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ibis Douala

Douala , Rue Pierre Loti (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, ibis Douala is a great choice for travelers visiting Douala for either business or leisure. The hotel's location in the business area of Bonanjo provides easy access to nearby companies and the airport, which is only a 6-minute drive away. Guests feel safe in the hotel's secure location and appreciate the cleanliness and value for money. The breakfast buffet is highly recommended with guests impressed with the options and quality of the morning meal. While the rooms have received mixed reviews, many guests appreciate the clean and well-maintained aspect of the hotel and the beautiful city views from some of the rooms. The staff is described as polite, friendly, welcoming and professional, committed to providing great customer service. The outdoor pool is a standout feature of the hotel that guests enjoy. While there are some negative comments regarding the wifi and a few minor issues, overall, ibis Douala is a great three-star option for a weekend getaway with a good quality/price ratio.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room The air-conditioned double room is fitted with a flat screen TV with satellite channels, a safe, wardrobe and desk. The unit enjoys city views and free WiFi access. The room is complete with a private bathroom with a bathtub and hairdryer.

Twin Room The air-conditioned double room is fitted with a flat screen TV with satellite channels, a safe, wardrobe and desk. The unit enjoys city views and free WiFi access. The room is complete with a private bathroom with a bathtub and hairdryer.

About ibis Douala

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Guest Reviews

7.9

Good

Location

If you're looking for a hotel with a good location in Douala, ibis Douala is a great choice. The hotel is situated in the business area of Bonanjo, providing easy access to nearby companies and the airport. Speaking of the airport, the hotel also offers a free shuttle service to/from the airport, which is only a 6-minute drive away. Guests also mentioned feeling safe in the hotel's secure location. Along with its convenient location, the hotel is praised for its cleanliness and value for money. Overall, the location of ibis Douala is highly recommended for travelers visiting Douala for either business or leisure.

Breakfast

Guests of ibis Douala agree: the breakfast is the best thing about this hotel. With a buffet that is described as perfect, great, varied and complete, visitors are impressed with the options and quality of the morning meal. Vegetarian options are available daily and the staff is responsive to guests' requests, going above and beyond to provide a decent breakfast, even for early morning departures. While some reviewers suggest adding more local flavor to the breakfast offerings, guests generally report good value for money and a clean, secure location. While there were occasional complaints about variety and price, overall, the breakfast at ibis Douala is highly recommended.

Rooms

The rooms at ibis Douala have received mixed reviews with some guests praising the cleanliness and comfort while others criticize their small size and outdated decor. Many guests noted the professionalism and helpfulness of the staff, as well as the comfortable beds and sufficient storage space. However, some guests had issues with the internet connectivity and air conditioning. Despite these mixed reviews, many guests appreciate the clean and well-maintained aspect of the hotel and the beautiful city views from some of the rooms. If you're looking for spacious accommodations, you may want to look elsewhere, but if you're okay with smaller rooms, ibis Douala may still be worth considering.

Cleanliness

If you're in search of a clean and secure accommodation option in Douala, then ibis Douala is the perfect choice for you. The hotel offers good value for money with a safe and clean location. The rooms and bathrooms are kept very clean and are efficient, making for a comfortable stay. The hotel staff are also very friendly and available to assist guests. While there are a few guests who had issues with cleanliness, overall the hotel is very clean and well-maintained with the exception of some minor issues such as the pool not being very clean and the occasional paint odor. However, the impeccable cleanliness extends to the breakfast served on-site. So if you're looking for a clean, neat and efficient place to rest your head, then ibis Douala is the place for you!

Staff

The staff at ibis Douala is generally described as polite, friendly, welcoming and professional. Some guests even went out of their way to thank the staff for their excellent service. The bilingual staff are said to be committed to providing great customer service and are always available to assist guests. Most of the comments about staff are positive with a few negative comments regarding their attentiveness to guests' needs. Overall, guests appreciated the cleanliness of the hotel and the staff's helpfulness with only a few exceptions where the quality of the service was perceived as below average for the cost.

Wi-Fi

Guests at ibis Douala have mixed reviews about the wifi. Some guests have had a good experience with the wifi being always on and strong, while some felt that the connection could be better. Unfortunately, there are negative reviews with regards to the wifi with some guests describing it as very bad, horrible and not serving the purpose of work. The lightning in the room was also cited as a problem for some guests. Despite these challenges, some guests had good experiences with the wifi connection and were able to use it smoothly on their phones. However, connecting with a PC was more difficult for some. It's worth noting that some guests also faced issues with power outlets not functioning properly. Overall, it seems that the wifi at ibis Douala may be hit or miss depending on the guest's specific needs and device.

Pool

The ibis Douala seems to have a great outdoor pool according to guest reviews! Visitors have mentioned that it is very clean and that they enjoyed using it as a form of recreation. Some even specifically mentioned the pleasant terrace area that surrounds the pool. Guests appreciate that the hotel offers 24-hour access to amenities including the pool and it seems like it's a popular spot based on the positive phrases used in reviews. Some visitors even mentioned liking the restaurant's proximity to the pool, appreciating the layout of the hotel as a whole. Overall, it seems like the pool at ibis Douala is a standout feature of the hotel that guests enjoy.

3 Star

The ibis Douala hotel has been described as a great option for a weekend getaway due to its pleasant atmosphere and reasonable rates. While some guests have noted that the facilities appear outdated and in need of renovations, overall they found the hotel to be acceptable and commensurate with the standard set by other ibis hotels. A few guests were surprised by an increase in the price upon arrival, though overall the rate was considered good value for money. Some negative comments included a noisy cafe, small lobby and bad internet, but these were balanced with the positive comments praising the quality/price ratio and general satisfaction with the stay.

Yes, ibis Douala has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at ibis Douala.

Yes, ibis Douala welcomes dogs.

Yes, parking facilities are available at ibis Douala.

No, ibis Douala doesn't have a gym.

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