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Hilton Lac-Leamy

Gatineau , 3 Boulevard Du Casino (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Lac-Leamy is a luxurious hotel that offers exceptional services and facilities. Guests appreciate the hotel's excellent location with easy access to the casino and other attractions in the area. The hotel boasts stunning views of the lake and the city of Ottawa with a lush garden and terrace perfect for a relaxing walk or drink. The breakfast experience is good with some minor inconsistencies depending on the guest's particular experience. The hotel's dining options are satisfying with guests enjoying delicious meals close to their accommodations. The rooms are luxurious and spacious with beautiful views of the lake and the hotel prides itself on cleanliness. The staff is welcoming, accommodating and attentive throughout the stay. The spa and pool facilities are amazing with guests raving about the beautiful facilities and the unforgettable spa experience. The hotel is a great option for families looking for a fun and convenient vacation spot. The beds are incredibly comfortable and guests appreciate the cleanliness of the rooms. The Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation with everything from the decor to the amenities exuding high class.
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Casino Hotel

Casino du Lac-Leamy is located right next to the luxurious Hilton Lac-Leamy, allowing hotel guests to enjoy an array of table games, as well as various classic and electronic ones, in a sophisticated and luxurious environment.

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Luxury Hotel

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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

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Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

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EV charging stations

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5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room with Lake View This room has a minibar, flat-screen cable TV and lake views. The bathroom comes with slippers.

Deluxe King Room with Lake View Features lake views, flat-screen cable TV and a roman bathtub.

King Room - Disability Access This room has a minibar, flat-screen cable TV and slippers.

King Suite with Whirlpool This suite has a minibar, flat-screen cable TV and spa tub.

Executive King Room This suite offers a flat-screen cable TV, air conditioning and slippers. It is located on the executive floor and with lakeside view.

Queen Room with Whirlpool This room has a minibar, flat-screen cable TV and spa bath.

One-Bedroom King Suite with Lake View This suite has a minibar, flat-screen cable TV and lake views.

Queen Room with Two Queen Beds and Lake View The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe Queen Room with Two Queen Beds with Lake View The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Executive King Room - Disability Access The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds - Disability Access This quadruple room has air conditioning, a flat-screen cable TV and minibar.

Executive King Suite with Whirlpool The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

Executive King Suite with Lake View This suite has air conditioning, a minibar and flat-screen TV.

Executive Queen Room with Lake View This double room features a flat-screen cable TV, minibar and air conditioning

About Hilton Lac-Leamy

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Guest Reviews

8.4

Very Good

Location

If you're looking for a hotel with a great location, the Hilton Lac-Leamy may be just what you need. Situated close to the casino, guests can easily access it and other attractions in the area. But it's not just the proximity to the casino that guests rave about. The hotel boasts a stunning view of the lake and the city of Ottawa with some reviewers claiming it is a "breath-taking" sight. Not to mention, the hotel also has a lush garden and terrace, perfect for a relaxing walk or drink. Guests appreciate the cleanliness of the hotel and its exterior with some describing it as "beautiful." But perhaps the best part of the location is the convenience with some suggesting that visitors can park their car and not leave until checkout because everything they need is so close by. Overall, guests regard the location of the Hilton Lac-Leamy to be excellent and highly recommend it.

Breakfast

The breakfast experience at Hilton Lac-Leamy seems to be a mixed bag based on guest reviews. Some have found the buffet disappointing, while others praise it as delicious and well-presented. Some guests were unhappy with the lack of variety in the breakfast options, especially given the high price of the hotel. However, others found the quality of the food to be excellent and enjoyed the restaurant's breakfast and dinner options. Some guests were also pleased with the included breakfast coupons, while others were disappointed when breakfast wasn't available. Overall, Hilton Lac-Leamy seems to offer a good breakfast experience with some minor inconsistencies depending on the guest's particular experience.

Dinner

Guests of Hilton Lac-Leamy have many dining options to choose from during their stay. While some recommend dining out or ordering room service, others had positive experiences at the hotel's own restaurant, Arome - praising both the service and quality of their meals. However, a few guests noted that the menu at Arome could benefit from additional variety. While one reviewer mentioned an issue with the tenderness of the steak, most guests seemed to enjoy their dinners at the hotel, even while indulging in late night gambling. Overall, Hilton Lac-Leamy seems to offer a satisfying dining experience for guests looking to enjoy delicious meals close to their accommodations.

Rooms

The rooms at Hilton Lac-Leamy have received positive reviews from guests regarding their size, cleanliness, comfort and beautiful views of the lake. Some guests also enjoyed the casino atmosphere and room service, while others noted areas for improvement such as outdated decor and the need for modern heating and ventilation. Despite some minor issues such as unclean garbage cans and malfunctioning plugs, guests overall found the rooms to be luxurious and spacious. The executive level club room was particularly nice and some guests were even upgraded to it. However, some guests felt that their rooms did not match the photos provided when booking. While the pull-out couches were uncomfortable, the beds themselves were noted as being very comfortable. Some guests did mention a lack of kitchen facilities or inadequate coffee makers, but overall the rooms were found to be beautiful and practical.

