Novotel Suites Mall Avenue Dubai
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Featuring a rooftop outdoor pool, this luxury designer hotel is situated next to Mall of the Emirates.
Summary of reviewsNovotel Suites Mall Avenue Dubai receives high accolades from guests for various aspects, making it a popular choice for both leisure and business travelers.
Strategically located near the Mall of the Emirates and several metro stations, the hotel is commended for its prime location that provides easy access to major attractions and amenities in Dubai. The proximity to shops, supermarkets and restaurants adds to its appeal, making everyday needs and entertainment easily accessible. Although there have been occasional concerns about flooding and traffic, guests overwhelmingly find the location convenient for navigating the city.
The breakfast service generally receives positive reviews with guests appreciating the variety and quality of the offerings, including fresh egg dishes and Indian cuisines. Noteworthy staff members like Novie and chef Mr. AlaUddin contribute significantly to the pleasant breakfast experience. However, there is room for improvement with some guests suggesting more variety and healthier options to enhance the experience further.
Dining experiences at the hotel are a mix with breakfast often praised for its quality and variety, while dinner is seen as having opportunities for improvement in terms of selection and pricing. The presence of a licensed bar and room service is appreciated, though the restaurant quality occasionally falls short of guests' expectations.
The rooms at Novotel Suites Mall Avenue Dubai are lauded for their spaciousness and family-friendly setups, making them suitable for larger groups. Cleanliness is a strong point with guests frequently praising the housekeeping efforts. While some rooms might feel outdated or present maintenance issues, most guests find the accommodations comfortable and practical. The lack of central overhead lighting and occasional odors are noted as minor drawbacks.
Cleanliness is a standout feature with many guests celebrating the hotel's commitment to maintaining a spotless environment, from the rooms to common areas. While periodic maintenance issues do arise, the overall high standard of cleanliness is a major positive.
Staff at the hotel consistently receive glowing reviews for their exceptional service. Individuals like Mr. Khaled, Zeeshan and others are highlighted for their professionalism, friendliness and prompt assistance, making guests feel warmly welcomed and well taken care of throughout their stay.
Free wifi at the hotel garners mixed feedback with strong signals reported near the reception area but inconsistencies elsewhere. Some guests experience stable connections, while others find the service lacking in certain locations.
The gym and rooftop pool, though not without their critiques, offer added convenience and relaxation for guests. The 24-hour gym is beneficial, though its small size and outdated equipment are points for improvement. The rooftop pool provides a tranquil environment, complemented by beautiful views and attentive service, despite being small and occasionally crowded.
Parking facilities receive positive remarks for their convenience and free access, though finding a spot during peak times can be challenging. Family amenities are another highlight with spacious family suites and thoughtful touches catering well to visitors with children.
Overall, Novotel Suites Mall Avenue Dubai is celebrated for its strategic location, commendable cleanliness, spacious rooms and exceptional service, making it a recommended option for travelers seeking comfort and convenience in Dubai. Adjustments in dining variety, wifi consistency and room updates could further enhance the guest experience.
Categories
Strategically located near the Mall of the Emirates and several metro stations, the hotel is commended for its prime location that provides easy access to major attractions and amenities in Dubai. The proximity to shops, supermarkets and restaurants adds to its appeal, making everyday needs and entertainment easily accessible. Although there have been occasional concerns about flooding and traffic, guests overwhelmingly find the location convenient for navigating the city.
The breakfast service generally receives positive reviews with guests appreciating the variety and quality of the offerings, including fresh egg dishes and Indian cuisines. Noteworthy staff members like Novie and chef Mr. AlaUddin contribute significantly to the pleasant breakfast experience. However, there is room for improvement with some guests suggesting more variety and healthier options to enhance the experience further.
Dining experiences at the hotel are a mix with breakfast often praised for its quality and variety, while dinner is seen as having opportunities for improvement in terms of selection and pricing. The presence of a licensed bar and room service is appreciated, though the restaurant quality occasionally falls short of guests' expectations.
The rooms at Novotel Suites Mall Avenue Dubai are lauded for their spaciousness and family-friendly setups, making them suitable for larger groups. Cleanliness is a strong point with guests frequently praising the housekeeping efforts. While some rooms might feel outdated or present maintenance issues, most guests find the accommodations comfortable and practical. The lack of central overhead lighting and occasional odors are noted as minor drawbacks.
Cleanliness is a standout feature with many guests celebrating the hotel's commitment to maintaining a spotless environment, from the rooms to common areas. While periodic maintenance issues do arise, the overall high standard of cleanliness is a major positive.
