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Pullman Cologne

Cologne , Helenenstr. 14 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Info A luxurious business hotel boasting a central location in the picturesque city of Cologne, Pullman Cologne offers a comfortable and peaceful space for all guests to enjoy during their holidays. The hotel is located in close proximity to many attractions such as the Cathedral, the River Rhine and the Old Town, allowing guests to discover everything conveniently. Its rooms are luxurious and comfortable, while its wellness area is an ideal place for guests to enjoy after a long day of exploring the city.

Summary of reviewsThe Pullman Cologne is a highly recommended hotel with a perfect location in the heart of the city within walking distance of major attractions and boasting amazing views of Cologne Cathedral. Guests rave about the excellent breakfast buffet with its variety and quality and the spacious, clean and nicely decorated rooms with comfortable big beds and modern amenities. The hotel's focus on cleanliness is evident through daily cleaning and excellent housekeeping. The staff is friendly and welcoming with the reception staff receiving particular praise for their excellent service. The hotel also offers convenient parking facilities, although some guests have found the fees to be high. The nightlife around the hotel receives mixed reviews, but the hotel is in close proximity to shopping and entertainment options. Overall, the Pullman Cologne provides good value for money and is a great choice for a comfortable and enjoyable stay in a central location.
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Hotel with EV Charging Stations

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Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Deluxe King Room Elegant room with a flat-screen TV, electric kettle and large private bathroom with a hairdryer. Also includes a Nespresso coffee machine, free drinks from the minibar and late check-out.

Superior King Room Elegant room with a flat-screen TV, electric kettle and large private bathroom with a hairdryer. A minibar is also featured in the room. Also includes a free bottle of water.

Superior Twin Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Executive King Room This double room has a view of Cologne Cathedral, a flat-screen TV, electric kettle and private bathroom with a hairdryer. Also includes a Nespresso coffee machine, free drinks from the minibar and late check-out.

Deluxe King Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

About Pullman Cologne

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Guest Reviews

8.2

Very Good

Location

The Pullman Cologne boasts a perfect location in the heart of the city within walking distance of all the major attractions. Many guests rave about the amazing views from their rooms with some even having a direct view of Cologne Cathedral. The hotel has parking facilities directly underneath the property, which is a plus point for many. The staff are friendly and welcoming, adding to the great experience. Being in the city center means guests can easily access the shopping district and Christmas markets, making it ideal for tourists. Overall, the location is a highlight for most guests with many saying it's the best location in Cologne.

Breakfast

Guests of Pullman Cologne rave about the hotel's breakfast with many describing it as "excellent," "outstanding," and "top." The breakfast buffet is praised for its variety and quality with guests saying it leaves "nothing to be desired" and has "everything you could expect." Some guests note that the cost of the breakfast is a bit high, but most agree that it is well worth it for the quality and variety of food available. A few guests had negative experiences with the breakfast, citing disorganization, long wait times and items not being restocked. Overall, however, guests seem to thoroughly enjoy the breakfast at Pullman Cologne.

Rooms

Pullman Cologne offers spacious, clean and nicely decorated rooms with comfortable big beds. Some rooms come with balconies and panoramic views of Cologne. The rooms are equipped with modern amenities including a water kettle, espresso machine and minibar with complimentary capsules and drinks that are refilled daily. However, some rooms are old and outdated with worn-out furniture and bathrooms that need renovation. Despite this, the rooms are still adequate for short city trips. Some rooms had air conditioning issues, while others complained of poor room service. Overall, the hotel staff is friendly and the location is excellent. Despite some minor flaws, the hotel provides good value for money.

Beds

The Pullman Cologne boasts big and comfortable beds with many guests praising the size and comfort of the mattresses. Some guests did find the beds a bit too firm, but overall the bed comfort is highly praised. The rooms themselves are described as clean, luxurious and spacious. Several reviewers comment on the included mini-bar and the great views from some of the rooms. Pillows are a bit hit-and-miss with some found to be too hard, but the box-spring beds are described as heavenly. Overall, the consensus seems to be that the beds at the Pullman Cologne are a highlight of a stay at this great hotel.

Cleanliness

Guests have generally reported that Pullman Cologne is a clean hotel with many describing the rooms as super clean or very clean. The hotel's focus on cleanliness is evident through daily cleaning and excellent housekeeping. Some guests have found minor issues with certain rooms, such as the state of the bathroom, but this seems to be a rare occurrence. Overall, guests have had pleasant and comfortable stays in a clean and well-maintained hotel.

Staff

The staff at Pullman Cologne received high praise from guests for their friendliness and helpfulness with many noting their positive attitudes and welcoming demeanor. The reception staff, in particular, were singled out for their excellent service with guests commending their speedy and hassle-free check-in process. However, a few guests did report encountering some unhelpful or inexperienced staff members and there were a handful of complaints about long wait times or poor service at the hotel bar. Overall, though, most guests found the staff to be welcoming, accommodating and attentive to their needs, making for a great stay in a central location.

Parking

Guests have praised the Pullman Cologne for its convenient parking facilities. The hotel has a parking garage under the building, which guests can use directly. However, some guests have mentioned that the parking fees can be quite high, especially for longer stays. The garage can accommodate only small cars that make it difficult for some guests to park their vehicles. There have been reports of some technical issues with the lifts or parking ticket machines, causing inconvenience to guests, but the hotel staff was always able to resolve the issue promptly. Despite these minor hiccups, guests have found the location of the hotel to be ideal with plenty of attractions within walking distance. While some have pointed out that there are cheaper parking options available in the area, others recommend using the hotel's garage for its convenience and proximity to the hotel.

Nightlife

The nightlife around the Pullman Cologne hotel receives mixed reviews, but overall guests seem to enjoy the convenience of local entertainment. During carnival season, the hotel may be bustling with activity and noise, but it's a great location for those looking to experience the festivities. However, some guests have noted that the rooftop bar is closed and that staffing shortages have impacted the overall experience. Despite these challenges, the hotel is in close proximity to shopping and entertainment options and the bar with a DJ is a great spot to unwind after a day of exploration.

No, Pullman Cologne doesn't have any pool.

No, a spa isn't available at Pullman Cologne.

Yes, Pullman Cologne welcomes dogs.

Yes, parking facilities are available at Pullman Cologne.

Yes, Pullman Cologne has a gym.

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