InterContinental Dubai Festival City, an IHG Hotel

Dubai , , Dubai (Show on Map)


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Info InterContinental Dubai Festival City, an IHG Hotel is an ultra-luxurious hotel, located in one of Dubai's most cosmopolitan destinations, and offers easy access to Dubai Festival City Mall. It includes bright and comfortable rooms and suites decorated in soft tones boasting a spectacular panoramic view of the city. Savour top dishes from the Michelin star chef, relax in the award-winning spa and swim in one of the most popular infinity glass pools.
Summary of reviewsInterContinental Dubai Festival City, an IHG Hotel, is a luxurious and exceptional 5-star hotel that offers a perfect location for peaceful stays and enjoyment of shopping, restaurants and the beautiful fountain area. The hotel's location and facilities garner positive reviews from guests with some rooms even offering views of the Burj Khalifa. The breakfast buffet was extensive with multiple options available and the hotel's restaurants received high praise from guests. The staff at InterContinental Dubai Festival City have received overwhelmingly positive reviews from guests with many praising their kindness, flexibility, efficiency and helpfulness. The hotel is a top pick for families looking for a comfortable and enjoyable stay with spacious and comfortable rooms and amenities that cater to all ages. The beds are described as super comfortable and the hotel is seen as a stunning, clean and convenient place to stay. Although there are small negatives, the hotel's overall rating and service are exceptional, making it one of the best hotels in Dubai.
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Hotel with Infinity Pool
Experience the utmost luxury in the hotel's glass-bottom infinity pool which offers spectacular panoramic views and gives the illusion of floating into infinity.

Business Hotel
InterContinental Dubai Festival City boasts a convenient location merely a 10 minute drive from Dubai airport and in close proximity to many places of interest, making it an ideal destination for business travellers. The hotel also offers Executive rooms and suites with all the amenities for a comfortable stay, as well as 19 spacious and lavish venues for business meetings, corporate events and conferences.

Skyscraper Hotel
InterContinental Dubai Festival City is located in one of the most beautiful areas of Dubai and boasts 34 floors. Being 142m. (467 ft.) tall, this hotel gives the opportunity to its guests to enjoy the gorgeous view not only from their luxury rooms but also from its rooftop. For the more extreme guests, the hotel provides an infinity glass pool outside of the borders of the rooftop, serving panoramic views.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Heated Pool    Children's Pool    Panoramic View Pool    Outdoor Pool  


Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types
King Room with Burj Khalifa View Located on levels 5 to 9, guests will enjoy sweeping views of the historic Dubai creek with dhow builders and abras. Watch the sun set over the city skyline and Burj Khalifa. Elegantly furnished with plush king bed and opulent marble bathroom rain shower separate bath.

Classic Room Contemporary decor of pale creams and dark timbers create a warm and calm ambiance in this spacious light filled 42 sqm king bed room. Opulent bathroom with rain shower standalone bath and dark marble add comfort and luxury.

One-Bedroom Signature Suite - Club Access, breakfast, afternoon tea and evening cocktails Very spacious suite with panoramic views of the historical Dubai's creek with sunsets over the city skyline and Burj Khalifa. Club privileges include an à la carte breakfast, afternoon tea and evening canapés and drinks.

Premium King Room - Club Access, breakfast, afternoon tea and evening cocktails This spacious room offers views of the stunning Dubai creek, city skyline and Burj Khalifa. Club privileges include an à la carte breakfast, afternoon tea and evening canapés and drinks.

Two-Bedroom Signature Suite - Club Access, breakfast, afternoon tea and evening cocktails Very spacious suite with views of the stunning Dubai creek, city skyline and Burj Khalifa. Club privileges include an à la carte breakfast, afternoon tea and evening canapés and drinks.

1 Bedroom Royal Suite Burj Khalifa View - Club Access, breakfast, afternoon tea and evening cocktails This spacious suite comes with a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as river views. The unit has 1 bed.

Two Bedroom Diplomatic Suite - Club Access, breakfast, afternoon tea and evening cocktails Extra spacious suite with an elegantly furnished en suite bedroom. Features a spacious living area and a dining room with views of Dubai and water views down to Deira. Club privileges include an à la carte breakfast afternoon tea and evening canapés and drinks.

Two-Bedroom Classic Suite This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit has 3 beds.

