Sheraton Grand Hotel & Spa

Edinburgh , , 1 Festival Square (Show on Map)


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Info Right in the heart of Edinburgh and offering magnificent views to the Edinburgh Castle and the quaint Old Town, Sheraton Grand Hotel & Spa is a true oasis of relaxation and rejuvenation. It offers luxurious rooms and suites, comfortable and fully-equipped with the necessary amenities, a refreshing spa where guests can invigorate body and soul, as well as excellent dining options that will leave every guest thoroughly satisfied.
Summary of reviewsThe Sheraton Grand Hotel & Spa is a great choice for a central location and stunning views of Edinburgh Castle. While some of the breakfast and dinner options received mixed reviews, the overall cleanliness and comfort of the rooms were highly appreciated by guests. The staff also received mixed reviews with some being friendly and accommodating while others were perceived as rude or unprofessional. The hotel's spa received mixed reviews regarding cost and facilities, but the gym and rooftop pool were highly praised. Guests found the beds extremely comfortable and the hotel provides a luxury stay for any traveller. Overall, it is an enjoyable and superb five-star experience, despite a few minor issues.
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Eco Friendly Hotel
As an eco-conscious hotel, Sheraton Grand Hotel & Spa shines with its green commitments. The establishment has been awarded the TripAdvisor GreenLeaders Certification, a testimony to its dedicated efforts towards environmental sustainability. It goes above and beyond to decrease its carbon footprint, currently at 44.23 kg per room night, and continues to actively implement practices that reduce water consumption, which presently stands at 377.15 liters per room night.

Environmentally conscious practices are seen throughout the hotel. In the guest rooms, recycling options are available, promoting responsible waste management amongst visitors. Moreover, the hotel has taken the forward-thinking step of providing electric car charging facilities. This convenience for electric vehicle users further encourages sustainable transportation and represents the hotel's commitment to a greener future.

Hotel for Honeymoon
This 5-star hotel offers a Romantic Escape package which includes luxurious accommodation, chocolates, champagne, Scottish breakfast and late checkout, making it ideal for a memorable honeymoon escape.

Hotel with Spa
Relax and rejuvenate at the Sheraton Grand Hotel & Spa, where Scotland's most renowned urban thermal spa experience awaits. Discover the iconic rooftop Hydropool, a must-see for any spa enthusiast. Indulge in a variety of treatments, from Ayurvedic therapies to body scrubs and wraps, couples massages, and facials. Take advantage of the fitness classes available, and unwind in the lap pool, steam room, and therapy baths. Guests booking Club & Spa Rooms also have complimentary access to the spa. Explore the Thermal Suite, with its various heat experiences, at your own leisure and indulge in our range of Made For Life Organics treatments or a fully bespoke ESPA TIME Treatment.

Hotel with Swimming Pool
At the heart of Edinburgh's city center lies the Sheraton Grand Hotel & Spa, a haven of relaxation and wellbeing. Guests can spend their day exploring the Royal Mile or shopping on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa.

The hotel's iconic rooftop Hydropool provides stunning views of the city skyline while guests soak in the warm, bubbly water. The Thermal Suite offers a range of calming salt, water and heat experiences, providing the perfect environment to unwind and forget the stresses of daily life.

The indoor heated swimming pool is open seven days a week and provides towels for the guests' convenience. The rooftop Hydropool is located on Level 7, where guests can soak in the warm water while enjoying the breathtaking views of Edinburgh. It's an opportunity not to be missed to experience Scottish luxury at its finest.

  Indoor Pool    Rooftop Pool    Pool Lap Lanes  


Hotel with Parking
Discover the wonders of Edinburgh's UNESCO World Heritage city center while staying at the ideally located Sheraton Grand Hotel & Spa. This 5-star luxury spa hotel is perfectly positioned for exploring the city's remarkable history and architectural splendor, offering all the amenities needed for a memorable experience.

When it comes to parking, the Sheraton Grand Hotel & Spa has on-site options for both short-term and daily stays. For those who prefer off-site parking, Edinburgh Castle Terrace is a mere 0.4 miles away, providing an alternative solution.

The hotel also offers valet services, ensuring a smooth and hassle-free arrival and departure for guests. In addition, eco-conscious travelers will appreciate the availability of an electric car charging station, complete with charging outlets for Tesla and generic 22 kW vehicles. The Sheraton Grand Hotel & Spa is committed to providing a seamless and enjoyable stay for all guests while keeping sustainability in mind.

