Sheraton Dallas Hotel

Dallas , , 400 North Olive Street (Show on Map)


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Summary of reviewsThe Sheraton Dallas Hotel is highly recommended for travelers who want to experience the hustle and bustle of downtown due to its excellent and amazing location with easy access to top attractions, local eateries and shopping districts. The hotel's breakfast is good with a great brunch option, while the rooms are spacious, clean and stylish with exceptional cleanliness, comfortable beds and nice bathrooms. The hotel staff is helpful and accommodating, making guests feel welcome and the pool offers a great place to cool down with stunning views. Parking is available and convenient and the beds provide an exceptional experience for customers who value comfort and style. While there were some negative comments about the lack of daily room cleaning service due to COVID restrictions and a few complaints about the lack of nearby entertainment or cleanliness issues, overall, the reviews indicate that the hotel tries to keep everything well-maintained and hygienic and the hotel environment is lovely with great amenities. Overall, guests highly recommend this hotel for its excellent customer service, friendly staff and convenient location.
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Luxury Hotel
The Sheraton Dallas Hotel presents an epitome of luxury in the heart of downtown Dallas. Well-appointed rooms and suites welcome guests to a space where comfort and productivity seamlessly blend, featuring spacious desks, high-speed Wi-Fi, and the Sheraton Signature Sleep Experience. Guests are given a delightful choice of dining options including the sports lover's paradise, Draft Sports Bar & Lounge, and the unique speakeasy-style ambiance of The Parlor. This pet-friendly hotel also boasts a stunning selection of accommodations, including 1,841 stylishly updated rooms and suites, each offering expansive downtown views, oversized flat-screen TVs, and spacious in-room work desks. An upgrade to a club-level room grants exclusive access to the additional comforts of the Sheraton Club Lounge. Fitness enthusiasts will appreciate 24-hour access to the fully-equipped, 6,000 square foot Fitness Center, complete with five Peloton bikes, while the rooftop pool offers an idyllic spot to unwind, providing an immersive swimming experience complete with an impressive view of the city.

Skyscraper Hotel
The skyscraper has 31 floors and it rises up to 136.6 m / 448 ft in height, with great views around the Dallas
city and downtown vibrant streets. The 4-star hotel has given a lot of thought to details and the functionality of its spaces and amenities.

Hotel with EV Charging Stations

Eco Friendly Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Rooftop Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types
Guest Room, 1 King This double room has air conditioning and bathrobe.

Guest room, 2 Queen The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a wardrobe, a safe deposit box, tumble dryer, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

Club lounge access, Guest room, 1 King Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit offers 1 bed.

Club lounge access, Guest room, 2 Queen The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers executive lounge access, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit has 1 bed.

Junior Suite, 1 King, Sofa bed Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Junior Suite, 2 Queen, Sofa bed Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Executive Suite, 1 King Bed, Sofa bed Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

Club lounge access, Junior Suite, 2 Queen, Sofa bed Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

One-Bedroom Executive Queen Suite with Two Queen Beds and Sofa Bed Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.

Deluxe King Room with City View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds and City View The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

About Sheraton Dallas Hotel
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Guest Reviews
7.9
Good
Location
Sheraton Dallas Hotel is an ideal choice for travelers who want to experience the hustle and bustle of downtown. Situated in the heart of the city, guests can easily access top attractions, local eateries and shopping districts. It's also conveniently located near the Fair Park and DART station. For those attending events or concerts, the hotel is within walking distance to the venue. The location is described as excellent and amazing with easy access to everything needed. The hotel's central position in downtown Dallas makes it the perfect spot for all activities. Though some reviewers mentioned the need for a car and lack of nearby entertainment, overall, the location is highly recommended for its convenience, cleanliness, price and parking.

Breakfast
If you're a breakfast lover, you won't be disappointed at the Sheraton Dallas Hotel. Guests generally concur that the buffet breakfast is good with a great brunch option in particular. The prices for the all you can eat breakfast is reasonable, but some find it a bit expensive if it's not included in the room rate. While some reviewers found the breakfast to be nothing special, the limited options and poor quality of the coffee, others appreciate the value for money. However, if you have dietary restrictions or prefer healthy options, you may be disappointed as there appears to be a lack of options in that regard. Overall, if you're staying at the Sheraton Dallas hotel, it's worth considering the breakfast options, especially if you're searching for a decent brunch.

