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The Balmoral

Durban , 125 Marine Parade, Beach Road (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Balmoral in Durban is a fantastic hotel that provides exceptional facilities and services. Guests are highly satisfied with their stay and consider it to be a great value for money. The hotel is unique in that it caters to Muslim guests, which is a rare feature in Durban, making it an ideal holiday destination. While the TV bouquet could be improved, guests have no other complaints about the hotel. Despite being an older hotel, the Balmoral has undergone significant improvements over time with regular maintenance. Overall, it is a hidden gem on the Durban Golden Mile.
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Beachfront Hotel

Balmoral Hotel is one of the most elegant hotels located along the Golden Mile beachfront. The beach is at the doorstep of this contemporary hotel.

Luxury Hotel

Hotel near Golf Courses

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types

Standard Double Room with Sea View This air-conditioned room comes with a traditional decor in bright tones. It features a safety deposit box, a minibar, and a work desk.

Double or Twin Room This air-conditioned room comes with a traditional decor with a colonial touch and wooden furniture. It features a safety deposit box, a minibar, and a work desk.

Executive Family Room Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views.

About The Balmoral

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Guest Reviews

7.7

Good

Location

The Balmoral is a fantastic hotel located in Durban's vibrant beachfront area. Guests raved about the hotel's ideal location with many noting that it was just a short walk to the beach. The hotel's proximity to the ocean allowed for stunning sea views from many of the rooms and guests appreciated that everything they needed was within reach. Access to transportation and other popular attractions, such as the Ushaka Marine world, was also easy. Some guests even went so far as to call it the best hotel in terms of location. The Balmoral is the perfect place to stay if you're looking to enjoy all the excitement that the Durban beach scene has to offer.

Breakfast

The breakfast at The Balmoral is definitely worth waking up early for! Guests have raved about the delicious food and great service provided by the hotel chefs. Whether you opt for the buffet or order from the menu, you won't be disappointed. While some guests found the buffet to get repetitive after a few days, overall the breakfast was top-notch. Despite a few isolated incidents where breakfast was not included in the room rate or where refunds were not provided, most guests enjoyed their breakfast experience. The only negative comments about the breakfast were related to a limited variety of options or individual experiences where the food wasn't up to par. Overall, The Balmoral's breakfast is a treat not to be missed during your stay.

Rooms

The Balmoral offers a range of spacious rooms, some with sea views with comfortable bedding and daily cleaning. Families can take advantage of the executive family rooms that can accommodate up to four guests. However, guests note the lack of microwaves and chairs in the rooms, as well as some issues with outdated furniture and minor maintenance. The hotel's location is convenient, but some guests complain about noisy floors and inadequate parking. Despite this, the hotel's cleanliness remains a highlight for most guests, although some note the need for deep carpet cleaning to accommodate those with hayfever. Overall, the friendly staff and amazing views make The Balmoral a great choice for those looking for a comfortable stay in a traditional setting.

Beds

The beds at The Balmoral have been a highlight for many guests with multiple reviews praising their good condition and super comfy nature. Clean rooms and friendly staff also add to the comfortable experience with the linen being a particular favorite. However, some reviews note that certain beds, such as the ones put together to accommodate couples, were uncomfortable. The hotel may need to replace old and lumpy inners in some bedding, as well as ensure that double bed requests are honored properly. Additionally, a few guests found the sofa bed and pillows uncomfortable. Overall, The Balmoral has received positive reviews for its comfortable and clean bed offerings.

Cleanliness

The Balmoral hotel is a great choice for travelers looking for a safe and clean place to stay while enjoying the beautiful city. Most guests found the cleanliness exceptional, noting the rooms were consistently clean and neat. The friendly staff provided excellent room service, adding to the overall pleasant experience. While some guests did mention that the carpets and curtains in the rooms could use some updating, others praised the cleanliness of the bedding, comparing it to freshly fallen snow. Visitors appreciate the hotel's convenient location and the fact that it smells so lovely. All in all, The Balmoral hotel offers great services and cleanliness that make guests feel welcome and comfortable.

Staff

The staff at The Balmoral hotel have received high praise from guests for their friendliness, professionalism and helpfulness. Many guests have mentioned how welcoming and accommodating the staff were and how they went out of their way to ensure their stay was enjoyable. Some guests even recognized staff from previous visits! The staff were described as polite, kind, warm and always willing to assist with many guests highlighting the excellent service they received. Unfortunately, there were a few instances where some guests experienced rude behavior from certain staff members. However, overall, the friendliness and efficiency of the staff at The Balmoral were widely praised.

Wi-Fi

Despite some guests experiencing slow or poor wifi, the staff at The Balmoral were incredibly helpful in resolving any issues. Some guests even had their rooms changed to improve their connection. However, others had trouble connecting to the internet at all due to a bad signal or incorrect code. Despite this, the beach front views and friendly staff more than made up for any wifi troubles.

Beach

The Balmoral hotel is the perfect destination for beach lovers. Guests have constantly praised the hotel's location and proximity to the beach. Whether you want to surf or simply take a stroll, the hotel is just across the beach. The location is excellent for those who enjoy taking walks by the beach every morning. One guest loved the "herrlicher Meerblick" or wonderful view of the sea. Many guests also appreciated the hotel's easy access to nearby activities, facilities and the sea. The hotel is in a lovely location by the beach, making it a great spot for travelers who want to experience everything the sea has to offer. Overall, its proximity to the beach is definitely one of the hotel's top features.

Parking

Guests of 'The Balmoral' have mixed reviews when it comes to the parking situation at the hotel. While some guests found the parking to be limited and frustrating, others praised the assistance with parking and safe parking options. Parking can be a challenge with limited space nearby and some guests had to park their cars on the street or at a nearby parking garage. However, the customer service provided by the hotel staff when it came to parking was described as perfect and some guests were even allocated special parking for disabled guests. The off-street parking left a lot to be desired for some guests but there are longterm arrangements that can be made. Overall, while the parking situation may not be ideal, guests of 'The Balmoral' can rest assured that their cars will be parked safely and with care.

4 Star

The Balmoral in Durban is a superb hotel that offers excellent facilities and services. Guests enjoy their stay and find it to be great value for money. The hotel caters to Muslim guests, which is a rare find in Durban, making it the perfect holiday escape. Although the TV bouquet could be better, guests find nothing else to fault about the hotel. Although an old hotel, the Balmoral has improved over time with general maintenance. Overall, it is a golden gem on the Durban Golden Mile.

No, The Balmoral doesn't have any pool.

No, a spa isn't available at The Balmoral.

No, The Balmoral doesn't allow dogs.

Yes, parking facilities are available at The Balmoral.

No, The Balmoral doesn't have a gym.

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