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Amway Grand Plaza Hotel, Curio Collection by Hilton

Grand Rapids , 187 Monroe Northwest (Show on Map)

8.5

Very Good

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Info The Amway Grand Plaza Hotel, a Curio Collection by Hilton property in Grand Rapids, combines historic charm with modern comforts. Located along the Grand River with skywalk access to Van Andel Arena and downtown attractions, the hotel offers numerous on-site amenities, such as nine restaurants and bars, extensive event space, an indoor pool, fitness center and spa. The hotel's 656 guest rooms cater to every traveler's taste, blending residential-style design with traditional luxury.

With 47,120 square feet of meeting space, four ballrooms, 30 technology-rich meeting rooms and a prime downtown location, the Amway Grand Plaza is ideal for business travelers. Guests can enjoy various services, including a full-service concierge, 24-hour security, luggage storage and laundry facilities. Additional upgrades feature valet and self-parking, shoeshine services, a pool, sauna, spa and salon treatments, and exceptional dining experiences. The on-site Spa and Salon, open to hotel guests and visitors, offers exclusive treatments and services, with complimentary pool and fitness center access included for spa patrons.

Summary of reviewsPositive reviews of the Amway Grand Plaza Hotel, Curio Collection by Hilton highlight the pleasant atmosphere and superb location of the hotel. Many guests enjoyed their stay, especially if attending a convention or wedding nearby. The hotel's historic charm and luxurious amenities were also praised. Despite some complaints about the quality and high prices, some guests felt that the convenience and location made it worth it. Overall, the Amway Grand Plaza Hotel, Curio Collection by Hilton is a great choice for those looking for a luxurious stay in a convenient location.
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Hotel with Spa

The Spa and Salon at the Amway Grand Plaza Hotel, Curio Collection by Hilton offers a luxurious escape for those looking to relax and rejuvenate. Whether you are treating yourself to a solo spa day or planning a pampering session with friends, the spa provides an array of services to refresh both body and mind. With offerings such as massages, facials, salon services, makeup services and bridal services, there is something for everyone. The spa also features high-end products from Aveda for hair care and Naturopathica for facial products. From indulgent spa treatments to bridal services, the Spa and Salon at the Amway Grand Plaza Hotel provides the ultimate in pampering and relaxation.

Hotel with EV Charging Stations

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

King Room Cable TV is and a desk are offered in this air conditioned room. Free toiletries are provided.

Double Room with Two Double Beds - Non-Smoking Offering a view of the Grand River or the city skyline, this room is equipped with a cable TV. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Plaza Luxury Suite The spacious suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

King Room with River View The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Tower Luxury Suite The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.

Junior Suite with King Bed This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

Superior King Room The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

Queen Room with Two Queen Beds with River View The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Double Room The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 5 beds.

About Amway Grand Plaza Hotel, Curio Collection by HiltonThe Amway Grand Plaza Hotel, part of the Curio Collection by Hilton, offers a blend of historic charm and modern comforts in Grand Rapids. Situated along the Grand River, the hotel boasts skywalk access to Van Andel Arena and other downtown attractions. With an array of on-site amenities, including nine restaurants and bars, extensive event space, an indoor pool, fitness center and on-site spa, guests can enjoy a luxurious and convenient stay.

The hotel's 656 guest rooms, ranging from historic to contemporary and modest to magnificent, cater to every traveler's taste. These warm, residentially-styled rooms are designed with modern travelers in mind while maintaining traditional touches of luxury. The Amway Grand Plaza features 47,120 square feet of meeting space, four elegant ballrooms, 30 technology-rich meeting rooms, incredible food and beverage options, turnkey planning services and an enviable location in downtown Grand Rapids, making it ideal for business travelers as well.

Guests of the Amway Grand Plaza can enjoy various services, such as a full-service concierge, 24-hour on-site security, luggage storage, guest laundry and dry cleaning services. Additional upgrades include valet and self-parking options, shoeshine services, a pool, sauna, spa and salon treatments, and exquisite dining experiences. The Spa and Salon at the Amway Grand Plaza, open to both hotel guests and visitors, offers a range of exclusive treatments and services, featuring Aveda hair care products and Naturopathica facial products. Complimentary use of the pool and fitness center facilities is included with spa treatments, ensuring a relaxing and rejuvenating experience for all.

