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Summary of reviewsLight Hotel is widely praised for its advantageous and quiet location, not far from the waterfront and within walking distance of the city center, making it an ideal choice for both business trips and leisurely stays. Guests appreciate its proximity to natural attractions like Shevchenko Park and the Dnipro embankment, as well as its accessibility to cafes, shops and restaurants.
The breakfast at Light Hotel is frequently commended for its variety and quality. Guests describe it as delicious, nutritious and satisfying with a buffet offering a wide selection of dishes. Special touches such as complimentary sparkling wine and chocolates enhance the dining experience. The restaurant downstairs also garners high praise for its reasonable prices and tasty cuisine, making it a highlight of many guests' stays.
Rooms at Light Hotel are noted for their cleanliness, modern decor and comfortable ambiance. Guests appreciate the well-maintained, spacious and thoughtfully equipped rooms, complete with amenities like hygiene products and coffee machines. Despite some minor issues such as small room sizes and occasional noise, the overall comfort and effective temperature control contribute to a pleasant stay.
Cleanliness is a standout feature at Light Hotel with rooms described as very clean, tidy and well-maintained. Attention to detail, such as the provision of fresh towels, robes and slippers, further enhances the guest experience.
The hotel's staff is frequently highlighted for their exceptional service and professionalism. Guests note the friendliness, attentiveness and efficiency of the team, particularly the receptionists and restaurant staff. The seamless coordination in handling guest requests and the high standards of service contribute significantly to the overall positive experience.
However, there are areas for improvement. The WiFi service at Light Hotel has received mixed reviews with some guests experiencing poor signal strength and frequent disconnections. Additionally, the parking facilities, although secure and well-maintained, are not included in the room rate, which surprised some guests.
While the hotel is not ideally suited for business travelers due to the lack of proper workspaces and inconsistent internet connectivity, it remains a highly recommended choice for those seeking cleanliness, comfort and excellent service during their stay. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Standard RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.
Standard PlusThe spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. The double room features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Business Class Double RoomThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. Featuring a balcony, this double room also offers soundproof walls, a minibar and a flat-screen TV. The unit has 1 bed.
Business Class PlusThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. This double room has soundproof walls, a minibar, a flat-screen TV and a balcony. The unit has 2 beds.
Family RoomThe spacious family room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.
Business Class TwinOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a private entrance, soundproof walls and a minibar. The unit has 2 beds.
Junior SuiteThe spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. The double room features soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.
Double RoomThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. Boasting a balcony, this double room also features soundproof walls, a minibar and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
9.3
Excellent
Location
Light Hotel enjoys a generally convenient location, praised for being not far from the waterfront and within comfortable walking distance of the city center. Guests appreciate its proximity to beautiful parks such as Shevchenko Park and the Dnipro embankment. The hotel is situated on a quiet street with a view of the river, offering a peaceful atmosphere despite nearby construction.
The location is noted for its silence and security with amenities like cafes, shops and restaurants easily accessible. Some reviews highlight its distance from the city center, roughly a 20-minute walk, but it remains highly convenient for various purposes including business trips and visits to a nearby hospital.
The hotel's surroundings feature a mix of urban and natural elements, making it a balanced choice for those looking to explore Dnipro while enjoying a serene stay. Clean, comfortable and modern rooms complement its favorable location, ensuring a pleasant experience for visitors.
Breakfast
Light Hotel offers a breakfast experience that is frequently praised for its variety and taste. Guests consistently describe the breakfasts as delicious, varied and satisfying. The buffet breakfast features a wide selection of dishes, ensuring that there is something to cater to most preferences. The food is not only tasty but also nutritious and hearty with several reviewers highlighting the Swedish breakfast line as particularly enjoyable.
Many guests appreciated the inclusion of breakfast in the room price, noting it as both convenient and high-quality. Complimentary touches, such as a bottle of sparkling wine and nice chocolates, add a special feel to the dining experience. The restaurant on the first floor receives compliments for its reasonable prices and delicious cuisine.
While the breakfast generally receives rave reviews, some guests mention areas for improvement. A few found the selection limited and the opening time of 8 AM a bit late. There were also occasional comments about the breakfast becoming repetitive over longer stays and the quality of the lunch boxes provided for early departures being disappointing.
Overall, the breakfast at Light Hotel is described as wonderful with many guests considering it a highlight of their stay, thanks to its variety, quality and the delightful taste of the offerings.
Dinner
Light Hotel features a highly praised restaurant that offers a delightful dining experience. The cuisine is consistently described as delicious with many guests highlighting the talent and effort of the kitchen staff. The restaurant downstairs is noted for its convenience and reasonable prices, making it an attractive option for hotel guests. The menu offers excellent variety and includes standout dishes like burgers and carbonara. Pancakes at breakfast receive special mention, though some reviewers suggest that the accompanying jam and fruit could use more excitement. Overall, the restaurant at Light Hotel is celebrated for its delicious food, making it a key highlight of the guest experience.
