Hotel Plaza has received a significant amount of praise from its guests, contributing to an overall positive reputation. One of the most lauded aspects is its exceptional location, situated in the heart of the city center. Guests appreciate the convenience of being surrounded by restaurants, shops and main tourist attractions, such as the river and hot springs of Colón, all within walking distance. The centrality of the hotel promotes easy exploration without the need for a car and its square-facing position offers a charming urban view. Safety and comfort in the area further enhance its appeal, making it an ideal choice for travelers looking for both action and relaxation.
The breakfast at Hotel Plaza has also been well-received. The buffet-style offerings are praised for their variety and quality with highlights including fresh juices and fruits. While some guests noted the need for more variety and occasional crowding, the general consensus is that the breakfast is excellent, complete and delicious and the staff's friendly attention enhances the experience.
The rooms at Hotel Plaza receive a mix of comments, but the positives prevail. Many guests commend the comfort and spaciousness, particularly the comfortable beds and high-quality bedding. The rooms are often described as bright, well-decorated and clean with some featuring nice views and balconies. However, there are some remarks about occasional maintenance issues, noise and booking mix-ups. Despite these inconsistencies, the overall sentiment is that the rooms are comfortable and generally well-maintained.
Cleanliness is a strong point for Hotel Plaza. Guests frequently remark on the impeccable state of the rooms and the overall facilities, describing them as excellent and well-maintained. The staff's attention to cleanliness and hygiene is highly appreciated, contributing to a pleasant and comfortable environment. Although there are mentions of occasional management issues and needed repairs, the majority of guests are highly satisfied with the hotel's cleanliness standards.
The hotel's staff is another standout feature. The majority of guests describe the staff as friendly, attentive and helpful with the receptionists particularly praised for their problem-solving skills and commitment to ensuring a comfortable stay. While there are a few mentions of service consistency needing improvement, the overall impression is one of professionalism and dedication, significantly enhancing the guest experience.
The pool facilities, especially the heated pool, receive generally positive feedback. Guests appreciate the good temperature and mechanical functioning of the pools, describing them as enjoyable and beautiful. The indoor pool, while sometimes critiqued for being dark and requiring better upkeep, still adds to the hotel's amenities. The occasional need for maintenance did not significantly detract from the positive impressions of the pool area.
Finally, the comfort of the beds at Hotel Plaza earns high marks with many guests highlighting the comfortable mattresses and the positive sleep experience. Although there are a few reports of worn-out beds or bed assignment issues, these are relatively minor compared to the overall satisfaction expressed.
In summary, Hotel Plaza is highly recommended for its prime location, commendable breakfast, comfortable rooms, high cleanliness standards, friendly staff and enjoyable pool facilities. While there are areas for minor improvement, the general guest feedback is overwhelmingly positive, making it a top choice for visitors to Colón.
Categories
Golf
Hotel Plaza includes a golf course among its features. Guests can utilize this facility during their stay, making it a suitable choice for those looking for golf access. The hotel provides a direct connection to golf activities.
Spa
Offers great spa services and facilities.
Pool
This hotel features an outdoor pool with a bar and a hot tub, as well as an indoor heated swimming pool. Guests can also relax in the sauna and use the fitness facilities.
Heated Pool
Indoor Pool
Outdoor Pool
Parking
Located centrally, Hotel Plaza provides the convenience of on-site parking, making it easy for guests to explore the city. The hotel's amenities, including an outdoor pool and fitness center, add to the overall experience.
Accessible
This hotel offers a range of accessibility features including rooms and facilities for disabled guests, wheelchair access, a toilet for disabled guests, a bathroom for disabled guests, and a lift for ease of movement within the building.
3 Star
Located in the city center, just 500 meters from the beach, Hotel Plaza features an outdoor pool with a bar, a hot tub, a fitness center, and a sauna. The rooms are air-conditioned and include private bathrooms, flat-screen cable TVs, safety deposit boxes, and minibars.
Outdoor Pool
This hotel features a comprehensive outdoor pool area with a bar and a hot tub. Additionally, guests can enjoy an indoor heated swimming pool, a fitness center, a sauna, a sun terrace, a garden area, beach umbrellas, and sun loungers, providing a wide range of relaxation and recreation options.
Indoor Pool
Hotel Plaza offers an indoor heated swimming pool, a key feature for year-round enjoyment. The pool is complemented by a full-service spa, which includes a hot tub and sauna. This provides a complete wellness experience for guests seeking relaxation and aquatic activities.
Heated Pool
Features a heated pool, a golf course and a garden. The hotel entices guests with views of the pool.
Sustainability Journey
Honeymoon
Family
Room Types
Standard Double RoomThis room features 1 double bed or 2 single beds, air conditioning, heating, fan, private bathroom with shower and hairdryer, 32" LCD cable TV, telephone, minibar, small desk, and safety deposit box.
Superior Double RoomThis room features air conditioning, private bathroom with hydromassage tub, flat-screen cable TV, telephone, minibar, safety deposit box, and balcony.
Standard Triple RoomThis room features a double bed, a single bed, private bathroom, safety deposit box, minibar, and flat-screen TV.
Superior Triple RoomThis room features 1 double bed and 1 single bed or 3 single beds, a desk, a minibar, and a hydromassage tub.
Standard Quadruple RoomThis room features 1 double bed and 2 single beds or 4 single beds, LED cable TV, minibar, safety deposit box, private bathroom with shower and hairdryer.
Superior Quadruple RoomThis room features 2 double beds, hydromassage tub, LCD TV, safety deposit box, a balcony, a desk and a minibar.
Deluxe SuiteThis suite features a living room, flat-screen cable TV, desk, hydromassage tub, and a terrace with 2 lounge chairs, a table, and panoramic views.
