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First Group The Palace All-Suite

Durban , 211 Marine Parade (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe First Group The Palace All-Suite is a great choice for families with children. The hotel's family-friendly environment and layout have received high praise from guests, making it the perfect home away from home. There are plenty of activities for kids, but noise levels are kept under control. While some guests experienced issues with the rooms, such as children having to sleep on a separate floor, overall, families will enjoy their stay here. Just make sure to double-check your breakfast options to avoid any missed opportunities.
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Categories

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types

One-Bedroom Apartment This 1-bedroom apartment a bathroom with a bath, basin and toilet. The open-plan living area includes a fully-equipped kitchen, dining and lounge area with flat-screen TV. The kitchen is fitted with a full-height fridge and freezer, 4-plate electric stove and oven, kettle, toaster and microwave. The flat-screen TV offers select satellite channels.

Standard Double Room with Sea View This room offers tea-and-coffee-making facilities and seating area with flat-screen TV and views over North Beach. The en suite bathroom is fitted with a bath, basin and toilet. The flat-screen TV offers select satellite channels.

Two-Bedroom Apartment This apartment offers beach and ocean views from both the lounge and main bedroom, both of which also feature flat-screen TV's. The en suite bathroom boasts a bath with overhead shower, while the second bathroom is fitted with a shower. The open-plan living space includes a lounge and dining area with a fully-equipped kitchen. The kitchen is fitted with a full-height fridge and freezer, 4-plate electric stove and oven, kettle, toaster and microwave. The flat-screen televisions offer select satellite channels.

Penthouse This 3-bedroom penthouse boasts a spa bath and separate shower in the main en suite. The other two bathrooms are fitted with a shower with basin and toilet. The open-plan living area has a large lounge, dining area and a fully-equipped. The main bedroom and living area each lead out onto a private balcony with panoramic sea views from the 23rd floor. The kitchen is fitted with a full-height fridge and freezer, 4-plate electric stove and oven, kettle, toaster and microwave. The flat-screen televisions offer select satellite channels.

About First Group The Palace All-Suite

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Guest Reviews

8.1

Very Good

Location

For those looking to stay close to the beach during their travels, First Group The Palace All-Suite is the perfect choice. The hotel boasts a fantastic location right on the beachfront, allowing guests to easily access the sand and sea. The sea view from many of the rooms is breathtaking and everything you need is within walking distance, including shops and amenities. The hotel's central location makes it a great choice for those attending events at the ICC. The rooms are spacious and clean and the staff is friendly and accommodating, making it a go-to choice for many travelers. Safe parking is available for guests who arrive by car. While some guests found the hotel lacking in certain areas, the prime location cannot be denied. Overall, for a convenient and comfortable beach stay, the Palace All-Suite is an excellent option.

Breakfast

The breakfast at First Group The Palace All-Suite has received mixed reviews from guests. Some have enjoyed it thoroughly, stating that the meals were delicious and the omelet was the best. Room service was also highly praised with guests saying that their breakfast was great. However, others have expressed disappointment with the limited options and rigid menu of the A la Carte breakfast. Some have even stated that breakfast lacked variety, as there were no cereals or fruits available. Muslim guests also faced difficulties as there were no provisions for them, which led to them having to buy their breakfast outside the hotel. Some guests were also disappointed that they missed out on breakfast despite having paid for it, as they either weren't informed or had to leave before it was served. Despite the mix of reviews, the hotel's breakfast service was said to be served on time, making it convenient for guests with busy schedules.

Rooms

First Group The Palace All-Suite is a hotel that offers well-appointed but dated rooms. Some rooms require maintenance with air conditioning, TVs and phones not working properly. The carpets also had a cigarette smoke smell that is unpleasant to some guests. However, some tourists are impressed with the spacious and clean rooms that are perfect for families. Some rooms offer lovely views of the beach and some can benefit from updating the furniture and more modern showers. Some guests also noted that the hotel needs a revamp of its facilities. Despite the ageing rooms, guests enjoyed interacting with the humble and friendly staff at reception, cleaners and parking staff. The location is ideal for those attending conferences at the nearby ICC. Overall, First Group The Palace All-Suite is a reasonably clean and comfortable hotel with breathtaking views of the ocean.