Staff at the hotel consistently receive glowing reviews for their exceptional service. Individuals like Mr. Khaled, Zeeshan and others are highlighted for their professionalism, friendliness and prompt assistance, making guests feel warmly welcomed and well taken care of throughout their stay.
Free wifi at the hotel garners mixed feedback with strong signals reported near the reception area but inconsistencies elsewhere. Some guests experience stable connections, while others find the service lacking in certain locations.
The gym and rooftop pool, though not without their critiques, offer added convenience and relaxation for guests. The 24-hour gym is beneficial, though its small size and outdated equipment are points for improvement. The rooftop pool provides a tranquil environment, complemented by beautiful views and attentive service, despite being small and occasionally crowded.
Parking facilities receive positive remarks for their convenience and free access, though finding a spot during peak times can be challenging. Family amenities are another highlight with spacious family suites and thoughtful touches catering well to visitors with children.
Overall, Novotel Suites Mall Avenue Dubai is celebrated for its strategic location, commendable cleanliness, spacious rooms and exceptional service, making it a recommended option for travelers seeking comfort and convenience in Dubai. Adjustments in dining variety, wifi consistency and room updates could further enhance the guest experience.
Hotel near Golf Courses
Within a short drive of the famous Emirates Golf Club.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The 'Novotel Suites Mall Avenue Dubai' boasts a prime location that has garnered consistent praise from its guests. Strategically situated just a short walk from the Mall of the Emirates and multiple metro stations, this hotel offers convenient access to key destinations and amenities in Dubai. Guests appreciate the hotel's proximity to major roads, making it favorable for tourists and easy to navigate around the city.
The central location is complemented by the presence of numerous shops, supermarkets and restaurants within walking distance, ensuring that everything one might need is easily accessible. The bustling vicinity offers a lively yet peaceful ambiance, making it suitable for both business and leisure travelers.
Despite occasional remarks about flooding and traffic around the hotel, the convenience of being close to significant attractions like Dubai Marina, Dubai Mall and Kite Beach outweigh these concerns for many visitors. The ease of access to public transport such as metro and bus stations, along with availability of taxis, further enhances the hotel's appeal.
Overall, the location of 'Novotel Suites Mall Avenue Dubai' is frequently highlighted as one of its strongest features, making it an excellent choice for travelers seeking a well-connected and vibrant base in Dubai.
The breakfast experience at Novotel Suites Mall Avenue Dubai has received mixed feedback from guests. On the positive side, many guests praised the breakfast for being excellent, very good and even amazing with a great variety of options including fresh egg dishes, various Indian cuisines and delicious pastries. The breakfast buffet was often described as hearty, fresh and offering a diverse range of food to cater to different tastes and preferences. The quality of the breakfast and the helpfulness of staff, particularly individuals like Novie and chef Mr. AlaUddin, were frequently highlighted as standout aspects.
However, some guests pointed out areas that could use improvement. Several reviews noted that the breakfast menu tends to be repetitive and could benefit from more variety and healthier options. Some found the choice of meats and sausages limited and a few commented on the breakfast being rather basic or average. Additionally, the breakfast area can become quite crowded, especially during peak times, leading to longer waits and less attentive service.
Overall, while the breakfast at Novotel Suites Mall Avenue Dubai is generally well-received for its variety and quality, there is room for enhancing the diversity of the offerings to avoid monotony for long-staying guests and improve the overall breakfast experience.
At Novotel Suites Mall Avenue Dubai, the dining experience receives a mix of feedback from guests with notable highlights and areas for improvement. Breakfast is generally well-received, described as very delicious and featuring good service. The breakfast area, combined with Ibis to provide more choices and seating, is appreciated with the buffet being particularly praised for its excellent variety.
Evening drinks at the bar make a pleasant addition to the stay with the hotel’s offering of a licensed bar setting it apart from many others in its price range. Dinner options, however, seem to be a mixed bag. While some guests enjoy the diverse and delicious food, others find the dinner selections limited, disorganized and overpriced. Room service garners positive remarks for its exceptional quality.
The setup at the hotel includes features that some guests find especially pleasing, such as the evening dinner cruises and complimentary dinners offered by the courteous staff, though the former sometimes falls short of expectations. Restaurant prices within the hotel are noted to be high and the food quality does not always match the cost, leaving some patrons unimpressed. The restaurant's menu is seen as adequate, offering appropriate options with special mentions of nice pizza and a good buffet lunch.
