Checkin - Checkout datesThu, 25 Jun - Fri, 26 Jun25 Jun - 26 Jun
1 Room2 Guests
Info
Summary of reviews
The Garabit Hotel is beautifully situated at the foot of the iconic Garabit Viaduct, providing guests with stunning views of this historical structure and the serene Truyère River. Its picturesque location is ideal for nature enthusiasts and offers a calm and restful environment, with accessible travel connections and ample parking for convenience.
Guests have mixed feelings about the hotel’s amenities and services. The breakfast experience is generally positive, with a pleasant ambiance and friendly service, though improvements in the variety and organization of offerings could enhance it further. The dinner service, however, tends to disappoint due to limited options and varying quality, leaving some guests unsatisfied.
The rooms provide a mixed experience; many are spacious and offer beautiful views, contributing positively to the stay, yet the hotel’s dated appearance and cleanliness issues detract from the overall experience. Remodeled rooms with comfortable beds are appreciated, but further updates and maintenance are necessary to improve guest satisfaction.
Cleanliness appears to be a significant concern across many reviews, with guests frequently mentioning inadequacies in hygiene and upkeep throughout the hotel. Staff service is reported as inconsistent; while some members are noted for their friendliness and effort, frequent absences at the reception desk are frustrating for guests.
Free Wi-Fi at the Garabit Hotel is often unreliable, presenting inconvenience for those who require consistent internet access. The pool, a generally well-regarded amenity, offers a refreshing retreat when maintained, but issues with its cleanliness and accessibility have been noted.
Overall, while the Garabit Hotel boasts a remarkable location and potential for a charming stay, addressing key areas such as cleanliness, staff availability, dining options, and consistent room updates would significantly enhance the guest experience.
Categories
Free Wi-Fi
The Garabit Hotel provides free Wi-Fi for its guests. The provision of Wi-Fi allows guests to remain connected.
Pool
Indoor Pool
Outdoor Pool
Honeymoon
Dog Friendly
3 Star
Outdoor Pool
Indoor Pool
Room Types
Double Room with Private BathroomWith a view of the lake, the room features a flat-screen TV and en suite facilities with free toiletries, a hairdryer, and a bath tub or shower.
Triple Room with BathWith a view of the lake, the room features a flat-screen TV and en suite facilities with free toiletries, a hairdryer, and a bath tub or shower.
Quadruple Room with BathThe room features a flat-screen TV and en suite facilities with free toiletries, a hairdryer, and a bath tub or shower.
Twin Room with BathThe room features a flat-screen TV and en suite facilities with free toiletries, a hairdryer, and a shower.
Guest Reviews
4.7
Rated
Review Summaries
Location
Nestled at the foot of the iconic Garabit Viaduct, the Garabit Hotel boasts an exceptional and picturesque location that guests can't stop raving about. The majestic structure, designed by the renowned Gustave Eiffel, elegantly towers over the tranquil Truyère River, creating a breathtaking backdrop for visitors. The hotel's position offers stunning views of both the viaduct and the serene lake, making it a perfect spot for nature enthusiasts and those seeking a peaceful retreat.
The surrounding area is quiet and enveloped in natural beauty, providing a calming environment that's ideal for a restful overnight stop. Travelers often find the hotel's accessibility, with ample parking and proximity to major highways, particularly convenient for those passing through on longer journeys.
The recently renovated accommodations add a touch of modern comfort to the classic setting, while the attentive and friendly staff enhance the overall experience. Spacious rooms with impressive views of the viaduct and valley create a memorable stay for guests who appreciate both the historical significance of the site and the idyllic landscape.
Whether it's a leisurely escape or a convenient stopover, Garabit Hotel's prime location and charming views offer an inviting haven for all types of travelers.
Breakfast
Garabit Hotel's breakfast experience elicits mixed reactions from guests, with both commendable and critical observations. Many guests find the breakfast satisfactory, describing it as good or even very good in some instances. A notable positive aspect is the friendly service afforded by staff when present, and the breakfast room's pleasant ambiance, enhanced by a scenic view, adds to the dining experience. However, several guests highlight areas needing improvement, such as the limited variety in the buffet and the absence of dining staff, which can lead to inconvenience. The breakfast selection tends towards being basic, lacking the diversity expected by some, and features items like hard bread and sparse cold cuts. Additionally, timing and value concerns arise, as breakfast starts at 8 a.m., which may not suit early travelers, and the €11 charge is considered steep by those expecting a more comprehensive offering. Overall, while some breakfast aspects are praiseworthy, enhancements in variety, service, and organization could elevate the guest experience.
Dinner
Garabit Hotel's dining experience leaves much to be desired, according to guest feedback. Many guests have found the lack of dining options to be a significant inconvenience, especially with the absence of nearby alternatives. Although the hotel advertises dining services, they are often unavailable or limited to basic options like vending machines.
When meals are offered, the reviews suggest a disappointing quality. The evening buffet, priced between €25 and €27, is often criticized for its mediocre selection, ranging from canned celery to verging on inedible options, leaving some guests feeling they received poor value for money. Though described as a simple local cuisine, the meals often failed to meet guest expectations.
