Holiday Inn Leeds Garforth, an IHG Hotel
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Summary of reviewsHoliday Inn Leeds Garforth, an IHG Hotel, is a conveniently located hotel that offers guests easy access to Leeds, York and other attractions. While some guests found the breakfast disorganized and lacking in quality, others enjoyed the great choice of food and good quality. Dinner options were disappointing due to a restricted and limited menu with poor quality fish and chips and average food. The hotel's rooms received mixed reviews with some guests finding them small and dated, while others found them to be clean, comfy and modern. The staff consistently received praise for their warm and friendly approach, although there were a few negative reviews of specific staff members. The hotel's leisure facilities, including the pool, sauna, steam room and gym, were a highlight for many guests, although some found them to be old and tired. The parking situation was a strong point in guests' experiences with ample free parking available on-site. Families looking for a break with their loved ones can rest assured knowing that they will have a great stay at Holiday Inn Leeds Garforth. The comfort of the beds played a crucial role in guests' satisfaction with their stay.
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About Holiday Inn Leeds Garforth, an IHG Hotel
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Holiday Inn Leeds Garforth, an IHG Hotel, is a conveniently located hotel that offers guests easy access to Leeds, York and other attractions. Although it may be a little far from the central part of Leeds, it is a great overnight stay for those needing to visit York or who have business in the area. Guests appreciate the location and its proximity to the M1, making it easy to get transportation to anywhere you need to go. The hotel is wheelchair accessible and the rooms are clean with great facilities. Some guests noted that there isn't much around the area unless you want steak, but there are restaurants nearby, including a Miller and Carter just across the road. Overall, Holiday Inn Leeds Garforth is a great option for those looking for a comfortable stay in a well-situated location.
Guests at the Holiday Inn Leeds Garforth, an IHG Hotel, have had mixed experiences with their breakfast. Some guests have described it as great, excellent and very good with a good selection on offer. However, others have encountered issues with the breakfast such as it being disorganized, food quality lacking and running out of items frequently. Some guests even got ill after eating the breakfast. While there were many choices, some guests have noted that there wasn't enough food on display, causing chaos and long wait times for replenishment. Guests have also mentioned that the staff was understaffed and unpleasant, although some guests have found the breakfast waitresses pleasant and attentive. The hotel provides a self-serve buffet style breakfast, which some guests have found chaotic, leaving little food for others. Despite some negative experiences, guests have also described the breakfast as nice with a great choice of food and good quality. Overall, the included breakfast deal made the stay reasonably good value.
Although the buffet breakfast was okay, guests felt that a little more thought could have been put into it as the coffee and tea were cold and weak and the fried eggs were always overcooked. Dinner options were disappointing due to a restricted and limited menu with poor quality fish and chips and average food. The restaurant was also described as chaotic and staff struggled with Covid restrictions. Guests felt that the restaurant was quite expensive and overcharged at times, leading some to choose take-out options or go to the bar instead. Overall, while the breakfast had a better atmosphere, the dinner experience could have been better.
The Holiday Inn Leeds Garforth may have some mixed reviews regarding their rooms with some guests finding them small and dated, while others found them to be clean, comfy and modern. Some reviews mentioned the need for a spruce up or a full refurbishment, but others were pleased with the newly fitted out bathrooms. There were compliments on the staff being welcoming and friendly and the rooms having the expected amenities such as tea and coffee making facilities and ironing boards. Some negative reviews mentioned issues such as damp, smelly rooms or uncleanliness. The beds were mentioned often with some guests finding them comfortable while others found them too small or the mattresses hard like metal. Overall, it seems that the rooms at the Holiday Inn Leeds Garforth are a mixed bag, but the hotel offers good value for money and has some modern and clean facilities available.
Guests at the Holiday Inn Leeds Garforth, an IHG Hotel, have varied opinions on the hotel's beds. Some describe them as comfortable and nice, resulting in a great night's sleep, while others found them too small, uncomfortable and with noisy springs. The pillows were also a point of contention with some complaining of lumps or being too soft and thin duvets mentioned. Many appreciated the option of a spare sofa bed for children, although some guests found it sinking. The size of the beds and rooms varied with some describing them as small. However, the staff were helpful and accommodating in resolving issues with uncomfortable mattresses or pillows. Ultimately, the comfort of the beds played a crucial role in guests' satisfaction with their stay, as nobody likes waking up exhausted.
