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Hotel Portobelo

Guadalajara , Avenida Juarez, 687 (Show on Map)

9.3

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Portobelo is a highly recommended hotel for travelers looking for a prime location in Guadalajara. The hotel is conveniently located near many points in the historic center and has parking available for guests. The staff are friendly and helpful and the hotel is comfortable and well-maintained, making it a great value for the price. Guests rave about the variety, quality and taste of the breakfast, as well as the excellent bar and restaurant service for dinner. The rooms are spacious, comfortable and impeccably clean with modern facilities and basic necessities provided. The hotel is also praised for its cleanliness and secure parking facilities. The staff are courteous and efficient with the reception staff standing out for their willingness to assist with transportation and wake-up calls. The beds are comfortable and excellent for rest with guests praising the comfort of the pillows. Overall, Hotel Portobelo is a great choice for travelers looking for a comfortable and welcoming experience in Guadalajara.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

3-Star Hotel

Room Types

Standard Room This air-conditioned room features a private bathroom, a flat-screen TV and free Wi-Fi.

Double Room with Two Double Beds Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Suite with Spa Bath This suite features a sofa, flat-screen TV and spa bath. Children are not allowed in this room type.

About Hotel Portobelo

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Guest Reviews

9.3

Excellent

Location

Looking for a hotel in a prime location? Hotel Portobelo is the perfect choice! Guests rave about the excellent location with both an Oxxo and 7 Eleven located on either corner. There are also plenty of options for dining nearby. Although not right in the center, the hotel is located in an exceptional spot with great accessibility to many points in the historic center. The staff are friendly and helpful, as are the maintenance and night staff. The hotel is comfortable and well-maintained, making it a great value for the price. Plus, there is parking available for guests. Whether you're looking to explore downtown Guadalajara, visit the consulate or simply move easily around the city, the central location makes it all possible. Highly recommended!

Breakfast

Hotel Portobelo is a great choice for travelers who enjoy a good breakfast on their trips. Guests rave about the variety, quality and taste of the food. Some even call it delicious and excellent. The menu includes natural molletes and orange juice, which are definitely worth trying out. The hotel also offers a clean and peaceful space to relax with very reasonable prices for the food. However, some guests had negative experiences with the service and professionalism and might not return for breakfast. Overall, Hotel Portobelo's breakfast is a great way to start your day and it comes with a practical coffee maker.

Dinner

If you're looking for a hotel with great food options, look no further than Hotel Portobelo. Guests have raved about the bar and restaurant service with the food receiving particular praise. The burgers are especially notable with one guest describing the deluxe burger as "mmmmm so delicious". While some guests experienced slower service and issues with orders not being served to everyone, the attitude and attentiveness of the restaurant staff received positive feedback. However, breakfast at the hotel is not recommended by some guests who found the service to be unprofessional, but overall, the dinner service proved to be a standout experience.

Rooms

Hotel Portobelo's rooms are receiving high praise from its guests. They are spacious, comfortable and impeccably clean, making guests feel like they are staying in a brand new hotel. The modern facilities are also a notable feature with some guests specifically mentioning the corner room with a city view as a highlight. Basic necessities such as a comfortable bed, air conditioning and coffee machine are provided in each room. Guests appreciate the convenience and practicality of the hotel's location, making it easy to get around town. Overall, guests find the rooms at Hotel Portobelo to be excellent in comfort, cleanliness and value for money.

Beds

Guests of Hotel Portobelo had nothing but positive things to say about the beds in their rooms. Words like "comfortable," "amazing," and "excellent for rest" were commonly used to describe them. Many guests also praised the comfort of the pillows, although some noted that they were quite tall, making it difficult to sleep. Nevertheless, the beds themselves were frequently mentioned as being high, but still cozy. The room furniture also garnered compliments with guests saying it was comfortable and satisfactory for resting. Overall, guests seemed to be very satisfied with the beds and pillows at Hotel Portobelo.

Cleanliness

According to guest reviews, Hotel Portobelo is praised for its cleanliness. Many reviewers mentioned the hotel being very clean and loved the cleanliness of their rooms. They also appreciated the modern and spacious facilities, comfortable rooms with air conditioning and impeccable cleaning service every day. Guests found the hotel to be well-located and secure with good parking facilities. The hotel staff also received praise for their friendly service. Some reviewers noted areas where cleanliness could be improved, but overall, guests were very satisfied with the level of cleanliness at Hotel Portobelo.

Staff

Hotel Portobelo is a great choice for travelers looking for friendly and helpful staff during their stay. Guests consistently mentioned the excellent service and courteousness of the team. The reception staff, in particular, stood out for their efficient check-in and willingness to assist with transportation and wake-up calls. The housekeeping team also received praise with many guests commenting on the cleanliness of the rooms. The location of the hotel near a subway station also added to the convenience of the stay. Although a few negative comments were raised about some staff members, overall, the overwhelming sentiment is that the Hotel Portobelo has an excellent team dedicated to providing guests with a comfortable and welcoming experience.

Parking

If you're planning to bring a car to Hotel Portobelo, you're in luck! The hotel has ample and secure parking available for guests, free of charge. Many reviewers appreciated the convenience of having access to parking and some specifically mentioned the added security measures in place. Overall, the hotel's parking facilities received positive feedback from guests. Additionally, the hotel's location and its parking availability were both noted as positive aspects by reviewers. So, if you're driving to Hotel Portobelo, rest assured that you'll have a good parking situation waiting for you.

No, Hotel Portobelo doesn't have any pool.

No, a spa isn't available at Hotel Portobelo.

No, Hotel Portobelo doesn't allow dogs.

Yes, parking facilities are available at Hotel Portobelo.

No, Hotel Portobelo doesn't have a gym.

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