Please suggest which room type a family with one child should choose and where the child will sleep: Triple or quad have two queen beds or two beds Upgraded with Kitchenette - Quad room
Please suggest which room type a family with two children should choose and where the children will sleep: 2 Bedroom Apartment 1 King room 1 Queen room. Separate living room - has couch but does not pull out.
Please suggest which room type a family with three children should choose and where the children will sleep: 2 Bedroom Apartment (1 King room 1 Queen Room). Separate living room - has couch but does not pull out. Roll-away can be utilized ($10).
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: King executive suite with travel crib placed in room - crib at no cost.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: The quad or triple room (2 queen beds) travel crib can be utilized at no cost.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: The one king bed executive room - travel cribs available at no cost.
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Νο
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:
Children television networks
Other: water park for kids operates summer Mid May - Mid September 1KM
Answers last updated by Lakeview Inns & Suites - Fort Nelson
Do you accept dogs in all rooms? No, some rooms only: First, Second and Fourth Floorsq
Is there an extra charge? Yes, C$ 25.00 per booking, C$ per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Animals are not allowed in the breakfast area. Guest cell phone number is required should you go out and leave your pet unattended.
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information No exotic pets such as snakes or spiders.. Owners are responsible for any damage to guest rooms or public area caused by thier pets. Owners who pay via interac debit or cash must pay a $200 damage deposit.
Answers last updated by Lakeview Inns & Suites - Fort Nelson
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: PNK1- Accessible
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: PNK1 - Accessible
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Automatic doors at the front entrance. Entrance is level with the ground. All room doors are 36 inches wide. All guest rooms have mini horns and the accessible rooms have a flashing light in the instance our fire alarms sound.
Answers last updated by Lakeview Inns & Suites - Fort Nelson
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other A plexiglass safety partition exists at the front desk however need to check ID and credit cards
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
We follow Provincial Covid19 Sanitization Protocols
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Fitness Room, Business Centre are one person at a time and must clean equipment between uses. Breakfast buffet is grab and go continental with a premade protion option. Airport Transfer is limited to 7AM - 3PM Mon - Friday unless prearranged.
Has the hotel closed during the pandemic? No
Additional Information: Breakfast items are prewrapped and available at the Front Desk, Muffins, Breads, Cereal, Milk, Fruit, Yogurt. We use approved cleaners for surface sanitization.
Answers last updated by Lakeview Inns & Suites - Fort Nelson
King Suite - Non-SmokingFree Wi-Fi, a TV and a DVD player are provided. A fridge, a microwave and a coffee maker are included.
Deluxe Queen Room with Two Queen Beds - Non-SmokingFree Wi-Fi and a TV with a DVD player are provided. A kitchenette is included.
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a dining area. The unit offers 2 beds.