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Riu Plaza Guadalajara

Guadalajara , Av. Adolfo Lopez Mateos 830, Fracc. Chapalita (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Riu Plaza Guadalajara is a highly recommended hotel with exceptional facilities and services. Guests rave about the hotel's excellent and convenient location, which is close to many attractions, restaurants and shopping areas. The breakfast buffet is a highlight for many guests with a wide selection of delicious and varied food reflecting Mexican cuisine. The rooms are comfortable, clean and beautifully designed with great facilities like an excellent pool area and good service. Cleanliness is a top priority at this hotel with guests consistently mentioning the immaculate state of their rooms and the facilities in general. The exceptional staff throughout the hotel is highly praised for their outstanding support, friendly and helpful service and personal attention. The pool area is also a highlight for many guests with excellent service and a well-maintained pool. While the parking has received mixed reviews, the majority of guests have had positive experiences with the beds at Riu Plaza Guadalajara. Overall, the hotel promises guests an excellent stay with exceptional facilities and services.
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Categories

Skyscraper Hotel

50 floors: 215 metres (705 ft)

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe King Room This air-conditioned room has dark wood furniture and stylish, colourful décor. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities. The bathroom offers toiletries, shower, hairdryer and make-up mirror. All rooms include a free minibar on arrival, coffee-making facilities and free water.

Executive Superior Twin Room Adults Only (Crown Level Access) Located on the 35th to 39th floors, these rooms offer panoramic city views and access to the Riu Class Executive Lounge. They have 2 double beds and a bathroom with a bathrobe and slippers. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities. It has access to the Crown Level area (executive lounge).

Suite (Crown Level Access) These suites have a king-size bedroom and a living room with a dining area. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities They offer access to the Riu Class Executive Lounge. Concierge service is provided. It has access to the Crown Level area (executive lounge).

Deluxe Twin Room This air-conditioned room has dark wood furniture and stylish, colourful décor. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities It includes a free minibar on arrival, coffee-making facilities and free water.

Executive Superior King Room Adults Only (Crown Level Access) This double room features a seating area, air conditioning and sofa. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities. It has access to the Crown Level area (executive lounge).

Deluxe Family Room This air-conditioned room has dark wood furniture and stylish, colourful décor. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities. All rooms include a free minibar on arrival, coffee-making facilities and free water.

Executive Twin Room Adults Only (Crown Level Access) This family room has a sofa, seating area and bathrobe. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities. It has access to the Crown Level area (executive lounge).

Executive King Room Adults Only (Crown Level Access) This family room has a executive lounge access, bathrobe and sofa. Other amenities include 24-hour room service, seating area, desk, telephone, free WiFi, flat-screen TV and ironing facilities.

Paquete Presidential Suite “ De Guadalajara al Cielo” This suite has an executive lounge access, minibar and tea/coffee maker. The suite includes a bottle of sparkling wine, strawberries with chocolate on arrival, breakfast in the room, dinner at Restaurant Chardonnay (tasting menu and drink), and free parking. The spacious suite offers a balcony and panoramic views of the city, a seating area, and a sofa. Dear customer, the RIU Plaza Guadalajara requests a security deposit in cash or credit card during the check-in process. For the Presidential $5,000MXN

Paquete Penthouse “ De Guadalajara al Cielo" This suite features a bathrobe, executive lounge access and cable TV. This suite includes a bottle of sparkling wine, strawberries with chocolate on arrival, breakfast in the room, dinner at Restaurant Chardonnay (Tasting menú and drink), and free parking. This spacious suite offers a balcony and panoramic views of the city, a seating area, two levels, an exercise machine, and a sofa. Dear customer, the RIU Plaza Guadalajara requests a security deposit in cash or credit card during the check-in process. For the Penthouse $7,000MXN.

Deluxe Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

About Riu Plaza Guadalajara

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Guest Reviews

8.9

Excellent

Location

The Riu Plaza Guadalajara hotel boasts a spacious location, conveniently situated only 20 minutes from the airport. Guests rave about the "excellent" and "super well-located" position of the hotel with many praising its central location and proximity to the city's attractions, restaurants and shopping areas. The hotel's "perfect" and "ideal" location is noted as a standout feature with previous guests describing it as "in a great location near lots of stuff." Despite being situated away from the city's tourist hotspots, the hotel's "excellent" location receives glowing reviews from guests who appreciate its close proximity to everything they visited. Overall, the location of Riu Plaza Guadalajara is a highlight for guests who appreciate a convenient and central location.

