Hampton By Hilton Cucuta consistently receives positive reviews for its exceptional location, cleanliness, breakfast, room quality and overall service. The hotel is ideally situated, offering guests easy access to numerous restaurants, bars, shopping centers and key city areas. Its proximity to transportation and safe, pleasant ambiance make it an attractive choice for both leisure and business travelers.
Guests frequently praise the cleanliness and modern design of the rooms. The daily cleaning service maintains high standards, enhancing the accommodation experience. The rooms are described as comfortable, spacious and well-equipped with modern amenities, providing a restful night's sleep. The hotel's decor, featuring elegant and inviting aesthetics, adds to the appeal.
Breakfast at Hampton By Hilton Cucuta is well-received for its variety and quality. Guests commonly describe it as delicious, nutritious and well-prepared with a broad selection to cater to different tastes. The organized and clean breakfast room, combined with the excellent service, ensures a pleasant dining experience.
The staff at the hotel receive high marks for their friendliness, attentiveness and willingness to assist. The exemplary service extends across all departments, from housekeeping to the front desk, contributing to a welcoming and pleasant atmosphere.
While the hotel offers free parking, some guests note the parking area could be more spacious. Nevertheless, it generally meets the basic needs of most visitors. The hotel’s internet service has received mixed reviews with some guests finding it reliable and others reporting issues with connectivity and speed.
For business travelers, the hotel's facilities, including good WiFi and appropriate meeting spaces, are a significant advantage. Its central location further adds to its appeal for professional and executive needs.
In conclusion, Hampton By Hilton Cucuta is highly recommended for its strategic location, impeccable cleanliness, comfortable rooms and outstanding service. While there are minor areas for improvement, the hotel offers a reliable and pleasant stay, making it a preferred choice for many travelers.
Categories
Family
Hampton Inn by Hilton is a well-known brand that provides consistent quality and family-friendly services. These may include complimentary breakfast, comfortable rooms, and facilities suitable for children.
Business
While specific business amenities are not detailed in the provided context, Hampton hotels generally offer services suitable for business travelers, such as free Wi-Fi, business centers, and meeting facilities. Its good location is also convenient for business.
Parking
This hotel features free parking, including free self-parking on-site. Valet parking is also offered for guests.
3 Star
This hotel offers a comfortable stay with a complimentary buffet breakfast, fitness facilities, and well-equipped rooms featuring flat-screen TVs and premium channels. It's suitable for both leisure and business travelers, offering a blend of comfort and convenience.
Sustainability Journey
Accessible
Gym
Room Types
Queen Room - Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
Twin Room - Non-SmokingThis double room offers a tea and coffee maker and a TV. The unit has 2 beds.
About Hampton By Hilton Cucuta
Registry or License or Notification Number: 59979
Guest Reviews
9.1
Excellent
Review Summaries
Location
Hampton By Hilton Cucuta boasts an exceptional location that consistently garners praise from its guests. Reviewers highlight its proximity to numerous restaurants, bars, shopping centers and key areas of the city, making it a convenient choice for both leisure and business travelers. The hotel is situated in a calm and quiet sector, ensuring a peaceful stay while still being centrally located. Guests appreciate the easy access to transportation and the surrounding offerings, including the CC Ventura shopping center and a variety of dining options.
The hotel's central location near downtown Cucuta and its strategic position for accessing local offices and immigration procedures are noted as significant advantages. Visitors also commend the safety of the area and the pleasant ambiance, reinforcing the hotel's reputation for being in one of the best neighborhoods in town. This convenient and superb location is consistently mentioned alongside other positives like the cleanliness, modern facilities and friendly staff, making Hampton By Hilton Cucuta a well-recommended choice for travelers seeking comfort and convenience.
Breakfast
The breakfast at Hampton By Hilton Cucuta has garnered a generally positive reception from guests, who praise its variety and quality. Descriptions like very good options, amazing with different variations every day and varied and excellent are commonly mentioned. Many guests comment on the breakfast being delicious and note the extensive selection available at the buffet. The breakfast is also described as nutritious and well-prepared, offering alternatives suited to different tastes, including a focus on healthy options.
Several reviews highlight the excellent service provided during breakfast, further enhancing the dining experience. Additionally, the breakfast room is often praised for being organized and clean, adding to the appeal.