Beds

If you're looking to stay somewhere with incredibly comfortable beds, the Hilton Lac-Leamy is definitely a great choice! Many guests raved about how comfortable their beds were with some even mentioning that they found the mattresses to be firm and supportive. Some rooms even had a pull-out couch, although a few guests mentioned that the mattress on those wasn't quite as comfortable. Pillows were a bit hit-or-miss with some finding them too soft and others just right. However, overall guests were very impressed with the comfort of the beds and the cleanliness of the rooms. If you're looking for a good night's sleep, the Hilton Lac-Leamy is definitely worth considering.

Cleanliness

The Hilton Lac-Leamy is a beautiful and luxurious hotel that prides itself on cleanliness. Many guests have praised the cleanliness of the hotel with comments such as "Everything was clean, classy and comfortable" and "superbe endroit propre." The facility as a whole has been described as clean with one guest stating that "les lieux sont propres." The Arôme buffet received high marks for being delicious, fresh and well-presented. Despite some guests reporting issues with cleanliness, such as dirty shower curtains and poor housekeeping, the majority of guests were impressed with how clean the rooms and the hotel were overall. "Tranquille et propre," "magnifiques," and "très propre" were words used to describe the hotel by satisfied guests who appreciated the cleanliness of the hotel.

Staff

Guests of the Hilton Lac-Leamy rave about the helpful, courteous and professional staff at the hotel. The crew at the door and desk are especially noted for being pleasant and welcoming. Guests were particularly impressed by the wait staff at the Arôme restaurant with many commenting on the effectiveness and friendliness of their server, Maxime. While some guests noted a lack of staffing by the pool, the majority praised the friendliness and professionalism of the staff they encountered throughout the hotel. The guest services team were singled out for their excellent service with many mentioning how helpful they were in answering questions and accommodating guests' needs. The only negative comments related to a handful of unfriendly staff members at the front desk with some guests noting they were "suffisant" or rude. Overall however, guests found the staff to be welcoming, accommodating and attentive throughout their stay.

Spa

The Hilton Lac-Leamy boasts an incredible spa with both indoor and outdoor pools. Guests raved about the beautiful facilities and loved the outdoor spa experience. Many were pleased with the early check-in that allowed them to enjoy their spa treatments without hassle. Although some services were partially or entirely unavailable, the available amenities were amazing. However, some guests had trouble getting a spa appointment and faced long wait times. Despite this, the overall positive reviews attest to an unforgettable spa experience at Hilton Lac-Leamy.

Pool

The Hilton Lac-Leamy hotel boasts a variety of swimming facilities that have left guests genuinely impressed. Many have raved about the outdoor heated pool, which exceeded expectations, while others have praised the beautiful indoor and outdoor facilities. There are extended hours for the pool area, allowing guests to take a dip until 11 pm. Families have enjoyed swimming in the different pools, including the extra outdoor pool and the heated whirlpools. One guest mentioned the professionalism of the pool attendant, while cleanliness and the lack of shade around the pool have been a concern for some.

However, there have been some issues with the availability of the pools, as one was closed due to staff shortage during a guest's stay. Another guest complained that they couldn't use the pool for one night stay. Also, some visitors were not informed about the need for a vaccine passport to access the pool.

Overall, the Hilton Lac-Leamy's pool area has been rated highly by guests with many pleased with the experience of swimming and relaxing in the beautiful pools and hot tubs.

Family

The Hilton Lac-Leamy offers a variety of amenities perfect for family getaways, from a relaxing pool to convenient accommodations for furry friends. Some guests even rated their stay as a "perfect girls getaway". While some guests had issues with cleanliness and customer service, many enjoyed the hotel's facilities with one family saying they were able to "enjoy all the amenities" and another describing their "pleasant family stay". Though some guests noted a lack of kid-specific activities, others were able to have a "nice 2-day escape with the kids". Overall, the Hilton Lac-Leamy offers a great option for families looking for a fun and convenient vacation spot.

5 Star

The Hilton Lac-Leamy is an exceptional and luxurious hotel, offering beautiful accommodations and excellent services. Guests have had wonderful stays, describing their experiences as memorable and absolutely wonderful. The hotel's facilities and services are exceptional with many commenting on the comfortable and magnificent atmosphere. Overall, the Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation.

Casino

One of the top highlights of the Hilton Lac-Leamy for guests is its close proximity and direct access to the attached casino, allowing for seamless entertainment without having to step outside. The convenience and ease of access is appreciated by many, as they enjoy views of both the pool and the casino from their rooms. Spectators of casino events are glad they don't have to step outside, especially during colder months. Overall, guests had a great time visiting the casino and appreciated the direct connection between the hotel and the entertainment venue.

Luxury

Looking for a truly luxurious getaway? Look no further than the Hilton Lac-Leamy. This hotel is a true embodiment of luxury with everything from the decor to the amenities exuding high class. Guests raved about the majestic and beautiful location, as well as the stunningly decorated hotel itself. The executive floor is a particular standout with guests praising the amazing amenities and luxurious feel. Not to mention, everything is impeccably clean and well-maintained. Overall, if you're looking for a truly luxurious retreat, the Hilton Lac-Leamy is the perfect choice.

Yes, Hilton Lac-Leamy has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hilton Lac-Leamy.

Yes, Hilton Lac-Leamy welcomes dogs.

Yes, parking facilities are available at Hilton Lac-Leamy.

Yes, Hilton Lac-Leamy has a gym.

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