Despite the mixed reviews on dinner, the hotel's proximity to other dining options and the availability of different cuisines provide guests with alternative choices. Overall, the dining aspect of the Novotel Suites Mall Avenue Dubai delivers a blend of satisfactory moments but has room for enhancement, particularly in terms of variety and pricing at dinner services.
Novotel Suites Mall Avenue Dubai offers rooms that are spacious and well-suited for families with many guests highlighting the ample space and comfort. The rooms are frequently described as clean and generally well-maintained with suites providing separate bathrooms and multiple showers, which is convenient for family stays. The hotel's proximity to the Mall of the Emirates and the metro is an added benefit for guests looking to explore Dubai.
While the size and layout of the rooms are often praised, some reviews mention issues with outdated furniture and a lack of central overhead lighting, giving a slightly worn appearance. There are frequent mentions of unpleasant smells, including dampness and mold in some areas and older carpets that require cleaning.
Many guests have noted the presence of practical amenities in the rooms, such as comfortable beds, bathtubs and showers. However, there are also reports of smaller, cramped rooms and small bathrooms, which might be a drawback for some.
Service quality appears to be inconsistent with some guests experiencing excellent housekeeping and prompt service, while others faced delays and issues with room readiness and cleanliness. Despite these issues, many visitors appreciate the family-friendly atmosphere and the quiet, comfortable environment the hotel provides.
Overall, Novotel Suites Mall Avenue Dubai is recognized for its large, clean rooms and convenient location, though improvements in maintenance and service responsiveness could enhance the overall guest experience.
The guest reviews of Novotel Suites Mall Avenue Dubai shed light on the accommodations, particularly the beds with a mix of positive and negative feedback. The rooms are noted to be very spacious and clean and many guests found the beds to be comfortable and neat. Queen-sized beds and king beds received favorable mentions for their comfort, contributing to a restful sleep for many. Additionally, the master bed and bedding in some rooms were singled out for being soft and cozy, ensuring a good night's rest.
However, there were frequent criticisms about the sofa beds, which many guests described as broken or uncomfortable, especially for adults, although they seemed suitable for children. The size of some beds also drew negative remarks with some guests finding them too small or narrow for their needs. Pillows were another area of concern, often described as uncomfortable, too small or requiring replacement.
Overall, while the main beds in rooms seem to generally meet expectations for comfort, the supplementary bedding such as sofa beds and pillows could use improvement to enhance the overall guest experience.
The reviews for the Novotel Suites Mall Avenue Dubai emphasize the hotel's strong commitment to cleanliness. Guests frequently note that the rooms, establishment and pools are exceptionally clean with many highlighting the top-notch quality of housekeeping services. Visitors appreciate the daily room cleaning, the spotless condition of the bed linens and even the pristine state of facilities and common areas. Several comments also mention the hotel being neat, tidy and well-maintained overall. Despite a few remarks about maintenance issues, outdated furniture and occasional lapses in cleaning thoroughness, the hotel's overall cleanliness is described as excellent, especially in terms of room and bathroom upkeep. The hotel's close proximity to the mall is a noteworthy advantage, coupled with its cleanliness, making it a suitable choice for families and travelers seeking comfort and hygiene.
At Novotel Suites Mall Avenue Dubai, the staff have received overwhelmingly positive reviews. Guests have consistently praised the personnel for being kind, amazing, great and helpful. The reception team, including notable individuals like Mr. Khaled, Zeeshan, Pari, Dinesh, Rakesh, Nasser and Hatem, have been highlighted for their warm welcomes, professionalism and exceptional hospitality skills. The front desk staff, in general, are courteous, polite and proficient in handling reservations and providing information.
Housekeeping and room service staff, such as Dhirendra, Mamun and Rana, are recognized for their attentiveness and prompt responses. The service desk and nighttime reception also received commendations for their helpfulness with guests appreciating the team's effort in upgrading bookings and accommodating special requests proactively.
Despite a few isolated criticisms about the reception staff's tardiness and the shuttle service, the hotel's personnel are mostly described as friendly, supportive and consistently displaying a positive attitude. Professionalism and responsiveness are recurring themes with many guests noting the excellent customer service throughout their stay.
The hotel's convenient location near a mall and the cooperation from the staff in housekeeping, room service and front desk have contributed to a comfortable and pleasant stay for many visitors. Overall, the staff's friendliness, efficiency and dedication to providing top-notch service stand out as key highlights in guest reviews.