Classic King Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

One-Bedroom Classic Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Classic King Room with Waterfront View Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as river views. The unit has 1 bed.

Classic Twin Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

One-Bedroom Classic Suite - Club Access, breakfast, afternoon tea and evening cocktails This suite features air conditioning, bathrobe and cable TV. This 97 square meters Club Signature One Bedroom suite. Contemporary life meets traditional origins with bustling Dubai and glistening water views down to Deira. Elegant decoration and plush king bed. Opulent marble bathroom rain shower and stand alone bath. Club privileges include a la carte breakfast afternoon tea and evening cocktails.

Classic Twin Room with Waterfront View Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as river views. The unit offers 2 beds.

Two-Bedroom Presidential Suite - Club Access, breakfast, afternoon tea and evening cocktails The spacious suite has 2 bedrooms and 2 bathrooms with a bath and free toiletries. The suite features air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as river views. The unit has 2 beds.

About InterContinental Dubai Festival City, an IHG Hotel
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Guest Reviews
8.7
Very Good
Location
The InterContinental Dubai Festival City, an IHG Hotel, boasts an excellent location that guests love. It's ideal for those who want to stay away from the hustle and bustle of the city but still have access to quality facilities and shopping. The hotel is conveniently located between the city and the airport, making it easily accessible from anywhere. It's also next to a shopping mall with a variety of restaurants and shops. Guests appreciate the hotel's location, facilities and the surrounding scenery. Some rooms even offer views of the Burj Khalifa. Plus, the hotel has a private entrance to the mall's promenade. The location is deemed convenient and perfect with quick staff response and no waiting for elevators due to the high number of lifts. The hotel is also praised for its cleanliness and good breakfast. The connected mall and proximity to tourist attractions add to the hotel's appeal. Overall, the hotel's location and facilities garner positive reviews from guests.

Breakfast
Guests who stayed at the InterContinental Dubai Festival City, an IHG Hotel, had mixed reviews regarding the breakfast, but the majority seemed to enjoy it. Many guests noted that the breakfast buffet was extensive with multiple options available. Some guests were pleased with the vegan options, including vegan chia seed pudding and oat and almond milk. While there were some complaints about coffee being served late or wrong, most guests agreed that the coffee served was an essential element of breakfast. The quality of the breakfast was described as excellent, delicious, impressive and fantastic with some great varieties for different tastes and likings. One reviewer noted the lack of Arab breakfast options, but this was a minor complaint amongst the overall positive feedback. Finally, one reviewer was not happy with the food quality at Anise, but all in all, the breakfast experience at InterContinental Dubai Festival City seemed to be pleasant.

Dinner
Guests at InterContinental Dubai Festival City, an IHG Hotel, have raved about the hotel's dining experiences. Despite having only one lunch option, the hotel's restaurants received high praise from guests. Pierre's and Anisé were particularly singled out as being exceptional. The cuisine at Pierre's was especially outstanding with attentive and accommodating staff. The buffet dinner was noted for its variety, particularly the delicious Arabic-style dishes and the dessert table was a standout. The Lebanese restaurant was also highly recommended. The only downside mentioned was smoking in Pierre's restaurant, but this didn't detract from the excellent dining experience.

Rooms
The InterContinental Dubai Festival City, an IHG Hotel, offers a range of rooms that have received mixed reviews. Some guests found their rooms to be small, while others praised the spaciousness and beautiful views. The bedrooms were generally comfortable with comfortable beds and good room service. Despite some guests reporting that the decor and carpets in the hallway needed renovating, the rooms were overall very clean. Some guests complained about noise from workers renovating rooms or cleaning the corridors, while others mentioned broken or outdated features such as televisions and tub buttons. The hotel's location, restaurants and services were highly rated by guests, but some felt the rooms lacked hospitality touches such as fruit or dates. Overall, the experience was positive with many guests enjoying their stay and finding the rooms and rates to be amazing.

Beds
If you're looking for a hotel with comfortable beds, InterContinental Dubai Festival City is the perfect choice. Nearly all guest reviews raved about the comfort of their beds with many even calling them the most comfortable they've ever slept on. Additionally, the rooms were described as super clean and the breakfast was quite good. While a few reviews mentioned some issues with the mattresses being a bit worn or the pillows needing improvement, these comments were far outweighed by the overwhelmingly positive feedback about the beds. So if you want to ensure a good night's sleep during your travels, book a stay at InterContinental Dubai Festival City.

