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Dorint Hotel am Heumarkt Köln

Cologne , Pipinstr. 1 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Info If you are looking for a place where you can feel good all around, the Dorint Hotel in Cologne is the perfect choice for you. It does not matter whether you are coming for work or pleasure, this hotel will offer you the absolute harmony.

Summary of reviewsThe Dorint Hotel am Heumarkt Köln is a highly recommended hotel with an unbeatable location in the heart of the city within walking distance of major attractions and public transportation. The breakfast is extensive and delicious with a wide variety of options available. The rooms are spacious and stylish, although some furniture is outdated. The hotel staff is friendly, helpful and accommodating, providing excellent service. The cleanliness of the hotel is generally good, although some guests have reported issues. The hotel bar adds to the nightlife experience with live music and a great atmosphere. The beds are comfortable, although some guests found the mattresses too soft or too hard. The hotel is also a great choice for business travelers with functional meeting and event facilities and a central location. Overall, guests can expect a comfortable and enjoyable stay at the Dorint Hotel am Heumarkt Köln.
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Hotel with Spa,

Nestled within the Dorint Hotel am Heumarkt Köln is a sprawling 4,000 square-meter wellness haven, accessible all year round. Fitness and relaxation come hand in hand at the external Holmes Place Club Am Gürzenich, offering a bio sauna, a steam bath and a whirlpool for rejuvenation. After an invigorating workout, unwind and escape from the demands of daily life with a soothing soak.

Family Friendly Hotel

The hotel has sorted its services for kids into a scale of teddy bear categories; this will let you see at a glance what children can wait for when staying in the hotel.

Dog Friendly Hotel

Dogs are allowed, there will be a charge of 20€ per dog and night.

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, € 20 per night

Should the dog owner notify you before checking in?
Yes, During the booking process

Hotel near Nightlife Spots

The hotel has a bar/lounge.

Accessible Hotel

Facilities for disabled guests and a lift are available.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Romantic Hotel

Hotel with Swimming Pool,

Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking,

Hotel with Gym,

Hotel with Pool Lap Lanes,

Hotel with Indoor Pool,

Room Types

Comfort Double Room This room features views of Cologne Cathedral, soundproofed windows and hot drinks facilities.

Standard King Room Spacious room with modern décor features soundproofed windows, hot drinks facilities and a stylish modern bathroom.

Superior Double or Twin Room Spacious room with modern décor features soundproofed windows, hot drinks facilities and a stylish modern bathroom. This room is individually designed and offers extra space. Guests in this room category have access to the Holmes Place Health Club. Guests under the age of 18 do not have access to the health club.

One-Bedroom Suite Guests in this room category have access to the Holmes Place Health Club. Guests under the age of 18 do not have access to the health club.

Presidential Suite Guests in this room category have access to the Holmes Place Health Club. Guests under the age of 18 do not have access to the health club.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

Deluxe King Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Family Room - 2 Double rooms with connecting doors The family room consists of two double rooms with a connecting door.

About Dorint Hotel am Heumarkt Köln

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Guest Reviews

8.1

Very Good

Location

The location of the Dorint Hotel am Heumarkt Köln has received glowing reviews from past guests. It is described as being in a very central location within walking distance of the city center and major attractions such as the Cologne Cathedral and Christmas markets. Many guests appreciate how easy it is to get around with public transportation and parking options nearby. The hotel is also praised for being isolated from noise and crowds, while still being close to the river and main attractions. The location is considered perfect for both sightseeing and attending events such as trade shows and concerts at the nearby Lanxess Arena. Additionally, the hotel's proximity to the Hofburg des Kölner Dreigestirns makes it an ideal location for those interested in the carnival scene. Overall, guests found the hotel's location to be unbeatable, ideal, first-class, amazing, exceptional and superb.

Breakfast

Guests of the Dorint Hotel am Heumarkt Köln were mostly pleased with the breakfast offered at the hotel. Many described the breakfast as delicious, extensive and leaving nothing to be desired. There was a wide variety of options available including lactose-free and vegan choices, fresh egg dishes, fruit and vegetables. Some guests even commented that the breakfast was so large, it doubled as brunch and they skipped lunch. The hotel also offered live cooking stations and a Prosecco option. However, some guests found the breakfast to be too expensive and the service to be lacking at times. Despite a few setbacks such as long lines and limited seating, the overall consensus was that the breakfast was great.

