options available. The selection includes homemade items, fresh pastries, local cheeses and a variety of ways to prepare eggs. Almond milk was also appreciated by some guests, along with the overall plentiful and hearty nature of the offerings.
However, there are recurring mentions of certain aspects that need improvement. Guests have reported that the breakfast room can be noisy, crowded and often poorly organized, resembling a canteen at times. Freshness and quality of specific items like croissants and scrambled eggs have been questioned with some describing the eggs as unacceptable. Additionally, the coffee quality and temperature consistency also received varied feedback.
Overall, while many find the breakfast satisfying with a broad selection that meets expectations, some believe it does not fully align with a 4-star hotel's standards, particularly considering the price. This mix of experiences suggests that while the hotel offers a generally good breakfast experience, there is room for refinement in service and organization to enhance guest satisfaction further.
Mercure Colmar Centre Unterlinden offers a unique dining experience where room service takes center stage due to the absence of an on-site restaurant. Guests particularly appreciated the convenience and quality of in-room dining, highlighting the excellent Caesar salad as a standout. The hotel also provides a pleasant spot for drinks into the evening, although the bar closes quite early, by 10:00 pm. Despite some logistical hiccups such as incorrect elevator directions in the parking lot and closure of the bar on Friday evenings, the overall dining experience in-room is well-regarded. For those looking for more variety in their dining options, the hotel staff is ready to recommend nearby restaurants to explore.
The rooms at Mercure Colmar Centre Unterlinden generally receive positive feedback for their cleanliness, modern decor and comfort. Guests particularly appreciate the spaciousness and quietness of some rooms with comfortable beds and well-organized, clean bathrooms being frequently mentioned highlights. Many rooms are soundproofed, ensuring a peaceful stay and some even come with a mini bar and coffee or tea facilities.
The more spacious rooms offer ample comfort with large beds and pleasant furnishings. Despite this, it appears that room sizes can vary considerably with numerous remarks about small or cramped rooms and limited space around the bed. Some bathrooms are described as not very accessible or quite small, though cleanliness and functionality are consistent.
The hotel’s aesthetic is modern and nicely furnished, adding to a generally comfortable and pleasant stay. However, issues such as poor air conditioning, rooms facing busy streets and occasionally dark rooms are mentioned as minor drawbacks. Certain rooms also have poor quality toilet paper and thin towels, while some guests found the disposable paper cups and their tendency to leak unappealing.
In summary, the hotel offers a well-maintained, clean and comfortable environment, making it a noteworthy choice for short stays despite some variability in room sizes and minor inconveniences.
The beds at Mercure Colmar Centre Unterlinden receive numerous positive remarks from guests. Reviewers frequently highlight the comfort with many describing the beds as very comfy, very comfortable and of top quality. Guests appreciated the large and spacious beds, often pointing out their size and the coziness it provided. Phrases like "comfy bed," "large comfy beds," and "cozy big bed" are common, which indicates general satisfaction with the bedding arrangements.
The hotel's bedding is also repeatedly noted as excellent with mentions of good, comfortable and soft bedding. The pillows are commended for their comfort, contributing to a pleasant sleep experience.
However, there are a few critiques regarding the firmness of the mattresses with some guests finding the beds hard or extremely uncomfortable. This disparity suggests that while many find the beds ideal for a restful night, the firmness may not be suitable for everyone's preferences.
In general, the hotel's beds are well-received, offering a blend of comfort and practicality that appeals to a broad range of guests.
Mercure Colmar Centre Unterlinden excels in cleanliness, a sentiment echoed consistently in guest reviews. Visitors appreciate the spotless rooms and bathrooms, describing them as "spotlessly clean" and "ultra clean." Housekeeping is praised for their diligence with many noting the "excellent housekeeping" and "great cleaning fairy" staff. General areas of the hotel, including corridors and windows, are well-maintained, ensuring a fresh and comfortable environment. Although there are occasional mentions of areas needing more attention, overall, guests highlight the "very clean establishment" and the overall "clean, bright rooms." The hotel's dedication to hygiene is evident with well-displayed hygiene regulations and standards. This consistent dedication to cleanliness makes Mercure Colmar Centre Unterlinden a reliable choice for a clean and comfortable stay.