Guests of Holiday Inn Leeds Garforth, an IHG Hotel, have mostly positive things to say about the cleanliness of the hotel. Many found that the hotel and rooms were very clean, tidy and comfortable and the staff were friendly. However, a few guests did have negative experiences, including musty smells, dirty communal areas and even dirty glasses and plates. Some guests also noted that the hotel could be cleaner in certain areas and that there were touchpoints that needed more attention. Despite some negative feedback, overall, most guests found the hotel to be clean and worth the money with new and modern facilities.
The staff at Holiday Inn Leeds Garforth, an IHG Hotel, are consistently praised for their warm and friendly approach with guests often singling out individual team members for their exceptional service. Reception staff are described as "amazing" and "very efficient," with one guest calling out Ronnie in particular for his helpfulness. Despite some complaints about understaffing, the majority of guests found the staff to be attentive and accommodating with positive comments about the restaurant, housekeeping and leisure centre teams. However, there were a few negative reviews of specific staff members with the odd complaint of rudeness or unprofessionalism. Overall though, the staff are a highlight of many guests' stays with comments such as "could not do enough for you" and "they went above and beyond their duty."
Guests at Holiday Inn Leeds Garforth have raved about the hotel's leisure facilities, including the pool, sauna, steam room and gym. Some guests loved the gym in particular, while others enjoyed a relaxing break with family in the pool and sauna. The booking system for the gym and pool was well-organised for COVID compliance with 30-minute slots available for up to 6 people in each household. While some guests found the facilities to be old and tired, others thought they were great. However, one downside noted was that the gym closed earlier than advertised. Overall, for those seeking a hotel with good leisure facilities, the Holiday Inn Leeds Garforth could be a great option.
The Holiday Inn Leeds Garforth, an IHG Hotel, boasts an indoor pool that many guests found to be a great bonus. While some felt the pool was good, others thought it was very good for social distancing - albeit with limited time slots due to COVID-19 restrictions. A few guests specifically booked the hotel for the pool and gym, but found that there wasn't great flexibility with their use. Reviews varied on the condition of the pool area with some finding it tired and in need of an upgrade, while others thought it was nice or great. However, a few were disappointed to find that the pool was unavailable due to swimming classes or fully booked. Overall, the pool and gym were seen as nice facilities that helped guests enjoy a relaxing break with their families - although an up-to-date pool was desired by some.
The parking situation at Holiday Inn Leeds Garforth, an IHG Hotel, seems to be a strong point in guests' experiences. Many reviewers have mentioned the ample amount of free parking that is available on-site, making it a convenient option for those traveling by car. The parking area is reportedly clean and safe and guests are pleased with the amount of space available. Some even mention being grateful for having a room located near the parking area for easy access. Overall, guests seem to be satisfied with the hotel's parking options and find it to be a perk during their stay. On another note, some guests also rave about the hotel's breakfast, particularly on Saturdays.
Holiday Inn Leeds Garforth, an IHG Hotel is a great location for families looking to explore Leeds or attend events like the Leeds festival. Although some guests noted that the family rooms were small, others found that the rooms were spacious and perfect for a family of four. The hotel offers step-free access to rooms and dining areas for wheelchair use and also has a pool, gym and sauna. The staff were very friendly and provided great customer service to guests, ensuring their stays were enjoyable. Some guests expressed their disappointment that the kids' play area was located in the lobby and therefore noisier and more disruptive to other guests. However, other guests were pleased with the child's free drink and crisps that came with their stay in an executive room. Regardless, families looking for a break with their loved ones can rest assured knowing that they will have a great stay at Holiday Inn Leeds Garforth.
Yes, Holiday Inn Leeds Garforth, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Leeds Garforth, an IHG Hotel.
Yes, Holiday Inn Leeds Garforth, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Holiday Inn Leeds Garforth, an IHG Hotel.
Yes, Holiday Inn Leeds Garforth, an IHG Hotel has a gym.
