Fukuoka, Hakata-ku Nakasu 5-4-1933.594039,130.403351(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 25 Jun - Fri, 26 Jun25 Jun - 26 Jun
1 Room2 Guests
Info
Summary of reviews
Henn na Hotel Fukuoka Hakata enjoys a prime location that has earned consistent praise from guests, making it an ideal choice for visitors exploring Fukuoka. The close proximity to key attractions such as Nakasu-Kawabata Station, Tenjin, Hakata and Canal City, as well as convenient access to transportation options, adds significant value to the stay. The downtown area with shopping streets, malls and cultural attractions, is within walking distance, enhancing overall guest convenience.
Guests frequently commend the hotel's value for money, especially during peak holiday periods. Cleanliness, robotic receptionists and a complimentary drink corner in the lobby are highlighted as added perks and discounted parking is a boon for those driving.
While the breakfast service receives mixed reviews, it retains a generally positive reception. Guests appreciate the inclusion of breakfast with their stay, enjoying simple yet satisfying options. The attached café's pastries are notably praised, though some guests desire more variety and substantial options.
Dinner services shine with high commendations, particularly for the drinks and light snacks available for free. The food quality, especially items like cookies and orange juice, is well-received and the convenience of takeout options adds to the positive dining experience. Nearby dining and entertainment enhance the vibrant stay.
The rooms, while consistently praised for cleanliness, receive mixed feedback regarding space. Although compact, they are cleverly designed to maximize usability and amenities such as air conditioning and clothes steamers are appreciated. Comfort is noted despite spatial limitations, making the rooms functional and inviting for budget-conscious travelers.
Cleanliness throughout the hotel generally meets guest expectations, contributing to a welcoming atmosphere. Some specific areas might need more attention, but overall, the hotel is maintained well. The friendly staff further elevate the experience, praised for their courteous and efficient service alongside the novelty of robotic receptionists.
The availability of user-friendly free Wi-Fi ensures guests remain connected with handy outlets adding convenience. Beds receive positive remarks for their comfort, though opinions on pillows vary and some rooms have less ideal bedding arrangements.
Henn na Hotel Fukuoka Hakata offers a commendable three-star experience with well-aligned amenities and services. The cost-efficient pricing and proximity to transportation make it a smart choice for travelers, providing a comfortable and modern stay.
3 Star
Accessible
Room Types
Double Room with Small Double BedThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 1 bed.
Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.
Triple RoomThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room provides air conditioning, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit offers 3 beds.
Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.
Deluxe Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 2 beds.
Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 4 beds.
Single RoomThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 1 bed.
Concept Quadruple Room - DinosaurThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 4 beds.
Concept Triple Room - DinosaurThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit has 3 beds.
Concept Room - CHOCOBALLThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 2 beds.
Concept Room - Shinkansen The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit has 2 beds.
Concept Room - ChamisuruThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit has 2 beds.
Concept Room - Niwaka SenpeiThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.
Concept Single Room - ReFaThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 1 bed.
Concept Twin Room with Sofa - ReFaThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 2 beds.
Concept Twin Room - ReFaThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit has 2 beds.
Concept Small Double Room - ReFaThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 1 bed.
Concept Double Room - ReFaThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit has 1 bed.
Concept Deluxe Twin Room - ReFaThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 2 beds.
Concept Room - Doraemon Movie RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit offers 2 beds.
Concept Twin Room - DinosaurThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Review Summaries
Location
'Henn na Hotel Fukuoka Hakata' boasts a prime location that is consistently praised by its guests, making it an ideal choice for visitors to Fukuoka. Guests appreciate the hotel's proximity to key attractions such as Nakasu-Kawabata Station, Tenjin, Hakata, Canal City and numerous dining options including famed local food stalls and convenience stores. The hotel also provides easy access to transportation with the subway, bus stops and train stations nearby, facilitating convenient travel to and from the airport and other areas.