Cleanliness
The InterContinental Dubai Festival City, an IHG Hotel, has received mixed reviews about its cleanliness. While some guests have pointed out issues with dirty carpets, outdated furniture and poor lighting, many have praised the hotel's overall cleanliness with comments such as "very clean," "clean facility," and "clean and cool." Housekeeping is also frequently mentioned as an efficient and polite staff. The hotel's location and comfortable rooms have also been highlighted positively. While some guests have had initial problems with room cleanliness, the staff were prompt to solve the issue. Overall, the InterContinental Dubai Festival City is seen as a stunning, clean and convenient place to stay, though there are still improvements that can be made to ensure consistent cleanliness throughout the hotel.

Staff
The staff at InterContinental Dubai Festival City, an IHG Hotel, have received overwhelmingly positive reviews from guests. Guests have raved about the kindness and flexibility of the staff, as well as their efficiency and helpfulness. Reviews also highlighted the friendliness of the staff, from receptionists to concierges and particularly praised individual staff members such as Claudia, Ali, Mahmoud, Muqadar, Manish and Georgina for their exceptional service. While a few negative reviews criticized the Arabic-speaking staff at the Vista for their noise levels and lack of professionalism, overall guests were impressed with the helpfulness and professionalism of the hotel's staff.

Pool
The InterContinental Dubai Festival City, an IHG Hotel, boasts an outdoor pool that has received mixed reviews from guests. Some guests have mentioned that the pool area could have been bigger and that it tends to get full often. However, others have described it as a lovely pool with a very nice view and appreciated the direct entry to the Dubai Festival City mall. One guest even mentioned that there were very few people at the pool, providing a relaxing atmosphere. The large jacuzzi was also a highlight for some. Guests who used the gym and pool described them as incredible. Others simply described the pool, which was referred to as "la piscine," the "outdoor_pool," or "swimming pool," and noted that it was super clean and relaxing. Overall, the pool area at this hotel received mixed but generally positive reviews.

Family
The InterContinental Dubai Festival City is a top pick for families looking for a comfortable and enjoyable stay. Guests rave about the hotel's amenities, which cater to all ages. Many families appreciated the spacious and comfortable rooms with some even having a special door between adult and children's quarters. Even those with infants found the hotel accommodating with convenient room arrangements and attentive service. Reviewers rave about returning with their families and recommending the hotel to others. Overall, the InterContinental Dubai Festival City is a great choice for families looking for a wonderful vacation in Dubai.

5 Star
InterContinental Dubai Festival City, an IHG Hotel, is truly exceptional according to guest reviews. Located in a perfect spot, it boasts excellent facilities that are sure to make your stay memorable. From beautiful surroundings to top-notch amenities, this hotel has it all. Multiple guests have mentioned the hotel's superb qualities, which make it stand out from other 5-star hotels. Even those who have stayed at other top hotels claim that this hotel exceeds their expectations. Guests rave about the exceptional stay they have had and how everything was excellent. Some even say that they would consider it one of the best hotels in Dubai. Although there are small negatives, the hotel's overall rating and service are exceptional. From guests' comments, the hotel is perfect with one even stating that it is an amazing hotel with "لاشي" (meaning nothing) to complain about. So, if you are looking for an outstanding hotel, InterContinental Dubai Festival City should be at the top of your list.

Luxury
The InterContinental Dubai Festival City, an IHG Hotel, is a luxurious and elegant hotel that offers a perfect location for peaceful stays and enjoyment of shopping, restaurants and the beautiful fountain area. It is highly recommended as one of the best hotels in Dubai. The beauty of the place was complemented by excellent customer service from the booking to the end of the stay. Guests enjoyed feeling like royalty and everything was simply amazing. Although some guests expected more high-end facilities throughout the hotel, overall, the stay was a wonderful and memorable experience.


Yes, InterContinental Dubai Festival City, an IHG Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at InterContinental Dubai Festival City, an IHG Hotel.

No, InterContinental Dubai Festival City, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at InterContinental Dubai Festival City, an IHG Hotel.

Yes, InterContinental Dubai Festival City, an IHG Hotel has a gym.
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