The Novotel Suites Mall Avenue Dubai has garnered varying opinions regarding its wifi service. While many guests appreciated the good and excellent wifi connection, some highlighted its strengths, particularly near the reception desk where the signal is reported to be strong. Reception staff were also commended for their helpfulness in ensuring guests had proper wifi access in their rooms. However, several reviews mentioned significant drawbacks, including weak signals, unstable connections and instances of the wifi connection dropping every few minutes. Some guests described the internet service as poor and unsecure. The experience with the wifi seems to fluctuate with a notable division between satisfactory performance at certain locations within the hotel and disappointing, inconsistent service elsewhere.
Novotel Suites Mall Avenue Dubai offers guests a gym that receives mixed reviews. Many guests appreciate its availability around the clock and describe it as good, nice or even amazing. However, multiple reviews point out that the gym is quite small, making it challenging to use, especially during busier times or events like COVID. Some visitors have noted that the fitness center is not as clean or well-maintained as one might hope with outdated and defective equipment being common criticisms. Despite these drawbacks, the gym remains a convenient amenity for those looking to maintain their fitness routine during their stay.
The rooftop pool at Novotel Suites Mall Avenue Dubai offers a serene and inviting escape for hotel guests. While some have noted that the pool is on the smaller side and can get crowded, many agree that it's a delightful and relaxing spot. The pool area boasts a clean and cozy environment with plenty of sunbeds, making it an excellent place to unwind. Though not heated, it provides a refreshing dip and its cleanliness is generally well-regarded. Guests have described the atmosphere by the pool as calm and relaxed with friendly and attentive staff on hand to ensure a pleasant experience. The rooftop location provides beautiful views and adds to the overall charm of the pool, making it a popular choice among visitors. Despite some occasional maintenance closures and variability in cleanliness, the rooftop pool remains a nice feature of the hotel, contributing to a memorable stay.
Novotel Suites Mall Avenue Dubai offers excellent parking facilities, receiving commendations for its smooth and easy access. The hotel provides free parking, which guests appreciate with ample options available close to the building. Many reviews highlight the convenience of easy access to the underground and basement parking spaces, which are spacious and plentiful.
However, some guests have noted that parking spaces can be narrow, making it slightly challenging for families with multiple children. There are also instances where finding open parking spaces can be difficult, particularly early in the day. Despite these minor limitations, the overall sentiment towards parking at the hotel is positive with guests often finding it a satisfactory aspect of their stay.
Nestled in the heart of Dubai, Novotel Suites Mall Avenue stands out as a top choice for families seeking a comfortable and kid-friendly stay. The hotel's family suites receive high praise for their spaciousness with many guests highlighting the ample room and separate sofas for children. Accommodating families of four or even five, these suites come equipped with three restrooms, adding an extra layer of convenience for larger groups.
Ideal for family vacations, the hotel ensures that guests with young kids feel welcome and settled, thanks to the kind and supportive staff. The family-oriented amenities, including family parking and a thoughtfully laid out lobby, contribute to a pleasant and stress-free experience.
Parents have noted the hotel as being particularly suited for families, pointing out how the environment is calm and family-friendly. Customer service also garners positive feedback, making it clear that the hotel prioritizes the comfort and needs of families.
While some reviews mention the dining options as somewhat limited, the overall experience remains favorable due to the large, inviting rooms and the high level of service provided. For those traveling with kids, the hotel's various amenities and thoughtful touches make it a recommended choice for a memorable family stay in Dubai.
Nestled in Dubai's bustling core, Novotel Suites Mall Avenue stands out as a gem despite its official three-star rating. The hotel consistently impresses with its cleanliness, comfort and spaciousness, delivering an experience that often surpasses typical mid-range expectations. Guests particularly appreciate the quiet rooms and the variety of family facilities, making it a solid choice for both business and leisure travel.
The hotel's centrally located, offering easy access to local attractions and ample parking simplifies the stay for those driving. Despite some rooms showing their age and a basic decor, the hotel's facilities frequently exceed what one might expect from a three-star property, contributing to its good value for money.
Customer feedback highlights the consistency of service and an overall positive experience. However, certain areas like breakfast service and water supply have room for improvement. While the property does have some aspects firmly rooted in its three-star classification, many guests feel it deserves a higher rating, often suggesting it merits an extra star for its excellent service standards and comprehensive amenities.
