Suncoast Hotel & Towers

Durban, 20 Battery Beach Road-29.83587,31.033164(Show on Map)

8.3

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesWed, 04 Nov - Thu, 05 Nov04 Nov - 05 Nov

Info

Suncoast Towers is a luxury hotel located in the heart of Durban on the iconic Durban Promenade, offering 5-star accommodations with 37 rooms and suites featuring panoramic views of the Indian Ocean and easy beach access. The hotel provides modern amenities, such as free Wi-Fi, mini bars and 24-hour in-room dining. Guests can enjoy the luxurious Suncoast Spa, swimming pool and stunning views. For business travelers, the hotel offers a sophisticated boardroom and a virtual office, as well as proximity to the adjacent Suncoast Casino for entertainment. Dining options include the on-site Jeera Restaurant and The Hotel Bar, with in-room dining service available. Suncoast Towers also provides a range of services and amenities, including a fitness center, free uncapped Wi-Fi, Suncoast Casino access and a visually therapeutic spa experience at the Suncoast Spa. Hotel staff are available to assist with car rentals, transfers, shuttle services, and other guest needs.

Summary of reviews

Summarized by AI

Overall, the Suncoast Hotel & Towers hotel is highly recommended by guests who value its stunning beachfront location and beautiful views. The ease of access to the beach is appreciated by many with some suggesting an extended beach service would be a great addition to the already impressive hotel amenities. The hotel's delicious food also wins over many guests. If you're looking for a perfect combination of beach, stunning views and great dining, look no further than the Suncoast Hotel & Towers hotel.

Categories

Family

AI-generatedLocated adjacent to the Suncoast Casino and Entertainment World, this hotel offers families easy access to a variety of entertainment options, including a casino, restaurants, and a cinema. The hotel features comfortable family rooms and a swimming pool. Its proximity to the beach makes it ideal for family beach days.

Questionnaire

Answers last updated by Suncoast Hotel & Towers

What percentage of your guests are families?Between 50% and 90%

Family-Friendly room types:

Family rooms. Number: 9

Please suggest which room type a family with one child should choose and where the child will sleep:Family executive suite with 2 beds

Please suggest which room type a family with two children should choose and where the children will sleep:Family executive suite with 2 beds

Please suggest which room type a family with three children should choose and where the children will sleep:Please note that our family rooms only sleep max 2 adults and 2 kids under 18 and we have very limited room type available

Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Baby cots are given on request subject to availability and there is no price.

Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Family executive suite with 2 beds

Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Family executive suite with 2 beds

Baby cot details:Max age:3 Cost: Free

Can the baby cot be placed in the same room with the parents?Yes

Can the baby cot be placed next to the parents' bed?Νο

Is there a kids' club?No

Is there a playground?

Other details: Not applicable

Do you offer babysitting/child services?Yes, at an hourly charge

Additional amenities for children:

Kid meals

Other: Casino linked there is a games room and movies

Golf

AI-generatedLocated above the Suncoast Casino and Entertainment World and a short walk to the beach, it's very close to the Durban Country Club. It offers an outdoor pool and spa, perfect for relaxing after a round of golf.

Beachfront

AI-generatedLocated adjacent to the Suncoast Casino and Entertainment World, providing direct access to the beach and a variety of entertainment options. Offers comfortable rooms and stunning ocean views.

Beach

AI-generatedLocated on Battery Beach Road, this hotel is close to the beach. It provides guests with easy access to the beachfront and ocean activities.

Honeymoon

AI-generatedThis hotel features luxurious rooms and suites, offering a comfortable and elegant stay. With close proximity to the beach and various restaurants, it provides convenience and entertainment options for honeymooners. The rooftop skypool adds a unique and romantic touch.

Spa

AI-generatedSuncoast Hotel & Towers may provide spa services, offering guests a convenient option for relaxation during their stay. Please confirm the availability and details of spa treatments directly with the hotel.

Pool

AI-generatedThe hotel offers access to the Suncoast Casino complex pools, which includes a large outdoor pool and kids' area. Guests can enjoy various water activities and entertainment.

Outdoor Pool

Business

AI-generatedFeatures an elegant boardroom for smaller meetings and conferences. The hotel provides data projectors, screens, flip charts, and on-site catering, making it ideal for team-building and business forums.

Accessible

AI-generatedThis hotel offers wheelchair-accessible options upon request and provides wheelchairs and assistance to guests with mobility challenges. Accessible parking is also available on site.

5 Star

AI-generatedSuncoast Hotel & Towers offers modern, air-conditioned rooms with views of the city or Indian Ocean. Part of the Suncoast Casino and Entertainment World, it provides easy access to various entertainment options, dining, and a beachfront location, ensuring a vibrant and luxurious stay.

Outdoor Pool

AI-generatedSuncoast Hotel & Towers includes an outdoor swimming pool, providing a leisure option for guests staying at this entertainment complex.

