Red Roof Inn Cortland is well-regarded for its strategic location, offering convenient access to SUNY Cortland, local dining, and major travel routes. This makes it an ideal choice for both leisure and business travelers looking for affordability and proximity to key destinations. The prime location is complemented by the clean and simplistic ambiance of the hotel, providing a practical stay for those passing through or attending events nearby.
The rooms at Red Roof Inn Cortland are consistently praised for their cleanliness and comfort. Guests appreciate the unexpected spaciousness, highlighting recent renovations that have enhanced the overall tidiness and welcoming atmosphere. However, some guests have pointed out that the rooms could benefit from updates, with a few noting minor maintenance issues. Despite these, the staff's responsiveness and efforts to resolve problems are positively acknowledged.
While cleanliness is generally satisfactory, some inconsistencies have been noted. Most guests find their accommodations clean and comfortable, though isolated areas could use more attention. Guests have mentioned the cleanliness of the hotel's exterior and hallways as an area for improvement. Nonetheless, the attentive and friendly staff help ensure a positive overall experience, addressing concerns promptly and contributing to the hotel's warm environment.
The staff at Red Roof Inn Cortland is celebrated for their friendliness and helpfulness. The team, from the front desk to management, is frequently described as accommodating and personable, enhancing the overall guest experience despite occasional housekeeping oversights.
Beds at the hotel are generally well-received, with most guests finding them comfortable and conducive to a good night's sleep. The firmness of the mattresses suits those who prefer a firmer surface, although some guests found the pillows a bit hard or small. Nonetheless, the comfortable beds and available amenities contribute positively to guests having a restful stay.
Categories
Ski
Dog Friendly
Accessible
Small
Room Types
Superior King Room Disability Access Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Deluxe Room with Two Double Beds Non-SmokingThe spacious double room offers air conditioning, heating, as well as a private bathroom featuring a bath and a shower. This double room features a flat-screen TV with cable channels. The unit offers 2 beds.
Superior King Room Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
5.7
Rated
Review Summaries
Location
Red Roof Inn Cortland boasts a prime location that caters to a variety of guests' needs. Situated conveniently near the highway, this hotel offers easy access to SUNY Cortland, making it ideal for visitors attending events at the college. Its proximity to local dining options and coffee shops lends itself to leisurely strolls, while the nearby gas stations and shops add convenience for those on the road. The strategic placement near major routes ensures effortless travel for guests whether they're in town for work or leisure. Visitors appreciate the blend of affordability with the favorable location, noting that this accommodation offers a great value for those seeking to stay close to their destination without high expenses. With a clean and simple ambiance, Red Roof Inn Cortland is a practical choice for travelers.
Breakfast
While staying at the Red Roof Inn Cortland, travelers should be aware that breakfast is not provided as part of their stay. This means guests looking for morning meals will need to explore nearby options or plan for their own breakfast arrangements. It's a detail that future guests might want to consider when planning their visit to ensure a comfortable and satisfying experience.
Rooms
The Red Roof Inn Cortland offers clean and comfortable accommodations, consistently praised for their cleanliness. Guests appreciate the roominess, with several noting more spaciousness than anticipated. Despite the cleanliness and generally comfortable atmosphere, the rooms are described as dated, with some minor maintenance issues affecting the overall experience. A few guests have mentioned an older, musty smell, hinting that the property could benefit from updates. However, recent renovations have been noted, contributing to a tidy and welcoming appearance in several rooms. The staff's responsiveness to issues is acknowledged, although some disruptions, such as non-working TVs, have been reported. Overall, the Red Roof Inn Cortland provides a basic and satisfactory stay with reliable cleanliness and comfort at its core.
Beds
The beds at the Red Roof Inn Cortland generally receive positive remarks from guests, who find them comfortable for a hotel stay. Several guests specifically note the beds as being comfortable, with one describing them as lovely. The firmness of the bed mattress is noted by some guests, suggesting a preference for those who favor a firmer sleeping surface. While the beds tend to be praised, there is a mention of pillows being hard or small, though they suffice for short stays. Overall, the combination of a comfortable bed and good shower leaves a favorable impression for a restful experience.
Cleanliness
Nestled conveniently in Cortland, the Red Roof Inn offers guests a mix of positive and less favorable experiences when it comes to cleanliness. Many guests noted that the rooms were generally clean, describing them as clean and comfortable, and exceptionally clean, contributing to an overall sense of satisfaction with the accommodations. Some reviews highlighted the well-equipped nature of the rooms and appreciated the consistently available freshly brewed coffee in the lobby, adding a cozy touch to their stay.
However, consistency in cleanliness appeared to be a concern for some visitors. While several reviews lauded the cleanliness, others pointed out specific issues, such as dust accumulation, unpleasant odors, and isolated areas that needed more attention. The property's exterior and hallways also received remarks about lacking hygiene. Nevertheless, the attentive and friendly staff helped mitigate some of the concerns guests had with the room conditions. Overall, while the Red Roof Inn Cortland provides some guests with a nice, clean stay, occasional lapses in cleanliness have been noted by others.
Staff
The reviews of Red Roof Inn Cortland highlight the hotel's friendly and personable staff. Guests frequently mention the accommodating nature of the staff, emphasizing their willingness to assist and ensure a pleasant stay. Visitors comment on the friendliness of both the front desk and management, noting that interactions with the team were consistently positive. While there are mentions of occasional shortcomings in housekeeping, such as not stocking towels or supplies, overall, the staff's friendliness and hard-working attitude leave a lasting impression on guests.
FAQ
No, Red Roof Inn Cortland doesn't have any pool.
No, a spa isn't available at Red Roof Inn Cortland.
Yes, Red Roof Inn Cortland welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Cortland.