The central location allows guests to explore the vibrant downtown area, including Kawabata Shopping Street, Don Quixote, Riverain Mall and Hakata Old Town, all within walking distance. The accessibility enhances the overall convenience of the stay, as guests can easily visit the Asian Art Museum, PayPay Dome and other attractions.
Furthermore, the hotel offers a balance of affordability and amenities, providing good value for money, especially during peak holiday periods. Additional perks such as separate bath and toilet facilities, cleanliness, the novelty of robotic receptionists and a complimentary drink corner in the lobby contribute to a positive guest experience. For those driving, discounted parking is available through hotel affiliations.
In conclusion, the 'Henn na Hotel Fukuoka Hakata' combines an advantageous location with reasonable pricing and essential conveniences, making it a highly recommended stay for travelers looking to explore Fukuoka with ease.
Breakfast
The breakfast experience at Henn na Hotel Fukuoka Hakata is quite mixed but leans towards a generally positive reception. Many guests appreciated that breakfast was included for free with their stay, often mentioning this as a pleasant surprise. The offerings typically include simple yet satisfying options such as bread, cereal, yogurt, frozen fruits and beverages, which many found easy and enjoyable to eat. The presence of delicious pastries, bread and bagels from the attached cafe also received notable praise.
However, the simplicity of the breakfast was a common critique with some guests expressing a desire for more variety and substantial options. The breakfast service often consisted of boxed meals, which received mixed reviews—while some found them delicious, others were disappointed, especially when the meals were cold or lacked flavors that suited their taste.
Despite the simplicity, the complimentary nature and convenience of the breakfast service were frequently highlighted as positive aspects. The light breakfast provided a good start to the day for many, although a few reviews suggested that expanding the variety could enhance the overall breakfast experience.
Overall, while the breakfast at Henn na Hotel Fukuoka Hakata is appreciated for its inclusion and convenience, there is room for improvement in terms of variety and meal options to cater to a broader range of preferences.
Dinner
The dining experience at Henn na Hotel Fukuoka Hakata receives high praise from guests. The drinks and light snacks available for free add a delightful touch with particular appreciation for the delicious cookies available in the lobby from 10am. The food in the dining room, especially the orange juice, receives commendation for its excellent quality. Guests find enjoyment in breakfast, tea time and the bar offerings. The allowance for takeout from the food and drink room adds a layer of convenience. Beyond the hotel, guests highlight the abundance of dining and entertainment options nearby, including many restaurants, convenience stores and yatais, adding to the vibrant experience of staying at the hotel. However, some reviews point out that detailed cleaning could use some improvement.
Rooms
The rooms at Henn na Hotel Fukuoka Hakata have received mixed reviews, primarily highlighting cleanliness as a significant positive aspect. Guests consistently remarked that the rooms were spotlessly clean, well-maintained and tidy, creating a pleasant and inviting atmosphere. The room amenities, such as independent air conditioning, clothes steamers and a drying machine, were also highly appreciated. Additionally, the separate bath and toilet areas were a notable convenience for many visitors.
However, the recurring theme in the reviews was the limited space. Many found the rooms, especially those designed for three or more people, to be cramped and insufficient for larger luggage. The rooms often felt tight and compact with some guests unable to fully open their suitcases or stretch out comfortably. Despite these spatial limitations, certain reviewers mentioned that the room layouts were cleverly designed to maximize use of the available space, making the compactness more manageable.
In terms of comfort, reviews were generally positive, noting that the rooms, though small, were comfortable and functional. The minimalist design and excellent soundproofing also contributed to a restful stay. For travelers looking for a budget-friendly option with clean and modern facilities, this hotel offers a satisfactory experience, even if the room sizes are on the smaller side.
Beds
The guest reviews of the beds at Henn na Hotel Fukuoka Hakata reflect a generally positive sentiment. Guests frequently praised the comfort of the bedding with many noting that the mattresses were neither too hard nor too soft, contributing to a good night's sleep. The spaciousness of some beds and the pleasant, soft and fluffy bedding were also highlighted as contributing to the overall comfort.
