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Best Western Plus Soaho Douala Airport

Douala , Tunel Airport (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plus Soaho Douala Airport is a top choice for travelers needing to stay close to the airport. The hotel's location is convenient with a 10-minute walk to the airport and proximity to the Grand Mall. The rooms are comfortable and nicely decorated with soft beds and great facilities. The hotel is also known for its exceptional staff, who are friendly and always willing to go above and beyond to help guests. The cleanliness of the hotel and rooms is also highly praised with guests repeatedly expressing their satisfaction. While there were some minor complaints about internet and shower issues, overall, guests enjoyed their stay, especially those who received an upgrade to a loft with plenty of space and a peaceful atmosphere. The Best Western Plus Soaho Douala Airport delivers an enjoyable experience for travelers.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Junior Suite This suite has air conditioning, a minibar, TV with cable channels, as well as fruit for guests. The unit has 1 bed.

Superior King Suite The spacious air-conditioned suite features a TV with cable channels, a minibar, a seating area, a wardrobe as well as mountain views. The unit has 1 bed.

Standard King Room with Pool View The spacious air-conditioned double room offers a TV with cable channels, a minibar, a seating area and a wardrobe. The unit has 1 bed.

Standard King Room with City View The spacious air-conditioned double room offers a TV with cable channels, a minibar, a seating area and a wardrobe. The unit offers 1 bed.

Family Suite The spacious air-conditioned suite offers a TV with cable channels, a minibar, a seating area and a wardrobe. The unit offers 1 bed.

About Best Western Plus Soaho Douala Airport

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Guest Reviews

9.0

Excellent

Location

If you're flying in or out of Douala, the Best Western Plus Soaho Douala Airport is the perfect location for you. It's just a 10-minute walk away from the airport, making it extremely convenient. Additionally, the hotel is also located near the Grand Mall, perfect for shopping and entertainment. The hotel itself is a great business hotel with shuttle service to and from the airport. The location's proximity to the airport is highlighted in many guest reviews, making it a top choice for travelers needing to stay close to the airport.

Rooms

The Best Western Plus Soaho Douala Airport has comfortable rooms which are nicely decorated and have soft beds. The staff are friendly and the hotel is clean. Guests appreciate the great facilities and cute decor throughout the hotel. However, there were some negative comments about the lack of internet in some rooms and the water from the shower spilling onto the floor. Some guests were disappointed that they weren't notified in advance about the unavailability of the pool. Overall, guests enjoyed their stay, especially those who were lucky enough to receive an incredible upgrade to a loft with plenty of space and a peaceful atmosphere.

Cleanliness

When it comes to cleanliness, the Best Western Plus Soaho Douala Airport is sure to impress. Guests repeatedly expressed their satisfaction with how clean the hotel and rooms were, as well as the courteous and friendly staff who maintained them. Despite some minor complaints about stained sheets and mold in the shower area, the overall consensus is that this hotel takes cleanliness seriously. So if you're looking for a spotless place to rest your head, Best Western Plus Soaho Douala Airport has got you covered.

Staff

The Best Western Plus Soaho Douala Airport is known for its exceptional staff. The team is beyond friendly and always willing to go above and beyond to help guests, as evidenced by the driver who spent much time arranging a COVID test to allow a guest to leave the country promptly. Lionnelle, a receptionist, is notably attentive to guests' needs. The environment and rooms are kept clean, thanks to the wonderful staff. The modern amenities are appreciated. Some reviews suggest that the staff could benefit from additional customer service training, but overall, guests praise the friendly and polite team. However, some guests note that the reception staff could be more relaxed. Despite some minor issues, the personnel is consistently acknowledged as welcoming and extra helpful, from the bag handlers to the security service at the entrance of the hotel. The housekeeping staff is also recognized for their efforts, even if some guests make specific demands. The hotel's director is highlighted for professionalism. To summarize, Best Western Plus Soaho Douala Airport's accommodating personnel is a standout feature, delivering an enjoyable experience for travelers.

Yes, Best Western Plus Soaho Douala Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Plus Soaho Douala Airport.

No, Best Western Plus Soaho Douala Airport doesn't allow dogs.

No, parking facilities aren't available at Best Western Plus Soaho Douala Airport.

No, Best Western Plus Soaho Douala Airport doesn't have a gym.

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