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Hilton Columbus at Easton

Columbus , 3900 Chagrin Drive (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Columbus at Easton is a top-rated four-star hotel that provides exceptional facilities and services. Located in the trendy area of Easton, the hotel is a perfect destination for a comfortable two-day trip. Although a few guests have found the hotel to be a bit overpriced and some felt the staff was unwelcoming, overall, the stay was deemed as ''very good.'' The accommodation was nice and accommodating and the hotel has received positive reviews for its excellent location and quality amenities. While some complained of extremely cold rooms, most guests were satisfied with their experience at the Hilton Columbus and the hotel manages to impress its guests with its passable and good quality stay.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room This room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Deluxe King Room Offering a sofa bed, this room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Queen Room with Two Queen Beds This room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Queen Room with Two Queen Beds with City View Featuring a view of Easton, this room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Deluxe King Suite Featuring a separate living room with a 55-inch HDTV, this suite also offers a marble bathroom with a walk-in shower.

Junior King Suite Featuring a seating area with a sofa bed, this suite also offers a marble bathroom with a walk-in shower. An additional vanity outside of the bathroom is also included.

King Room with Walk-In Shower This room includes a marble bathroom with a walk-in shower, lighted make-up mirror, hairdryer and free toiletries.

King Room with City View Featuring a view of Easton, this room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

King Room with Accessible Tub - Mobility Access This room offers handicap-accessible amenities, including an accessible bathroom with safety grab bars.

King Room with Bath Tub This room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Junior Queen Suite Featuring a seating area with a sofa bed, this suite also offers a marble bathroom with a walk-in shower. An additional vanity outside of the bathroom is also included.

Junior Queen Suite with Two Queen Beds Featuring a seating area with a sofa bed, this suite also offers a marble bathroom with a walk-in shower. An additional vanity outside of the bathroom is also included.

Queen Room with Two Queen Beds - Hearing Accessible This room offers hearing-accessible amenities, including a visual alarm and notification devices.

Queen Room with Two Queen Beds with Bath Tub This room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Queen Room with Two Queen Beds with City View Featuring a view of Easton, this room includes a marble bathroom with a lighted make-up mirror, hairdryer and free toiletries.

Queen Room with Two Queen Beds - Mobility Access This room offers handicap-accessible amenities, including an accessible bathroom with safety grab bars.

King Room - Disability Access This room offers handicap-accessible amenities, including an accessible bathroom with safety grab bars. Visual alarm and notification devices are also included.

Queen Room with Two Queen Beds - Disability Access This room offers handicap-accessible amenities, including an accessible bathroom with safety grab bars. Visual alarm and notification devices are also included.

Queen Room with walk-in shower This room includes a marble bathroom with a walk-in shower, lighted make-up mirror, hairdryer and free toiletries.

About Hilton Columbus at Easton

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Guest Reviews

7.7

Good

Location

The Hilton Columbus at Easton is an ideal hotel for those looking to be close to shopping and dining options. The location is amazing with everything within walking distance. The hotel is conveniently located in Easton with the mall just a 2-minute walk away. Many guests loved the convenience of the location, allowing them easy access to the freeway, the airport and all the shops and restaurants in Easton. There are many different dining options available with lots of shopping just steps away. The hotel also boasts a beautiful facility with an amazing view facing all the lights and restaurant buildings. The beds are comfortable and the hotel is clean. In short, the Hilton Columbus at Easton is a fantastic location for those who want to be near all the action during their visit to Columbus.

Breakfast

Guests have mixed reviews about the breakfast at Hilton Columbus at Easton. Some describe it as great, amazing, perfect and even the best thing about their stay. Those who were charged for breakfast felt that it was overpriced and some thought it should have been included in their reservation. However, those who did pay for it found it to be an exceptional deal and loved it. A few guests were disappointed with the limited options at the breakfast buffet and some felt it was terrible. Many mentioned wishing that complimentary breakfast was offered or that the price could be more reasonable. It's important to read the fine print and understand if breakfast is included, as some guests were surprised to find out that it wasn't. Overall, the breakfast seems to be hit or miss depending on personal expectations and experiences.

Rooms

The Hilton Columbus at Easton offers a wide range of rooms, from spacious and beautiful to just ok. Many guests appreciated the cleanliness and comfort of their rooms while others encountered issues such as dirty bathrooms, outdated and stained carpets or furniture, broken amenities and disappointments of not receiving the requested view. Despite these shortcomings, many still found the rooms to be spacious, modern and luxurious. Some experienced noise from other guests or had trouble with room temperature control. The hotel lobby impressed many, but some felt the rooms didn't quite match its grandeur. Overall, although there were some minor disappointments in the rooms, the hotel was considered clean and comfortable.

