Quality Inn & Suites Fayetteville I-95 enjoys a strategic location just off Interstate 95, making it an ideal stop for travelers between major destinations, such as New York and Florida. Its proximity to various dining options and fast food restaurants further enhances its convenience. Guests appreciate the quiet surroundings despite its highway closeness and the ample parking space is another noted benefit, particularly for those on a budget.
The complimentary breakfast receives generally positive feedback with many guests enjoying the variety of options such as waffles and cheese omelets. While certain areas for improvement were noted, like the need for more variety and occasional issues with restocking, the breakfast experience is largely seen as a satisfactory start to the day.
Room reviews are mixed. Positively, guests praise the size, comfort and convenience of room amenities. However, issues with cleanliness, odors and maintenance detract from the overall experience, indicating a need for improved housekeeping standards and maintenance.
The hotel's cleanliness overall also receives mixed sentiments. While some rooms are noted for their cleanliness, others face issues ranging from dirty carpets to unpleasant smells. Bathrooms in particular could benefit from enhanced cleaning protocols.
Interactions with the hotel staff vary, though generally, guests find the staff to be friendly and helpful. The front desk personnel, especially, are frequently commended for their courteous service, which positively impacts guest experiences.
The pool is another area that guests appreciate, often described as clean and well-maintained. However, occasional closures and maintenance issues were reported, affecting some guests’ enjoyment.
Parking is mostly praised for its ample availability and convenience. The well-lit and free parking area is beneficial, though occasional minor issues like potholes and trailer parking were mentioned.
Guest opinions on the beds are varied. While some find them comfortable and conducive to a good night's sleep, others report issues with comfort and cleanliness, such as dirty sheets and uncomfortable mattresses.
The hotel's affordability and basic amenities make it a practical choice for budget-conscious travelers, despite it being older and somewhat shabby around the edges. It adequately meets the needs for an overnight stay without luxury.
A standout feature is the hotel’s pet-friendly policy, earning high marks from travelers with pets. Designated pet accommodations ensure that both the pets and their owners have a pleasant stay. Despite occasional minor issues with room odors from previous pet occupants, the hotel’s welcoming attitude towards pets significantly enhances its appeal.
Overall, Quality Inn & Suites Fayetteville I-95 offers a convenient and reasonably comfortable lodging option for travelers, particularly those with pets, looking for an affordable stay off the highway. Improvements in cleanliness and room maintenance could further elevate guest satisfaction.
Categories
Dog Friendly
This Quality Inn & Suites is pet-friendly. It may offer amenities such as grassy areas for pet relief.
Parking
This Quality Inn & Suites offers on-site parking. The hotel's location near the I-95 and its parking facilities make it a convenient option.
3 Star
This hotel offers affordable accommodations and a complimentary breakfast. It features a seasonal outdoor pool, providing guests with a budget-friendly stay.
Outdoor Pool
Features a seasonal outdoor pool and essential amenities. It's a practical choice for travelers looking for a budget-friendly option near I-95.
Pool
Outdoor Pool
Room Types
King Suite with Sofa - Non SmokingThe suite features a tea and coffee maker, a seating area, heating, as well as a TV with cable channels.
King Suite with Sofa Bed - Disability Access/SmokingThis suite offers a tea and coffee maker and a TV.
Quadruple Room - Non SmokingThis quadruple room has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.
King Suite - Smoking
Double Room with Two Double Beds - SmokingThe unit offers 2 beds.
King Suite - Non-Smoking
King Suite - Accessible/Non-Smoking
Double Room with Two Double Beds - Non-SmokingThe unit has 2 beds.
Queen Suite - Non-Smoking
Suite with Two Double Beds - Accessible/Non-Smoking
Guest Reviews
5.7
Rated
Review Summaries
Location
Quality Inn & Suites Fayetteville I-95 is well-regarded for its strategic location, particularly its proximity to Interstate 95. The hotel is conveniently situated just off the highway, providing easy access for travelers. Its nearness to many fast food restaurants and other dining options is particularly appreciated, as it adds a layer of convenience for guests.
