Best Western Plus Grand-Sault Hotel & Suites

Grand Falls 47.04517200, -67.76835800 , 187 Rue Ouellette (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Plus Grand-Sault Hotel & Suites enjoys positive reviews for its convenient location, friendly staff, and comfortable accommodations. Positioned near the Trans-Canada Highway, the hotel serves as a perfect stop for travelers between Quebec and the Maritimes, offering quick access to local attractions like Grand Falls and nearby amenities. Despite its proximity to major roads, guests appreciate the hotel's quiet and peaceful environment.

Guests consistently praise the clean and spacious rooms, featuring modern designs and practical amenities, ensuring a comfortable stay. The beds, noted for their exceptional comfort, contribute to a restful sleep. Furthermore, the hotel’s attention to cleanliness—from bathrooms to common areas—ensures a welcoming atmosphere.

A highlight for many travelers is the complimentary buffet breakfast, offering a variety of appealing options, keeping guests energized for their journey. The breakfast area remains clean and well-stocked, thanks to the diligent, friendly staff. The hotel’s family-friendly nature is reflected in the available amenities, including a small indoor pool, which guests enjoy despite occasional maintenance issues.

The hotel's staff receives particular commendation for their professional, courteous service, ensuring that guest needs are promptly addressed. Families especially appreciate the accommodating atmosphere, which includes pet-friendly policies and amenities like cribs upon request.

Overall, the Best Western Plus Grand-Sault Hotel & Suites excels in providing a comfortable and pleasant stay with a focus on cleanliness and superior guest service, making it a favored choice for both solo travelers and families alike.
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Categories
Hotel near Golf Courses
This hotel in Grand Falls provides comfortable accommodations and standard amenities, making it a decent option for golfers exploring courses in the area.

3-Star Hotel
This hotel provides comfortable suites and a range of amenities suitable for families and business travelers. It is a reliable choice in Grand-Sault, offering good value.

Hotel with Indoor Pool
This hotel offers a tropical-themed indoor pool with a hot tub, providing a unique and relaxing swimming environment.

Hotel with Rooms With Fireplace

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Queen Room The double room features a tea and coffee maker. The unit has 1 bed.

Executive Queen Room with Two Queen Beds - Non-Smoking The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Queen Suite with Sofa Bed - Non-Smoking This suite has a bedroom, containing a queen size bed, and a separate living area with a double size sofa bed. Both the bedroom and living room provide a flat-screen TV. Additional amenities include a microwave, mini fridge and coffee maker.

Queen Room with Two Queen Beds The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Queen Suite with Two Queen Beds and Kitchenette - Non-Smoking Guests can make meals in the fully equipped kitchenette that features a refrigerator, a microwave and a tea and coffee maker. The unit offers 2 beds.

King Suite with Fireplace The fireplace is a top feature of this double room. The double room features a tea and coffee maker. The unit has 1 bed.

Queen Room with Sofa Bed - Non-Smoking The quadruple room features a tea and coffee maker. The unit has 2 beds.

King Suite with Whirlpool - Non-Smoking The double room provides a tea and coffee maker. The unit offers 1 bed.

Double Room with Roll-in Shower - Disability Access/Non-Smoking The double room provides a tea and coffee maker. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Nestled right off the Trans-Canada Highway, Best Western Plus Grand-Sault Hotel & Suites offers a convenient and comfortable stop for travelers journeying between Quebec and the Maritimes. Its prime location provides easy access to the road system, making it an ideal choice for those on road trips or quick overnight stops. Despite its proximity to major highways, guests consistently commend the hotel for its quiet surroundings, allowing for a peaceful rest amidst travel.

For those visiting Grand Falls, the hotel is ideally situated, just a short drive from the falls themselves and close to local amenities, including a gas station and Tim Hortons. The accessibility and proximity to both highway and city center ensure that travelers can easily continue their journey or explore nearby attractions without hassle.

Clean and comfortable accommodations greet guests, with services complemented by exceptional, friendly, and accommodating staff. The availability of a small indoor pool adds to the hotel’s appeal, providing a relaxing retreat after a day on the road. Travelers also appreciate the hotel's included breakfast, preparing them smoothly for the next leg of their journey. With consistently positive reviews on its location and service, Best Western Plus Grand-Sault Hotel & Suites stands out as a favored stopping point through New Brunswick.

Breakfast
At the Best Western Plus Grand-Sault Hotel & Suites, guests consistently appreciate the breakfast offerings, which are often described as very good, great, and even fantastic. The complimentary buffet breakfast is a highlight for many, with a variety of options that cater to both hot and cold preferences. Guests enjoy the inclusion of fresh fruit and the unexpected delight of a waffle maker that particularly excites the younger visitors. While some mention a desire for an extended breakfast time or additional choices such as bagels or more bread options, the overall sentiment is that the breakfast is above average. The breakfast area is praised for its cleanliness, and the attentive staff ensure that food is kept hot and ready, even on busy mornings. Despite a few operational limitations due to renovations, guests find the breakfast a valuable and delicious part of their stay, with plenty of healthy selections to satisfy different taste preferences.