Beds

Guests who've stayed at the First Group The Palace All-Suite had mostly positive things to say about the hotel's beds. Many described them as clean and comfortable with some even praising them as very comfortable. One guest loved their room and another said they had magnificent views. However, a few guests did note that some of the beds were small or needed new mattresses. Despite these comments, guests still seemed to enjoy their stay overall and appreciate the comfortable rooms and friendly reception staff.

Cleanliness

First Group The Palace All-Suite is a hotel that truly prioritizes cleanliness, making it an easy choice for travelers who appreciate a neat and tidy environment. The swimming pool is safe and exceptionally clean and the rooms are well-maintained, despite being old. Although some guests noted that the carpets had a funny smell or that the furniture was aged, overall, the hotel is very clean with wooden furniture that looks great. Additionally, the staff are very friendly and the housekeeping visits the room every day to ensure it stays neat. Despite some minor issues, like torn curtains or old linen, Ocean view rooms were very clean and exceptionally beautiful and comfy. From the reception to the room, everything was excellent and guests were impressed with the humble and friendly staff. One guest noted that the bed was exceptionally comfortable with a nice view, making their stay even more enjoyable. Overall, the cleanliness and comfort of First Group The Palace All-Suite are top-notch and guests can expect a relaxing and refreshing experience.

Staff

Guests at the First Group The Palace All-Suite rave about the friendly and helpful staff, praising their outstanding service and professional attitude. From the receptionists to the cleaners to the restaurant staff, guests love interacting with the welcoming and accommodating staff members. Many guests also appreciate the excellent service and outstanding food provided by the restaurant staff. Overall, guests experience a warm and friendly atmosphere, making them feel unbelievably welcome during their stay. While there were a few negative reviews about rude or unhelpful staff, the majority of guests describe the staff as always willing to help and ever-smiling.

Pool

If you're looking for a luxurious accommodation in Durban with an amazing pool, look no further! First Group The Palace All-Suite is the perfect choice for you. Multiple guests have enjoyed using their safe and clean swimming pool, highlighting it as a standout feature of their stay. The warm pool and stunning private swimming pool have also been noted as must-try amenities. And don't worry about the pool being out of order - this is a mistake that's been rectified! The Palace is also praised for its excellent location and friendly staff. It's no wonder that this hotel has become a go-to for many travelers. Plus with a relaxing spa also available onsite, there's no better place to unwind on your next trip to Durban.

Beach

First Group The Palace All-Suite offers a convenient accommodation for a beach getaway experience. It has lovely views of the beach where guests can enjoy swimming in the warm sea and walking along the open area. The hotel's location is amazing with a great view of the beachfront that guests can see from their neat and spacious rooms. Despite some reviews about robbery incidents on the beachfront, the hotel's good reception and location offer a safe and secure stay. The Palace is right across the beach and guests can easily access the shops nearby. The sea view from the comfort room is gorgeous and guests can also enjoy a morning run along the Golden Mile, appreciating the view of the beach at all times. However, some guests have mentioned minor issues about bad links to the beach. Overall, the hotel's excellent location and sea view make it a desirable option for those seeking a relaxing beach vacation.

Family

Are you looking for a hotel that caters to families with children? Look no further than the First Group The Palace All-Suite! Guests have praised the hotel's family-friendly environment and layout, making it the perfect home away from home for your family. Parents can relax knowing their six-year-old daughter can play and enjoy herself. Activities for kids abound, though rest assured that you won't be disturbed by noisy little ones in the corridors. However, some guests experienced issues with the rooms, such as children having to sleep on a separate floor. Additionally, while booking for bed and breakfast, one unlucky couple wasn't informed of their included breakfast, leading to a missed opportunity. Despite a few hiccups, families with children will definitely enjoy their stay here – just double-check your breakfast options!

Yes, First Group The Palace All-Suite has pool(s) that belong to one or more of the following categories: .

Yes, a spa is available at First Group The Palace All-Suite.

No, First Group The Palace All-Suite doesn't allow dogs.

No, parking facilities aren't available at First Group The Palace All-Suite.

No, First Group The Palace All-Suite doesn't have a gym.

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