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Summary of reviewsMelia Cozumel All Inclusive is a four-star hotel that offers great value for money. The location is praised by guests who appreciate the tranquil sandy beach with crystal clear water, providing fantastic views from the rooms. The buffet breakfast and dinner have a variety of options available and are generally of good quality. The Fish House restaurant is highly recommended, while The Mole restaurant could have room for improvement. The rooms are spacious and clean with lovely balconies and ocean views. The hotel offers excellent facilities such as fantastic pools and a private beach, ideal for both families and adults. The staff receives high praise for their friendly and helpful demeanor, making guests feel at home. Additionally, there are lots of activities and good all inclusive offers available. However, guests have suggested that improvements such as more protein options in the buffet and renovations are necessary. Overall, Melia Cozumel All Inclusive provides a comfortable and relaxing stay to its guests for an affordable price. Show more
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Categories
Resort with All Inclusive Packages
Luxury Resort
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Children's Pool Pool Swim Up Bar Outdoor Pool
Business Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Resort with Swim Up Bar
Resort with Children's Pool
Room Types
Melia Garden ViewThis room offers one king bed and garden views.
Melia Ocean ViewThis room offers one king bed and ocean views.
Melia Garden View 2 Children Stay FreeThis double room has a balcony, satellite TV and air conditioning.
Please note that up to 2 children (ages 12 and younger) stay and eat for free when staying in the same room as parents. Limit 2 children per room. Term and conditions apply, please see policy section below.
Premium Junior SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Premium One-Bedroom Suite Sea ViewGuests will have a special experience as this suite features a hot tub. The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
The Level Royal Suite573 sq. ft. suite. A private terrace with a whirlpool and ocean view.
Services:Private check-in including drink and canapés,Exclusive restaurant for breakfast,Beach Concierge,Butler service,Preferential reservations in à la carte restaurants,Bali beds,Private beach,Upgraded minibar with premium drinks and snack selection.
The Level Grand PremiumOceanfront panoramic views from this 622 sq. ft . Grand room. Located on the highest
floor of the main building.
Services:Private check-in including drink and canapés, Exclusive restaurant for breakfast, Beach, Concierge,Butler service, Preferential reservations in à la carte restaurants, Bali beds, Private beach, Upgraded minibar with premium drinks and snack selection.
Guest Reviews
8.0
Very Good
Location
The Melia Cozumel All Inclusive hotel is located on the stunning northern part of the island, directly on a tranquil, sandy beach with crystal clear blue water. Guests have praised the location, which is close enough to easily get around, yet far enough from the center to provide privacy and relaxation. The resort grounds are spacious and feature various locations, including a pool and beach access. The exceptional beachfront location provides amazing views from rooms and guests reported being very close to the water. Despite being far from the center, the hotel is conveniently close to the airport and reasonable taxi prices make transportation easy. Overall, guests praised the hotel's excellent location and private beach, while some noted that the water near the hotel could be turbid and recommended visiting a nearby hotel for snorkelling.
Breakfast
Guests at Melia Cozumel All Inclusive had a generally positive experience with the breakfast provided. Many found the buffet to have a variety of options and to be good value for the price with some highlighting standout dishes. Others noted that while the food was good, there could have been more variety or that certain options were not very tasty. Some felt that the hotel could improve the buffet and provide more protein options. Despite this, guests overall found the quality of the food and drinks to be good with some noting that the all-inclusive option provided diverse options. Some guests did mention that there were limited chairs available on the beach and that alcohol was not available until 11:00 am.
Dinner
The Melia Cozumel All Inclusive offers a variety of dining options with several different restaurants in addition to the buffet to choose from. The Fish House comes highly recommended, while The Mole restaurant needs some work. Though some guests have reported subpar food quality, others have enjoyed very good meals at the specialty restaurants. vegetarians may find limited protein options and some guests have struggled to secure reservations for dinner. The buffet could benefit from more variety and better temperature control. Despite some mixed reviews, there are still plenty of delicious options available at this all-inclusive resort.
Rooms
Melia Cozumel All Inclusive is a new hotel with comfortable and spacious rooms offering excellent views of the ocean. Though some guests experienced issues with showers, air-conditioning or outdated fittings, most praised the cleanliness and comfort of their rooms. Some upgrades were suggested, but overall the facilities were well-maintained. Guests who upgraded to the premium level reported feeling special, but it might not be necessary for everyone. Those who preferred quiet rooms should ask for a higher floor away from the family pool. The cleaning team kept the rooms spotless and the bed very comfortable for a good night's sleep. While some guests commented on minor issues like an outdated TV or minor smells, they felt safe and relaxed. The hotel is slightly outdated with a few things working optimally, but otherwise, the stay was good in general. Overall, guests praised the spacious and clean rooms with lovely balconies and ocean views.
Beds
The Melia Cozumel All Inclusive is a new hotel with comfortable rooms and beds. Guests enjoyed the variety of lounge options including hammocks, sun loungers and comfortable beds. The rooms were praised for their comfort with multiple mentions of comfortable beds. Guests who experienced bed issues noted that staff resolved the issue promptly. Although there were some negative comments on the bed sheets and air conditioning, the hotel was generally praised for spacious rooms and comfortable beds. Some guests did report insect bites during their stay. The hotel offers a royal suite with a jacuzzi tub on the patio for those looking for a luxurious stay. Overall, the hotel's facilities were comfortable and provided guests with a great room and comfortable beds.