Rooms
The Best Western Plus Grand-Sault Hotel & Suites has earned high praise for its rooms, which guests consistently describe as spacious, clean, and comfortable. The hotel’s modern and elegant design is evident in the well-appointed and aesthetically pleasing rooms, which feature large, comfortable beds and flat-screen TVs. Despite minor issues like the absence of a bathroom fan leading to humidity post-shower, the cleanliness and upkeep of the facilities leave a lasting impression. Rooms are described as inviting, beautifully decorated, and new, with practical amenities such as fridges adding to their convenience. The quiet ambiance and convenient location near the Trans-Canada Highway further enhance the guest experience, making it an ideal choice for travelers seeking a pleasant and restful stay. Overall, it is clear that the spaciousness, comfort, and overall condition of the rooms contribute greatly to the hotel's reputation, supported by a friendly and attentive staff.

Beds
The beds at the Best Western Plus Grand-Sault Hotel & Suites receive consistent praise for their comfort. Many guests describe the beds as comfortable, with several reviewers highlighting them as extremely comfortable or even super comfortable, often noting the high quality of the pillows and bedding. Guests appreciate the clean and cozy atmosphere of the rooms, emphasizing the comfort of both the beds and complimentary amenities like a luxury duvet. While there are a few mentions of beds being too soft or firm for some individuals, the majority of reviews reflect positively on the restful experience provided by the bedding. Overall, the pleasant sleep environment at this hotel contributes significantly to the guest experience, complemented by clean accommodations and attentive service.

Cleanliness
The Best Western Plus Grand-Sault Hotel & Suites consistently impresses guests with its impeccable cleanliness, providing a welcoming and comfortable stay. Rooms are spacious, beautifully decorated, and well-maintained, allowing for a restful and relaxing atmosphere. Guests frequently comment on the immaculate condition of bathrooms and common areas, making it clear that the hotel's dedication to maintaining a spotless environment is a top priority. The staff at this hotel are noted for their friendliness and accommodating nature, further enhancing the pleasant experience.

Additionally, guests appreciate the hotel's convenient location near the highway, making it easily accessible while offering a quiet, peaceful retreat. Despite its exceptional cleanliness and decor, the hotel caters to budget-conscious travelers without compromising quality, often leaving visitors wishing for an extended stay. Overall, the Best Western Plus Grand-Sault Hotel & Suites offers a superb balance of cleanliness, comfort, and friendly service, ensuring guests enjoy a truly satisfying and safe visit.

Staff
The Best Western Plus Grand-Sault Hotel & Suites consistently delivers exceptional service through its staff, who are acclaimed for their friendliness and professionalism. Guests frequently highlight the staff's courteous, helpful, and accommodating nature. From the front desk to housekeeping, the team is noted for being exceptionally welcoming and supportive, many of whom are bilingual, enhancing the guest experience for both English and French speakers. The staff's attentiveness extends to ensuring rooms are clean and ready upon arrival, and they are always willing to assist with any queries or needs. The breakfast staff receives special mention for their efficiency and friendliness, contributing to a pleasant start to each day. Overall, the staff at this hotel are praised for their exceptional service, making each guest feel valued and cared for throughout their stay.

Pool
The pool at Best Western Plus Grand-Sault Hotel & Suites generally offers a pleasant experience for guests, with many highlighting its beauty and cleanliness. Positioned conveniently near the lobby on the ground floor, this indoor salt-water pool serves as a refreshing retreat. Visitors frequently praise the pool and hot tub facilities for being well-managed and ideal for relaxation. Families particularly appreciate the pool as a fun place for children, and it enhances the overall amenities along with a gym, laundry, and dining options. Nevertheless, some guests have noted occasional issues such as cooler water temperatures and occasional maintenance disruptions. Overall, the pool remains a favored feature due to its pristine condition and attractive ambiance.

Family
Best Western Plus Grand-Sault Hotel & Suites stands out as a family-friendly destination, perfect for those vacationing with kids. Families receive a warm welcome upon arrival, setting the tone for a memorable stay. The hotel boasts an array of amenities, including an on-site restaurant and a pool with a hot tub, enhancing the experience for both adults and children alike. Guests have particularly appreciated the thoughtfulness, as demonstrated by their request for a playpen or crib being promptly fulfilled, ensuring a convenient stay for families with little ones. The accommodations, such as the queen suite featuring a separate bedroom, provide an ideal setup for families wanting to ensure a restful night's sleep for their children. Clean and equipped with helpful, pleasant staff, the hotel is recognized as excellent for vacations with family and friends. Additionally, the property's pet-friendly policy ensures that furry family members can join in on the fun, albeit with a small fee. Overall, families express a strong intent to return, underscoring the hotel's success in creating a welcoming and enjoyable environment for guests of all ages.


Yes, Best Western Plus Grand-Sault Hotel & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Best Western Plus Grand-Sault Hotel & Suites.

Yes, Best Western Plus Grand-Sault Hotel & Suites welcomes dogs.

No, parking facilities aren't available at Best Western Plus Grand-Sault Hotel & Suites.

Yes, Best Western Plus Grand-Sault Hotel & Suites has a gym.

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