On a slightly more positive note, some guests mentioned the all-you-can-eat buffet including wine as a decent offering, and the lakeside view was noted as a redeeming feature. Nevertheless, the overall sentiment portrays a dining experience that falls below expectations, suggesting a need for significant improvements in service and food quality.
Rooms
Garabit Hotel offers guests a mixed experience, particularly when it comes to the state of the rooms. Positively, some guests enjoyed spacious and comfortable rooms, with certain family rooms boasting wonderful views of the river, the Eiffel viaduct, and the Garabit bridge, enhancing the stay with scenic beauty. The bathrooms received praise for their excellence, and several rooms have been recently renovated, providing a clean and modern feel. The beds in many rooms are deemed comfortable, adding to the overall coziness.
However, the hotel is dated, with many rooms retaining a 1970s aesthetic and often requiring significant updates. The lack of thorough maintenance is evident, as several guests reported cleanliness issues upon arrival, including unmade beds and leftover trash. Functional deficits, such as non-working appliances, leaking fixtures, and poor soundproofing, detract from the overall experience. Despite the potential seen by some visitors, who remark on the hotel's charming location and promising structure, the need for comprehensive renovation and consistent maintenance is clear to ensure a more universally positive guest experience.
Beds
Garabit Hotel offers a mixed experience when it comes to its beds, with comfort largely depending on individual preferences. Many guests appreciate the comfortable beds, frequently mentioning their satisfaction with bedding quality. For those who prioritize a refreshing night of sleep, the hotel generally provides a decent level of comfort with freshly made beds, contributing positively to their stay when paired with a delightful breakfast. However, some reviews indicate areas for improvement, such as occasional inconsistencies with bedding arrangements, where guests received single beds instead of a double, and instances where sheets were missing.
In terms of bedding comfort, opinions vary, with some guests finding the mattress a bit hard or beds feeling uncomfortable and old. Additionally, while the cleanliness of the bedding itself is often appreciated, there have been concerns about dust in some rooms. The hotel appears to be responsive to guest needs, but potential visitors might find their experience influenced by varying bed configurations and conditions.
Cleanliness
Garabit Hotel seems to grapple significantly with issues surrounding cleanliness that impact guest experiences. Numerous reviews highlight a pervasive sense of inadequate cleaning, mentioning dirty rooms and surfaces throughout the hotel, including the bathrooms, floors, curtains, and public areas. Visitors express concern about dust accumulation, unclean amenities, and a lack of basic hygiene maintenance, such as untouched trash bins and unwashed tablecloths. Guests have noticed specific problems like broken cleaning equipment, torn carpets, and a musty atmosphere suggesting neglect and age. The overall sentiment reflects dissatisfaction with cleanliness standards, overshadowing other aspects of the stay. Steps to address these concerns might greatly enhance the guest experience and reinvigorate the hotel's ambiance.
Staff
At Garabit Hotel, visitors have experienced a mixed level of service from the hotel staff. While some guests remarked on the friendliness and helpfulness of young staff members, many noted frequent issues with staff presence and availability. The kindness and charm of individual receptionists were highlighted as positive aspects, though these instances seemed to be exceptions rather than the norm. Several guests were left waiting or had to seek assistance elsewhere as there was often no one at the reception or present to greet them upon arrival. The staff, described as hardworking yet inexperienced, faced challenges that seemed to hinder their ability to provide consistent service. Despite these issues, the efforts of young team members and the kindness of the owners were appreciated by some guests.
Wi-Fi
The reviews for Garabit Hotel overwhelmingly highlight issues with the hotel's Wi-Fi service. Guests frequently noted that the Wi-Fi connection was either nonexistent or not working properly throughout their stay. Some reviews mentioned that the Wi-Fi was deliberately inaccessible, while others pointed out inconveniences such as not being provided with a Wi-Fi password during check-in. An isolated mention in the reviews praises the Wi-Fi as very good, but this is not the prevailing sentiment among guests. Overall, the feedback suggests that Wi-Fi connectivity at Garabit Hotel is unreliable, which may be a consideration for travelers requiring reliable internet access.
Pool
Though the Garabit Hotel has much to offer, including a great location and a quiet, beautiful setting, recent guest reviews highlight a mix of experiences when it comes to the hotel's pool facilities. On the positive side, guests have found the swimming pool to be a delightful addition, particularly on hot days. Many visitors appreciated the availability of a pool on-site and enjoyed spending time swimming. Additionally, some guests praised the pool as being magnificent, enhancing their stay. However, there are several concerns raised by visitors regarding the pool's maintenance and accessibility. Several guests pointed out issues such as the pool being empty, closed, or lacking cleanliness. Occasional instances of stagnant water and signs of rust have also been noted. Despite these issues, the hotel's pool remains a well-regarded amenity for those who have managed to enjoy it during their stay.
FAQ
Yes, Garabit Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Garabit Hotel.
Yes, Garabit Hotel welcomes dogs.
No, parking facilities aren't available at Garabit Hotel.