At the Mercure Colmar Centre Unterlinden, guests can expect a warm welcome and exceptional service from a friendly, helpful and attentive staff. Across numerous reviews, the hotel's personnel are frequently described as very friendly, kind and accommodating. The reception team stands out for being polite, professional and often going out of their way to assist guests. The staff's competency and willingness to help are noted, contributing to a pleasant and efficient experience for visitors. Guests also appreciate the multilingual abilities of the staff, which include fluent communication in Italian and English. However, there are occasional mentions of isolated incidents where certain staff members, particularly at the bar, did not meet the same level of hospitality. Despite these few exceptions, the general consensus is that the staff at Mercure Colmar Centre Unterlinden are attentive, responsive and significantly enhance the overall guest experience with their friendliness and dedication.
Guests have mixed reviews about the WiFi at the Mercure Colmar Centre Unterlinden. While some guests experienced perfect, strong and very good WiFi, particularly highlighting good connectivity in the lobby, others reported significant issues with the service. Complaints included very poor or slow WiFi, inconsistent connectivity and complete non-functioning in certain rooms. Additionally, some reviews pointed out that both the WiFi and television signals were unreliable, which affected the overall stay for several guests. Despite the free Wi-Fi offering, the inconsistency and poor performance seem to be a recurring theme among various reviewers.
The Mercure Colmar Centre Unterlinden features a gym and sauna area that has received mixed reviews from guests. While the sauna is highlighted as a notable amenity, available 24 hours a day, the gym is described as being modestly equipped with basic workout equipment. Some guests have mentioned issues with broken appliances and a poor selection of equipment in the fitness room. There have been reports of the gym being closed for renovations and at times only the sauna being accessible. Overall, the fitness facilities at the hotel offer a good sauna experience, but the gym itself may not meet the expectations of those seeking a comprehensive workout environment.
Mercure Colmar Centre Unterlinden offers a variety of parking options for its guests, primarily focusing on a secure underground garage. This private parking is praised for its convenience and security, making it an attractive feature for those traveling by car. Despite the positives, some guests find the parking fee expensive with rates indicating an additional cost for usage. Alternatives to the hotel's parking are available nearby, often at a lower cost and provide a feasible option for budget-conscious travelers. While the parking facilities are generally considered good, some issues such as tight spaces and limited height clearance (up to 1.80 meters) are noted, potentially making it challenging for larger vehicles. Additionally, the garage can be tricky to navigate with tight spaces and a small size, but a dedicated lift from the parking area is highlighted as a useful feature. Overall, the underground parking is a secure and convenient option, although it comes with certain constraints and costs.
Mercure Colmar Centre Unterlinden emerges as a top choice for families on the hunt for a friendly and accommodating environment. The hotel prides itself on being family-friendly, offering an atmosphere that is both warm and welcoming to guests with young children. Conveniently situated within walking distance to the enchanting Christmas markets, it provides an ideal location for families eager to explore festive attractions. Reviews consistently highlight the hotel's ability to effortlessly resolve booking issues, ensuring a stress-free experience for parents. Guests frequently compliment the clean and family-oriented setting, making it a reliably pleasant stay for those traveling with children.
The Mercure Colmar Centre Unterlinden has received mixed reviews regarding its four-star rating, facilities and services. Guests appreciated the hotel's overall charm, calling it a good and nice place to stay. However, many felt that it did not meet the expected standards for a four-star rating. Several reviews highlighted concerns about the quality of amenities, noting aging facilities and the absence of a sauna and fitness area. There was also a recurring mention of subpar breakfast offerings for a four-star establishment.
Guests pointed out that the services, including the lack of bathroom accessories and the availability of only German TV channels, did not reflect the four-star classification. Some visitors felt that the hotel was overpriced, attributing the higher rates to the touristy nature of Colmar rather than the quality of the hotel itself. Despite these criticisms, some guests still found the services to be four-star-worthy and the hotel to be a great place to stay for their needs.