Breakfast

The breakfast at Riu Plaza Guadalajara is a highlight for many guests. They rave about the wide selection of food and high-quality offerings with some saying it was out of this world. The breakfast buffet is praised for being delicious, varied and reflecting Mexican cuisine. Reviewers appreciate the peaceful atmosphere during breakfast and some mention the excellent coffee. However, a few negative comments touch on the lack of coffee variety and some insipid dishes like the chilaquiles. Despite some guests finding breakfast expensive, many still highly recommend it and consider it an excellent start to their day.

Rooms

Riu Plaza Guadalajara boasts comfortable and clean rooms with great views and soundproofing. Guests raved about the ample bathrooms and comfortable beds. The hotel is trendy and beautifully designed with great facilities like an excellent pool area and good service. Although some guests noted that the hotel could use a remodel, most had positive comments about the cleanliness and beauty of the facility. Some guests reported issues with lighting and TV quality, but these were generally overshadowed by the excellent experiences they had overall.

Beds

The beds at Riu Plaza Guadalajara have been reviewed as both good and excellent, providing guests with comfortable nights of sleep. Many have praised the size and comfort of the beds and pillows with some describing the rooms as lovely and spacious. However, a few guests have commented on the lack of space or discomfort of the individual or double beds. Some suggest that the hotel should improve the quality of the mattresses and bedding for a better experience. Overall, the majority of guests have had positive experiences with the beds at Riu Plaza Guadalajara.

Cleanliness

According to guest reviews of the Riu Plaza Guadalajara, cleanliness is a top priority at this hotel. Guests consistently mention the immaculate state of their rooms, bathrooms and the facilities in general. One guest even described the hotel as "spotlessly clean." The staff is also praised for their attention to cleanliness. The large rooms are also comfortable and fresh. While some guests noted that certain areas, such as the gym, could use more attention when it comes to cleanliness, overall reviews suggest that guests are highly satisfied with the cleanliness of the hotel.

Staff

At Riu Plaza Guadalajara, guests rave about the exceptional staff throughout the hotel. From outstanding support to friendly and helpful service, the personal attention is highly praised. Guests appreciate the courteous and efficient staff and note that the service and location are excellent. The reception and lobby staff are ameno and the bar staff is attentive. The hotel's cleanliness is also a standout feature with great staff. Guests commend the personal attitude of service and friendliness of all the employees, especially in the restaurant. The only negative review was in regards to unclear information about pool access, which was not handled in a friendly manner by the staff. Overall, guests feel that the staff at Riu Plaza Guadalajara is among the best and most amiable.

Pool

The pool area at Riu Plaza Guadalajara is a highlight for many guests with excellent service and a well-maintained pool. However, some reviewers noted that it can get crowded on Saturdays with non-guests having a loud party. While some guests found the pool too small for the number of people, others appreciated the heated pool and its cleanliness. Unfortunately, some guests had negative experiences with one friend getting cut on a loose tile and others claiming that the staff was unhelpful or confusing about access to the pool. However, overall the pool area received positive reviews for its beauty and service.

Parking

The parking at Riu Plaza Guadalajara has received mixed reviews from guests. Some have praised it for being good, but others have complained about the excessive charges and lack of inclusion in room rates. Guests have reported that the parking area is not well-lit and some have expressed concern about the exposed facilities in the area. Additionally, there have been complaints about the need to take three elevators to access the hotel from the parking area. Some guests have also reported damage to their cars by valet attendants. Despite these concerns, the hotel continues to charge for parking with some guests arguing that it should be included in the room rate.

5 Star

The Riu Plaza Guadalajara has received exceptional reviews from guests with many highlighting the stunning views from the 14th and 37th floors. The facilities, including the pool area and restaurant, were praised as well as the superb breakfast buffet. The excellent location of the hotel was also noted with easy access to nearby attractions. Guests found the hotel to be luxurious, comfortable and secure with friendly and helpful staff. Despite one negative review, the Riu Plaza remains one of the best hotels in Guadalajara. All in all, it promises guests an excellent stay with exceptional facilities and services.

Yes, Riu Plaza Guadalajara has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Riu Plaza Guadalajara.

No, Riu Plaza Guadalajara doesn't allow dogs.

Yes, parking facilities are available at Riu Plaza Guadalajara.

Yes, Riu Plaza Guadalajara has a gym.

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