Romantic

Free Wi-Fi

Parking

Gym

Check-in - Check-out

Check In:

14:00

Check Out:

07:00 - 11:00

Facilities

Parking

Restaurant

Room service

Meeting/banquet facilities (additional charge)

Bar

24-hour front desk

Fitness centre

Golf course (within 3 km) (additional charge)

Garden

Non-smoking rooms

Airport shuttle

Business centre (additional charge)

Babysitting/child services (additional charge)

Laundry (additional charge)

Dry cleaning (additional charge)

Facilities for disabled guests

Family rooms

Casino

Breakfast in the room

Ironing service (additional charge)

Internet services

Lift

Safety deposit box

Currency exchange

Spa & wellness centre (additional charge)

Massage (additional charge)

Packed lunches

Tour desk

Fax/photocopying (additional charge)

Luggage storage

WiFi

Outdoor pool

Free WiFi

Air conditioning

Designated smoking area

ATM/cash machine on site

Sun terrace

Outdoor pool (all year)

Concierge service

Private check-in/check-out

Shuttle service (additional charge)

Special diet menus (on request)

Trouser press (additional charge)

Airport shuttle (additional charge)

Beachfront

Evening entertainment (additional charge)

Daily housekeeping

Parking on site

Private parking

WiFi available in all areas

Kids' meals (additional charge)

Wheelchair accessible

Toilet with grab rails

Wine/champagne (additional charge)

Fruits (additional charge)

Airport pick up (additional charge)

Airport drop off (additional charge)

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Beauty services

Facial treatments

Waxing services

Manicure

Pedicure

Body treatments

Body scrub

Body wrap

Light therapy

Spa facilities

Spa lounge/relaxation area

Foot bath

Spa/wellness packages

Back massage

Neck massage

Foot massage

Couples massage

Head massage

Hand massage

Full body massage

Fitness

Beach

Shuttle service

24-hour security

Key card access

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Cashless payment available

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Standard Room pool Facing SmokingThis double room is air-conditioned and features a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Standard Room pool Facing Non smokingThe double room is equipped with a flat-screen TV, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit offers 1 bed.

Standard Room Sea Facing SmokingThe double room offers air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Standard Room Sea Facing Non SmokingThe double room has a flat-screen TV, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit has 1 bed.

Standard Room City Facing SmokingThe double room is fitted with a flat-screen TV, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit has 1 bed.

Standard Room City Facing Non SmokingThis double room is air-conditioned and features a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Executive Room King Non SmokingThe suite features air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Executive Room King SmokingThis suite is air-conditioned and has a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Executive Double Double with Balcony SmokingBoasting a balcony, this suite also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Executive Double Double with Balcony Non SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a tea and coffee maker, a safe deposit box, a flat-screen TV and a balcony. The unit offers 2 beds.

Junior Suite with Sleeper Couch SmokingThe suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

Junior Suite with Sleeper Couch Non SmokingThis air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite features a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

Deluxe Suite with Sleeper Couch Non SmokingThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite is air-conditioned and has a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Deluxe Suite with Sleeper Couch SmokingThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite is air-conditioned and features a flat-screen TV, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Deluxe Suite with Sleeper Couch and Balcony Non SmokingThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony, this suite also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Deluxe Suite with Sleeper Couch and Balcony SmokingThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite has air conditioning, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 2 beds.

About Suncoast Hotel & Towers

Suncoast Towers, an award-winning luxury hotel, is situated in the heart of Durban on the iconic Durban Promenade. The hotel offers 5-star accommodation in 37 elegantly decorated rooms and suites, boasting panoramic views over the Indian Ocean and easy beach access. All rooms are comfortably spacious with modern amenities such as free Wi-Fi, mini bars and 24-hour in-room dining. Guests can relax at the luxurious Suncoast Spa or take a dip in the inviting swimming pool while enjoying the stunning views. For business travelers, Suncoast Towers features a sophisticated boardroom that can accommodate up to 16 guests, as well as a virtual office to ensure connectivity during the stay. The hotel's prime location also allows for entertaining associates and guests at the adjacent Suncoast Casino. Dining options include Jeera Restaurant, an on-site Durban-inspired Indian restaurant and The Hotel Bar, where guests can unwind with cocktails or mocktails by the poolside, accompanied by the soothing sound of crashing waves. In-room dining service is also available for guests who prefer dining in the comfort of their rooms. Suncoast Towers offers a range of services and amenities to ensure a luxurious and relaxing stay in Durban. The hotel provides free uncapped Wi-Fi, access to the fitness center and entertainment options at the Suncoast Casino. The Suncoast Spa, located on the ninth floor of the hotel, offers a visually therapeutic spa experience with breathtaking views of the Indian Ocean. A virtual office with copy/print facilities is available to keep travelers connected and productive during their stay. Additionally, the hotel staff is ready to assist with car rentals, transfer and shuttle services, and more to cater to guests' needs.

Guest Reviews

8.3

Very Good

Review Summaries

Summarized by AI

Location

According to guest reviews, the location of Suncoast Hotel & Towers is excellent. The hotel is conveniently situated near major highways, the beach and various leisure amenities such as the casino, movie theater and restaurants. It is easy to access from the city and walking distance to Moses Mabida Stadium. Guests love the central location and convenience of accessing the beach, casino and eateries. Although some guests complained about the long walk from the lift to their rooms, the majority enjoyed the brilliant sea views from the hotel. Overall, the location was perfect for those seeking a vibrant and exciting holiday experience.

