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Hotel Carlton

Ghent , Koningin Astridlaan 138 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Carlton is a highly recommended hotel with an excellent location near the train station and tram stop, making it a convenient choice for those traveling by public transportation. The hotel is within walking distance to the city center and guests can enjoy a leisurely stroll along the water to fully experience the beauty of Gent. The surrounding neighborhood is filled with shops, restaurants and free parking spots. The hotel's breakfast is exceptional with a wide range of fresh and delicious options, including cooked-to-order items like omelets and pancakes and fresh squeezed orange juice. The rooms are spacious, clean and comfortable with amenities including fridges, mini bars, heating systems and tea and coffee-making facilities. The hotel staff is friendly, attentive and knowledgeable, providing excellent suggestions and recommendations. The hotel has great parking facilities with an excellent and safe on-site car park. The bedding is highly rated by reviewers with many describing it as very comfortable and good quality with excellent mattresses. Overall, Hotel Carlton offers a welcoming and pleasant stay with excellent service and amenities.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Certifications:

Green Key (greenkey.global)

Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?

Solar radiation

What makes your hotel/accommodation eco-friendly?

Written environmental policy statement in place

The structure maximizes air flow to reduce the need for air-conditioning

The structure maximizes natural light to reduce the need for lighting and heating

Use of non-toxic cleaning products

Serving organic food at the restaurant

LED lighting throughout the premises

Environmental manager appointed

Employees are trained to follow environmental policies

Carbon footprint is measured by recognised CO2 measurement tool

Bicycles provided to guests

Electric car charging station(s) available

Toilets flush up to 6 litres per flush

Toilet paper made of non-chlorine bleached paper or awarded with an eco-label

Waste is separated into at least 3 categories

Recycling bins in guest rooms

No disposable (single use) cups/glasses, plates and cutlery

Organic waste is composted

Most of the ingredients used to prepare meals are locally produced

A vegetarian alternative menu is proposed in the restaurant

An energy audit is carried out at least once every five years

Answers last updated by Hotel Carlton

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Hotel with Parking

EV charging stations

3-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Information provided by the hotelOur dedicated personalized service begins with an honest, warm welcome, an explanation of the city and all information suited to your liking. Our team is here to help make your stay in Ghent as good as possible. Carlton hotel is near the main train station of Ghent and offers easy access to all the highlights of Ghent. Ghent is an exciting and vibrant city and we want you to experience it as locals do!

Room Types

Standard Double Room Elegant rooms with a flat-screen TV, a minibar and a private bathroom with a bath and a shower. 2 Complimentary bottles of water are provided.

Standard Triple Room Elegant rooms with a flat-screen TV, a minibar and a private bathroom with a bath and a shower. 2 Complimentary bottles of water are provided. Please note that this room cannot accommodate an extra bed.

Standard Twin Room This elegant room features a flat-screen TV, a minibar and a private bathroom with a bath and a shower. 2 Complimentary bottles of water are provided.

Deluxe Double Room Located on the top floor, this room features a terrace overlooking Ghent's skyline. It has a separate living area, 2 flat-screen TVs, a work desk and a minibar. The private bathroom is fitted with a bathtub, a rainshower and a bathrobe. There is a separate toilet. 2 Complimentary bottles of water are provided. Please note that this room cannot accommodate an extra bed.

Classic Double Room The spacious double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor along with heating. The unit offers 1 bed.

Classic Twin Room The twin room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The twin room is equipped with a tea and coffee maker, a wardrobe, a carpeted floor as well as heating. The unit offers 2 beds.

About Hotel Carlton

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Guest Reviews

8.9

Excellent

Location

Hotel Carlton is strategically located near the train station and tram stop, making it a convenient choice for those traveling by public transportation. The hotel is within walking distance to the city center and guests can enjoy a leisurely stroll along the water to fully experience the beauty of Gent. The surrounding neighborhood is filled with shops, restaurants and free parking spots. Despite its close proximity to the train station, the hotel is situated on a quiet street. Overall, Hotel Carlton boasts an excellent location with easy access to not only Gent but also other nearby cities such as Bruges.

Breakfast

If you're looking for a hotel with an exceptional breakfast experience, look no further than Hotel Carlton. With a wide range of fresh and delicious options, including cooked-to-order items like omelets and pancakes and fresh squeezed orange juice, guests rave about the quality and variety of the breakfast buffet. Many guests noted the friendly and accommodating staff, who were happy to prepare hot dishes upon request. Some even mentioned homemade jams and tea selections. The size and quality of the rooms were also frequently praised, as were the convenient location near a train station and tram stop. While there were a few negative comments, such as incorrect hot food orders and expensive breakfast prices, these were few and far between compared to the overwhelming positive reviews of the breakfast experience at Hotel Carlton.

Rooms

Hotel Carlton's rooms have received high praise from guests with many describing them as spacious, clean and comfortable. The rooms are equipped with amenities including fridges, mini bars, heating systems and tea and coffee-making facilities. The hotel's staff are also frequently praised for being friendly and attentive. Some guests have noted that the rooms are a bit smaller than other Carlton hotels, but overall, the rooms are beautifully furnished, equipped with every comfort and offer a welcoming and pleasant stay.

Beds

Hotel Carlton boasts of comfortable and spacious rooms with great beds and pillows, which are praised repeatedly by satisfied guests. The hotel's bedding is highly rated by reviewers with many describing it as very comfortable and good quality with excellent mattresses. The rooms are well furnished too with some being quite large and well equipped with complimentary beverages like tea and coffee. Though a few guests found the beds a bit too soft or narrow, most agree that the space and comfort of the rooms are perfect. The excellent location and friendly staff add to the overall positive experience of staying at Hotel Carlton.

Cleanliness

Hotel Carlton is a well-maintained hotel with exceptionally clean and spacious rooms. Guests have raved about the cleanliness of the hotel with phrases such as 'always clean', 'everything very clean' and 'the rooms are impeccably clean'. The hotel staff is also praised for their attentiveness and friendliness. Some minor issues were reported, such as outdated carpets and occasional lapses in cleaning, but overall guests seem very satisfied with the cleanliness of this hotel.

Staff

Hotel Carlton boasts an outstanding staff, as confirmed by numerous reviews from delighted guests. The personnel is described as nice, friendly, charming, attentive and welcoming, creating a pleasant and relaxed atmosphere throughout the hotel. Guests highlight the staff's knowledge and willingness to help, providing excellent suggestions and recommendations. The reception personnel are particularly praised for their helpfulness and warm welcomes, while the breakfast staff is commended for great service. The staff's friendliness and professionalism greatly contribute to an enjoyable stay at Hotel Carlton.

Parking

Hotel Carlton has great parking facilities with many guests praising the excellent and safe on-site car park. However, some guests found the parking spaces small and difficult to navigate. Fortunately, there are free parking options available just in front of the hotel and parking is also easily available around the hotel premises. Guests loved that they could leave their cars parked even after check-out time, making it convenient for exploring the nearby train station or other popular attractions. It is suggested to pre-book a parking space to avoid any inconvenience. Despite the slightly expensive breakfast, the central location of the hotel within a short 3-minute walk to the train station made it the perfect destination for travelers.

No, Hotel Carlton doesn't have any pool.

No, a spa isn't available at Hotel Carlton.

Yes, Hotel Carlton welcomes dogs.

Yes, parking facilities are available at Hotel Carlton.

No, Hotel Carlton doesn't have a gym.

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