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Summary of reviewsMantra Pandanas in Darwin garners high praise across various aspects, making it a favored choice for visitors seeking comfort, convenience, and quality service. Guests consistently commend its prime location in the heart of the city, offering easy access to Darwin's vibrant CBD, restaurants, bars, and attractions. The combination of stunning views, especially from higher floors, and a tranquil atmosphere, despite its central setting, enhances the stay experience for both leisure and business travelers.
The hotel's breakfast receives accolades for its variety and quality, with many finding the buffet to exceed expectations. The well-presented, frequently replenished dishes, coupled with excellent coffee, create a delightful start to the day. Cleanliness and comfort are hallmarks of Mantra Pandanas, with its spacious, modern, and well-appointed rooms offering a home-like feel. Practical amenities, including washers, dryers, and kitchen facilities, further enhance its appeal, especially for extended stays.
Guests highlight the commendable cleanliness, efficient air conditioning, and modern amenities, contributing to a relaxing environment. The staff at Mantra Pandanas are often lauded for their exceptional hospitality, friendliness, and professionalism, playing a crucial role in ensuring a pleasant stay. Their service includes useful local knowledge and thoughtful gestures, reinforcing the hotel's reputation as a welcoming home away from home.
While the free WiFi service presents some inconsistencies, the hotel offers alternatives to ensure connectivity. The pool, located on the 6th floor, is appreciated for its cleanliness and refreshing ambiance, despite occasional unavailability due to maintenance. Parking receives mixed feedback, with secure and convenient options offset by additional charges and space limitations.
The beds generally evoke positive reactions for their comfort and quality, though a few guests have noted firmness issues. Overall, Mantra Pandanas consistently impresses with its outstanding service, immaculate cleanliness, and top-notch facilities, making it a highly recommended option for travelers to Darwin, with its luxurious experience and fantastic value being particularly noteworthy. Show more
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Categories
Aparthotel with Parking
Guests can use secure car parking facilities for a fee of $19.00 per day, with the entrance conveniently located from Litchfield Street.
Accessible Aparthotel
While not having dedicated accessible rooms, Mantra Pandanas offers spacious apartments with walk-in showers. The hotel provides wheelchair access to common/public areas, a lift, and wheelchair-accessible parking.
Aparthotel with Gym
Mantra hotels often feature fitness facilities, appealing to health-conscious travelers.
Aparthotel with Swimming Pool
Panoramic View Pool
Aparthotel with Panoramic View Pool
Room Types
One-Bedroom Apartment with City ViewThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.
One-Bedroom Apartment with Water ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as sea views. The unit offers 1 bed.
Two-Bedroom Apartment with City ViewThe spacious apartment has 1 bedroom and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Studio Apartment with City ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible apartment has a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Studio Apartment with Water ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with satellite channels, a washing machine, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Two-Bedroom Dual Key with Water ViewThe well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious quadruple room features air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a walk-in shower.
Two-Bedroom Dual Key with City ViewThe fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious quadruple room provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a walk-in shower.
Hotel Room with City ViewThe spacious double room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a walk-in shower.
Hotel Room with Water ViewThe spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower.
Guest Reviews
7.9
Good
Location
Mantra Pandanas is lauded for its exceptional location, making it an ideal choice for travelers seeking convenience and accessibility in Darwin. Perfectly situated in the heart of the city, the hotel provides easy access to the vibrant CBD, ensuring that guests are within walking distance to restaurants, bars, shops, and attractions. The proximity to Mitchell Street and the Waterfront Precinct is particularly appealing, offering a plethora of dining and entertainment options just steps away. Guests appreciate the stunning views, especially from the higher floors, which overlook the Darwin Harbour and cityscape, adding an extra layer of charm to their stay. In addition to its geographical advantages, the hotel maintains a quiet atmosphere while being centrally located, allowing guests to enjoy the bustling city life without being disturbed by noise. With friendly and attentive staff enhancing the overall experience, Mantra Pandanas stands out as a top choice for both leisure and business travelers in search of comfort, modern facilities, and a prime location.
Breakfast
Mantra Pandanas offers a breakfast experience that has left many guests highly satisfied, highlighting the buffet as a standout feature. The buffet breakfast at this hotel is often praised for its good variety and well-presented dishes. Guests have expressed their enjoyment of a full buffet with diverse options that are frequently replenished, ensuring a thorough choice throughout service. Additionally, the value of the breakfast is considered to be excellent, with many finding the included breakfast to exceed their expectations. The availability of a breakfast special during the week further adds to the appeal, along with excellent coffee from the in-house restaurant. Guests appreciate the lovely buffet area and commend both the range of continental and cooked breakfast choices, contributing to an overall pleasant start to the day. Though some individual experiences suggest room for improvement, positively inclined reviews frequently emphasize the satisfying nature of the breakfast offerings at Mantra Pandanas.
Rooms
Mantra Pandanas offers a comfortable and pleasant experience for guests with its spacious and well-appointed rooms. Many visitors highlight the cleanliness and modernity of the accommodation, emphasizing its practicality and convenience, especially with the inclusion of essential amenities such as washers, dryers, and kitchen facilities. The views from higher floors are particularly praised, with stunning vistas of Darwin city, the harbor, and breathtaking sunsets.
Rooms vary from apartment-style units with separate living areas and balconies to simpler yet equally functional spaces. Guests appreciate the practical layout, quiet atmosphere, and the efficient air conditioning that ensures a comfortable stay. Despite some minor issues, such as occasional odor concerns, guests generally find the accommodations to be cozy and homey, combining privacy with a welcoming environment.
Centrally located, the hotel provides easy access to nearby shops and restaurants. The combination of spacious, clean rooms and comprehensive facilities makes it a great option for both short and long stays in Darwin, catering to business travelers and vacationers alike. Guests on the 19th floor especially enjoy the incredible views that add a special touch to their experience at Mantra Pandanas.
