Holiday Inn Express Gatlinburg Downtown by IHG
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Summary of reviewsThe Holiday Inn Express Gatlinburg Downtown by IHG, is a highly recommended hotel for those looking for a comfortable and clean place to stay in Gatlinburg. The hotel's prime location is a major highlight, as it is just off the main strip and within easy walking distance to all the action. Families with young children especially find the location to be perfect. The breakfast received mixed reviews, but the majority of guests enjoyed the variety of options available and were impressed with the healthy breakfast options provided. The rooms are spacious, clean and well-designed with plenty of amenities on site, including a game room, pool, gym and continental breakfast. The hotel is also known for its exceptional staff, who are friendly, understanding and exceptionally helpful. The indoor water park and pool received lots of praise from visitors, although some guests experienced issues with the pool's cleanliness and maintenance. The beds are comfortable and soft, ensuring a good night's sleep. Overall, the Holiday Inn Express Gatlinburg Downtown is a great choice for those who value cleanliness, comfort and a prime location.
Categories
Hotel near Ski Resorts
Situated in the foothills of the Great Smoky Mountains, this hotel is close to Ober Gatlinburg. It provides a convenient base for exploring the ski area and other attractions.
Hotel with Swimming Pool
This hotel is part of a trusted brand and offers pool access. It is conveniently located in downtown Gatlinburg.
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
This hotel is equipped with modern business facilities, including meeting rooms and high-speed internet.
Hotel with Gym
This Holiday Inn Express includes a fitness center. It is a convenient and reliable option for travelers wanting to keep up with their workouts.
3-Star Hotel
This Holiday Inn Express offers a dependable stay with amenities suited for both leisure and business travelers. Its downtown location provides easy access to Gatlinburg's main attractions, enhancing its value for visitors.
Hotel with Heated Pool
This hotel offers a heated indoor pool with thrilling waterslides and an interactive splash zone designed for children. This provides a fun and engaging aquatic experience for families.
Hotel for Honeymoon
Accessible Hotel
Hotel with Pool Water Slide
Hotel with Indoor Pool
Guest Reviews
The Holiday Inn Express Gatlinburg Downtown boasts an incredible location that guests love. It's situated just off the main strip, making it quiet enough at night but still within easy walking distance to all the action. Guests appreciate being so close to downtown and all of the shops, games and restaurants. Plus, it's just a short walk to the parkway and other areas guests want to visit. Families with young children especially find the location to be perfect, as it's close to activities that kids will love. The hotel's prime location has guests raving and many plan to stay again on their next visit to Gatlinburg.
The guests at the Holiday Inn Express Gatlinburg Downtown by IHG, have mixed reviews about the breakfast. However, the majority of the guests enjoyed their breakfast and found it to be great, excellent, amazing and good. They loved the variety of options available and were impressed with the healthy breakfast options provided. The breakfast staff was attentive, prompt and kept everything stocked. Some said that the breakfast made their stay worthwhile and they especially enjoyed the delicious cinnamon rolls, meat selection, cereal and coffee bar. There were a few negative comments with some guests wishing for a larger warm food variety and more selection of snacks and drinks. However, overall guests were satisfied with the breakfast which was included in their stay. Additionally, the hotel is located conveniently close to the Log Cabin Pancake House right across the street, which guests found to be a great option for breakfast as well.
If you're heading to Gatlinburg and looking for a comfortable and clean place to stay, look no further than Holiday Inn Express. With spacious rooms that are clean and well-designed, you can rest easy knowing that your accommodations will be just what you need. While some rooms may not have the best views or have finishing touches that could be improved, you'll appreciate the cleanliness and spaciousness of your room. And with plenty of amenities on site, including a game room, pool, gym and continental breakfast, you'll have everything you need right at your fingertips. Plus, the central location in Gatlinburg means you're never far from all of the fun and excitement the city has to offer. So if you want a nice and comfortable room that's clean and spacious, Holiday Inn Express is a great choice.
According to guest reviews, the beds at the Holiday Inn Express Gatlinburg Downtown are comfortable and soft, ensuring a good night's sleep. Many guests also praised the pillows provided for the bed. However, some did express dissatisfaction with the bed they received, including one instance of receiving a smaller size than requested. Despite some negative feedback regarding the shower and water pressure, many guests found the beds to be a highlight of their stay with some describing them as "excellent" and "comfy." Additionally, it seems that the hotel ensures the cleanliness of their bedding with a few guests needing to request fresh linens. Overall, visitors can expect to have a comfortable and restful night on the beds at this hotel.
