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Pullman Dubai Jumeirah Lakes Towers

Dubai , Jumeirah Lakes Towers - Cluster T, Al Sarayat Street North Beside Damac Properties Metro Station (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Pullman Dubai Jumeirah Lakes Towers is a well-managed business hotel with a fantastic location near the metro station and Marina Mall. Guests appreciate the friendly and helpful staff, comfortable beds and excellent breakfast with a wide variety of options. However, there are mixed reviews on the cleanliness of the hotel and the quality of the rooms with some guests reporting outdated facilities and noise issues. The pool is described as good but small and the wifi is reported to be slow and unstable. While some guests feel that the hotel meets the expectations of a five-star rating, others do not. Overall, the Pullman Dubai Jumeirah Lakes Towers is a great choice for business travelers and tourists in transit due to its convenient location and comfortable stay.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Spa facilities:

Heated pool(s) - Number: 1

Private massage and treatment room(s) - Number: 5

Sauna(s) - Number: 2

Hot tub(s) / Jacuzzi(s) - Number: 1

Relaxation Room(s) - Number: 1

Fitness area

Sun loungers

Spa facilities opening hours: 12:00 - 21:00

Cost for using spa facilities: Free for guests

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

Two Bedroom Suite Featuring a balcony, this extra spacious, air-conditioned suite offers a living room with a flat-screen TV and a kitchen complete with a dining table. It has 2 bathrooms, each includes a bath and a shower.

Deluxe Executive King Room Tastefully designed, the Executive Deluxe room features a work desk, a 48-inch LED HD TV with international channels, and upgraded amenities include a Bose docking station, a Nespresso machine with complimentary capsules that are refilled on daily basis, and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of the Lakes, the Emirates golf course and the Dubai Marina. Located on the 16th floor, the Executive lounge is an exclusive space of comfort offering guests the convenience of special facilities.

Deluxe King Room Tastefully designed, the Deluxe room features a work desk, a 48-inch LED HD TV with international channels and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of Jumeirah Lakes Towers or Dubai Marina.

Superior King Room This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of Jumeirah Lakes Towers or Dubai Marina.

Executive King Room This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels, a Bose docking station, a Nespresso machine with complimentary capsules that are refilled on daily basis, and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers sweeping views of Jumeirah Lakes Towers or Dubai Marina. Located on the 16th floor, the Executive lounge is an exclusive space of comfort offering guests the convenience of special facilities.

One-Bedroom Executive Suite This elegantly decorated, air-conditioned suite is located on floors 20th to 30th and offers spacious indoor living overlooking the cityscape. It is complete with a fully equipped open kitchenette to the living area, a guest toilet and a master bedroom with an en-suite bathroom and a king size bed. The living area and the bedroom feature a 48/40 inch interactive LED HD TV with international channels. Upgraded amenities include a Bose docking station and a Nespresso machine with complimentary capsules that are refilled on daily basis. Located on the 16th floor, the Executive lounge is an exclusive space of comfort allowing guests the convenience of special facilities.

Superior Twin Room This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of Jumeirah Lakes Towers or Dubai Marina.

Executive Twin Room This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels, a Bose docking station, a Nespresso machine with complimentary capsules that are refilled on daily basis, and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers sweeping views of Jumeirah Lakes Towers or Dubai Marina. Located on the 16th floor, the Executive lounge is an exclusive space of comfort offering guests the convenience of special facilities.

Three Bedrooms Tower Suite Elegant contemporary design, high floor, Dubai Marina or Lakes or Golf course views, terrace, fully equipped kitchen, Nespresso machine, Bose docking station, 3 LED HD TV, Pullman bed concept, modern bathrooms with separate walk-in shower and tub.

One Bedroom Apartment Elegant contemporary design, high floor, Lake or Dubai Marina views, working desk, sofa, fully equipped kitchenette, 2 LED HD TV, Pullman bed concept, modern bathroom with separate walk-in shower and tub.

Two-Bedroom Apartment The apartment's kitchen is available for cooking and storing food. The spacious apartment provides air conditioning, soundproof walls, a minibar, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 4 beds.

About Pullman Dubai Jumeirah Lakes Towers

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Guest Reviews

8.0

Very Good

Location

The Pullman Dubai Jumeirah Lakes Towers is highly praised for its fantastic location with its proximity to the Sobha metro station and the Marina Mall being major highlights. Guests also loved the convenience of having a supermarket and the stunning lake right on its doorstep. It is perfect for exploring the city via the metro or tram, though it is not the best option for those seeking a beach experience. The hotel staff is friendly and helpful with Marwan standing out in particular. The hotel also offers easy access to Dubai Marina via an air-conditioned bridge. While some guests found the location to be isolated and with lots of construction around, others appreciated its typical Dubai-style location with plenty of concrete and access to public transportation.