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Guest Reviews

8.5

Very Good

Location

The location of Amway Grand Plaza Hotel is praised by many guests with easy access to nearby attractions through covered walkways and skywalks. Whether you're attending an event at DeVos Performance Center or Van Andel Arena, or exploring the city's downtown, this hotel is centrally located and convenient. Guests also appreciate the beautiful views, excellent amenities and great exercise facilities. Although restaurants were not always open during their stay, the location of the hotel nearby many restaurants and things to do. Many guests also found the price to be worth it for the prime location. In summary, the Amway Grand Plaza Hotel is an ideal base for discovering the lovely city of Grand Rapids.

Breakfast

The Amway Grand Plaza Hotel, Curio Collection by Hilton offers a selection of dining options, including breakfast for an additional cost. While some guests found the breakfast to be great with lots of food choices, others were disappointed that it didn't meet their expectations or wasn't included in their stay. Some found the pastries too sweet and would have preferred a more affordable breakfast option. However, many appreciated the convenience and deliciousness of the in-house restaurant and the friendly staff. Due to limited reservations and COVID-19 closures, some guests had to get breakfast at nearby Marriott. A few guests also had negative experiences such as power outages leading to missed breakfast and unfulfilled promises of credit back to their account. Overall, the hotel's dining options and breakfast offerings received mixed reviews.

Dinner

If you're planning on dining at the Amway Grand Plaza Hotel, Curio Collection by Hilton, you'll have some great options to choose from. Guests rave about the Wolfgang Puck Kitchen, which serves up delicious food. However, keep in mind that one of the restaurants was closed during some guests' stays and restaurant reservations were limited. Some guests found it difficult to find a place to eat, as there were limited options available. For those who did find a spot, they were impressed with the quality of the food with many praising The Corner Kitchen and the Kitchen restaurant. However, others were disappointed with the service at the patio restaurant and some noted that there were no restaurants open for Sunday breakfast. If you're looking for a special dining experience, consider booking a private dinner at MDRD on the top floor - guests who did so were delighted with the food and attentive staff. Overall, while there may be some limitations and challenges when it comes to dinner at the hotel, there are some great meals to be had, especially at Wolfgang Puck's kitchen.

Rooms

The Amway Grand Plaza Hotel, Curio Collection by Hilton is a beautiful and well-maintained hotel with top-notch facilities. The rooms are generally clean and spacious with comfortable and luxurious bedding, although some of the bathrooms are quite small. Some guests noted issues with outdated decor or poorly equipped rooms, but others praised the beautiful design and upscale feel of the hotel. The hotel's location is convenient with good food options close by and the staff is generally friendly and helpful. Overall, guests had mixed experiences with their rooms with some issues like uncomfortable beds or missing towels, but also many positive reviews of clean and comfortable accommodations.

Beds

The Amway Grand Plaza Hotel, Curio Collection by Hilton has comfortable beds with soft sheets that guests love. However, some guests have reported issues with the hardness of the bed or the thickness of the pillows. A few guests even mentioned dirty pillows in their rooms. Despite some guests reporting furniture falling apart and stains on bedding and headboards, the majority of guests had a clean and comfy stay. Guests also appreciated the view from their rooms and the excellent comfort of the beds with some referring to them as the most comfortable beds they've ever slept on. Overall, the beds at this hotel seem to be a highlight for most guests with a few exceptions.

Cleanliness

Guests of the Amway Grand Plaza Hotel, Curio Collection by Hilton agree that the cleanliness of the hotel is top-notch with some stating that the rooms are spotless and impeccably clean. However, a few reviews note areas for improvement, such as the need for more thorough cleaning of the bathroom and floors. Some guests also reported specific issues such as moldy ceiling tiles and dried blood spots on the bathroom floor. Overall, the majority of guests found the hotel beautiful and very clean with friendly staff and comfortable beds.

Staff

The staff of the Amway Grand Plaza Hotel, Curio Collection by Hilton, have received high praises from guests with comments on their great customer service, friendliness and helpfulness. Quick check-in and fast check-out were also noted by guests. The service staff was described as phenomenal and the restaurants had friendly service. However, there were a few negative comments on the front desk staff with some being described as unfriendly or unaccommodating. Despite this, the majority of guests found the staff to be amazing, fantastic and top notch. The hotel was also described as accommodating, clean and in a great location.

