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Hilton Columbus/Polaris

Columbus , 8700 Lyra Drive (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Columbus/Polaris hotel is highly praised for its great pool, which is both indoor and heated. Families with kids especially appreciated the large size of the pool and the hot tub. Although some reviews mentioned too much chlorine in the pool causing some discomfort and complaints about the cleanliness of the pool deck and hot tub, the pool remains a great feature of the hotel. The pool area lacked proper ventilation, but many guests still enjoyed their stays and loved the pool.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym,

4-Star Hotel

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

King Room This room features a flat-screen cable TV and refrigerator.

Executive Floor King Room Rooms and suites located on the Executive Floor feature upgraded amenities as well as access to the Concierge Lounge. The Lounge offers a free continental breakfast Monday - Friday, as well as evening hors d'oeuvres Monday - Thursday.

King Parlor Suite Spacious room features a separate bedroom.

King Room with Sofa Bed This room includes a flat-screen cable TV, sofa bed and refrigerator.

Executive Floor One Bedroom King Suite Located on the executive floor, with access to the executive club lounge, this suite features a separate living area with a sofa bed as well as 2 32-inch LCD TVs. A large bathroom is provided with plush bathrobes.

King Room with Two King Beds The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Executive King Room with Lounge Access This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

King Room - Hearing Access The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive King Room with Two King Beds The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Fitness King Room The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive King Room with Bath Tub - Mobility and Hearing Accessible The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Executive Parlor King Suite

About Hilton Columbus/Polaris

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Guest Reviews

8.6

Very Good

Location

The Hilton Columbus/Polaris is an ideal hotel for travelers seeking a convenient location. Guests praise the hotel's amazing location, which is perfect for shopping, dining and entertainment. Many guests specifically mention the hotel's close proximity to Ohio State, making it a popular choice for visitors headed to campus. Others appreciate that the hotel is right off the freeway, making it an easy choice for road-trippers. The area surrounding the hotel has everything you could possibly need with a good assortment of restaurants and shopping. The Polaris area has it all with every store and restaurant you can imagine located nearby. Guests appreciate the great accommodations at a reasonable price and the cleanliness of the hotel. Overall, the Hilton Columbus/Polaris's location and convenience make it a top choice for travelers to the area.

Breakfast

Guests of the Hilton Columbus/Polaris hotel have mixed feelings when it comes to breakfast. Those who had the complimentary breakfast included in their stay found it to be excellent with a very nice breakfast buffet offered. However, some guests were disappointed that there was no continental breakfast offered and others were dissatisfied with the options for those with gluten intolerance. Some guests expressed their frustration that breakfast was not included unless an extra charge was paid with some finding it very expensive. Overall, while some guests were not impressed with the breakfast options, others found it to be good or even excellent.

Rooms

The Hilton Columbus/Polaris is a great place to stay with comfortable and spacious rooms. The beds were awesome and guests loved how clean the rooms were. The lobby area was also very clean and comfortable. The only downside was that some guests found the bathroom to be outdated or not cleaned up to standards. However, the staff were friendly and the location was very nice. Some rooms showed signs of aging, but overall the property was clean, beautiful and graciously comfortable. The rooms had everything that guests needed and more, but occasionally lacked a microwave. Some guests had noise issues due to thin walls or proximity to elevators. Additionally, the hot tub was out of order during some stays. Nonetheless, the prices were inexpensive for the comfort of the beds and the size of the rooms. Overall it was a clean, spacious and modern hotel that guests generally liked.

Beds

The Hilton Columbus/Polaris is a great choice for travelers who value a good night's sleep. Many guests have raved about the comfortable and clean bedding with some even referring to the beds as "awesome" and "extremely comfortable." The hotel also offers a variety of pillows, though some guests expressed a wish for them to stay fluffed up. Despite a few reviews mentioning uncomfortable beds or lumpy mattresses, the majority of guests found the beds to be very comfortable. The hotel offers a range of room sizes and configurations with options like double king beds and two king size beds. Overall, guests have praised the linens and beds for their comfort and quality.

Cleanliness

The Hilton Columbus/Polaris has received numerous positive reviews regarding its cleanliness. Guests constantly rave about the hotel's impeccable housekeeping and maintenance, proving that the hotel goes above and beyond to keep their guests satisfied. The rooms are described as super clean and spacious with beautiful décor and comfortable bedding. The bathrooms are spotless and the towels are stored neatly beneath the sink. The property as a whole is well-maintained with clean hallways and main areas. While some guests did have minor concerns about certain areas of their room, all in all, the hotel left a lasting impression on guests in terms of its cleanliness. The Hilton Columbus/Polaris truly lives up to its reputation as one of the cleanest hotels in the area.

Staff

The Hilton Columbus/Polaris hotel boasts an exceptional staff that goes above and beyond to ensure a pleasant stay for all guests. From a friendly check-in experience to responsive and accommodating waitstaff, the staff consistently receives praise for their attentiveness and helpfulness. Guests appreciate the hotel's superb customer service, noting positive experiences with staff members such as Alvin and Brooke. While a few negative comments are present, they are vastly outnumbered by the numerous compliments regarding the staff's kindness and friendliness. Overall, guests report that the hotel's clean facilities and great location are enhanced by the excellent staff, making for an enjoyable stay.

Pool

The Hilton Columbus/Polaris hotel boasts a great pool that many guests have enjoyed during their stays. While some reviews mentioned too much chlorine in the pool causing some discomfort, overall, the pool was highly praised. Guests loved that it was both an indoor and heated pool. Families with kids especially appreciated the large size of the pool and how much their kids enjoyed it. The pool area also has a hot tub, which was highlighted positively in many reviews. However, it seems that some reviews reported that the pool area was not well maintained with complaints about the cleanliness of the pool deck and hot tub. On the whole, the pool area also lacked proper ventilation, which may have contributed to some of the negative comments. Nevertheless, despite these issues, the pool remains a great feature of the hotel, as many reviewers mentioned.

Yes, Hilton Columbus/Polaris has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hilton Columbus/Polaris.

Yes, Hilton Columbus/Polaris welcomes dogs.

No, parking facilities aren't available at Hilton Columbus/Polaris.

Yes, Hilton Columbus/Polaris has a gym.

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