Comfort Double or Twin RoomThis twin/double room features a balcony, sofa and air conditioning. It also includes a spa bath, a safe, a work desk and a minibar.
Triple RoomThe unit offers 2 beds.
Double RoomThe unit offers 1 bed.
Quadruple RoomThe unit offers 2 beds.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Hotel Plaza boasts an enviable location that has left guests highly impressed. Situated right in the city center, it is surrounded by restaurants, shops and all the main tourist attractions, making it incredibly convenient for visitors. Many have noted its proximity to the river, main street and the hot springs of Colón, ensuring that everything one might need or want to explore is just a short walk away.
The centrality of the hotel is frequently described as perfect and unbeatable with many guests thrilled to be in such a prime spot that promotes easy exploration without the need for a car. The square-facing position adds to the charm, offering a pleasant urban view and a picturesque setting. Safety and comfort are also highlighted with the area described as super safe and perfect for leisurely strolling.
The highlight of many stays is clearly the location, often termed exceptional, superb and excellent. Not only does it position travelers in the heart of the city's action, but it also provides a relaxing atmosphere, ideal for a restful weekend getaway. The combination of its strategic placement and welcoming ambiance make Hotel Plaza a top choice for those looking to maximize their visit to Colón.
Breakfast
Hotel Plaza offers a generally positive breakfast experience with numerous guests praising the variety and quality of the buffet-style offerings. The breakfast is often described as excellent, complete and delicious with highlights including fresh juices and fruits. Many guests found the breakfast to be very good and commended the friendly staff's attention.
However, a few reviews suggest areas for improvement. Some guests noted that the breakfast could be more varied and that specific items like scrambled eggs come at an additional cost. There were also mentions of the breakfast sometimes being crowded and lacking variety on certain days. Despite these points, the general consensus remains favorable with terms like very complete, very good and amazing frequently appearing in the reviews.
Overall, Hotel Plaza's breakfast is seen as a commendable feature that aligns well with guests' expectations, although there is room for minor enhancements to improve the overall experience.
Rooms
Hotel Plaza receives mixed reviews when it comes to its room offerings. Guests frequently praise the comfort and spaciousness of the rooms, noting particularly comfortable beds and high-quality bedding. Many highlight that the rooms are bright and well-decorated with nice views and some even featuring balconies. Cleanliness is often commended and the amenities within rooms such as bathrooms and towels receive positive mentions.
However, some guests experience inconsistencies. While many rooms are described as spacious, a notable number of reviewers find some rooms to be smaller than expected. Instances of old or small rooms and a lack of maintenance in areas like hallways, stairs and pools are noted. Some guests dealt with noise issues, particularly those near the indoor pool and occasional booking mix-ups, such as receiving rooms with separate beds instead of a double.
Overall, Hotel Plaza offers generally comfortable and well-maintained rooms with occasional lapses in room quality and maintenance.
Beds
The beds at Hotel Plaza have received largely positive feedback from guests. Many have praised the comfort of the mattresses, frequently noting that the beds are very comfortable. Descriptions such as comfortable bed, very comfortable bed and the comfort of the bed highlight the general satisfaction with the sleep experience offered. However, a few guests mentioned issues such as worn-out beds or mismatch in bed assignments, indicating some variability in guests' experiences. Despite these minor complaints, the overall consensus suggests that the beds at Hotel Plaza generally contribute positively to guests' stays.
Cleanliness
At Hotel Plaza, the overwhelming consensus among guests is a high level of satisfaction with the hotel's cleanliness. Many reviewers highlight the impeccable state of the rooms and the general cleanliness of the facilities, describing it as excellent and optimal. Guests repeatedly note that the staff's attention to cleanliness and hygiene is of high standard, contributing to a pleasant and comfortable experience. The service is often commended alongside the cleanliness with staff providing excellent attention, kindness and a positive attitude.
Several reviews emphasize how clean the place is, from the rooms to the overall facilities. Though a couple of reviewers mention a need for better management and occasional repairs, the majority feel that cleanliness is very good and that the environment is well-maintained. For those prioritizing hygiene and cleanliness, Hotel Plaza appears to be a highly recommended choice based on guest experiences. Despite some mentions of areas for improvement, many guests express a willingness to return, reflecting overall high satisfaction with the cleanliness standards.
Staff
Hotel Plaza has received numerous commendations for its staff, who are frequently described as friendly, attentive and willing to help. Guests consistently highlight the excellent service provided, noting that the staff's attention and responsiveness are superb. The receptionists, in particular, have been praised for their preparedness to solve problems and ensure a comfortable stay.
While most guests seem to have had a very positive experience with the staff, a few noted that there is room for improvement in terms of friendliness and service consistency, particularly at the reception and during breakfast. Despite these isolated comments, the general consensus underscores the exceptional and friendly service that the majority of the staff provides.
Overall, the staff at Hotel Plaza greatly contributes to the guests' experiences with many praising their professionalism and dedication to service.
Pool
The pool facilities at Hotel Plaza receive generally positive feedback from guests, especially the heated pool, which is consistently praised for its good temperature and mechanical functioning. Many guests found the pools to be enjoyable and even spectacular with descriptions such as very nice and beautiful being common. However, it is noted that the outdoor pool occasionally needs maintenance and was closed for repairs during some stays. The indoor pool, although appreciated, has received some critiques for being somewhat dark and, at times, lacking in cleanliness or paint. Despite these occasional issues, the heated pool stands out for most guests as excellent with some highlighting the extended hours for usage. The overall pool area is seen as a very pleasant feature of the hotel, complemented by the spacious and comfortable rooms and the friendly staff.
FAQ
Yes, Hotel Plaza has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Plaza.
No, Hotel Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza.