However, a few guests have expressed the need for more variety and some report occasional issues such as cold food or items running out before the official end time. Despite these minor drawbacks, the general consensus is that the breakfast at Hampton By Hilton Cucuta offers a satisfying and varied start to the day for most guests.
Dinner
Hampton by Hilton Cucuta seems to have mixed reviews when it comes to dining experiences. While there are some positive mentions like the good quality of breakfast service and the tasty options available, particularly noting that a delicious burger stand is conveniently located at the hotel entrance and everything is well-prepared with even the salmon being highlighted, there are significant concerns raised by guests.
The main issue appears to be the high cost of dining with many finding the restaurant services very expensive. Guests also mentioned the limited variety and closing hours of the restaurant, which seems to affect their overall satisfaction. The absence of room service, especially at night, further adds to the inconvenience. Some even pointed out that the food seemed old and reheated and there were complaints about specific dishes like 'salchipapa' being overcooked and desserts falling short of expectations.
Another disappointment mentioned is the limited options for lunch and dinner with very few choices catering to special dietary needs such as vegan, vegetarian and gluten-free meals. Additionally, some reviews noted that the restaurant services are not available on public holidays, which can be quite inconvenient for guests planning to dine at the hotel during these times.
However, the hotel staff received a positive note for their nice behavior, particularly the restaurant owner, who is described as super nice. Despite these commendations, the overall sentiment indicates a need for improvement in the dining services to meet the expectations commonly associated with the Hilton brand.
Rooms
Located in Cucuta, the Hampton By Hilton offers an exceptional accommodation experience with its modern and well-appointed rooms. Guests consistently praise the impeccable cleanliness of the rooms, which are cleaned daily to maintain a high standard. This attention to detail ensures that each stay is enjoyable and hygienic. The rooms are described as very comfortable, featuring cozy beds and modern furniture that contribute to a restful night's sleep.
The comfort level of the rooms is frequently highlighted with well-equipped amenities and excellent temperature control adding to the overall satisfaction of the guests. Many reviewers mention the spaciousness and good distribution of the room layout, making it ideal for both relaxation and work purposes. The blackout curtains and the overall quiet atmosphere in the rooms enhance the sense of tranquility and comfort.
In addition to the cleanliness and comfort, the aesthetic qualities of the rooms receive positive remarks. They are noted to be elegant, modern and beautifully designed, often described as visually appealing and inviting. Rooms are also well-maintained with a pleasant ambiance, featuring everything one might need for a comfortable stay, including good air conditioning and necessary facilities.
Overall, the combination of cleanliness, comfort and modern design creates a consistently positive room experience at the Hampton By Hilton Cucuta, making it a highly recommended choice for travelers seeking a reliable and pleasant stay.
Beds
The beds at Hampton By Hilton Cucuta are repeatedly praised by guests for their high level of comfort. Descriptions such as super comfortable, very comfortable and incredibly comfortable frequently appear, indicating a consistent experience of comfort across different visits. The mattresses and bedding are of quality, contributing to restful nights. Occasionally, guests also comment on the softness of the beds, which adds to the overall positive experience. Despite a few isolated mentions of discomfort, such as back issues and an old bed, the overwhelming consensus is that the beds are exceptionally comfortable, perfect for a good rest. The clean rooms further enhance the experience, making the hotel a reliable choice for travelers seeking a cozy and restful stay.
Cleanliness
The Hampton By Hilton Cucuta receives consistent praise for its exemplary cleanliness. Guests frequently note the spotless condition of both the rooms and the common areas. The hotel's cleaning staff is often highlighted for their outstanding work, ensuring that everything remains tidy and well-maintained. The cleanliness of the rooms aligns perfectly with the photos provided, which adds to the guests' satisfaction.
Favorable comments underscore the modern and comfortable ambiance of the hotel with the premises described as cozy and elegant. Daily cleaning services are commended for their reliability, keeping the facilities looking fresh and immaculate. Occasionally, there were minor lapses such as incomplete cleaning on Saturdays or the need to request additional towels, but these instances were rare and did not overshadow the overall positive impressions.
In conclusion, the commitment to cleanliness at Hampton By Hilton Cucuta stands out, making it a highly recommended choice for travelers who prioritize a hygienic and orderly environment during their stay.