EV charging stations  


Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Do you organise fitness classes? Yes, at a charge
Answers last updated by Sheraton Grand Hotel & Spa

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Rooftop Pool

Hotel with Indoor Pool

Room Types
Deluxe Room, 1 King This room features: - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Deluxe Room, 2 Twins This room features: - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Club Room, Club Lounge access, 1 King This room features: - Club Lounge access. Please inform the property of any allergies and dietary requirements prior to arrival. - Evening turn-down service - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Club Room, Club Lounge access, 2 Twin This room features: - Club Lounge access. Please inform the property of any allergies and dietary requirements prior to arrival. - Evening turn-down service - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Castle View, Deluxe Room, 1 King This room features: - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Castle View, Deluxe Room, 2 Twin This room features: - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Castle Club Room, Club Lounge access, 1 King This double room features: - Club Lounge access. Please inform the property of any allergies and dietary requirements prior to arrival. - Evening turn-down service - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Castle Club Room, Club lounge access, 2 Twin This double room features: - Club Lounge access. Please inform the property of any allergies and dietary requirements prior to arrival. - Evening turn-down service - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Sheraton Suite, Spa & Lounge access, 1 King This suite features: - Sofa, separate living room - Table with seating for 3 - Club Lounge access. Please inform the property of any allergies and dietary requirements prior to arrival. - Evening turn-down service - Access to One Spa - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Castle Suite, Spa & Lounge access, 1 King This suite features: - Sofa, separate living room - Table with seating for 3 - Club Lounge access. Please inform the property of any allergies and dietary requirements prior to arrival. - Evening turn-down service - Access to One Spa - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Mini-bar, for a fee - Free WiFi - USB Outlets - Flat-screen TV

Grand, 2 Bedroom Suite, Castle view This suite features: - Sofa, separate living room - Dining area: table with seating for 6 - 2.5 bathrooms - Walk-in wardrobe - Club Lounge access - Evening turn-down service - Access to One Spa - Air-conditioning - Separate bathtub and shower - Desk and chair - In-room safe - Iron and ironing board - Bathrobes and slippers - Hair dryer - Electric kettle, coffee and tea - Bottled water - Complimentary mini-bar - Free WiFi - USB Outlets - Flat-screen TV

Two-Bedroom Suite with Edinburgh Castle View The suite provides air conditioning.

About Sheraton Grand Hotel & Spa
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Guest Reviews
8.3
Very Good
Location
The Sheraton Grand Hotel & Spa boasts a fantastic location in the heart of Edinburgh, making it the perfect choice for a weekend break in the city. Many guests praised the central location, which is close to numerous restaurants and attractions. Notably, the hotel offers stunning views of Edinburgh Castle, further enhancing its appeal. The staff were also noted for their helpful attitude on departure day, making for a wonderful guest experience. So, whether you are looking to explore the buzzing city centre or soak up the local culture, this hotel is ideally situated for all your needs.

Breakfast
Guests at the Sheraton Grand Hotel & Spa have mixed reviews about the breakfast. Some rave about the amazing selection with a lot to choose from while others think it's overpriced and not up to par for a 5-star hotel. Some guests complained about poorly cooked items like sausages and black pudding, while others were pleased with the well-presented breakfast. Vegetarians may find it lacking as fresh vegetables were scarce. The breakfast area and bar were inviting though some thought the price was expensive for what it was. Some guests had slow service and had to repeatedly ask staff for items. Overall, the breakfast has both good and bad aspects with room for improvement in terms of food range, quality and service.

Dinner
Guests have mixed opinions regarding the dinner options at the Sheraton Grand Hotel & Spa. While some rave about the amazing food and great service at the hotel's restaurant and bar, others feel that the quality has declined and there is much less choice. Some suggest a simpler menu, while others wonder if a more formal dining option existed pre-Covid. However, there are complaints about the staffing levels in the restaurant with some guests finding it disappointing. Additionally, some felt that the food wasn't worth the cost compared to other local eateries. There were also comments about the evening temperature being a bit chilly in the restaurant. One downside noted was that there weren't any other options for dining at night apart from the hotel bar. Some guests also felt that the staff in the restaurant could be more welcoming. Overall, while there were some issues with the dinner options, many guests enjoyed their evening meals at the hotel.

Rooms
The Sheraton Grand Hotel & Spa is a beautiful and comfortable hotel with modern decor and well-presented rooms. While some guests found the rooms basic and a little outdated, others raved about the stunning and spacious accommodations with lovely soft lighting and fantastic views of the castle. The cleanliness and comfort of the rooms were generally praised, although a few guests had issues with broken shower knobs or falling-apart furniture. The hotel also boasts excellent toilet facilities and easy-to-use lights in the rooms. While some guests were disappointed with small or dated rooms, others were thrilled with their gorgeous and spacious lodgings. Many guests enjoyed a fantastic view of the castle from their rooms, although a few were disappointed with the lack of a view despite booking the hotel early. Despite a few minor issues, guests found the rooms clean, comfortable and well worth the price.