Guests frequently highlight the location's accessibility, mentioning that it makes for a perfect stop between major destinations like New York and Florida. The area around the hotel is noted to be quiet, enhancing the comfort of the stay despite its closeness to the highway.
Additionally, visitors often mention that the overall location of the hotel is good, nestled in a decent and clean area with ample parking and offering quick in-and-out access. The value of the hotel's placement is underscored by the reasonable price, making it an attractive option for budget-conscious travelers.
While a few reviews hint at concerns like the smell of cigarettes, the majority agree that the location's benefits outweigh the drawbacks. Overall, Quality Inn & Suites Fayetteville I-95 stands out as a convenient and strategically placed lodging option for travelers on the road.
Breakfast
The breakfast at Quality Inn & Suites Fayetteville I-95 received a mix of reviews, mostly leaning towards the positive side. Many guests appreciated the complimentary breakfast, noting it as a highlight of their stay. The breakfast was often described as good, very good or even outstanding with a variety of options available, such as waffles, biscuits and gravy and cheese omelets. Families especially enjoyed making waffles together.
While some guests found the breakfast delicious and well-equipped, others mentioned that it could benefit from more variety and better quality. There were mentions of minimal offerings and certain items being stale or limited. A few reviewers pointed out that the coffee machine was occasionally broken and items like eggs or milk were sometimes missing or not restocked promptly.
Overall, the breakfast experience seemed to vary depending on the day and individual preferences, but quite a few guests found it satisfactory and appreciated that it was included in the room fee. Friendly staff and a clean breakfast area added to the positive aspects, making it a decent start to the day for many.
Rooms
The rooms at Quality Inn & Suites Fayetteville I-95 have received mixed feedback from guests. On the positive side, several reviews mentioned that the rooms were a decent size, clean and comfortable. Guests appreciated the amenities like sofas and coffee tables, which enhanced the room's convenience. Some rooms were noted to be well-maintained despite the hotel being older and the hotel's location was found to be very convenient.
However, there are significant concerns that guests have highlighted. Many rooms were reported to have unpleasant odors, ranging from musty to smoke and even marijuana smells. Cleanliness was a recurring issue with multiple mentions of dirty sheets, stained furniture and unclean bathrooms. Problems like broken faucets, non-functional remote controls and outdated furnishing further detracted from the guest experience. There were also reports of pests and mold, adding to the list of cleanliness-related issues.
In summary, while some guests found the quality acceptable and the rooms comfortable, there is a clear need for improvements in cleanliness, maintenance and odor management to enhance the overall guest experience at this hotel.
Beds
Quality Inn & Suites Fayetteville I-95 has received a range of feedback regarding its beds from guests. Some visitors found the beds comfortable, citing the pillows and overall experience as positive and enjoying a good night's sleep. However, the hotel's beds have also been criticized for various issues. There were frequent mentions of uncomfortable and unsupportive beds with some guests describing them as hard to sleep on. A number of reviews pointed out stained bedding, dirty sheets and even unclean blankets. Smaller-than-expected pillows and instances of unpleasant odors were noted. Some guests also reported problems with the sofa beds, describing them as unusable and poorly maintained. Despite some guests praising the comfort of their beds, the negative feedback regarding cleanliness and comfort appears prevalent.
Cleanliness
The cleanliness of the Quality Inn & Suites Fayetteville I-95 has garnered mixed reviews from guests. While some guests noted that their rooms were very clean or even extremely clean, others encountered significant issues. Positive remarks highlighted the clean and pleasant rooms, particularly mentioning that some rooms designated for pets were unexpectedly clean and comfortable. However, many guests reported a plethora of cleanliness concerns, ranging from dirty carpets and sticky floors to stained towels and bed linens. Several guests mentioned the presence of cobwebs, moldy smells and even insects in the rooms. Complaints about the smell were also frequent with odors of cigarettes, mold and dampness being commonly reported. The bathroom cleanliness was another area of concern with reports of dirty soap, hair in sinks and caulking issues. Overall, while there are positive experiences, the general consensus suggests that housekeeping standards could be considerably improved.