Novotel Suites Mall Avenue Dubai is well-regarded as a business-centric hotel, offering an ideal location for business travelers. The hotel blends functionality with a sense of luxury, creating a perfect base for professional stays in Dubai. With dedicated facilities tailored for business needs, it supports various tasks efficiently and ensures a smooth workflow for its guests.
The friendly staff are commended for their willingness to assist at any time, enhancing the overall experience for business visitors. Additionally, the hotel's convenience and strategic placement make it a favored spot for business trips.
However, it is noted that the bathroom clearance might be slower than desired. While the majority of feedback is positive, there are occasional mentions regarding space utilization that might not meet every business traveler's preference. Despite this, the hotel's advantages, such as its ideal location and helpful staff, continue to make it a strong choice for business-related stays.
The Novotel Suites Mall Avenue Dubai is well regarded for its accessibility and convenient location. The hotel is described as having plenty to offer with accessible facilities and proximity to transport hubs making it a practical choice for travelers with disabilities. The location is generally easy to access, although certain minor inconveniences like the difficulty with a regular door and nearby traffic might pose challenges for some guests.
Guests consistently praise the staff, describing them as friendly, helpful, attentive and always available, ensuring that assistance is readily on hand when needed. The reception team is highlighted as particularly responsive, enhancing the overall accessible experience. This supportive environment contributes significantly to the hotel's reputation for being accessible to guests with varying needs.
The Novotel Suites Mall Avenue Dubai features a rooftop outdoor swimming pool that guests find to be a great spot to relax. The pool, located on the terrace, offers warm water even during the winter, providing a comfortable swimming experience year-round. Despite its size being described as small, visitors appreciate the heated pool. Additionally, the hotel's garden is noted as a pleasant place to enjoy coffee after breakfast. The combination of the swimming pool and gym facilities contributes to the overall positive impression of the hotel's amenities, making it a good value for money.
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Location
The central location is complemented by the presence of numerous shops, supermarkets and restaurants within walking distance, ensuring that everything one might need is easily accessible. The bustling vicinity offers a lively yet peaceful ambiance, making it suitable for both business and leisure travelers.
Despite occasional remarks about flooding and traffic around the hotel, the convenience of being close to significant attractions like Dubai Marina, Dubai Mall and Kite Beach outweigh these concerns for many visitors. The ease of access to public transport such as metro and bus stations, along with availability of taxis, further enhances the hotel's appeal.
Overall, the location of 'Novotel Suites Mall Avenue Dubai' is frequently highlighted as one of its strongest features, making it an excellent choice for travelers seeking a well-connected and vibrant base in Dubai.
Breakfast
However, some guests pointed out areas that could use improvement. Several reviews noted that the breakfast menu tends to be repetitive and could benefit from more variety and healthier options. Some found the choice of meats and sausages limited and a few commented on the breakfast being rather basic or average. Additionally, the breakfast area can become quite crowded, especially during peak times, leading to longer waits and less attentive service.
Overall, while the breakfast at Novotel Suites Mall Avenue Dubai is generally well-received for its variety and quality, there is room for enhancing the diversity of the offerings to avoid monotony for long-staying guests and improve the overall breakfast experience.
Dinner
Evening drinks at the bar make a pleasant addition to the stay with the hotel’s offering of a licensed bar setting it apart from many others in its price range. Dinner options, however, seem to be a mixed bag. While some guests enjoy the diverse and delicious food, others find the dinner selections limited, disorganized and overpriced. Room service garners positive remarks for its exceptional quality.
The setup at the hotel includes features that some guests find especially pleasing, such as the evening dinner cruises and complimentary dinners offered by the courteous staff, though the former sometimes falls short of expectations. Restaurant prices within the hotel are noted to be high and the food quality does not always match the cost, leaving some patrons unimpressed. The restaurant's menu is seen as adequate, offering appropriate options with special mentions of nice pizza and a good buffet lunch.
Despite the mixed reviews on dinner, the hotel's proximity to other dining options and the availability of different cuisines provide guests with alternative choices. Overall, the dining aspect of the Novotel Suites Mall Avenue Dubai delivers a blend of satisfactory moments but has room for enhancement, particularly in terms of variety and pricing at dinner services.
Rooms
While the size and layout of the rooms are often praised, some reviews mention issues with outdated furniture and a lack of central overhead lighting, giving a slightly worn appearance. There are frequent mentions of unpleasant smells, including dampness and mold in some areas and older carpets that require cleaning.
Many guests have noted the presence of practical amenities in the rooms, such as comfortable beds, bathtubs and showers. However, there are also reports of smaller, cramped rooms and small bathrooms, which might be a drawback for some.