Rooms

The Dorint Hotel am Heumarkt Köln offers spacious and stylish rooms that are well-equipped and fulfill every desire. Guests who booked standard rooms were upgraded to comfort rooms, providing extra space and amenities. Some guests noted that the furniture is a bit outdated, but overall, the hotel was clean and tidy. The bathrooms received mixed reviews with some guests praising them as modern and spacious, while others found them to be outdated and in need of an update. The location of the hotel is excellent, right in the heart of the city with plenty of shopping and dining options nearby. Some rooms offer breathtaking views of the Cologne Cathedral. While some guests experienced small beds or uncomfortable bedding, most found the rooms to be satisfactory with clean and comfortable bedding. The hotel staff was friendly and helpful and guests enjoyed the live music on Saturdays. While some guests noted that the room facilities were a bit dated and could use an upgrade, the overall impression of the hotel was positive.

Beds

The Dorint Hotel am Heumarkt Köln offers comfortable beds with guests generally pleased with the quality of their sleeping arrangements. Some found the mattresses too soft or too hard and the pillows could have been improved, but most were happy with the linens and bedding. The rooms themselves were spacious and had additional seating areas for guests to relax in. While some of the beds were on the narrow side, overall guests enjoyed their restful night's sleep in the cozy, well-tempered beds.

Cleanliness

The Dorint Hotel am Heumarkt Köln has received mixed reviews about its cleanliness. Some guests have reported unfertige Baustellen in the hallways and dirty bed linens and carpets. However, most guests have praised the hotel for its cleanliness, describing it as neat, modern and well-maintained. The staff is also reportedly helpful and attentive. While some guests have noted issues such as a lack of soap in the bathroom or incomplete cleaning, many others have described the hotel as super clean and praised its comfortable rooms and good bathrooms. Breakfast is also reported to be good and the hotel is conveniently located with easy onsite parking available. Overall, guests can expect a clean and comfortable stay at the Dorint Hotel am Heumarkt Köln.

Staff

Guests of the Dorint Hotel am Heumarkt Köln had high praise for the hotel staff, describing them as friendly, helpful, professional and accommodating. Many guests mentioned the excellent service they received, including from the room service staff and in the bar and restaurant areas. The front office staff were also singled out for their great service with some guests singling out specific staff members for praise. A few guests mentioned instances of unfriendliness or stress among the staff, but overall the feedback was overwhelmingly positive. Guests also noted that the hotel had good security measures and a great location, making for a pleasant and comfortable stay.

Spa

The spa at Dorint Hotel am Heumarkt Köln has received mixed reviews from guests. While some have praised the wellness area, others have found it to be disappointing. Some guests have complained about the spa being underground, dirty and with a foul odor. Others have commented on non-functioning showers and empty soap dispensers. There were not enough loungers and the mixed sauna had a low temperature. Unfortunately, there was no additional living space available. Guests had to pay an extra €16 per person per day for access to the swimming pool, sauna and gym, which is run by an outsourced company. However, Marcel, a helpful receptionist, provided a solution and offered to invite guests to use another company's spa and pool for free. It's important to note that this hotel doesn't have its own spa; instead, guests can use the Holmes Place Spa.

Parking

Overall, guests had mixed reviews about the parking situation at Dorint Hotel am Heumarkt Köln. Some guests were disappointed that the hotel parking was closed during their stay, while others found the parking expensive and limited. However, some guests appreciated the easy and convenient onsite parking and the fact that they could briefly park their car in front of the hotel during check-in. Some guests also noted the lack of nearby charging stations for electric cars. On the plus side, guests were pleased to find that their pets were welcome in the hotel.

Nightlife

The location of the Dorint Hotel am Heumarkt Köln is a top highlight for guests, as it is just a short walk to the city center and surrounded by a stunning and lively city. The hotel bar also adds to the nightlife experience with guests enjoying live music and a fabulous atmosphere. However, some guests noted noise disturbances during holiday events and a decline in the quality of the bar over time. Despite this, the location is still a definite plus, especially during the Christmas markets and the DJ at the hotel provides excellent entertainment during the evening. Overall, the hotel offers a great location for those looking to explore a vibrant city and experience a lively nightlife.

Business

The Dorint Hotel am Heumarkt in Cologne is a fantastic choice for business travelers due to its functional meeting and event facilities and central location. The hotel offers a great working space with a desk in the room, making it perfect for work trips. Despite some negative experiences with bookings, the hotel staff is accommodating to guests' needs and requests. While it does not have an infrastructure for electric cars, the parking situation is good. The hotel's room service comes at an additional cost of €15 per order. Although there were some issues with the check-in procedure, the hotel is overall highly recommended for business stays. The hotel's pricing is fair and includes breakfast. However, the guest does not get to choose the price for food like the room service. Finally, the catering provided during seminars is satisfactory.

Yes, Dorint Hotel am Heumarkt Köln has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Dorint Hotel am Heumarkt Köln.

Yes, Dorint Hotel am Heumarkt Köln welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Dorint Hotel am Heumarkt Köln.

Yes, Dorint Hotel am Heumarkt Köln has a gym.

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