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The Plaza Hotel Columbus at Capital Square

Columbus , 75 East State Street (Show on Map)

6.6

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe The Plaza Hotel Columbus at Capital Square is a highly recommended hotel for visitors to Columbus who want to explore the city's downtown area. The hotel's location next to the statehouse and within walking distance of multiple restaurants, bars and theaters, including the Ohio Theatre, is a standout feature for many guests. The hotel rooms are comfortable and spacious with great views, large TVs and nice furniture, although some guests have reported issues with air conditioning, heat and outdated decor. However, the hotel staff have received high marks for their expeditious service and guest relations. The hotel is also noted for its excellent cleanliness and well-maintained facilities. The staff is dedicated, friendly and accommodating with guests appreciating their service. The beds are extremely comfortable with clean linens and the hotel provides a great stay experience for those visiting Downtown Columbus. The hotel offers a range of excellent amenities for business travelers, although the business lounge could use some improvement. The parking garage is connected to the hotel and located beside the Ohio theatre, although some guests have had confusing experiences with parking at the hotel. Overall, the The Plaza Hotel Columbus at Capital Square is an adequate stay for its guests with room for improvement.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Club level, Guest room, 1 King, City view Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and executive lounge access. The unit has 1 bed.

Concierge level, Guest room, 2 Double, City view Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features air conditioning, a private entrance, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Guest room, 1 King, Capitol view Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room offers air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Guest room, 1 King, City view, Corner room Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room offers air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest room, 2 Double, Sofa bed, Capitol view Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room offers air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Guest room, 1 King, City view Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Traditional, Guest room, 2 Double, City view Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit offers 2 beds.

Executive, 1 King, Capitol view Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room features air conditioning, a private entrance, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Traditional King Room with Adapted Tub - Mobility Accessible The unit has 1 bed.

About The Plaza Hotel Columbus at Capital Square

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Guest Reviews

6.6

Rated

Location

The The Plaza Hotel Columbus at Capital Square is the perfect location for visitors to Columbus who want to explore the city's downtown area. The hotel is centrally located next to the statehouse and within walking distance of multiple restaurants, bars and theaters, including the Ohio Theatre. Guests loved the convenience of having a parking garage attached to the hotel, making it easy to get in and out of the city. The view from the hotel rooms of the Ohio State Capitol building and the city skyline was also a highlight for many guests. Visitors praised the location as being ideal for easy access to the city's various activities and restaurants with Grant Hospital within walking distance. Many guests considered the location a standout feature of the hotel and expressed their willingness to choose this location for future trips to Columbus.

Rooms

The The Plaza Hotel Columbus at Capital Square boasts comfortable and spacious rooms with great views, large TVs and nice furniture. However, some guests have reported issues with air conditioning, heat and outdated decor. Though some guests have reported cleanliness issues and limited amenities such as no fridge or hand soap, others have praised the comfortable bedding and bath. Despite some drawbacks, the hotel staff have received high marks for their expeditious service and guest relations. While some guests have found the rooms to be outdated and in need of updating, others have found the rooms to be clean and well-appointed with amenities such as Netflix on the TV. The hotel's limited bar hours are understandable given the current economy and labor issues, but guests have reported water taking several minutes to warm up, as well as peeling wallpaper, stained toilets and dirty windows. Overall, the The Plaza Hotel Columbus at Capital Square offers an adequate stay for its guests, though there is room for improvement.

Beds

The beds at The Plaza Hotel Columbus at Capital Square seem to be a highlight for many guests. The overwhelming majority of reviewers found the beds to be extremely comfortable with clean linens to boot. Even those who prefer firmer mattresses found the beds to be comfortable enough for a good night's sleep. In addition to the beds, many guests praised the staff for their helpfulness and hospitality.

However, a few guests had some minor complaints- mostly regarding the pillows or the condition of the bedding. While most found the beds to be clean and comfortable, a few noticed yellow stains on the comforters or improperly put-on linens. Despite these minor issues, the beds seem to be one of the best features of this hotel.

Cleanliness

Guests have praised the cleanliness of the The Plaza Hotel Columbus at Capital Square with a majority of positive reviews highlighting the hotel's excellent cleanliness. The hotel is also noted to be well-maintained and odor-free. Guests compliment the staff for the great job they do cleaning the rooms. Although some negative reviews mention dirty or unclean areas, these seem to be a minority. Overall, guests appreciate the COVID-19 precautions taken by the hotel, which is a plus in these uncertain times.

Staff

The The Plaza Hotel Columbus at Capital Square has a dedicated and friendly staff that caters to its guests' needs. Guests were quick to praise the staff, describing them as kind, super friendly and accommodating. The receptionist was noted to be very helpful and welcoming with guests appreciating their service. Room cleaning was also commended with guests noting the excellent job done by the staff. Despite some negative comments regarding staff training, reservations and certain front desk employees' behavior, guests generally perceived the staff as friendly, attentive and helpful. The staff's customer care earned them rave reviews and they were described as top-notch and awesome by some guests. Overall, the staff of The Plaza Hotel Columbus at Capital Square was a highlight of many guests' stays.

Parking

Guests at the The Plaza Hotel Columbus at Capital Square have praised the cleanliness and quietness of the hotel and have enjoyed expansive views. However, some guests have had confusing experiences with parking at the hotel. There is no valet parking available and guests have been charged for valet parking and for damage to their cars. The parking garage is city-run and some guests have found it less than optimal, inconvenient and expensive with no free parking available. Guests have reported difficulties finding the parking lot and have had to back out of narrow spots. Some guests have had to find alternative parking arrangements, including very expensive lots. However, the parking garage is connected to the hotel and located beside the Ohio theatre.

4 Star

The The Plaza Hotel Columbus at Capital Square is a must-stay location in Downtown Columbus. Guests have praised the hotel's facilities and services, describing their stay as very good, good, great and superb. While some guests found their stay slightly below average or just okay, the majority have had an excellent experience. However, some guests have noted that the hotel could benefit from updates. Overall, the hotel provides a great stay experience for those visiting Downtown Columbus.

Business

If you've got work to do in Columbus, the The Plaza Hotel Columbus at Capital Square has plenty to offer business travelers. Despite some guests experiencing issues with the temperature in their rooms, overall, the hotel boasts a range of excellent amenities. On-site dining is available, although it's worth noting that both the restaurant and Starbucks close earlier on Sundays. Some guests struggled to get information about dining options, but with GrubHub recommended by the front desk, you shouldn't go hungry. One area for improvement would be the business lounge - some guests reported that the computers weren't working and there was no paper in the printers - but other than that, there are no major concerns.

No, The Plaza Hotel Columbus at Capital Square doesn't have any pool.

No, a spa isn't available at The Plaza Hotel Columbus at Capital Square.

Yes, The Plaza Hotel Columbus at Capital Square welcomes dogs.

Yes, parking facilities are available at The Plaza Hotel Columbus at Capital Square.

Yes, The Plaza Hotel Columbus at Capital Square has a gym.

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