Service quality appears to be inconsistent with some guests experiencing excellent housekeeping and prompt service, while others faced delays and issues with room readiness and cleanliness. Despite these issues, many visitors appreciate the family-friendly atmosphere and the quiet, comfortable environment the hotel provides.
Overall, Novotel Suites Mall Avenue Dubai is recognized for its large, clean rooms and convenient location, though improvements in maintenance and service responsiveness could enhance the overall guest experience.
Beds
However, there were frequent criticisms about the sofa beds, which many guests described as broken or uncomfortable, especially for adults, although they seemed suitable for children. The size of some beds also drew negative remarks with some guests finding them too small or narrow for their needs. Pillows were another area of concern, often described as uncomfortable, too small or requiring replacement.
Overall, while the main beds in rooms seem to generally meet expectations for comfort, the supplementary bedding such as sofa beds and pillows could use improvement to enhance the overall guest experience.
Cleanliness
Staff
Housekeeping and room service staff, such as Dhirendra, Mamun and Rana, are recognized for their attentiveness and prompt responses. The service desk and nighttime reception also received commendations for their helpfulness with guests appreciating the team's effort in upgrading bookings and accommodating special requests proactively.
Despite a few isolated criticisms about the reception staff's tardiness and the shuttle service, the hotel's personnel are mostly described as friendly, supportive and consistently displaying a positive attitude. Professionalism and responsiveness are recurring themes with many guests noting the excellent customer service throughout their stay.
The hotel's convenient location near a mall and the cooperation from the staff in housekeeping, room service and front desk have contributed to a comfortable and pleasant stay for many visitors. Overall, the staff's friendliness, efficiency and dedication to providing top-notch service stand out as key highlights in guest reviews.
Wi-Fi
Gym
Pool
Parking
However, some guests have noted that parking spaces can be narrow, making it slightly challenging for families with multiple children. There are also instances where finding open parking spaces can be difficult, particularly early in the day. Despite these minor limitations, the overall sentiment towards parking at the hotel is positive with guests often finding it a satisfactory aspect of their stay.
Family
Ideal for family vacations, the hotel ensures that guests with young kids feel welcome and settled, thanks to the kind and supportive staff. The family-oriented amenities, including family parking and a thoughtfully laid out lobby, contribute to a pleasant and stress-free experience.
Parents have noted the hotel as being particularly suited for families, pointing out how the environment is calm and family-friendly. Customer service also garners positive feedback, making it clear that the hotel prioritizes the comfort and needs of families.
While some reviews mention the dining options as somewhat limited, the overall experience remains favorable due to the large, inviting rooms and the high level of service provided. For those traveling with kids, the hotel's various amenities and thoughtful touches make it a recommended choice for a memorable family stay in Dubai.
3 Star
The hotel's centrally located, offering easy access to local attractions and ample parking simplifies the stay for those driving. Despite some rooms showing their age and a basic decor, the hotel's facilities frequently exceed what one might expect from a three-star property, contributing to its good value for money.
Customer feedback highlights the consistency of service and an overall positive experience. However, certain areas like breakfast service and water supply have room for improvement. While the property does have some aspects firmly rooted in its three-star classification, many guests feel it deserves a higher rating, often suggesting it merits an extra star for its excellent service standards and comprehensive amenities.
Business
The friendly staff are commended for their willingness to assist at any time, enhancing the overall experience for business visitors. Additionally, the hotel's convenience and strategic placement make it a favored spot for business trips.
However, it is noted that the bathroom clearance might be slower than desired. While the majority of feedback is positive, there are occasional mentions regarding space utilization that might not meet every business traveler's preference. Despite this, the hotel's advantages, such as its ideal location and helpful staff, continue to make it a strong choice for business-related stays.
Accessible
Guests consistently praise the staff, describing them as friendly, helpful, attentive and always available, ensuring that assistance is readily on hand when needed. The reception team is highlighted as particularly responsive, enhancing the overall accessible experience. This supportive environment contributes significantly to the hotel's reputation for being accessible to guests with varying needs.
Outdoor Pool
Yes, Novotel Suites Mall Avenue Dubai has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Suites Mall Avenue Dubai.
No, Novotel Suites Mall Avenue Dubai doesn't allow dogs.
Yes, parking facilities are available at Novotel Suites Mall Avenue Dubai.
Yes, Novotel Suites Mall Avenue Dubai has a gym.
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