Beds
The beds at the Sheraton Grand Hotel & Spa have received high praise from guests who have stayed there. Many described the beds as "super comfy" or "extremely comfortable." The pillows were also mentioned as contributing to a great night's sleep. Guests spoke highly of the comfort of the beds and the quality of the mattresses and pillows with some commenting specifically on how soft and cozy they were. However, there were a few guests who found the mattress to be too soft or the bed to be uncomfortable. Overall, guests seemed to be very pleased with the comfort level of the beds at this hotel.

Cleanliness
If cleanliness is a top priority for you when travelling, then the Sheraton Grand Hotel & Spa is an excellent choice. Guests consistently rave about the immaculate state of the rooms and facilities. The hotel room standards are truly high and the lovely staff keep the facilities in a spotless state. Though one guest mentioned a stained carpet with an unpleasant smell, the overall consensus is that the hotel is very clean; guests have no concerns about hygiene here. The rooms are also well-organised, spacious and thoroughly modern. Additionally, the hotel is well-equipped with amenities that are kept in excellent condition. It's no wonder that guests describe the hotel as "super clean," "really clean," and "lovely clean." Whether you're in search of comfort, excellent service and modern facilities, or hygiene and cleanliness, this hotel has it all.

Staff
Guests have had mixed experiences with the staff at the Sheraton Grand Hotel & Spa. While some feel that the staff are friendly, accommodating and provide 5-star service, others have had negative experiences with rude or unprofessional staff. Some guests have reported issues with reception staff upon arrival, while others appreciated the efficiency and helpfulness of check-in. The restaurant staff also received mixed reviews on their attitude with some finding them attentive and friendly while others found them lacking in professionalism. Overall, while some guests have reported issues with specific staff members, the majority have had positive experiences and commend the staff for their professionalism and helpfulness.

Spa
The Sheraton Grand Hotel & Spa is a beautiful property with great amenities, including a lovely spa. However, some guests had issues with the cost of accessing the spa, which is an additional £35 per person on top of room rates. It wasn't always clear that the spa was not included in the room rate despite how it was advertised. Some guests had a disappointing experience at the spa with one sauna out of action and the outdoor pool being closed for most of the time. Despite this, many guests loved the spa and found the facilities to be very good with some describing the spa as one of the best they have seen. The hydro pool and thermal suite received particular praise and some guests specifically booked the hotel for the One Spa experience. However, others were upset by the additional cost for accessing the complete spa facilities and some found the spa to be over busy. Overall, it seems that the spa is a highlight for some guests, but others found it disappointing or too expensive.

Pool
Guests had mixed experiences with the pool facilities at the Sheraton Grand Hotel & Spa in Edinburgh. Some praised the hotel gym and pool as being very good, particularly the rooftop pool which was outstanding and enjoyed by many. Others expressed disappointment with the temperature of the spa pools and overcrowding. Some guests were unable to use the outdoor pool which was completely shut off or required an additional fee to gain access to a jacuzzi. Children had restricted access to the pools with only certain hours allocated for swimming. The main swimming pool in the spa was criticized for being cold and resembling a council gym pool. However, despite these issues, the location and availability of both indoor and outdoor pools at the hotel were appreciated by many guests.

Parking
Many guests have praised the Sheraton Grand Hotel & Spa for the excellent amount of parking spaces available on site. However, some have mentioned the parking charges with a few guests feeling that the £30 fee for 2 nights is steep considering the price of the rooms. Nevertheless, having on-site parking was a bonus for most visitors and many found the car parking particularly helpful during their stay. Guests have also appreciated the ease of car parking and the convenience of pickup and drop off right at the main reception for taxis. The central location combined with plenty of parking makes this hotel a great choice for visitors exploring Edinburgh by car.

5 Star
The Sheraton Grand Hotel & Spa is a fantastic choice for a five star stay in Edinburgh. Exceptional service and facilities make it one of the best hotels around. Despite not being perfect with some guests feeling that the TV options and breakfast could be improved, the overall experience is enjoyable and superb. Previous visitors highly recommend the hotel and would stay again in the future. With an inviting breakfast room and bar, the hotel provides everything you need for a perfect break away.

Luxury
Sheraton Grand Hotel & Spa is a beautiful and modern hotel that provides a luxurious stay for any traveller. The stunning interior of the property is immaculate and provides an exceptional experience. Guests can enjoy club room access for an amazing experience and the hotel's spa is simply lovely. Everything about the hotel is truly magnificent, making it an excellent place to stay. Some reviewers mention that the hotel was less luxurious than before and not quite 5-star, but overall, guests agree that it is a luxurious experience. If you're looking for a 5-star experience, the Castle suite is stunning and well worth the stay.


Yes, Sheraton Grand Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Rooftop Pool.

Yes, a spa is available at Sheraton Grand Hotel & Spa.

No, Sheraton Grand Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Sheraton Grand Hotel & Spa.

Yes, Sheraton Grand Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire
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