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Merchants Manor Spa

Falmouth , Western Terrace (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, Merchants Manor Spa is a well-located and elegantly appointed hotel that offers a comfortable and luxurious stay with great facilities. Guests praise the helpful and attentive staff and the amazing breakfast menu. While some rooms are basic or outdated, others are modern and spacious with comfortable beds and luxurious bathroom facilities. The dining experience has mixed reviews but the hotel's commitment to using locally sourced ingredients is appreciated. The spa and swimming pool area have basic facilities, but guests found it a nice addition to their stay. The hotel's ample parking options and beautiful garden with outdoor hot tubs add to the overall positive experience. However, some guests felt that the hotel was overpriced and didn't live up to its 4-star rating. Nonetheless, Merchants Manor Spa is a great option for anyone looking for attentive service and a beautiful ambiance.
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Hotel with Spa

The Linen Rooms Spa at Merchants Manor offers a truly unique experience for spa-goers. The spa therapists have traveled the globe to gather the finest wellness knowledge and create a rejuvenating journey for visitors. The spa treatments are designed to balance indulgence, relaxation and luxury for an overall change in perspective. With options such as the Leg & Foot Energizer, Cornwall Rocks Hot Stone Massage and Go Figure Detox Treatment, there is something for every preference. Additionally, there are specialized treatments for men, pregnancy and exfoliation.

Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room Please request Twin/Double when booking. Extra beds are available on request only.

Single Room Compact room with a views of either the courtyard or the garden.

Superior Double Room with Balcony A spacious room with a seating area and a small private balcony. It also features a TV with satellite channels, an en suite bathroom and a work desk.

Double or Twin Room with Shower Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as an inner courtyard view. The unit offers 3 beds.

Deluxe Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Apartment with Balcony This apartment's special features are the hot tub and the spa bath. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with sea views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit has 3 beds.

Apartment with Terrace The hot tub and spa bath are the standout features of this apartment. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 3 beds.

About Merchants Manor Spa

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Guest Reviews

7.8

Good

Location

Merchants Manor Spa is a perfect place to stay if you're looking for a great location with excellent facilities in Falmouth. The property is beautifully appointed and located within a 10-minute walk to the town center and beach. With lots of parking spaces, it's easy to get in/out of Falmouth. Guests describe the location as superb, great, lovely and perfect for anyone visiting the town. The central location offers an easy walk to the harbour and shops with plenty of parking available. While some rooms face a noisy street, most guests enjoyed the convenience of the location without the noise and chaos of the town center. Overall, a lovely stay in a great location!

Breakfast

Guests had mixed reviews about the breakfast at Merchants Manor Spa. Some found the breakfast to be nice, good, lovely and even amazing. The breakfast menu offered fair choices, but some guests found the breakfast to be limited or disappointing with confusing buffet systems or slow service. The staff at breakfast received mixed reviews as well with some guests finding the service poor or rushed, while others found them to be very polite and neat. There were some issues with the toast, but guests enjoyed the option of a latte or cappuccino to accompany their breakfast. Some guests also enjoyed the vegan options for breakfast, while others would have preferred more vegetarian options. Overall, the breakfast was to a high standard and the breakfast room was spacious and elegant.

Dinner

The dining experience at Merchants Manor Spa had mixed reviews. Comments regarding the food ranged from "all the food was delicious" to "main course was ridiculous". Some guests found the drinks "expensive" and were disappointed with the limited menu options. However, the hotel's commitment to using locally sourced ingredients was highly appreciated. The staff worked hard in a packed restaurant and guests noted that the "evening meals were really nice" and the "food was really good". A few guests suggested exploring options in town for nicer and cheaper meals instead of opting for the hotel's reserved tasting menu, which was pricey. Overall, while some guests felt that the evening meal was "nothing special", others found the dining experience "excellent".

Rooms

The rooms at Merchants Manor Spa receive mixed reviews with some guests raving about the amazing and spacious accommodations with very comfortable beds and modern, clean bathrooms. The building is described as lovely with elegant decor and attention to detail. However, some guests were disappointed with basic or outdated rooms lacking in personality, shabby or distressed furniture and various maintenance issues like black mould or strange smells. Tea/coffee making facilities are not always provided and some complained about noise from adjacent rooms or traffic. Some guests were disappointed by a lack of literature about the hotel or its amenities, while others praised the friendly staff and good location. Overall, while some guests were happy with their room, others felt that it didn't match the rest of the hotel or were not worth the high price.

Beds

The beds at Merchants Manor Spa seem to be a real highlight for guests staying at the hotel. Reviewers consistently describe them as comfortable with some going so far as to call them "extremely" or "super" comfy. The size of the beds also gets a lot of positive feedback with several guests mentioning that they were very big or even "huge". Despite a few guest complaints about uncomfortable beds, the overwhelming majority of reviewers agree that the beds at Merchants Manor Spa are a great place to rest your head after a long day of sightseeing or relaxing at the spa. Overall, it seems that comfort is a top priority for this hotel when it comes to their beds.

