Guadalajara, Gomez Farias 23120.720419,-103.393656(Show on Map)
8.7
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Real Zapopan is highly regarded for its exceptional location in the heart of Zapopan, offering guests easy access to the city's historic center, cultural landmarks, and entertainment venues. Its proximity to sites such as the Basilica of Zapopan, combined with nearby dining and shopping options, makes it an ideal choice for both business and leisure travelers. The area around the hotel is noted for being safe, clean, and tranquil, further enhancing the guest experience.
Many guests commend the hotel for providing an enjoyable breakfast experience, highlighting the delicious and varied menu at the attached restaurant, praised particularly for dishes like the colibrí molletes. Complimentary coffee and tea are available throughout the day, adding to the hospitality. The restaurant staff, including individuals like Daniel, are notable for their attentive service, contributing to the pleasant dining experience.
The rooms at Hotel Real Zapopan are frequently described as clean, spacious, and comfortable. Guests appreciate the inclusion of basic necessities and the overall peaceful environment conducive to rest. While some guests experienced inconsistencies in room maintenance, such as issues with air conditioning and bathrooms, the overall cleanliness and comfort were consistently praised. The staff are often highlighted for their friendliness and attentiveness, maintaining a welcoming atmosphere.
The hotel features a well-equipped gym, included in the room price, which receives positive remarks for its spaciousness and quality, and a sauna adds to the fitness and relaxation offerings, allowing guests to maintain their routines while traveling. Parking facilities are also highly appreciated, providing ample and secure options, enhancing convenience for those exploring Zapopan.
Despite these strengths, guests have noted areas for improvement, including the Wi-Fi service which is often reported as unstable, and mixed experiences with bed comfort, with some finding mattresses too hard or pillows too high. However, the hotel's dedication to cleanliness, excellent location, and the hospitality of its staff make it a commendable choice for visitors seeking a comfortable stay in Zapopan.
Categories
Parking
Gym
Family
Romantic
4 Star
Room Types
King RoomThis air-conditioned room has modern décor and a king-sized bed. It offers a 32-inch flat-screen cable TV, a private bathroom, a desk and a telephone with free local calls.
Queen Room with Two Queen BedsThis air-conditioned room has modern décor and 2 queen-sized beds. It offers a 32-inch flat-screen cable TV, a private bathroom, a desk and a telephone with free local calls.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies) .
Guest Reviews
8.7
Very Good
Review Summaries
Location
Hotel Real Zapopan boasts an exceptional location in the heart of Zapopan, making it a prime choice for visitors whether they're in town for business or leisure. Situated just a block away from the iconic Basilica of Zapopan, guests find themselves within a short walking distance to the city’s historic center, featuring a myriad of dining and shopping options. The presence of convenient stores like Oxxo and Seven nearby adds to the ease and comfort for visitors. This centrality not only provides direct access to cultural landmarks but also positions guests near entertainment venues such as the Telmex Auditorium, making it ideal for concertgoers. The surrounding area is safe, clean, and tranquil, offering a peaceful retreat while still being immersed in the city’s vibrant atmosphere. With excellent connectivity to transportation and public services, guests have everything they need at their fingertips, ensuring a convenient and fulfilling stay.
Breakfast
Travelers visiting Hotel Real Zapopan can look forward to an exceptional breakfast experience, as highlighted by the reviews. While breakfast is not automatically included with the room stay, many guests praised the property's complimentary coffee and tea, available throughout the day, adding a touch of hospitality for those starting their day. When breakfast is included, guests find it tasty, varied, and satisfying, with generous portions from the attached restaurant. Reviewers have commended specific dishes, such as the colibrí molletes, recommending them to fellow visitors.
The restaurant itself receives high marks for its quality, where diners can enjoy delightful meals with attentive service, notably from staff like Daniel. The interaction with friendly and helpful staff enhances the overall dining experience, further cementing the breakfast offering as a key highlight. Located conveniently in Zapopan, the hotel stands out for its pleasant cafeteria experience, ensuring guests have a memorable start to their day.
Rooms
Hotel Real Zapopan offers a mixed experience for its guests, with several highlights and areas for improvement regarding the rooms. On the positive side, the rooms are often described as very clean, spacious, and comfortable, providing a peaceful and quiet environment for rest. The beds, when comfortable, are lauded for their comfort and ample size, and the rooms come well-equipped with basic necessities. Guests appreciate the hotel's excellent location, making it easily accessible via light rail and bus. Complimentary amenities like coffee and cookies in the hallway are a nice touch, as is the complimentary breakfast and gym access.
However, some guests have noted inconsistencies in their experience. While many rooms are well-maintained, others have been reported to need better upkeep, with issues such as hard beds, small bathrooms, and faulty air conditioning or lighting. Some guests have faced service delays and problems with receiving rooms as booked. There have been occasional reports of maintenance concerns, including minor plumbing issues and uncomfortable bedding.
