The staff at Nicolas Rooms are exceptional with many guests praising the warmth and friendliness of the hosts. From the moment of arrival, guests feel welcomed and cared for by the team, who are always attentive to their needs. Many reviews mention Alex, the hotel manager, who is always available to offer advice and assistance. The family who own the hotel also receive high praise with many guests noting their hospitality and willingness to go above and beyond to make their stay special. Despite some staffing shortages, the team at Nicolas Rooms remain dedicated to providing excellent service with a smile. From the front reception to the restaurant, guests consistently remark on the exceptional staff who make their stay unforgettable. Overall, the staff at Nicolas Rooms are a highlight of any visit, offering attentive, friendly service that makes guests feel right at home.