Swell Resort Burleigh Heads

Gold Coast , , 1 Ocean Street, Burleigh Heads (Show on Map)


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Summary of reviewsSwell Resort Burleigh Heads is a hidden gem in Burleigh Heads, boasting a fantastic location in the heart of the area with easy access to shops, restaurants and the beach. The resort offers modern and spacious apartments that are perfect for families or business travelers with lovely views and clean facilities. The staff are exceptional, going above and beyond to ensure guests have a pleasant stay. The pool area is a definite highlight with many guests enjoying the lovely pool and surrounding areas. The resort is family-friendly with amenities that cater to young families on a beach holiday. The beds are comfortable with a variety of pillow options. While some guests experienced minor issues such as complex parking or dirty cutlery, the majority of reviews are overwhelmingly positive with guests describing Swell Resort Burleigh Heads as a fantastic place to stay in Burleigh Heads with an excellent pool to boot.
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Categories
Luxury Resort

Resort near The Beach

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Outdoor Pool  


Resort with Parking

Resort with Gym
Size of the gym: 20 m2 (215 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
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Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Room Types
Superior One-Bedroom Apartment Spacious apartment with separate sitting room and bedroom areas, plus full kitchen and laundry facilities. Enjoy resort views from your private balcony. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Superior Two-Bedroom Apartment These large apartments offer separate bedroom and sitting room areas, plus full kitchen and laundry facilities. Enjoy resort views from your private balcony. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

One-Bedroom Standard Apartment This apartment offers separate bedroom and sitting room areas, private balcony, full kitchen and laundry facilities. Standard apartments have resort or street views.

Two-Bedroom Standard Apartment This apartment offers separate bedrooms and sitting room areas, private balcony, full kitchen and laundry facilities. Standard apartments have resort or street views.

Three-Bedroom Apartment This double story top floor three bedroom apartment will accommodate an extended family or a small group of friends in style. The master bedroom and guest bedroom on the entry level offer king and queen beds respectively with a large walk through robe and ensuite, as well as TV in the master. Upstairs, a good sized, well equipped kitchen overlooks an open plan living/dining area which opens onto a spacious ocean facing balcony, overlooking the pool and equipped with BBQ and outdoor dining. A small office sized kids’ bedroom has a solid single with trundle bed, opening onto the front balcony and the main bathroom is located on this level, with a laundry on the covered back deck.

Two-Bedroom Apartment This spacious, comfortable Two Bedroom Apartment, located in Swell Residences, is stylishly decorated with a chic beachside vibe. Beautifully finished with stone benchtops, timber floor and expensive furniture, the apartment also provides a single lock-up garage. Access to the exclusive Swell Residences pool and BBQ area, as well as the Swell Apartments pool and spa, provides an executive holiday option for discerning guests.

Superior 3 Bedroom Apartment This apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. This apartment is air-conditioned and has a flat-screen TV, an electric kettle and heating. The unit has 4 beds.

About Swell Resort Burleigh Heads
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Guest Reviews
8.5
Very Good
Location
Swell Resort Burleigh Heads boasts a fantastic location in the heart of Burleigh Heads with guests consistently appreciating its proximity to shops, restaurants and the beach. The resort overlooks a beautiful swimming pool and is within walking distance of everything, making it a great choice for families. The rooms are clean, spacious and have lovely views with some even offering partial views of the beach. The staff are excellent and always ready to assist and the facilities are great. While there may be some roadworks in the area, guests love the convenience of being able to access everything they need, including cafes, restaurants and pubs, all within walking distance. With its central location and exemplary staff, Swell Resort Burleigh Heads is truly a hidden gem in Burleigh Heads.

Rooms
Swell Resort Burleigh Heads offers a range of modern and spacious apartments that are perfect for families or business travelers. Guests have noted that the units are well set up and give enough space to enjoy and work simultaneously. Furthermore, the rooms are nicely decorated, equipped with modern furniture and most importantly, very clean. Many rooms also offer spectacular views of the ocean from their large balconies. Though some guests reported that the rooms and furnishings could use a refurbishment or look different from advertised photos, the units are still lovely and comfortable with good-sized balconies that provide ample space for relaxation. Some guests have also complained of the lack of room servicing during their stay. Overall, the location is perfectly situated, staff is friendly and guests will find plenty of room to stay comfortably.

Beds
Guests have praised the beds at Swell Resort Burleigh Heads for their extreme comfort and variety of pillow options. Most guests found the beds to be very comfortable, making for a great night's sleep. Some guests wished for slightly softer beds, while others found them to be a bit lumpy. However, a few guests complained about experiencing springs poking out of the mattress or sagging on the sides. Overall, the beds in the apartments were clean and comfortable. Some guests found the pillows to be old and lumpy, suggesting that they could use a refresh. Despite a few negative comments, most guests were satisfied with the comfortable beds at Swell Resort Burleigh Heads.

Cleanliness
The Swell Resort Burleigh Heads is a modern, well-maintained facility that boasts clean and comfortable rooms, making it a great option for a stay. Guests complimented the lovely décor and perfect location, while also highlighting the cleanliness of the rooms and facilities. However, some guests reported dirty and unhygienic conditions in certain areas of their apartments, such as stains on lounge suites and dirty cutlery and glasses. Despite this, the majority of guests valued the resort's standard of cleanliness and appreciated the friendly and helpful staff. The pool area was a definite highlight with many guests enjoying the lovely pool and surrounding areas all kept in pristine condition.