Pool

Unfortunately, many guests have reported disappointment with the state of the pool facilities at the Amway Grand Plaza Hotel. Many were frustrated to find that the pool was either closed or under construction during their stay, sometimes without any warning in advance. This was particularly disappointing for families with children who were looking forward to enjoying the pool. Some guests also noted that it was difficult to find information about the location of the pool area within the hotel. While the overall stay at the Amway Grand Plaza Hotel was enjoyable, the pool situation left a bit to be desired for many guests.

Parking

The Amway Grand Plaza Hotel, Curio Collection by Hilton offers both valet and self-parking options, but parking is an additional expense that is not included with the room rate. The parking prices are quite high with self-parking priced at $35 and valet parking at $39. Despite the high prices, the parking experience is generally fast and efficient with some guests even commending the great parking set up. However, other guests had negative experiences with parking attendance, unclear directions and full parking ramps. Parking charges can add up quickly with one guest receiving a fee of $84.00 for two nights. Overall, the location is easy to find and park, but some guests think that the parking rates could be more reasonable or included in the room rate.

EV charging stations

The Amway Grand Plaza Hotel, Curio Collection by Hilton offers a great parking set-up with EV charging stations available for guests. Although there were mentions of problems with the telephone system and some negative reviews regarding room accommodations and elevator issues on higher floors, the hotel's dedication to eco-friendly initiatives like EV charging is definitely a plus. Overall, guests will appreciate the convenience of being able to charge their electric vehicles while staying at this hotel.

Nightlife

The Amway Grand Plaza Hotel, Curio Collection by Hilton is a great place to enjoy a drink or meal. Guests can listen to live jazz in the main bar in the evening and the hotel is within walking distance to plenty of great attractions. However, some guests felt that the hotel's nightlife was nonexistent with everything closing early. Some guests even had to leave the hotel to find a bar to have a drink with staff telling them to figure it out themselves. Despite this, the hotel's different restaurants and bars give guests everything they need. The hotel is also conveniently located for those attending off-site weddings. Overall, the Amway Grand Plaza Hotel is a great place to stay, but those looking for a lively night scene may want to venture further afield.

4 Star

The Amway Grand Plaza Hotel, Curio Collection by Hilton has mixed reviews with some guests disappointed with their subpar experience and the high price they paid for it. Despite some complaints about the quality, many guests enjoyed the pleasant atmosphere and superb location of the hotel, especially if attending a convention or wedding nearby. However, some feel the hotel should have made more allowances for inconveniences during their stay. Overall, the prices at the hotel are high, but for some it is worth it for the convenience and location.

Historic

The Amway Grand Plaza Hotel, Curio Collection by Hilton is a place of historic significance that houses a perfect blend of modern amenities and antique architecture. The guests who have visited the hotel speak volumes about the rich history and the 1800s setting that is well-maintained to date. The hotel's public areas are grand and the old part of the hotel steals the show for its enticing beauty. The hotel also offers a self-guided architecture tour, which allows you to roam around the property and embrace the historic side of the hotel. The architecture and the combination of history and modernity are awe-inspiring, making it an extraordinary treasure that guests fall in love with.

Luxury

If you're looking for a luxurious stay in Grand Rapids, look no further than the Amway Grand Plaza Hotel, Curio Collection by Hilton. This absolutely gorgeous old hotel boasts top-notch facilities and a beautiful ambiance that is hard to beat. While it may be a tad pricey for some, the luxurious classic rooms and gorgeous views of this fancy hotel are well worth it. In a great spot with amazing views, guests can enjoy a comfortable and upscale experience. Although some expected better quality from a Hilton, the grandness and beauty of the location and facilities are truly remarkable. In fact, some guests go as far as to say that it's the best hotel ever. With positive reviews all around, the Amway Grand Plaza Hotel is a very upscale choice for your next luxury stay.

Yes, Amway Grand Plaza Hotel, Curio Collection by Hilton has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Amway Grand Plaza Hotel, Curio Collection by Hilton.

Yes, Amway Grand Plaza Hotel, Curio Collection by Hilton welcomes dogs.

Yes, parking facilities are available at Amway Grand Plaza Hotel, Curio Collection by Hilton.

Yes, Amway Grand Plaza Hotel, Curio Collection by Hilton has a gym.

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