Despite these issues, the staff receives praise for their friendly service, and the hotel's overall ambience is generally pleasant and inviting. Those considering a stay at Hotel Real Zapopan will find value in its cleanliness, comfort, and prime location, although addressing key maintenance and customer service issues could significantly enhance the guest experience.
Beds
Hotel Real Zapopan often receives praise for its beds, with many guests noting their comfort and spaciousness. The mattresses are frequently described as extremely comfortable, and the clean sheets add to a sense of relaxation after a long day. Some reviews highlight the availability of hot water in the showers, complementing the comfortable sleeping arrangements.
However, experiences are mixed; some guests find the beds too hard and note that pillows can be high and hard, detracting from the overall comfort. There are reports of thin sheets and covers, which might not be ideal for cooler nights, and some guests have encountered stained and old sheets. While the comfort level of the mattresses and pillows varies, these aspects occasionally move from being a key strength to areas for improvement.
Overall, the beds at Hotel Real Zapopan have received a mixed response, ranging from exceptionally comfortable to somewhat lacking in softness and warmth.
Cleanliness
Hotel Real Zapopan is consistently praised for its impressive cleanliness and excellent location, making it a convenient choice for visitors wanting to explore central Zapopan. Numerous reviews highlight the hotel's immaculate condition, with frequent mentions of how both rooms and overall facilities are kept spotlessly clean. The staff's friendliness and attentive service stand out as notable aspects of guests' experiences, contributing to an environment that's both welcoming and efficient.
While the hotel offers comfort and cleanliness, some guests have pointed out issues with maintenance, suggesting areas such as the bathrooms could benefit from attention. Despite these minor concerns, the positive remarks overwhelmingly focus on the cleanliness of the rooms, which are described as spacious and comfortable, ensuring a restful stay for travelers.
Located near the Basilica of Zapopan and within easy reach of shops and tourist attractions, the hotel offers a practical base for those looking to explore the area. The addition of a good restaurant enhances the overall experience, with excellent food and service receiving favorable comments. Overall, Hotel Real Zapopan garners strong approval for maintaining high standards of cleanliness and providing guests with a pleasant and convenient stay.
Staff
Hotel Real Zapopan is frequently praised for its exceptionally friendly and attentive staff, offering consistent, high-quality service across various roles such as reception, housekeeping, and the restaurant. Guests often highlight the front desk personnel and waitresses for their professionalism and helpfulness, ensuring a seamless and welcoming experience throughout their stay. The housekeeping team is commended for maintaining the rooms in pristine condition, contributing to the overall cleanliness and comfort of the accommodations. Furthermore, the restaurant staff enhances the guest experience with an enjoyable dining atmosphere and delicious food, including satisfying breakfasts as part of the reservation. While mostly positive, some reviews mention an isolated incident of a receptionist's less courteous behavior. Nonetheless, the prevailing sentiment among visitors is one of excellent service bolstered by a friendly and accommodating team, enhancing the hotel's attractive location and atmosphere. The enduring dedication of the staff cements Hotel Real Zapopan as a noteworthy choice for those seeking warm hospitality and comfort.
Wi-Fi
Hotel Real Zapopan has received feedback from guests regarding its Wi-Fi services, with many noting issues with connectivity. The general consensus highlights an unstable and inconsistent Wi-Fi signal throughout the hotel, with some guests reporting no signal in their rooms and others experiencing interruptions in service. The Wi-Fi password provided was not always correct, leading to further inconveniences. Additionally, access is limited for larger groups, with only a couple of users able to connect at a time, which poses a challenge for families traveling together. While some guests found other aspects of their stay to be satisfactory, the Wi-Fi remains an area needing significant improvement.
Gym
Hotel Real Zapopan offers guests a well-equipped gym and sauna, which have been consistently praised for their quality and availability. The gym is spacious and clean, providing all the necessary amenities for a comprehensive workout experience. Access to this modern facility is included in the room price, allowing guests to conveniently exercise at any time during their stay. The presence of a real gym stands out, especially when compared to other hotels that may have basic exercise equipment crammed into small spaces. In addition to the excellent gym facilities, the hotel is conveniently located next to a restaurant, offering guests the opportunity to enjoy fine dining after their workout. With amenities like a beauty shop, spa, and restaurant on site, Hotel Real Zapopan promises a well-rounded experience for those looking to maintain their fitness routine while enjoying a comfortable and fulfilling stay.
Parking
The Hotel Real Zapopan receives high praise for its excellent parking facilities. Guests appreciate the ample and spacious parking options available, which are conveniently covered and free of charge. This hassle-free parking is particularly beneficial for independent and solo travelers, who enjoy the ease of accessing local shops and tourist attractions in downtown Zapopan. The availability of secure and convenient parking enhances the appeal of the hotel for those looking to explore the area with minimal inconvenience. Additionally, guests have noted the added benefit of a complimentary gym, which further enriches their stay.
FAQ
No, Hotel Real Zapopan doesn't have any pool.
No, a spa isn't available at Hotel Real Zapopan.
No, Hotel Real Zapopan doesn't allow dogs.
Yes, parking facilities are available at Hotel Real Zapopan.
