Cusco, Av. El Sol 395-13.521953,-71.975153(Show on Map)
8.2
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 06 Aug - Fri, 07 Aug06 Aug - 07 Aug
1 Room2 Guests
Info
Summary of reviews
San Agustin El Dorado in Cusco enjoys an exceptional reputation among guests, predominantly for its superb location. Nestled in the heart of the city, it provides convenient access to famous landmarks like Plaza de Armas, vibrant markets, and essential city facilities, making it an ideal choice for tourists keen on exploring cultural and historical attractions. The hotel's well-maintained rooms and attentive service further enhance the visitor experience.
The breakfast service is highly praised for its variety and quality, featuring a selection of cheeses, hams, and traditional local bread. Its early start time is a convenience for guests embarking on early tours, and options for packed breakfasts are available. While some guests suggest more gluten-free options and a greater variety of hot dishes, the breakfast remains a highlight for many, catering well to diverse dietary preferences.
Guests compliment the accommodations for their spaciousness, cleanliness, and practical furnishings, providing a comfortable stay. While there are mixed opinions about the beds, with some noting issues with older mattresses, the overall consensus is that the rooms offer ample comfort and cleanliness. Excellent room maintenance and newly refurbished bathrooms contribute to the high standards of accommodation.
The hotel's cleanliness receives consistent praise, with both the rooms and general facilities maintaining a spotless and well-kept environment. This high standard of hygiene, combined with attentive and efficient service, enhances guests' overall experience. The staff is frequently commended for their friendliness, professionalism, and helpfulness, creating a welcoming atmosphere. Their proficiency in English further aids in smooth communication with international visitors, ensuring a hospitable and inviting stay.
Overall, San Agustin El Dorado is recognized as a reliable choice for travelers seeking comfort, cleanliness, and a central location in Cusco, enriched by friendly and attentive staff that contribute significantly to the positive guest experience.
Categories
4 Star
Located on Av. El Sol, this hotel provides a comfortable stay with essential amenities. Its central location makes it easy to explore Cusco's historical sites and cultural attractions. It offers well-maintained rooms and reliable service.
Honeymoon
Family
Romantic
Free Wi-Fi
Business
Room Types
Standard Triple RoomFeatures a private bathroom.
Double RoomFeatures a private bathroom.
Junior SuiteThe Suite offers additional space for a seating area and a counter.
Single RoomFeatures a private bathroom.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
San Agustin El Dorado boasts an exceptional location that has been consistently praised by its guests. Nestled in the heart of Cusco, this hotel provides easy access to the city's bustling center and main tourist attractions. Guests highlight its proximity to the iconic Plaza de Armas, making it a convenient spot for exploring cultural landmarks and historical sites. The hotel is ideally positioned on Av. El Sol, which places it close to vibrant markets, restaurants, and essential city facilities. With its central placement, visitors enjoy effortless movement around town, enhancing their overall experience in Cusco. Along with its strategic location, the hotel offers well-maintained rooms and attentive service, contributing to a comfortable stay for travelers eager to immerse themselves in the local ambiance.
Breakfast
San Agustin El Dorado offers a breakfast experience that many guests find impressive and satisfying. The breakfast buffet stands out for its variety and quality, featuring a wide assortment of choices including cheeses, hams, and traditional huaro bread, which many guests enjoy. The early start time, beginning as early as 4 AM, is particularly convenient for those embarking on all-day tours, allowing them to fuel up before heading out. There are options for a packed breakfast for guests with early schedules, which many appreciate.
Though some comments note room for improvement, particularly regarding the lack of gluten-free options and repetitive hot dishes, the positive feedback outweighs these concerns. Described as superb, excellent, and delicious by several reviewers, the breakfast is considered one of the highlights of the stay for many, adding to the overall comfort provided by the hotel's amenities. Whether it's a hearty meal to start an active day or a balanced option to accommodate dietary needs, the breakfast seems to cater well to a variety of preferences, contributing positively to the guest experience.
Rooms
San Agustin El Dorado provides guests with a comfortable and welcoming stay characterized by spacious and exceptionally clean rooms. Many visitors appreciate these rooms not only for their cleanliness but also for their cozy and practical furnishing, ensuring a restful environment. The accommodations, while simple, manage to meet guest needs adequately and deliver good service.
Several reviews mention the large and comfy rooms that come with convenient amenities such as a tub/shower combo. Guests who stayed in rooms with a balcony enjoyed beautiful views, enhancing their experience. Although some rooms are smaller and lack a good view, they maintain a satisfactory level of comfort and cleanliness.
In terms of bedding, opinions vary; while some guests found the rooms equipped with big and comfortable beds, others had issues, describing the mattresses as hard or too old, with noticeable springs. Nonetheless, a sense of spaciousness in triple rooms coupled with queen-sized beds in double rooms provides adequate comfort for relaxation.
The hotel delivers excellent room maintenance, with bathrooms noted as brand new, contributing to the overall high standard of accommodation. While breakfast options can be limited for those with specific dietary needs, it generally pairs well with a comfy bed, ensuring a wholesome start to the day.
Beds
Guests of San Agustin El Dorado have mixed opinions about the beds, but generally lean towards a positive experience. Many reviews noted that the beds and pillows are comfortable, and some guests described the beds as big and cosy. However, there are mentions of a few issues, such as an older mattress with noticeable springs and some beds not being the most comfortable. Some guests felt that the beds could be cleaned better. Despite these occasional drawbacks, the overall impression is that the hotel offers a good level of comfort in its bedding.
Cleanliness
San Agustin El Dorado consistently impresses with its high standards of cleanliness and comfort. Guests repeatedly highlight the spotless conditions of the facilities, noting that both the rooms and the hotel, in general, are very clean and well-maintained. Visitors appreciate the neatness and functionality of the spaces, with rooms described as comfortable and equipped with basic amenities that meet their needs. The service receives commendations for being attentive and efficient, contributing to the overall positive experience. While there is a minor mention of cleaning inadequacies, the overwhelming consensus points to a well-kept, impeccable environment that enhances the stay. Overall, San Agustin El Dorado is frequently praised for its cleanliness and hospitality, making it a reliable choice for travelers seeking comfort in a tidy setting.
Staff
The staff at San Agustin El Dorado consistently receives praise for their friendliness and helpfulness, contributing significantly to the positive guest experience at the hotel. Many guests highlight the staff as being not only polite and attentive but also eager to assist with any requests, making them feel welcome and cared for throughout their stay. Particular mention is often made of their excellent English language skills, which facilitates smoother communication for international visitors. Even in isolated instances where service may have fallen short, other staff members quickly stepped in to provide exceptional support, such as making phone calls to a tour agency to resolve issues. Overall, the team is described as kind, professional, and accommodating, creating a warm and inviting atmosphere for travelers.
FAQ
No, San Agustin El Dorado doesn't have any pool.
No, a spa isn't available at San Agustin El Dorado.
No, San Agustin El Dorado doesn't allow dogs.
No, parking facilities aren't available at San Agustin El Dorado.
