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Embassy Suites by Hilton Columbus

Columbus , 2700 Corporate Exchange Drive (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEmbassy Suites by Hilton Columbus offers a decent stay at an affordable price. While some guests experienced issues with broken facilities, others praised the hotel's breakfast and room quality. The pool may have been dirty for some, but other guests found the hotel passable. The customer service received mixed reviews with some not receiving adequate directions, while others were overcharged. Despite some drawbacks, Embassy Suites by Hilton Columbus is a good option for those looking for an average accommodation.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Two-Room King Suite - Non-Smoking This rooms features a microwave, refrigerator, flat screen TV and sofa bed

Suite with Two Double Beds - Non-Smoking This room features a microwave, refrigerator, flat screen TV and sofa bed

King Room - Mobility Access/Non-Smoking This quadruple room features air conditioning, a seating area and a TV with cable channels. The unit offers 2 beds.

Suite with Two Double Beds and Roll-In Shower - Mobility and Hearing Access/Non-Smoking This family room features air conditioning, a seating area and a TV with cable channels. The unit offers 3 beds.

Premium King Suite - Non-Smoking This quadruple room features air conditioning, a seating area and a TV with cable channels. The unit offers 1 bed.

Premium Suite This family room features air conditioning, a seating area and a TV with cable channels. The unit offers 2 beds.

About Embassy Suites by Hilton Columbus

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Guest Reviews

8.1

Very Good

Location

Embassy Suites by Hilton Columbus boasts an ideal location for travelers looking for easy access to all that Columbus has to offer. Not only is the hotel conveniently located close to the interstate, allowing for easy access off the highway, but it is also centrally located, making it a great home base for exploring the city. While some guests found the location to be a little far out, others appreciated the convenient distance from where they were visiting. All in all, the location of Embassy Suites by Hilton Columbus was acceptable and convenient for most with many guests liking the location and the amenities that came with it.

Breakfast

Guests seem to agree that the breakfast at Embassy Suites by Hilton Columbus is phenomenal and the best they've had in a hotel. Reviewers consistently praise the options, including the omelette bar and choice of juices. The breakfast area is spacious and kept very clean by the staff. Many guests love the full cooked-to-order breakfast and the made-to-order options. Despite a few negative reviews regarding the quality of the breakfast or the handling of food during COVID-19, the majority of guests rated the breakfast as excellent and a highlight of their stay.

Rooms

Embassy Suites by Hilton Columbus is a great option for your stay with its clean and comfortable rooms. Many guests loved the room layouts and amenities like a fridge and microwave. The rooms are big and spacious, comparable to an apartment and the swimming pool is an added bonus. The friendly and knowledgeable staff creates a clean atmosphere. However, some found the rooms to be outdated and needing renovation. Some rooms had issues like uncomfortable couches, dust and a strong smell of smoke. The hotel provides made-to-order breakfast and is a good place to stay for a family, but some guests experienced trouble with double beds being too small. Overall, it's a nice and clean place to stay with some small improvements needed.

Beds

Embassy Suites Columbus boasts comfortable beds with guests describing them as "very comfortable" and "comfy." Some guests appreciated the separation between the beds and sitting area, while others found the king bed to be too soft. A few reviewers noted issues with stained sheets and uncomfortable pillows, but these were not common complaints. While some felt the beds were a bit small, most enjoyed their stay overall with one guest even declaring they "loved" it. Note, however, that there were some reports of sharp parts on the bed frame that caused discomfort to some guests.

Cleanliness

Embassy Suites by Hilton Columbus is a hotel that takes pride in its cleanliness. According to positive guest reviews, the hotel is well maintained and very pretty throughout. The rooms are clean and the hotel staff keeps the areas clean and wiped down. Overall, the property is very clean, which includes the pool area. Guests have also noted that the staff is friendly, courteous, accommodating and always offers clean rooms. While some guests have mentioned that the floors need to be cleaner and that some staff members don't wear masks properly, these minor issues don't take away from the overall cleanliness of the hotel. However, some guests have noted that their rooms weren't up to cleaning standards due to dust, stained shower curtains and hair in soap holders. Nonetheless, the hotel is excellent value for the cost and offers quiet, super clean rooms that feel just like home.

Staff

The Embassy Suites by Hilton Columbus hotel boasts an exceptional staff that provides helpful and friendly service to guests. Christine and Lilly at the front desk are both exceptional and go above and beyond for guests. Other notable mentions include the personable and knowledgeable staff, the accommodating staff that practice COVID-19 safety measures and the staff that serves free cocktails in the lounge area. Despite the occasional negative experience with rude and racist staff, the majority of guests have had great interactions with the hotel's friendly and professional staff. The night staff guy is especially awesome and the staff practice social distancing with masks to ensure the safety of all guests. Overall, the staff at Embassy Suites by Hilton Columbus are amazing and willing to go the extra mile to make guests feel welcome and comfortable.

Pool

Embassy Suites by Hilton Columbus boasts an indoor and outdoor pool that is sure to be a hit with families. The pool is one of the larger ones we've seen and has a cool waterfall feature. Although there were instances of overcrowding and lack of staff patrol, the pool was still a plus for the kids. The cleanliness of the pool area could be improved, but the staff took care of any complaints. Some reviewers noted that the pool was too cold, but others found it to be warm and beautiful. Complimentary drinks at happy hour were a nice touch. Overall, the pool is a great feature for the hotel, but be prepared for crowds during busy times.

Family

Embassy Suites by Hilton Columbus is a great family getaway that offers a perfect place for families with six members or more. The hotel provides a good space for families with comfortable suites that can easily accommodate a large group. The kids are in for a treat as they get to enjoy the activities designed for them, which includes a sofa sleeper so that they could sleep. Moreover, the hotel offers an excellent breakfast that both parents and kids will love. While the hotel is great for kids, some guests did mention congestion with noisy kids and there were concerns that the pool area was overtaken by some families, not allowing others to enjoy swimming. Despite some mishaps, the Embassy Suites by Hilton Columbus is an ideal place for a family reunion or vacation.

3 Star

Embassy Suites by Hilton Columbus may have some drawbacks, but there are plenty of positives to make up for it. While some guests experienced issues with broken facilities, such as elevators and ice machines, others praised the hotel's breakfast and room quality. Some complained about the cost, but others found it worth a short stay. The pool may have been dirty for some, but other guests found the hotel passable. The customer service received mixed reviews with some not receiving adequate directions, while others were overcharged. Overall, Embassy Suites by Hilton Columbus is a decent option for those looking for an average accommodation at an affordable price.

Yes, Embassy Suites by Hilton Columbus has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Columbus.

Yes, Embassy Suites by Hilton Columbus welcomes dogs.

No, parking facilities aren't available at Embassy Suites by Hilton Columbus.

Yes, Embassy Suites by Hilton Columbus has a gym.

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