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Hotel Résidence La Falaise

Douala , Boulevard De La Liberté, Bp 5300 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Résidence La Falaise is a great choice for travelers looking for a conveniently located hotel with exceptional hospitality and customer service. The hotel's location in the center ville is perfect for exploring Douala's city center and is appreciated by many guests, although some mention that the nearby road can be noisy. The breakfast is a highlight of the stay with a good combination of local and international cooking and well-stocked and varied options. The rooms are clean, cool and well-furnished with comfortable bedding and good room layout, although some guests felt that the decor was basic and that more effort should be made to improve the sanitary facilities. The hotel's cleanliness is exceptional with both the common areas and individual rooms described as "impeccable." The staff are consistently praised for their exceptional hospitality and customer service with guests feeling extremely well taken care of and even taken care of like family members. Overall, Hotel Résidence La Falaise is an excellent choice for travelers looking for a spotless and tidy hotel experience with exceptional hospitality and customer service.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Superior Twin Room This air-conditioned twin room boasts city and garden views. The unit is fitted with a flat screen TV with cable and satellite channels, wardrobe, desk, minibar, electric kettle and safe. The room has a sitting area with a sofa. The room is complete with a private bathroom with a bathtub. The property provides free toiletries and hairdryer.

Executive Suite This air-conditioned executive suite boasts city and mountain views. The unit is fitted with a flat screen TV with cable and satellite channels, wardrobe, desk, minibar, electric kettle and safe. The suite has a sitting area with a sofa. This executive suite has a dining area and a generous working space. It includes a well-equipped kitchen. The room is complete with a private bathroom with a bathtub. The property provides free toiletries and hairdryer. Extras that come with this room include two breakfasts.

Superior Queen Room This air-conditioned executive suite boasts city, garden and mountain views. The unit is fitted with a flat screen TV with cable and satellite channels, wardrobe, desk, minibar, electric kettle and safe. The suite has a sitting area with a sofa. This executive suite has a dining area and a generous working space. The room is complete with a private bathroom with a bathtub. The property provides free toiletries and hairdryer.

Superior King Room This air-conditioned king room boasts garden and mountain views. The unit is fitted with a flat screen TV with cable and satellite channels, wardrobe, desk, minibar, electric kettle and safe. The suite has a sitting area with a sofa. This executive suite has a dining area and a generous working space. The room is complete with a private bathroom with a bathtub. The property provides free toiletries, bathrobe and hairdryer.

About Hotel Résidence La Falaise

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Guest Reviews

8.2

Very Good

Location

Hotel Résidence La Falaise has a great location, according to guest reviews. Situated in the center ville, it's convenient to explore Douala's city center. The hotel's proximity to the airport is also appreciated by many guests. The location is perfect with easy access to main roads, although some guests do mention that the nearby road can be noisy. Overall, the hotel's location is considered a positive aspect of a stay at Hotel Résidence La Falaise.

Breakfast

Guests at Hotel Résidence La Falaise agree that breakfast is a highlight of the stay. Reviewers praise the good combination of local and international cooking with great local dishes and delicious beignets haricots. The hotel even arranged breakfast for one reviewer. While some guests found the breakfast limited or non-tasty, many others found it to be excellent or passable. The restaurant's reception is also highlighted in reviews. Some guests recommend increasing the buffet breakfast options and offering eggs on request. Overall, guests find the petit déjeuner well-stocked and varied.

Rooms

Hotel Résidence La Falaise provides wonderful rooms that are clean, cool and well-furnished. Guests enjoyed their comfortable room size and found the distribution to be good. The hotel is environmentally friendly and the rooms are clean and well-maintained with some guests stating that their room was impeccable. The setting is comfortable and clean with large and well-arranged rooms that are well-insulated for a peaceful night's sleep. While some guests found the bedding worn and towels not clean, most were pleased with the comfortable bedding and good room layout. However, some felt that the decor was basic and that more effort should be made to improve the sanitary facilities given the price of the room. Finally, some guests were unhappy with the location of their room due to nearby construction noise, which was not good for tourism.

Cleanliness

If you're searching for a hotel with a high standard of cleanliness, look no further than Hotel Résidence La Falaise. Guests rave about the cleanliness of both the hotel's common areas and the individual rooms with some even describing their accommodations as "impeccable." Visitors can rest assured that their room will be cleaned daily, ensuring a fresh and spotless environment throughout their stay. While a few negative comments do exist, they are far outweighed by the overwhelmingly positive remarks about the hotel's cleanliness, making Hotel Résidence La Falaise an excellent choice for travelers looking for a spotless and tidy hotel experience.

Staff

The staff at Hotel Résidence La Falaise are consistently praised for their exceptional hospitality and customer service. From the cool, polite and courteous approach of Ms. Emmanuelle to the welcoming, caring and friendly attitude of the entire crew, guests feel extremely well taken care of. The staff are described as nice, reactive, amazing, lovely and above all, friendly and helpful. Guests appreciate the safety, security and approachability of the staff. Some reviewers commend the exceptional guest relations specialist and the entire personnel for their efficiency, professionalism and positive attitude. The proximity of the staff with the clients is impressive and some even note that they are taken care of like family members. The hotel is located in a convenient area and both the bar and dining room staff are described as very welcoming and kind. Overall, the staff at Hotel Résidence La Falaise are a stand-out feature of the hotel and repeatedly receive praise from guests for their outstanding service.

No, Hotel Résidence La Falaise doesn't have any pool.

Yes, a spa is available at Hotel Résidence La Falaise.

No, Hotel Résidence La Falaise doesn't allow dogs.

Yes, parking facilities are available at Hotel Résidence La Falaise.

Yes, Hotel Résidence La Falaise has a gym.

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