Breakfast

The breakfast at SunCoast Towers-SunSquare Suncoast receives mixed reviews from guests. Some guests loved the variety and quality of the food, describing it as "scrumptious," "out of this world," and "amazing." Others, however, found the breakfast lacking in options and quality with some saying it needs improvement. Some guests loved the Indian omelette maker and the Jeera restaurant, while others found the limited menu at Jeera disappointing. Guests also mentioned having to wait for a table during peak breakfast hours and dealing with lines for certain items like eggs. The hotel should work on restocking tea and coffee and addressing the issue of flies on food items. Overall, the breakfast buffet receives mixed but mostly positive reviews.

Dinner

Guests have mixed reviews about the dinner at Suncoast Hotel & Towers. Some complain about the limited menu at Jeera restaurant and the inattentive staff. Others praise the great restaurant options on-site, including the Jeeva restaurant's curry which was labeled as one of the best ever had. Some were also disappointed with the lack of food variety served at breakfast and compelled to eat from an expensive buffet instead of ordering what they wanted. The Friday night buffet was a highlight for some guests, while others found that everything had chillies and beans from day one to day four. Unfortunately, some guests reported that the service staff was non-existent during dinner and the food quality from room service was off. Finally, some guests bemoaned the early closing time of the food houses.

Rooms

Suncoast Hotel & Towers boasts a stunning and beautiful hotel that offers comfortable accommodations. The rooms are spacious, but some are smaller than expected and may feel like living in a box. The cleanliness of the rooms was generally well looked after, but some rooms had old and dirty carpets or mould on the shower grout. Although some guests were not fond of the open plan bathroom and toilet design of some rooms, other reviews raved about the interior design and wooden finish of their room. However, housekeeping did receive some criticism for not being up to standard. Some guests were also disappointed with the view from their room or the lack of amenities like a microwave, iron or sufficient toilet paper. Overall, some rooms may need upgrades, but there were still lovely rooms that received positive reviews.

Beds

The beds at Suncoast Hotel & Towers have received mixed reviews from guests. While some guests found the beds to be comfortable and allowed them to sleep really comfortably, others felt that they were a bit small and narrow. In terms of cleanliness, no issues were reported. However, some guests did mention that the pillows were old and flat while others preferred harder pillows. On the plus side, there were enough plug points near the bed and the rooms were generally clean and comfy.

Cleanliness

The Suncoast Hotel & Towers has been praised for its outstanding cleanliness and facilities. The hotel is sparkling clean and spotless with comfortable and beautiful rooms that are neat and clean. However, some guests have reported issues with old and dirty carpets, windows that need attention and strange odors in narrow passages. There were also a few complaints about cigarette smoke residue and flies hovering around pastries. Despite these minor setbacks, the hotel maintains its reputation for general cleanliness and a clean venue.

Staff

The staff at Suncoast Hotel & Towers have received mixed reviews from guests. While some have praised their excellence, friendliness and hospitality etiquette, others have reported unhelpfulness, unfriendliness and a lack of interpersonal skills. However, many guests have highlighted the helpfulness and professionalism of the staff with some praising specific individuals for going above and beyond. The hotel staff's treatment and welcoming attitude have also been noted positively by many guests. The service at the hotel's dining outlets, as well as the efficiency and care taken to cater for athletes, have also received praise. Overall, despite some mixed feedback, the staff at Suncoast Hotel & Towers seem to have left a positive impression on most guests.

Pool

The pool at Suncoast Hotel & Towers seems to be a popular feature among guests, who had a lot to say about this amenity. Many guests praise the cleanliness of the pool, stating that it is well-maintained and important for a comfortable stay. Some guests noted that the outdoor pool has limited seating options with only four sunbeds available that are often taken. However, other guests pointed out a private swimming pool and an indoor pool, providing plenty of options for swimming and lounging. Guests also remarked on the overall appearance of the pool, describing it as pretty. Whether indoors or outdoors, the pool at this hotel seems to be a pleasant spot to take a dip during a stay.

Beach

The Suncoast Hotel & Towers hotel is a paradise for beach lovers! You'll find the beach right at your doorstep with easy access from the hotel. With beautiful views and a prime beach front location, you can even watch the waves from your room! Guests appreciate being very close to the beach and some even suggest that offering an extended beach service would be a great addition to the wonderful hotel amenities. The beach is not the only thing that guests praise though with many declaring their love for the hotel's delicious food. So if you're looking for a getaway that combines stunning views, a beautiful beach and great dining then the Suncoast Hotel & Towers hotel is the perfect destination for you.

FAQ

Yes, Suncoast Hotel & Towers has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Suncoast Hotel & Towers.

No, Suncoast Hotel & Towers doesn't allow dogs.

Yes, parking facilities are available at Suncoast Hotel & Towers.

Yes, Suncoast Hotel & Towers has a gym.

Location

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