Beds
The beds at Mantra Pandanas evoke mixed reactions among guests, with a greater emphasis on comfort. Many reviews highlight the comfort and quality of the beds, with several mentioning the superb comfort level and quality linen, adding that the beds are very comfortable or even super comfy. The king-size bed, in particular, receives multiple commendations for its exceptional comfort, leaving guests pleased with their restful sleep. However, comfort levels may vary, with a few guests finding some beds a bit firm or stiff and commenting on issues with the arrangement of two single beds pushed together, which affected their overall comfort. Some reviews indicated dissatisfaction with the pillows and the occasional discomfort due to the mattress arrangement. Nevertheless, the general sentiment leans towards a positive experience, particularly with the larger beds.
Cleanliness
Mantra Pandanas is widely appreciated for its commendable levels of cleanliness and comfort. Guests consistently describe the rooms as clean, tidy, and well-maintained, contributing to an overall relaxing and pleasant stay. The hotel’s spacious accommodation is noted, offering modern amenities and a comfortable atmosphere that enhances the guest experience. The location is advantageous, positioned close to the town center while remaining in a quiet area, making it an ideal choice for both convenience and tranquility.
The staff receive high praise for their friendliness and helpfulness, adding a welcoming touch to the stay. Visitors also mention the impressive water pressure in the showers, a rare find in many hotels. Despite some reports of minor upkeep issues, such as dust in the rooms and worn carpets, the overarching sentiment is one of satisfaction with the pristine environment. The facilities are generally described as modern and well-equipped, catering to all needs.
Overall, Mantra Pandanas is characterized by its immaculate cleanliness, spacious rooms, and exceptional service, making it a worthwhile consideration for travelers seeking comfort and convenience in a tranquil setting.
Staff
Mantra Pandanas in Darwin, Australia, is lauded for its outstanding staff who make a significant impact on guests' experiences. Visitors frequently highlight the friendly, welcoming, and incredibly helpful nature of the hotel team, especially those at the reception. Providing excellent service seems to be a hallmark here, as staff members consistently go the extra mile to ensure a pleasant stay.
Reception staff are particularly noted for their professionalism and efficiency, imparting useful local knowledge, assisting with special requests, and even offering thoughtful gestures like complimentary late checkouts or room upgrades. Guests commend the staff for their polite and courteous demeanor, emphasizing the ease and satisfaction they felt throughout their stay. From making the check-in process seamless to arranging room amenities for guest comfort, the team at Mantra Pandanas embodies hospitality at its finest, contributing significantly to the hotel’s reputation as a home away from home.
Wi-Fi
Mantra Pandanas offers a mix of experiences when it comes to internet access. Guests have noted that while there is provision for free WiFi, it is not consistently highlighted during check-in, leading to some misunderstandings. Additionally, some visitors have reported that despite advertising, WiFi might incur a charge upon connection. Despite these issues, the hotel provides alternatives such as a few terminals in the lobby, allowing guests to stay connected without needing personal devices. Overall, while there are some inconsistencies in communication about the WiFi service, the availability of free WiFi and additional resources in the foyer offer a solution for connectivity needs.
Pool
The pool at Mantra Pandanas receives high praise for its overall appeal and ambiance. Guests frequently comment on its cleanliness and the refreshing experience it offers, especially after a long day of sightseeing. The pool area is described as a pleasant and relaxing space, often admired for its cool views and accommodating staff. The location on the 6th floor adds a unique vantage point, enhancing the poolside experience.
However, several visitors have encountered frustrations due to periods of unavailability caused by renovations and maintenance. Many felt disappointed not being informed beforehand about these closures, which affected their stay. Additionally, while the pool is generally well-received, some guests noted it could be chilly, possibly limiting its use. Despite these occasional setbacks, the pool remains a highlight for many patrons, adding a pleasing element to their accommodations.
Parking
Parking at Mantra Pandanas receives mixed feedback from guests, with several positive points highlighted. Guests appreciate the easy access and good availability of secure, undercover parking, which is particularly convenient for city parking. The parking is generally described as easy to find, situated conveniently next to the lifts, and the locked-up or underground options are noted as reassuringly secure for guests' vehicles.
However, there are some caveats regarding parking at the hotel. Many guests express displeasure about the extra charge for parking, finding it unexpected or not clearly communicated prior to checkout. Despite the parking fee, some guests consider the cost worth it for the convenience and security. Nevertheless, there are complaints about limited spaces and height restrictions for vehicles over 2.1 meters, which might be a concern for some travelers. For the lucky few, free parking was included, especially as part of a package with breakfast, making the overall experience more satisfactory. While Mantra Pandanas offers easy and secure parking, the additional cost and potential space constraints should be considered when booking.
5 Star
Mantra Pandanas in Darwin consistently leaves a remarkable impression on its guests, earning praise for its exceptional service, outstanding facilities, and spotless cleanliness. Many visitors describe their stay as luxurious and memorable, recommending the hotel for both short and long-term visits. The hotel is often referred to as the most accommodating in Darwin, with guests appreciating the top-of-the-line amenities and fantastic value it offers. Even among seasoned travelers who have explored Darwin's hospitality scene for decades, Mantra Pandanas stands out as providing an amazing and remarkable experience. Despite occasional comments about room discrepancies, overall satisfaction remains exceedingly high, making it a highly recommended choice for anyone planning to visit Darwin.
Yes, Mantra Pandanas has pool(s) that belong to one or more of the following categories: Panoramic View Pool.
No, a spa isn't available at Mantra Pandanas.
No, Mantra Pandanas doesn't allow dogs.
Yes, parking facilities are available at Mantra Pandanas.