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The Sefton

Douglas , Harris Promenade (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sefton is a hotel that offers a central location on the Isle of Man, making it an ideal base for exploring the town and the island. Guests can enjoy stunning sea views and easy access to shops, bars and restaurants. The hotel's breakfast is highly recommended with a great selection of food and helpful staff. The rooms are spacious and clean with essential amenities provided, although some guests noted that the decor looked dated. The staff at The Sefton are exceptional, providing friendly and helpful service throughout the hotel. The pool is a great addition to the hotel amenities, although some guests mentioned issues with damp and a fusty smell. Parking options are available, although some guests found the cost to be steep. The beds are comfortable with large sizes and some guests describing them as "HUGE." Overall, The Sefton is a clean and comfortable hotel with exceptional service and a convenient location.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Double Room This room offers a flat-screen TV, tea and coffee making facilities, safe, ironing facilities and free WiFi.

Twin Room This room offers a flat-screen TV, tea and coffee making facilities, safe, ironing facilities and free WiFi.

Double Room with Sea View This room has a double bed, larger bathroom and boasts sea views across Douglas Bay.

Family Room The family room comprises of a double bed and two single beds. A flat-screen TV, tea and coffee making facilities, safe, ironing facilities and free WiFi are provided.

Luxury Suite These suites combine supreme comfort with discreetly integrated technology, featuring high ceilings and period detailing. Each suite is individual in design, created by Geraldine Ugland.The marble tiled bathrooms features twin washbasins, and a roll-top bath or spa bath.

Double Atrium Room This room has a double bed and indoor balcony boasting beautiful views across the length of the tranquil water garden.

Twin Atrium Room This room has twin single beds and an indoor balcony boasting views across the Atrium Water Garden.

Junior Suite This suite has 2 indoor balconies boasting views of the tranquil water garden and a separate seating area.

About The Sefton

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Guest Reviews

8.0

Very Good

Location

The Sefton is a hotel that consistently receives positive feedback regarding its location on the Isle of Man. Guests frequently praise the hotel's central location, close to all amenities and with the convenience of a bus stop just outside. With its stunning sea views and position on the promenade, the hotel offers visitors easy access to the shops in Strand Street and The Villa Marina complex. The hotel's location is ideal for exploring the town and getting about the island with the added bonus of having the market, Manx museum and theatres just a short stroll away. Guests can also enjoy easy walking access to ferry and buses, making it simpler to venture further afield. Thanks to its central location, the hotel is a stone's throw from several bars and restaurants and the hotel's lovely restaurant with Bonzai and nice bar area offers guests dining options on-site. Finally, the hotel boasts a unique and beautiful garden atrium, making it an ideal location for a relaxing getaway.

Breakfast

If you're visiting Douglas and staying at The Sefton, be sure to make time for breakfast at the hotel! Guest reviews have praised the hotel's breakfast with many describing it as lovely, great, amazing, excellent and fantastic. The staff are helpful and the selection of food is plentiful - there's everything you could want and loads of choice. Some guests have even called it outstanding with a great variety to choose from and all food served hot. The food at the restaurant is also great with flavors that are exceptional. While a few guests have felt that the hotel was pricey without breakfast included, the breakfast itself is typically described as delicious and locally sourced. The location is excellent and the breakfast room has a lovely view of Douglas Bay. Overall, the breakfasts at The Sefton seem to be a first-class experience with plenty of options to satisfy any taste.

Rooms

The Sefton hotel boasts of large, clean and spacious rooms that offer stunning sea views to its guests. Many guests found the rooms comfortable with big bedrooms and bathrooms. The rooms have essential amenities such as a fridge and are well-equipped. The Atrium rooms were particularly well-received with many describing them as tranquil and relaxing and others happy with the lovely balcony view. However, some guests noted the decor looked dated and in need of modernization. Negative reviews highlighted issues with maintenance, such as broken furniture, stains and leaks. Despite these, many guests complimented the hotel for being beautiful and clean with staff providing exceptional service.

Beds

If a good night's sleep is high on your priority list when choosing a hotel, then you might want to consider The Sefton. Guests have described the beds in this hotel as comfortable with some even going as far as saying they were "very comfortable." You'll be able to stretch out in the large bed in your room and many guests complimented the size of the beds with some even saying they were "HUGE." Some guests noted that the mattresses were a little firm for their liking, but overall, the beds were comfortable. It's worth noting that a few guests did mention finding the pillows uncomfortable, but this was less common than positive comments about the beds. If you're looking for a "cosy" and "warm" place to rest your head, The Sefton seems to fit the bill.

Cleanliness

The Sefton hotel boasts exceptional cleanliness as praised by many guests. The rooms are consistently clean and spacious with essential amenities provided. Although some rooms may appear a bit outdated or shabby, they are still spotlessly clean. The hotel staff is outstanding both in terms of service and keeping the hotel well-maintained. However, a few guests mentioned issues with mould, rust and plumbing problems in the bathroom. Bed sheets were also not changed during some guests' stays. One highlight worth mentioning is the swimming pool which some guests found to be very clean, unfortunately, others complained about the smell in the changing rooms. Overall, The Sefton is a clean and comfortable hotel.

Staff

Guests of The Sefton hotel can expect exceptional service from the staff. Whether it's at the reception, restaurant, bar or housekeeping, the staff are polite, welcoming and always eager to help. Many guests have commented on the friendly and helpful nature of the staff, describing them as fantastic, amazing and utterly amazing. From the moment you arrive until the time you leave, the staff will go above and beyond to ensure you have a comfortable and enjoyable stay. The breakfast staff were exceptional and the housekeeping lady in the corridors was very friendly. Although a few guests found the reception staff to be less observant or welcoming, the majority enjoyed their experience with the team. From Steven and Margaret on reception to James and the bar staff, all staff members were polite and helpful. The helpful and kind attitude of the staff, coupled with the clean and comfortable rooms and convenient location, make The Sefton an excellent choice for your stay in the area.

Pool

The Sefton hotel offers a beautiful building and pool area for guests to enjoy. While some negative reviews mentioned visible damp and a fusty smell, others found the pool to be fantastic for an early morning swim. Although some guests complained about the changing rooms being freezing or toxic, others had the pool to themselves for a couple of hours and found it to be a pleasant experience. It's important to note that the pool requires booking in advance and may be smaller than it appears in photos, but overall, the pool is underrated and a great addition to the hotel amenities.

Parking

The Sefton offers parking options to its guests, but it is not without issues. Some guests found the additional cost of parking to be a bit steep, while others reported the car park being too small or limited. However, there were positive comments about the secure and convenient private parking on-site, as well as the nearby parking garage with plenty of spaces. Some guests were also happy about the availability of free motorcycle parking and the two free spaces for disabled badge holders. Overall, while parking at The Sefton may have some challenges, it is a bonus for guests who prefer to drive rather than rely on public transportation.

Yes, The Sefton has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at The Sefton.

No, The Sefton doesn't allow dogs.

Yes, parking facilities are available at The Sefton.

Yes, The Sefton has a gym.

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