Family Friendly HotelSummary of reviews related to the 'Family' categoryMercure Resort Sanur is an excellent choice for families traveling with children. The hotel offers a range of activities for both young and old, making it ideal for families. The children's pool is a great way to keep kids entertained and the staff is friendly and accommodating. Even with a large group booking, the hotel proves to be great value for money, as the family rooms are of a great size. The hotel's accessibility to families is one of its main highlights with the Genius Café located nearby and right on the beach. Even with a sick child, the hotel staff exhibited kind and helpful behavior. The hotel is also always improving and has new projects happening, making it a great place to stay for families visiting Sanur. While some guests note that the hotel staff's English proficiency could be improved for a four-star hotel, the overall experience is positive and there are no major complaints.
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