Mercure Colmar Centre Unterlinden garners favorable feedback for its suitability for business travelers. It is consistently described as ideal for business trips with particular praise for its business amenities and business-friendly services. The hotel offers a business-style breakfast, tailored to the needs of those on work-related visits. Although it lacks a restaurant, room service is available to cater to dining needs. While some guests noted that ongoing construction in the reception hall was not communicated, the hotel remains a good choice for business stays.
Mercure Colmar Centre Unterlinden is highly regarded for its dog-friendly facilities, services and amenities. The hotel extends a warm welcome to dogs, recognizing the importance of accommodating pets. Guests appreciate that dogs are allowed and small dogs are accepted without hesitation. As a pet-friendly establishment, the hotel offers suitable services for dog owners with an extra cost of 10 euros applying. Occasional dog barking is noted but does not overshadow the positive experiences of guests. For those traveling with dogs, this hotel provides a comfortable and accommodating environment.
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Location
Visitors also appreciate the hotel's proximity to public transport, such as the main train station and the abundant parking facilities, which add to its accessibility and convenience. Commuters find it especially practical, whether arriving by train or car.
Beyond location, guests commend the comfort and modernity of the hotel, describing it as neat, clean and luxurious. The friendly and competent staff, along with excellent breakfast offerings, contribute positively to the overall guest experience.
For those planning a visit to Colmar, particularly during the festive season, the Mercure Colmar Centre Unterlinden stands out as a perfect base thanks to its superb and strategic location, coupled with its considerate amenities and services.
Breakfast
However, there are recurring mentions of certain aspects that need improvement. Guests have reported that the breakfast room can be noisy, crowded and often poorly organized, resembling a canteen at times. Freshness and quality of specific items like croissants and scrambled eggs have been questioned with some describing the eggs as unacceptable. Additionally, the coffee quality and temperature consistency also received varied feedback.
Overall, while many find the breakfast satisfying with a broad selection that meets expectations, some believe it does not fully align with a 4-star hotel's standards, particularly considering the price. This mix of experiences suggests that while the hotel offers a generally good breakfast experience, there is room for refinement in service and organization to enhance guest satisfaction further.
Dinner
Rooms
The more spacious rooms offer ample comfort with large beds and pleasant furnishings. Despite this, it appears that room sizes can vary considerably with numerous remarks about small or cramped rooms and limited space around the bed. Some bathrooms are described as not very accessible or quite small, though cleanliness and functionality are consistent.
The hotel’s aesthetic is modern and nicely furnished, adding to a generally comfortable and pleasant stay. However, issues such as poor air conditioning, rooms facing busy streets and occasionally dark rooms are mentioned as minor drawbacks. Certain rooms also have poor quality toilet paper and thin towels, while some guests found the disposable paper cups and their tendency to leak unappealing.
In summary, the hotel offers a well-maintained, clean and comfortable environment, making it a noteworthy choice for short stays despite some variability in room sizes and minor inconveniences.
Beds
The hotel's bedding is also repeatedly noted as excellent with mentions of good, comfortable and soft bedding. The pillows are commended for their comfort, contributing to a pleasant sleep experience.
However, there are a few critiques regarding the firmness of the mattresses with some guests finding the beds hard or extremely uncomfortable. This disparity suggests that while many find the beds ideal for a restful night, the firmness may not be suitable for everyone's preferences.
In general, the hotel's beds are well-received, offering a blend of comfort and practicality that appeals to a broad range of guests.
Cleanliness
Staff
Wi-Fi
Gym
Parking
Family
4 Star
Guests pointed out that the services, including the lack of bathroom accessories and the availability of only German TV channels, did not reflect the four-star classification. Some visitors felt that the hotel was overpriced, attributing the higher rates to the touristy nature of Colmar rather than the quality of the hotel itself. Despite these criticisms, some guests still found the services to be four-star-worthy and the hotel to be a great place to stay for their needs.
Business
Dog Friendly
No, Mercure Colmar Centre Unterlinden doesn't have any pool.
No, a spa isn't available at Mercure Colmar Centre Unterlinden.
Yes, Mercure Colmar Centre Unterlinden welcomes dogs.
Yes, parking facilities are available at Mercure Colmar Centre Unterlinden.
Yes, Mercure Colmar Centre Unterlinden has a gym.
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