Cleanliness

Merchants Manor Spa is a tastefully decorated hotel that offers a modern and clean experience for its guests. However, a few guests have noted issues with cleanliness, including black mould in the shower, dust on various surfaces and dirty floors. Despite these complaints, the majority of reviews praise the hotel's cleanliness and note that rooms are spacious, comfortable and well-presented. The hotel's public areas are also well-maintained, though some communal spaces and bedrooms may be in need of a deep clean. Overall, guests appreciate the helpful staff and excellent food and recommend the hotel's good location and elegant atmosphere.

Staff

Guests rave about the staff at Merchants Manor Spa, describing them as friendly, helpful and attentive. Many guests also emphasize the amazing, fantastic and wonderful service provided by the staff. They go out of their way to make guests' stays more comfortable and nothing is too much trouble for them. The staff are knowledgeable, professional and accommodating and they work well together as a team. However, some guests do mention that some staff members were difficult to contact and there were issues with receiving assistance. Despite this, the majority of guests highlight the exceptional customer service and friendly atmosphere created by the staff. Overall, guests seem to be impressed by the quality of service provided by the staff at Merchants Manor Spa.

Spa

Merchants Manor Spa offers basic spa facilities including a nice swimming pool and sauna which were enjoyed by guests. Some guests found the spa to be expensive and disappointing, while others appreciated having the pool and leisure facilities as a treat after work. The changing rooms in the spa were noted to have black mould on them and some facilities were out of order during some stays. Overall, the spa was considered a bonus by some guests who had rooms near the facilities, but others felt that the hotel promised more than it delivered. Spa treatments were available, but some guests found the prices to be too high. The hotel is adults only, but some guests noted that the spa facilities were not readily accessible or offered. Despite some negative comments, other guests found the pool, gym and hydro pool to be wonderful and enjoyed a swim and relaxation during their stay.

Pool

Merchants Manor Spa offers a lovely swimming pool and sauna facilities for guests to enjoy. The pool is warm and the gym is well-equipped. Some guests particularly enjoyed having the pool and spa as a treat after work. However, a few guests complained about the door to the pool being loud, which disturbed their sleep. Despite this, many guests found the pool area to be lovely and enjoyed swimming in the pool. While some guests mentioned that the pool was too warm for their liking, others found it superb. Additionally, the hotel offers good facilities and free parking. Although some facilities were broken apart from the pool, guests can still enjoy a large gym/cardio area and jacuzzi. It's worth noting that the swimming pool is only about 13m and tends to be quite warm. Guests can take advantage of the hotel's beautiful garden with outdoor hot tubs that can be pre-booked. While there is no literature of anything to do, the hotel offers breathtaking views of the sea and breakfast is no doubt the best part of the stay.

Parking

The Merchants Manor Spa is a beautifully converted old building that boasts plenty of parking options for guests. Whether you want to use the off-street parking or take advantage of the ample parking spaces on site, there's always a spot available. Although the car park entrance might need some improvement, there's no denying the ease of getting to your room. Unfortunately, there's no provision for disabled parking, which is something to bear in mind. In any case with the stunning sea views, spacious and well-equipped rooms, fantastic breakfast and exceptional spa facilities, the Merchants Manor Spa is a top-notch choice for a relaxing stay in Falmouth.

4 Star

If you're looking for a comfortable and luxurious hotel with great facilities, Merchants Manor Spa might be the right option for you. Guests have complimented the lovely bar and restaurant area, which adds to the overall positive experience of the hotel. The swimming pool and spa area were also mentioned several times and it seems like a great spot to relax and enjoy. The rooms themselves were clean and comfortable with a luxurious feel. Furthermore, the freshly cooked breakfast was also appreciated by guests. However, a few reviews mentioned that the hotel didn't always live up to the 4-star rating and some believe it was only a 3-star hotel in reality. Others felt that the hotel was not good value for money at all with 4-star prices and 3-star facilities. Nonetheless, if you're looking for a lovely hotel with attentive service and a beautiful ambiance, you might still want to consider 'Merchants Manor Spa'.

Luxury

Merchants Manor Spa is a beautiful property that offers a clean, comfortable and luxurious stay. The hotel has been tastefully converted from an old building into a modern hotel with spacious rooms that overlook the sea. The beddings are comfortable and the bathrooms are spacious, some even have a bath/jacuzzi. The breakfast is a must-have and served in the restaurant, facing the sea. The hotel has a 24*7 barista coffee service, a beautiful garden with outdoor hot tubs, a gym, pool and spa. It's a relaxing and special stay with ample parking, although some guests felt it was overpriced and more of a 3* than 4*. Nevertheless, it's a lovely hotel with beautiful cocktails and nothing springs to mind that can dampen the luxurious experience.

Yes, Merchants Manor Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Merchants Manor Spa.

No, Merchants Manor Spa doesn't allow dogs.

Yes, parking facilities are available at Merchants Manor Spa.

Yes, Merchants Manor Spa has a gym.

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