Rooms
The 'Light Hotel' boasts clean, stylish and modern rooms that are praised for their spaciousness and high quality. Guests frequently highlight the cozy and inviting ambiance with amenities thoughtfully provided down to the smallest detail, including hygiene products, shoe care items and even coffee machines. The linens are described as snowy white and crisp, complementing the overall cleanliness of the rooms. Despite some reviews mentioning narrow or small room sizes, the comfort, modern decor and effective temperature control make for a pleasant stay.
Rooms feature beautiful furniture and soft armchairs with some offering panoramic windows and pleasant views. The rooms are equipped to meet all necessary needs, though a proper writing desk in the standard room could be added for extra convenience. The spacious and cozy interiors, combined with attentive staff service, provide a luxurious and comfortable experience. The convenient location adds appeal, making the hotel easily accessible. Despite minor issues like some noise, uncomfortable pillows and the need for thicker blinds, the positive reviews strongly recommend the 'Light Hotel' for a gratifying stay.
Beds
'Light Hotel' generally receives positive feedback regarding its beds. Guests frequently describe the beds as comfortable with many highlighting the quality of the mattresses and the cozy ambiance. The bedding, particularly noted for being snow-white and fragrant, adds to the overall comfort. Despite some guests finding the pillows either too firm or uncomfortable, many more appreciate the comfort and firmness of the mattresses. The rooms are also mentioned as being comfortable and clean, contributing to a pleasant stay. Although a few guests mention the beds are narrow, the predominant view is one of a comfortable and restful experience.
Cleanliness
Light Hotel consistently receives high praise for its impeccable cleanliness. Rooms are frequently described as very clean, tidy and well-maintained with spotless bed linen and crisp towels contributing to a fresh and inviting atmosphere. Guests appreciate the spacious and comfortable rooms with recent renovations adding a neat and cozy touch.
The hotel's attention to detail is evident, as everything in the room is thoughtfully arranged, including amenities like a coffee machine and minibar. Additionally, the availability of various hygiene products, including pleasant-smelling bathroom cosmetics, adds to the overall positive experience.
Although a minor issue was noted with dirty windows on the balcony, this doesn't overshadow the hotel's commitment to cleanliness, which is consistently highlighted across guest reviews. Great service and the provision of new towels, robes and slippers further enhance the guest experience, making Light Hotel a top choice for those valuing cleanliness and comfort during their stay.
Staff
The staff at Light Hotel consistently impresses guests with their exceptional service and professionalism. Many reviewers highlight the friendliness and helpfulness of the team, repeatedly describing them as attentive, polite and courteous. The receptionists and waiters in the restaurant particularly stand out for their cordial and professional demeanor.
Guests frequently note the smooth check-in process and commend the reception staff for their efficiency and fluency in Ukrainian. The staff's attentiveness and responsiveness ensure an enjoyable stay with numerous mentions of their willingness to accommodate guests' needs promptly and efficiently.
The cleaning personnel are also praised for their honesty and dedication, contributing to the overall positive experience. Reviewers appreciate the seamless coordination in handling preliminary requests and express satisfaction with the high standards of service provided throughout their stay.
While the parking attendant received a single critical comment, this is an isolated mention amid the overwhelmingly positive feedback about the staff's service. In summary, the professionalism and friendliness of Light Hotel's staff significantly enhance the guest experience, making it a highly recommended choice for visitors.
Wi-Fi
The internet service at Light Hotel has received mixed reviews. While some guests noted that the WiFi worked without any problems, others experienced a range of issues including poor signal strength, slow speeds and frequent disconnections. Several guests mentioned unstable WiFi and poor coverage with some reporting nonfunctioning WiFi and persistent internet issues during their stay. Despite the positive mention of functional WiFi by a segment of guests, the overall consensus points to inconsistent and unreliable internet performance.
Parking
The reviews for parking at Light Hotel highlight several positive aspects such as the availability of secured and private parking with security cameras ensuring safety for vehicles. Guests appreciate that there is always plenty of parking space and find it convenient that there is a separate parking area for cars. However, some travelers express disappointment that parking is not included in the room rate and must be paid for separately, typically at a fee of around 130 UAH per day. This additional cost surprised some guests and led to mixed feedback. Despite these concerns, the overall sentiment reflects satisfaction with the security and availability of parking facilities at the hotel.
Business
Light Hotel presents several challenges for business travelers. While staying for work, guests noted the absence of a proper work desk in the standard rooms and the business class rooms did not fare much better with some reviews mentioning a lack of workspace entirely. The standard rooms are missing writing desks, leaving only a folding table for work, which is not conducive to a productive environment. Furthermore, the hotel's internet connectivity has been described as poor, detracting from its suitability for business needs. Additionally, there was no kettle available in the rooms, only a coffee machine, which might be a minor inconvenience for some. Overall, Light Hotel may not fulfill the requirements of those on business trips due to these shortcomings.
No, Light Hotel doesn't have any pool.
No, a spa isn't available at Light Hotel.
No, Light Hotel doesn't allow dogs.
Yes, parking facilities are available at Light Hotel.