Rooms
Sheraton Dallas Hotel has spacious, clean and stylish rooms with exceptional cleanliness. The beds are comfortable and the bathrooms are nice with separate sinks. The views from some rooms are amazing, providing a beautiful view of the city skyline. Some rooms may be a little outdated, but a recent remodel has made a positive impact. Location is a plus and the North Tower is especially stunning. Despite some issues such as small rooms, broken toilet seats and plumbing problems, the hotel staff is helpful and accommodating, going as far as upgrading guests to Executive Suites. Some guests note issues with housekeeping and not enough towels, but overall the hotel environment is lovely and the amenities are great.

Beds
The Sheraton Dallas Hotel provides an exceptional experience for customers who value comfort and style. While some guests had complaints about the pillows and bedsheet quality, the majority of the reviews rave about the comfortable beds and how well they slept during their stay. The location of the hotel is also praised, providing easy access to the city's main attractions. The rooms are clean, stylish and comfortable with good lighting in the bathrooms. The hotel offers two queen beds and guests have complimented the space for its overall productivity. The Sheraton Dallas Hotel is definitely a top choice for those seeking a good night's rest on their travels.

Cleanliness
If you're looking for a clean and comfortable hotel in Dallas, the Sheraton Dallas Hotel might be just what you need. The rooms are big, comfortable and most importantly, clean. The staff is friendly and open, making for an overall pleasant experience. Many guests noted exceptional cleanliness and a well-maintained environment. However, there were a few complaints about the lack of daily room cleaning service due to COVID restrictions with some guests noting staffing as a potential issue. Some guests had negative experiences due to stains, broken amenities or poor quality of towels and linens. It's worth noting that some guests reported issues with cleanliness such as spots on the rugs or sneezing. But on the whole, the reviews indicate that the hotel tries to keep everything well-maintained and hygienic.

Staff
The Sheraton Dallas Hotel boasts an incredible team of staff who are dedicated to making each guest's stay enjoyable. From check-in to check-out, the staff at this hotel is courteous, professional and helpful. Many guests have commented on the friendliness of the staff and their eagerness to assist with any issues that arise. The hotel staff received high praise from guests with some calling them 'the absolute best they've had in years.' In particular, Chana stood out for making guests feel welcome. The check-in process was seamless with David receiving high praise for his professionalism and great personality. While there were a few negative comments about the staff, the majority of feedback was positive with guests describing the staff as 'amazing,' 'super friendly,' and 'helpful.' Overall, guests highly recommended this hotel for its excellent customer service and friendly staff.

Pool
If you're looking for a hotel with a great pool, the Sheraton Dallas Hotel has got you covered! Although the main swimming pool was closed during our stay, we still had a great time cooling off at the rooftop pool with stunning views. However, some guests complained about disruptive children at the pool with parents who didn't seem to care. The water was a bit chilly for some, but we were glad that the hotel had an outdoor pool as we specifically chose it for that reason. We did have some difficulty finding the pool as there were no signs until we walked through the entire hotel. While some guests thought the pool was small, we thought the view from the pool was beautiful. Unfortunately, not all guests had a good experience with the pool as it was dirty and rusty for one guest. But overall, we were happy to have a great pool to enjoy during our stay at the Sheraton Dallas Hotel.

Parking
The Sheraton Dallas Hotel offers both self-parking and valet parking; however, valet parking was not always available during guests' stays. The parking garage can be a bit confusing at first with some guests struggling to remember which floor they parked on. There were some complaints about the price of parking with guests having to pay an extra charge of up to $23 per day. However, others found the parking convenient and appreciated the numbered spots. Unfortunately, some handicap spots were taken by valet and the elevators connecting to the parking garage also experienced some issues. Overall, while there were some mixed reviews about the parking, it seems to be a relatively minor issue and did not take away from guests' overall enjoyment of their stay.


Yes, Sheraton Dallas Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Sheraton Dallas Hotel.

Yes, Sheraton Dallas Hotel welcomes dogs.

Yes, parking facilities are available at Sheraton Dallas Hotel.

Yes, Sheraton Dallas Hotel has a gym.
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