Breakfast

The breakfast at Pullman Dubai Jumeirah Lakes Towers has received high praise from guests, who describe it as fantastic, delicious and with a wide variety catering to all tastes. While some reviewers found the quality and selection of items to be not quite at a five-star standard, others loved the outdoor area and the options provided by the breakfast bar. The hotel's breakfast catered for everyone, but some guests found that it lacked variety for certain cultures. Although there were a few negative comments about the layout of the breakfast room and the smell of fried food, these were outweighed by the overwhelmingly positive experiences of the guests. All in all, Pullman Dubai Jumeirah Lakes Towers serves an excellent breakfast that is definitely worth the money.

Rooms

Guests of the Pullman Dubai Jumeirah Lakes Towers hotel have mixed feelings about the rooms. While they generally describe them as clean and comfortable, there are some concerns about their condition and noise levels. Some guests note that the rooms are spacious, well-equipped and have nice views of the lake. However, others report that the furnishings and carpets are outdated and need refurbishing. Guests also mention issues with leaks and low water pressure in the showers. Some rooms have balconies, but others face a busy highway and can be noisy. Some guests have complained about not being able to open the windows to get fresh air. Despite these issues, guests generally appreciate the comfortable beds, spotlessly clean bathrooms and attentive staff.

Beds

Guests of Pullman Dubai Jumeirah Lakes Towers agree that the hotel offers comfortable and spacious rooms with clean and good bedding. The beds are massive and huge with super comfortable mattresses, making for a great night's sleep. Some guests mention the pillows being uncomfortable or too big, causing headaches or neck pain. However, many others praise the comfort of both the bed and pillows. Overall, the hotel's staff and comfort of the beds are a highlight for guests, making for a great stay in a convenient location near the metro station.

Cleanliness

Guests have mixed reviews on the cleanliness of Pullman Dubai Jumeirah Lakes Towers. While some praise the hotel's cleanliness and quality service, others complain about poor housekeeping and outdated facilities. Some guests also note specific issues such as broken soap dispensers, dirty tap water and a bathroom in need of repair. However, overall, it seems that the majority of guests find the hotel to be clean and tidy.

Staff

Guests consistently rave about the staff at Pullman Dubai Jumeirah Lakes Towers, praising their friendliness, professionalism and willingness to go above and beyond to make their stay enjoyable. Many guests mentioned specific staff members by name, highlighting their exceptional service. The only negative remarks were isolated incidents where guests did not feel that they were treated well by certain staff members. Overall, guests felt that the hotel staff were a major highlight of their stay, providing excellent hospitality and assistance whenever needed.

Wi-Fi

Guests are experiencing frustration with the wifi at Pullman Dubai Jumeirah Lakes Towers. The internet connection is reported to be unstable and slow, making it difficult to work. Many guests were not able to work at all due to the terrible wifi. Some describe the internet service as being from the 2000s and the speed is not consistent. In fact, the wifi is so poor that some guests find it unacceptable for this day and age. While it may be accessible, the quality of the wifi is like it was 20 years ago. Furthermore, the internet is said to be very weak with some guests rating it as low as 3 out of 10. The telecom signal from Etisalat or Du is also reported to be very weak inside the rooms.

Pool

The Pullman Dubai Jumeirah Lakes Towers hotel offers a good sized pool for swimming lengths, but some guests found the pool to be too small and strange-looking, like it belongs in a 3-star hotel. However, the rooftop pool area is well-designed and offers a nice spot for relaxation. Some guests also noted that the pool decor needs improvement. Despite the pool's size, a few guests found it clean and suitable for swimming. However, others preferred to lounge on chairs due to the limited number of sun loungers. The pool does not have a children's area and the outdoor pool area can be cramped. The hotel itself is tidy and the staff is welcoming.

5 Star

The Pullman Dubai Jumeirah Lakes Towers has received mixed reviews from guests with some describing it as superb and exceptional, while others have stated that it does not live up to its advertised five-star rating. Some have praised the hotel's friendly staff and convenient location close to the metro, while others have criticized the size of the lobby, the quality and cleanliness of the bathrooms and the overall facilities and services offered. While some guests have found the hotel to be good, others have reserved a five-star experience but received three- to four-star quality instead. It seems that the Pullman Dubai Jumeirah Lakes Towers may be a well-managed business hotel, but some guests do not feel that it meets the expectations of a true five-star hotel.

Business

Looking for a great place to stay while you work in JLT? Pullman Dubai Jumeirah Lakes Towers is an excellent choice for business travelers. Situated in a convenient location with access to the Metro to the Expo, the hotel provides a comfortable stay with good quality rooms that give great value for money. The hotel has an executive lounge that needs improvement, but overall it remains a good business hotel for loyal travelers, even though it no longer has the same business focus it used to have. It's worth noting that tourists in transit might also appreciate the hotel for its location and comfort. Whether you're making business plans or visiting the city for leisure, the accessibility of this hotel and its location make it a great spot for any type of traveler.

Yes, Pullman Dubai Jumeirah Lakes Towers has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

Yes, a spa is available at Pullman Dubai Jumeirah Lakes Towers. For more information, read the answers to the Spa questionnaire

No, Pullman Dubai Jumeirah Lakes Towers doesn't allow dogs.

Yes, parking facilities are available at Pullman Dubai Jumeirah Lakes Towers.

Yes, Pullman Dubai Jumeirah Lakes Towers has a gym.

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