However, opinions on pillows were mixed; while some found the height and firmness just right, others suggested the availability of pillows with varying hardness for a better experience. A few guests mentioned that they had to improvise with bath towels due to a preference for lower pillows.
The arrangement of beds was another positive aspect with some reviews noting the ease of converting twin beds into a queen-size bed, providing flexibility and additional comfort.
On the downside, some rooms featured small beds or hard sofa beds, which were less ideal for comfort. There were also remarks about the beds being hard as stone or uncomfortable at times.
Overall, the comfort and quality of the beds at the hotel seem to be well-received by most guests, contributing to a comfortable stay.
Cleanliness
The Henn na Hotel Fukuoka Hakata generally receives positive remarks for its cleanliness and comfort. Many guests appreciated the spotlessly clean rooms and the overall sense of cleanliness throughout the hotel. The building and facilities were often described as clean and well-maintained, adding to the pleasant and comfortable atmosphere of the hotel.
However, there were some concerns regarding specific areas that needed more attention. A few guests mentioned issues like dusty floors, dirty bathtubs, pink stains in the bathroom and unclean conditions in hidden spots such as the sides of bathroom surfaces and the top of refrigerators. There were also reports of the cleaning staff being somewhat inconsistent with some areas not being restocked or cleaned thoroughly. Despite these isolated complaints, the majority of reviews reflected that the rooms were clean and modern, making the stay enjoyable for most guests.
The hotel's atmosphere and the staff's friendliness were frequently noted positively, contributing to an overall pleasant experience. The rooms were described as beautiful, tidy and well-equipped with a general satisfaction regarding their cleanliness. The cleanliness of common areas and the arrangements within rooms added to the hotel’s appeal.
While there were suggestions for more frequent and thorough cleaning in certain areas, the Henn na Hotel Fukuoka Hakata stands out for its comfortable, clean and welcoming environment.
Staff
The staff at Henn na Hotel Fukuoka Hakata have garnered enthusiastic praise from guests for their exceptional service. Many guests highlighted the staff's courteous, kind and polite demeanor, frequently emphasizing prompt and helpful responses. The reception staff were noted for being particularly accommodating and attentive, often swiftly addressing issues that the robotic dinosaurs, a unique feature of the hotel, could not manage.
In addition to polite and reassuring interactions at the front desk, the staff's customer service skills extended to practical requests, such as storing luggage and providing assistance with check-in processes. Despite a couple of mentions of unresponsiveness and busy staff, the overall sentiment reflected well-trained employees dedicated to offering supportive and efficient service.
The innovative and playful presence of dinosaur robots at reception was a hit, delighting both children and adults and contributing to a memorable and entertaining check-in experience. This charming blend of advanced technology and human touch seemed to resonate well with the majority of guests.
Wi-Fi
Henn na Hotel Fukuoka Hakata offers convenient Wi-Fi access that is user-friendly, making it easy for guests to stay connected. The availability of free Wi-Fi extends to both the rooms and a complimentary lounge area, ensuring accessibility throughout the hotel. Additionally, the rooms are equipped with handy outlets near the bed and next to the TV, adding further convenience for charging devices. However, despite the overall positive experience, there are occasional reports of less-than-ideal internet performance.
3 Star
Henn na Hotel Fukuoka Hakata offers a commendable three-star experience with amenities and services that align well with its rating. Guests appreciate the cost-effective pricing, finding it suitable and appropriate for the stay. The hotel's proximity to the station adds to its convenience and affordability. Rooms, although described as narrow and small, are generally perceived as nice and new. The overall standard reflects a reasonably typical hotel experience with no major concerns reported by guests.
FAQ
No, Henn na Hotel Fukuoka Hakata doesn't have any pool.
No, a spa isn't available at Henn na Hotel Fukuoka Hakata.
No, Henn na Hotel Fukuoka Hakata doesn't allow dogs.
No, parking facilities aren't available at Henn na Hotel Fukuoka Hakata.
No, Henn na Hotel Fukuoka Hakata doesn't have a gym.