The Holiday Inn Express Gatlinburg Downtown by IHG, is a great choice for those who value cleanliness above all. The hotel boasts of super clean rooms and a clean open atmosphere that sets the tone for a relaxing stay. The property and facilities are very clean, which is reflected in the cleanliness of the rooms and bathrooms. The guests appreciate the cleanliness of the hotel and recommend it to others wholeheartedly. Though some guests reported that improvements can be made in dusting and mold in some areas, overall the hotel is very clean and well-staffed with employees who are always nice and accommodating. The hotel is centrally located, making it convenient and easy to access. If you are staying at the Holiday Inn Express Gatlinburg Downtown by IHG, cleanliness won't be a concern because everything is very clean!
The staff at the Holiday Inn Express Gatlinburg Downtown by IHG, are receiving impressive reviews from their guests. Guests consistently mentioned the staff as being friendly, understanding and exceptionally helpful. The receptionists and other staff were polite, attentive and professional, while every single employee was wonderful, beyond incredible and awesome. Customers sing the praises of the housekeeping and clean towels provided, as well as the staff who work hard to keep traffic flowing. Guests have pointed out great check-in staff, like Gabriel and Kimmy, who were amazing and excellent service when mentioning their stays. The hotel staff was described as being exceptional, making guests feel at home and never without a welcoming smile. Although some guests pointed out a worker not wearing a mask, the vast majority of the reviews were glowing with the emphasis on the cleanliness and friendliness of the staff. Overall, the staff at the Holiday Inn Express Gatlinburg Downtown are going above and beyond to make every guest's stay as comfortable and pleasant as possible.
The Holiday Inn Express Gatlinburg Downtown by IHG, offers guests an indoor water park and pool, which received lots of praise from visitors. The water park was especially cool for kids, although the filtration system had issues during some stays. Several guests noted that the pool area could be bigger, but this didn't detract from the fun experience. Unfortunately, the water in the pool wasn't always warm enough for some visitors. Still, others raved about the wonderfully fun indoor swimming pool and water park, describing it as the best place on earth. Many guests enjoyed watching their kids play in the pool and some appreciated the attached play area. The pool and water park area were often described as great or fantastic and many families spent hours there daily. Guests also enjoyed the water slides and splash area but noted that the pool and water park area closed too early in the evening. Although some guests experienced issues with the pool and water park's cleanliness and maintenance, most found it to be clean and enjoyable. Overall, the pool and indoor water park were a great addition to the hotel and families would do well to spend some time enjoying them.
If you're looking for an affordable option in Gatlinburg, the Holiday Inn Express is a good choice. While some guests found the price to be high for what was offered, others thought it was worth the cost. The hotel itself is passable with nothing exceptional or terrible to report. Some guests found aspects of the hotel disappointing or mediocre, but overall it was good. The pool is currently closed, which is a downside for those who were hoping to take a dip. However, there were exceptional moments and some guests thought the hotel needs to cater more towards adults. A hot tub would be a good addition and the pool could be warmer for older guests. One downside is that some guests were not able to collect points on their IHG gold card, which was a bummer. Overall, the Holiday Inn Express Gatlinburg Downtown is a decent place to stay if you're looking for a budget-friendly option during your trip.
Guests of the Holiday Inn Express Gatlinburg Downtown seem to be quite pleased with the indoor pool and water park offered at the hotel. Many reviewers point out that their kids absolutely loved the water park area, which apparently features water slides for indoor fun. And even those guests who found the pool room a bit chilly were impressed with the heated indoor pool. While some guests did note that the indoor water park was smaller than they expected based on website photos, overall the pool area was considered nice and enjoyable. Unfortunately, a few guests did encounter a closed pool due to maintenance during their stay, but most travelers seem to have had a great time splashing around in the pool and water park facilities.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
3 Star
Indoor Pool
Yes, Holiday Inn Express Gatlinburg Downtown by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Holiday Inn Express Gatlinburg Downtown by IHG.
No, Holiday Inn Express Gatlinburg Downtown by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Gatlinburg Downtown by IHG.
Yes, Holiday Inn Express Gatlinburg Downtown by IHG has a gym.
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