Staff
The guest reviews for Hampton By Hilton Cucuta overwhelmingly commend the hotel's staff for their consistently friendly and attentive demeanor. Guests repeatedly emphasize the exceptional level of service provided by the team, highlighting their kindness, helpfulness and thorough attention to detail. Whether interacting with the maintenance crew, housekeeping, restaurant personnel or front desk staff, visitors are met with politeness and a willingness to assist with any request promptly.
The exemplary service extends across all areas of the hotel with staff members being described as super friendly, efficient and courteous. Individual mentions, such as the notable service from a cleaning lady named Pilar, suggest that personal touches significantly enhance the overall guest experience.
Though there are occasional remarks about some staff needing training or isolated incidents of less favorable interactions, the general consensus remains positive. The hospitality, flexibility to accommodate special requests and attention to customer needs are consistently praised, making the hotel a welcoming and pleasant place for travelers.
Wi-Fi
Guests at Hampton By Hilton Cucuta have provided mixed reviews concerning the hotel's internet service. On the positive side, some guests found the wifi unbeatable for meetings and work, describing the internet service as good and very good, which met their needs efficiently. Free wifi was also noted, which is a plus for budget-conscious travelers.
However, numerous reviews highlighted significant issues with the internet. Words like bad, intermittent and slow were frequently mentioned, indicating problems with connectivity. Several guests experienced internet outages and mentioned that the wifi either didn't work or was malfunctioning. Others pointed out serious limitations on the wifi with some even stating there was no internet service at all, which could be problematic for guests needing reliable internet for business or personal use.
Overall, while there were some positive comments about the high-speed internet service, the recurring theme of interruptions and slow speeds detracts from the consistently reliable experience one might expect.
Parking
The parking situation at Hampton By Hilton Cucuta receives mixed feedback from guests, but there are positive aspects to consider. The hotel offers free parking, which is appreciated by guests. Although the parking lot is described as small, it is deemed acceptable and there are generally no significant issues reported. There are some mentions of limited parking spaces and the need for parking assistance, but these concerns do not overshadow the convenience of having a parking facility on-site. Overall, while the parking area may not be ample, it meets the basic needs of most guests.
Family
Hampton By Hilton Cucuta has received mixed reviews regarding its suitability for families with kids. Guests appreciated the excellent attention from the staff and described the hotel as family friendly. The establishment offers amenities like a family room, making it convenient for larger groups, including a family of four. However, some guests experienced issues, such as being charged a fee for a baby and disturbances from noise at night, which may be a concern for those traveling with young children. The parking entrance also posed challenges for some, mentioning encounters involving their children. Overall, while the hotel has positive aspects for families, there are areas that might need improvement to better accommodate guests with kids.
4 Star
The Hampton By Hilton Cucuta has garnered a strong reputation, favored for its modern and elegantly decorated facilities. Guests repeatedly highlight its superior value, noting that it offers a luxurious experience at a reasonable price. The hotel is acknowledged as the best in Cucuta and provides first-class business services that cater well to executive needs. Its stunning rooms with panoramic views of the city and delectable food choices significantly contribute to its appeal. The establishment lives up to its four-star rating with some guests arguing it provides five-star service. Visitors appreciate the beautiful facilities and the high service level, making it a hotel they would definitely choose to stay at again.
Business
Hampton By Hilton Cucuta stands out as a favorable choice for business travelers, meeting the expected standards of the Hampton brand. The WiFi service is particularly commendable, making it ideal for meetings and work-related activities. The hotel's facilities are well-suited for business needs with appropriate spaces for meetings and appointments. Its advantageous location adds to its appeal, being beneficial and convenient for those on business trips.
Guests appreciate the professional services available, alongside complimentary business services that enhance the experience. The customer service is noted as good, contributing to a positive stay. Accommodations are comfortable and perfect for executives or fast travelers, ensuring a restful experience in peace and tranquility. Despite some reviews indicating a lack of business facilities or internet service, many find the setup ideal for short stays or work-related visits.
Overall, Hampton By Hilton Cucuta offers a reliable option for business travelers, providing essential amenities and a conducive environment for professional endeavors.
FAQ
No, Hampton By Hilton Cucuta doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Cucuta.
No, Hampton By Hilton Cucuta doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton Cucuta.