Staff
The Swell Resort boasts an exceptional staff team with multiple guests expressing their gratitude for the friendly and helpful service they received. Many specifically mentioned Receptionist Sarah as an outstanding staff member. The team went above and beyond to ensure guests had a pleasant stay with one guest even stating they "truly can't fault it." The location, cleanliness, facilities and staff are all highlighted as major pros of the resort. Despite a few minor complaints, such as check-in taking a long time or a globe not being fixed, the staff's accommodating and friendly demeanor helped to mitigate any issues. Overall, the Swell team receives high praise for their excellent service.

Pool
The Swell Resort Burleigh Heads boasts great facilities and an ideal location for an afternoon of relaxation. Guests rave about the excellent pool with many describing it as amazing and lovely. The pool area is also highly praised with some guests noting it was perfect for their little ones. In addition to the pool, the resort offers other great amenities such as a gym and spa. While some guests noted the pool could use a bit of updating, others found it to be clean and well-maintained. Despite some minor drawbacks such as cockroaches and an unavailable pool during part of their stay, the majority of guests chose Swell Resort Burleigh Heads specifically for its pool and it did not disappoint. Overall, visitors found the location, cleanliness and pool area to be fantastic and highly recommend the resort for a comfortable and relaxing stay.

Beach
Swell Resort Burleigh Heads boasts a great location just a short walk away from the beach, shops and restaurants. Guests can easily access the beach and some rooms even have a partial or full view of the ocean. The resort is well-located in central Burleigh and within easy walking distance of the area's best cafes and shops. Additionally, the free underground parking and fobs make for easy access and convenience. Overall, guests love the convenience, comfort and views offered by this resort.

Parking
Swell Resort Burleigh Heads offers free underground parking which is a great perk for guests. However, some reviewers found the parking situation to be a bit complex and tight. The car park was a little under sign posted and some guests got confused when locating their car park space. Some also noted that the entry to the hotel from the car park was ill-conceived and wrong directions were provided. Nevertheless, once guests found their parking spot, they found it to be conveniently assigned per room and there was enough undercover parking available. The fobs worked perfectly and clear instructions were shared on how to park and check into their rooms. Some reviewers complained of limited visitor parking spots and others mentioned that the carpark and instructions were complicated and a little confusing. One guest expressed frustration with the parking angle that made it difficult to park while another faced the issue of their assigned spot already taken by another vehicle. Some guests also noted that the hotel needs more bins for rubbish disposal and clearer identification of where to dispose of it. Overall, Swell Resort Burleigh Heads is a great option for those who are driving to their destination and are looking for free, secure parking facilities.

Family
Swell Resort Burleigh Heads is a great family friendly accommodation with all the amenities you need for a young family on a beach holiday. The location is convenient and good value for money. The apartments are well equipped with anything and everything a family could possibly need for a short or long stay, including a second toilet which is great for families. The rooms are huge and have all the necessary appliances and cookware. The resort is perfect for families with children who can enjoy the pool while parents relax. Although some rooms may not accommodate all family members comfortably, the hotel has something to offer every family with apartments perfect for big family meals. The place is clean, comfortable and offers a quiet family focused location. Overall, it's a fantastic place to bring the family for a holiday, however, some guests have experienced a frustrating and disappointing stay.

4 Star
Swell Resort Burleigh Heads offers exceptional value for money and a pleasant stay close to shops, beaches and walkways. The location is great with clean and comfortable apartments. The facilities include a pool and spa which were both enjoyable and the customer service is amazing. The rooms are well-furnished and comfortable with everything needed for families. Although some guests experienced a wonky outdoor table in their apartment, overall the experience was superb and highly recommended.

Outdoor Pool
Swell Resort Burleigh Heads is an amazing place to stay, especially if you love spending time by the pool. The outdoor pool is fantastic and lovely and guests have described it as great, awesome and amazing. With its lovely pool area and easy access, Swell Resort Burleigh Heads is the perfect destination for pool enthusiasts. The pool area also has umbrellas, which makes it even more pleasant.

In addition to the pool, Swell Resort Burleigh Heads is excellently located close to Burleigh Heads junction and the rooms are very clean, making for a comfortable and convenient stay. Families with kids will appreciate the kids’ enjoyment of the pool. The gym is also excellent, so guests do not need to miss their daily workouts.

Although some guests expressed disappointment that the swimming pool is not heated, others appreciated the great location and temperature of the pool, making it the perfect spot to relax and enjoy yourself. With the exception of a few comments, the reviews of the pool area are overwhelmingly positive with guests describing the area as pleasant and lovely. All in all, Swell Resort Burleigh Heads is a fantastic place to stay in Burleigh Heads with an excellent pool to boot.


Yes, Swell Resort Burleigh Heads has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Swell Resort Burleigh Heads.

No, Swell Resort Burleigh Heads doesn't allow dogs.

Yes, parking facilities are available at Swell Resort Burleigh Heads.

Yes, Swell Resort Burleigh Heads has a gym. For more information, read the answers to the Gym questionnaire
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