Cleanliness
Melia Cozumel All Inclusive received mixed reviews regarding cleanliness with some guests complaining about the lack of cleanliness in some areas of the hotel and beach and others praising the hotel for its cleanliness and well-maintained facilities. The bedrooms were described as being clean, but some guests reported issues with damp-smelling pillows and old, grey towels. Despite this, guests seemed to appreciate the efforts made by the cleaning staff, who were described as constantly cleaning the walkways and keeping the facilities very clean. The beach was a point of contention with some guests reporting that it needed more attention and contained litter and bird droppings, while others praised it for being nice despite the presence of seaweed. However, the staff were commended by many guests for being friendly, attentive and adhering to sanitary measures. Overall, guests who noticed the hotel's efforts to maintain a clean and safe environment felt content with their stay.
Staff
The staff at Melia Cozumel All Inclusive are often described as amazing, friendly and attentive. Guests consistently mention the excellent service and efficiency provided by the staff and the fact that they go above and beyond to ensure that guests are happy. Many guests mention specific staff members by name, such as Jesus the concierge and Manuel at the buffet and highlight their exceptional service. While some guests mention negative interactions with staff, the overwhelming majority of reviews praise the friendly and helpful demeanor of the Melia Cozumel staff.
Wi-Fi
If you're someone who is reliant on the internet, you might be pleased to know that Melia Cozumel All Inclusive offers good wifi services to its guests. While there were a few hiccups reported such as the weak signal, slow speed and occasional instability, it was not enough to ruin the overall experience. Some guests wished that the functionality could be improved, but it was generally satisfactory. However, there were a couple of technical issues that guests encountered such as the two USB ports not working and the door card being faulty, but these were isolated cases. Overall, the hotel has good wifi, but there's still room for improvement.
Pool
The Melia Cozumel All Inclusive hotel boasts fantastic pools, including two spacious ones and a separate one for adults. Although the water may be cold, the pool temperatures are good and there are plenty of chaise lounges available. The adult pool is well placed away from the family pool, creating a comfortable and quiet atmosphere. The pool bar, while closing at 6 pm, is close to the adults pool and there are plenty of shows in the evening. The beach area is great, although sometimes limited by seaweed and the pool area is beautiful and well-maintained by friendly staff. While there may be limited food choices and poor infrastructure if you are not part of the royal club, the food is good and the attention to detail is great. All in all, the hotel offers excellent value with beautiful beaches and pools, great food options and helpful staff.
Beach
The Melia Cozumel All Inclusive is a dream destination for those who love the beach. While some guests mentioned seaweed on the beach, they also acknowledge that the hotel staff did their best to clean it up. The location is exceptional as it is right on a beautiful beach with crystal clear water and an abundance of sea life. Guests also mentioned that the hotel is located on the south side of the island which has better beaches than the north side. Although there were a few negative reviews mentioning brown water and seaweed, the majority of guests were pleased with the beach and appreciated the private beach area. Many guests loved the beach's tranquility, beauty and the ability to walk to a close by sheltered cove with crystal clear water. Additionally, guests appreciated the proximity from their rooms to the beach which was just steps away. Overall, Melia Cozumel All Inclusive offers a superb beach setting and has great service from its staff.
Family
Melia Cozumel All Inclusive is a great option for families looking for a fun vacation. The hotel offers lots of activities and games suitable for kids of all ages, as well as a kids' club with more activities. Families are well taken care of with separate areas for adults only and families, ensuring a peaceful and relaxing stay. The garden view rooms are best for families as they are closer to the restaurant and family pool. Although some reviews mentioned noise from their room location or shows until 10.30 p.m., the overall feedback is positive with many families having a great time with their children.
4 Star
Melia Cozumel All Inclusive is a great option for those looking for a pleasant and affordable resort experience. Although not a luxury stay, the facilities and services are very good for a four-star hotel. The buffet is also described as very good. The resort itself is fairly new and has clean rooms. Although some guests mention that the hotel may need some renovations, the price-quality ratio is still considered to be good. The location on the lovely island of Cozumel is also a major plus with plenty to do on the island. Guests would definitely return and consider Melia Cozumel All Inclusive as the best value resort in Cozumel.
All-Inclusive Packages
Melia Cozumel All Inclusive is a resort that offers an all inclusive experience to its guests. The food and drinks are varied and of good quality with plenty of options available at all times of the day. There are also specialty restaurants, although reservations may be necessary. While some guests felt that the all inclusive package wasn't worth the additional cost, others found it to be a great value. The resort offers many activities, such as the loan of kayaks, snorkeling gear and catamarans. However, some guests felt that the resort should provide more information about its amenities and services upon check-in. Additionally, there were some negative comments about the need for renovations and the quality of the buffet. Nevertheless, the staff received high praise for their friendly and helpful demeanor. Overall, if you enjoy the all inclusive concept and a large resort, Melia Cozumel All Inclusive may be a great choice for your next tropical vacation.
Beachfront
If you're looking for a beachfront getaway on the beautiful island of Cozumel, the Melia Cozumel All Inclusive is a top pick. Guest reviews consistently praise the exceptional location right by the sea with stunning views from both rooms and common areas. The resort also provides plenty of options for both families and adults with a well-kept private beach complete with lounge chairs. For those seeking a room with a view, ocean front options are available. In addition to the great location, guests also mention the cleanliness of the rooms and the excellent service provided by staff. Book your stay at Melia Cozumel All Inclusive for a relaxing beach vacation.
Yes, Melia Cozumel All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Melia Cozumel All Inclusive.
No, Melia Cozumel All Inclusive doesn't allow dogs.
No, parking facilities aren't available at Melia Cozumel All Inclusive.