Prepare to be amazed by the delightful surprises awaiting you at Alegria Costa Ballena AquaFun Hotel. From its captivating ship-inspired design to its impeccable services and delectable cuisine, every aspect of this hotel is crafted to ensure an unforgettable family vacation in Rota.
Discover the joy of an all-inclusive experience, complete with splash pools and complimentary Wi-Fi. And now, there's even more to look forward to with the addition of the brand new aquatic park, AQUAFUN Costa Ballena. This exciting water park features an array of thrilling water slides that cater to guests of all ages. Whether you're a child at heart or seeking adventure alongside your little ones, these exhilarating slides are there to be enjoyed by all. Dive in, make a splash, and create cherished memories in the pools of AquaFun.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Pool Water Slide Water Park Outdoor Pool
Number of pools3
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
Water Park
Pool surface size:75 m2
Pool minimum depth:0,40 m
Pool maximum depth:1,4 m
Pool maximum length:25 m
When is the pool open?From 1 June to 15 September
Opening hours:11:00 - 19:30
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Water slide
Lap lanes
Pool activities available:
Water sports
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
In the pool there is also:
an area designated for children
Pool surface size:25 m2
Pool minimum depth:0,40 m
Pool maximum depth:0,40 m
Pool maximum length:10 m
When is the pool open?From 1 April to 15 October
Opening hours:11:00 - 19:30
The pool also has:
Lifeguard supervision
Lifesaving equipment
Lifeguard supervision
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 3 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Pool with garden view
Pool surface size:60 m2
Pool minimum depth:0,40 m
Pool maximum depth:1,30 m
Pool maximum length:20 m
When is the pool open?From 1 April to 15 October
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Pool activities available:
Water sports
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
The hotel also has:
Water park
Answers last updated by ALEGRIA Costa Ballena Aquafun
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
ICTE Seguridad
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Protocolo Alegria Hotels
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? GYM
Has the hotel closed during the pandemic? Yes Reopening Date: 06/20/2020
Additional Information: The restaurant Buffet services will be assisted by the hotel staff
Answers last updated by ALEGRIA Costa Ballena Aquafun
Double Room (2 Adults)This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom.
Double Room (1 Adult)This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Double Room with Extra Bed (2 Adults + 1 Child)This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Triple Room (3 Adults)This air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Quadruple Room (2 Adults + 2 Children)This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Quadruple Room (3 Adults + 1 Child)This air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Triple Room with Pool View (3 Adults)Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as pool views. The unit has 3 beds.
Triple Room with Pool View (2 Adults + 1 Child)Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as pool views. The unit has 3 beds.
Double Room with Pool ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as pool views. The unit has 2 beds.
One-Bedroom SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a wardrobe, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.
Quadruple Room with Pool View (2 Adults + 2 Children)Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as pool views. The unit has 3 beds.
Quadruple Room with Pool View (3 Adults + 1 Children)Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as pool views. The unit has 3 beds.
Yes, ALEGRIA Costa Ballena Aquafun has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool, Water Park. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at ALEGRIA Costa Ballena Aquafun.
No, ALEGRIA Costa Ballena Aquafun doesn't allow dogs.
No, parking facilities aren't available at ALEGRIA Costa Ballena Aquafun.
No, ALEGRIA Costa Ballena Aquafun doesn't have a gym.