Staff
Visitors to the Quality Inn & Suites Fayetteville I-95 have had notably varied experiences with the hotel staff. Numerous reviews emphasize the friendliness and helpfulness of the staff, highlighting the courteous and attentive nature of many team members. Guests frequently mentioned the excellent and courteous reception they received, often noting the staff were friendly, accommodating and quick to assist when needed.
The morning staff, desk clerks and other front desk personnel were often singled out for being pleasant and efficient, aiding in smooth check-ins and check-outs. Several reviews pointed out that the staff’s warm demeanor made their stay more enjoyable.
However, the feedback was not uniformly positive. Some guests reported encounters with unhelpful or even rude staff, expressing dissatisfaction with their customer service experiences. These contrasts in service quality might suggest uneven training or possibly high turnover.
Overall, while many guests had positive interactions with the hotel staff, the experience appears to vary, potentially affecting the enjoyment of the stay. The management would do well to address the inconsistencies to ensure all visitors receive the high standard of service that many guests have praised.
Pool
The pool at Quality Inn & Suites Fayetteville I-95 generally leaves a favorable impression on guests for its cleanliness and maintenance. Many appreciated the nice, warm pool and found the pool area visually appealing. Several reviews highlighted the pool being clean and well-maintained, contributing to a positive guest experience. However, there were occasional issues with the pool being closed and some reports of it being dirty or not cleared of debris, which restricted access for some guests. Nonetheless, when open and properly maintained, the pool seems to provide a pleasant amenity for hotel visitors.
Parking
The parking at Quality Inn & Suites Fayetteville I-95 offers several positive aspects. There is ample availability with a large, well-lit parking lot, ensuring guests can find spots easily. The hotel provides free parking and an awning for protection from inclement weather. However, some guests noted a giant pothole at the end of the driveway and occasional difficulty finding parking while towing trailers. Additionally, it's not always possible to park directly in front of rooms and some find the parking lot active into late hours. Despite these minor concerns, the overall consensus is that parking is generally good and convenient.
3 Star
Quality Inn & Suites Fayetteville I-95 offers an affordable lodging option for those seeking a basic overnight stay. Despite being an older property, it is maintained adequately and provides a comfortable bed for an inexpensive price. The hotel's location, conveniently situated off the highway, adds to its appeal for travelers who need a simple stopover. While some guests noted that the rooms could use updating and found the hotel a bit shabby around the edges, others remarked that the overall quality of the property was higher than anticipated. Though expectations for a three-star hotel were not entirely met, the establishment remains a very good and exceptionally well-kept choice, albeit without any luxurious frills.
Dog Friendly
Quality Inn & Suites Fayetteville I-95 stands out for its pet-friendly facilities and policies, making it an attractive option for travelers with dogs. Accommodations are specifically designated for pets, ensuring a comfortable stay for pets and their owners. The welcoming attitude towards pets, combined with accommodating services, makes it a popular choice for those traveling with their furry friends. The hotel's pet policy is a decisive factor for many guests, highlighting the importance of being dog friendly. Although a few guests noted a room smell attributable to previous animal occupancy, the overall pet acceptance and amenities dedicated to pets contribute significantly to the hotel's appeal.
FAQ
Yes, Quality Inn & Suites Fayetteville I-95 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Fayetteville I-95.
Yes, Quality Inn & Suites Fayetteville I-95 welcomes dogs.
Yes, parking facilities are available at Quality Inn & Suites Fayetteville I-95.
No, Quality Inn & Suites Fayetteville I-95 doesn't have a gym.