Beds

Guests have mixed opinions about the beds at Hilton Columbus at Easton with some saying that they were really comfortable while others found them to be hard and uncomfortable. Some guests complained about the pillows not being comfortable, while others mentioned the need for more pillows and blankets on the roll-out couch. Despite this, most guests agreed that the beds were very comfortable and provided a lovely sleep. However, one guest did complain about the bed being so uncomfortable that they woke up in pain. It's worth bearing in mind that everyone has their own preference when it comes to beds and some guests with families had issues with room allocation, wanting two queen size beds instead of a king size room or a smaller room. Overall, while there were a few complaints, many guests enjoyed a comfortable night's sleep in the Hilton Columbus at Easton.

Cleanliness

Guests had mixed reviews about the cleanliness of the Hilton Columbus at Easton with some reporting dirty rooms and bathrooms, previous guests' leftovers and dusty surfaces. However, many guests described the property as beautiful and well-maintained with spacious and pristine rooms, a well-taken care of pool and gym and a clean lobby. Some guests did note specific issues like moldy showers, stained towels and stains on counters and mirrors. Overall, while some cleaning improvements could be made, guests generally appreciated the location and cleanliness of the hotel.

Staff

The Hilton Columbus at Easton boasts a friendly and accommodating staff with many positive reviews about their helpfulness and professionalism. Guests were impressed by the warm welcome they received upon check-in with one guest even commending the lady at check-in for offering a map of the area. The hotel's restaurant also received praise with the staff being described as friendly and the food as delicious.

While a few negative reviews mentioned rude or unhelpful staff members, the majority of guests found the staff to be friendly and accommodating. Bar tenders were commended for working hard to meet clientele needs and many guests were impressed by the helpfulness of the desk staff.

Some guests did encounter issues with room cleanliness or housekeeping, but even in these cases, the friendliness of the staff was often noted. Overall, guests were happy with the service they received at the Hilton Columbus at Easton with many describing the staff as amazing, professional and welcoming.

Pool

The Hilton Columbus at Easton offers a beautiful and well-maintained indoor pool and jacuzzi that guests have been raving about. Families with kids loved having the warm and uncrowded pool all to themselves, while others enjoyed the pool that's open until midnight. Although some guests reported issues with the temperature of the hot tub, majority agreed that the pool was amazing, warm and well taken care of. The pool area is huge and plenty of towels are provided. Parents appreciated the fact that small kids can move freely from the pool to the hot tub. However, some guests complained that the indoor pool did not have the correct humidity to temperature ratio, causing the pool house to be freezing. Despite these issues, many still named the pool and hot tub as their favorite amenities. Guests who desired an outdoor pool area suggested that adding umbrellas would make a great addition. In all, the pool and hot tub at Hilton Columbus at Easton are worth a dip.

Parking

Guests have mentioned the parking situation at Hilton Columbus at Easton in their reviews. Some of them found the fees to be quite high with $10/day for self-parking and $20/day for valet parking. Others mention that parking was not convenient or close with limited spaces and no available handicap parking near the hotel's entrance. Some guests also experienced unexpected charges for parking with one person paying for self-parking even though they did not bring a car. On the other hand, a few guests did not have any issues with parking and found it to be satisfactory. Despite the mixed reviews on the parking situation, guests seem to enjoy the central location of the hotel and its amenities, although some were disappointed to find that breakfast was not included in the room price.

Family

If you're planning a family getaway to Columbus, consider staying at Hilton Columbus at Easton. Our guests rave about the spacious lobby that's perfect for families to gather and spend time together. And with its pet-friendly policy, you can bring your furry friend along too!

The proximity to nearby shops and restaurants is a huge plus, making it easy for families to explore the area. Kids will love the pool and hot tub and parents appreciate the convenience of having everything in one place.

While there is no free breakfast, our guests say that the breakfast buffet is awesome and well worth the extra cost. However, some guests did have issues with their rooms with some not getting the rooms they had booked or having to switch due to mold or cleanliness issues.

Noise can also be a problem at times with noisy children waking up early and groups of people causing disturbances in the hallways. And while the hotel only provided breakfast vouchers for two people despite booking for four, overall our guests found the Hilton Columbus at Easton to be the perfect size for families of five.

4 Star

Located in the trendy area of Easton, the Hilton Columbus provides exceptional facilities and services that suit its four-star rating. The hotel is a great place to stay for a comfortable two-day trip, offering guests a nice and accommodating environment that fits the hotel's status. Though some guests have found the hotel overpriced and a bit loud, the stay was still deemed to be ''very good.'' Despite a small number of drawbacks like unwelcoming staff and extremely cold rooms, the Hilton Columbus still manages to impress most of its guests, providing a passable and good quality stay.

Yes, Hilton Columbus at Easton has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hilton Columbus at Easton.

Yes, Hilton Columbus at Easton welcomes dogs.

Yes, parking facilities are available at Hilton Columbus at Easton.

Yes, Hilton Columbus at Easton has a gym.

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