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Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel

Guaruja , Av Marjory Da Silva Prado,1100 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel is a top choice for travelers seeking a quick getaway from São Paulo. The hotel boasts an unbeatable location, just steps away from the beach and within a shopping complex. The staff receives glowing reviews for their attentiveness and exceptional service, contributing to a fantastic experience. The breakfast is fantastic with a great variety and quality of food and the hotel's dining options are generally well-appreciated. The rooms are comfortable and spacious with great views, although some guests noted maintenance issues. The hotel's cleanliness and comfort are well-praised and the staff's friendliness and helpfulness are widely praised. The hotel is an ideal place for families to spend their vacations with an excellent Kids Club and a range of services for kids. The hotel provides a comfortable stay with attentive staff willing to make adjustments to ensure a good night's sleep. Overall, Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel offers exceptional service and facilities, making it a top choice for those seeking a luxurious and elegant stay.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Classic Double Room with Balcony and Mountain View 38m² room with 5m² balcony overlooking the mountains, with queen-size bed, bathroom with L'Occitane amenities, A/C, 32" TV and complimentary Wifi. Connecting rooms upon request and subject to availability.

Superior Twin Room with Balcony Boasting a balcony with panoramic sea views, this air-conditioned room comes with twin beds, as well as a flat-screen TV, minibar and a private bathroom with a hot shower and hairdryer.

Superior Double Room with Balcony and Sea or Pool View This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Classic Twin Room with Balcony This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 3 beds.

Luxury King Suite with Balcony and Sea View The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Double Room with Balcony - Seafront The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This triple room provides a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Twin Room The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This triple room provides a flat-screen TV with cable channels.

About Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel

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Guest Reviews

8.8

Excellent

Location

Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel boasts an incredible location, just steps away from the beach and within a shopping complex, complete with a market and all necessary amenities. Guests can revel in the convenience of being right on the sand while also having access to a variety of shopping and dining options. The hotel's excellent location and comfortable rooms make it a top choice for travelers, especially those seeking a quick getaway from São Paulo. The staff also receives glowing reviews for their attentiveness and exceptional service, both at the hotel and on the beach. Overall, the hotel's location is truly unbeatable, providing guests with the ultimate beach vacation experience.

Breakfast

The breakfast at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel has received high praise from guests. Many have described it as fantastic with a great variety and quality of food. The hotel's staff have also been noted as helpful and attentive during breakfast service. Some guests have been impressed with the individual bottles of coffee and milk provided on tables, as well as the variety of fruits, breads and meats available. While some felt the breakfast could be better, overall it has met or exceeded expectations. Other meals at the hotel, such as lunch and dinner, have also been praised for their great taste and variety. The hotel's buffet has been described as contemporary and of excellent quality. Overall, guests seem very happy with the hotel's dining options.

Dinner

Guests have a mixed experience with the dining options at Hotel Jequitimar Guaruja Resort & Spa by Accor with some praising the variety of food options, while others feel disappointed by the limited choices or lackluster quality. Complaints about high prices at the "Les Épices" restaurant are common with one guest noting a single dish costing 250 reais. Some guests also express frustration with the late lunch and dinner times, which make it difficult for families with young children to eat together. Despite these issues, guests also highlight the delicious breakfast and good location of the hotel.

Rooms

Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel offers comfortable and spacious rooms with great views. Many guests praised the beds and showers, as well as the overall comfort and facilities of the rooms. The hotel's structure and accommodations received positive reviews, although some guests noted that there were maintenance issues such as broken lamps, cracks on doors and poor cleanliness in some instances. Some guests also mentioned the lack of electrical outlets and outdated amenities in the rooms. Despite this, the rooms are generally large and clean, making for a very relaxing stay.

Beds

The Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel is a great choice for those looking for a comfortable stay. Guests describe the beds as good, comfy and accommodating for multiple people. Some guests did express that the bed was too soft, but the hotel staff was quick to address this concern by providing a thicker mattress upon request. There were also concerns about the plastic covering on the bed, but this did not seem to affect the quality of sleep. Families with babies can enjoy the convenience of having a crib and bathtub in the room. Overall, the hotel provides a comfortable stay with attentive staff willing to make adjustments to ensure a good night's sleep.

Cleanliness

Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel has received positive reviews from guests regarding its cleanliness. Most guests praise the cleanliness of the hotel's rooms and facilities, stating that they are immaculate and well-maintained. Many guests also appreciate the measures taken to ensure a safe environment during the pandemic. Some negative comments were made regarding the cleanliness of the dining areas during meal times with tables not being cleaned properly between guests. However, overall, the hotel's cleanliness and comfort are well-appreciated and the staff's friendliness and helpfulness are widely praised.

Staff

The staff at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel are exceptional and make a big difference to guests' experiences. They are described as friendly, pleasant and professional throughout the hotel, including the reception, restaurants, beach and kids' club. Some standout staff members are mentioned by name, such as Patricia at check-in, Manager Adriano at the Father's Day lunch and Garçon Henrique at the Lobby Bar. However, some guests also highlight issues with staff shortages or lack of training and one reviewer expresses disappointment with the hotel's overall decline in quality. Nevertheless, most reviews emphasize the staff's positive attitudes and attentiveness, contributing to a fantastic service.

Pool

Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel boasts an incredible pool with a view of the ocean in the background. The pool is excellent and very pleasant to swim in, but some guests have complained about the average bar service and occasional debris in the pool. The heated pool is only available to spa treatment paying guests and not suitable for children. Despite this, entertainment for children up to 7 years old is well-organized and there are ample activities and services available at the pool and beach. Although not all pool services and employees are perfectly trained, they remain eager to deliver great service. While some families have noted the need for rubberized flooring around the water slides to prevent injuries, others appreciate the refreshing pool atmosphere and comfortable surroundings.

Beach

The Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel is a beautiful beach resort that offers guests a peaceful and tranquil experience. The beach in front of the hotel is not too crowded and has good beach services such as chairs and umbrellas. The bay is also spectacular and is considered one of the best beach resorts located only one hour from Sao Paulo! The hotel has a great location facing the beach and offers excellent services for guests to enjoy. Many guests praise the hotel's beach services and the cleanliness of the hotel in general. The beach is fantastic and even in rainy weather, guests still have a great time. The view of the beach from the hotel is stunning and the staff is always helpful and attentive towards guests enjoying the beach.

Family

The Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel is an ideal place for families to spend their vacations. Guests have commended the hotel for its family-friendly atmosphere, excellent Kids Club and proximity of the play area to the restaurant for kids. The hotel provides a range of services for kids, including entertainment, buffet and pensão completa. The structure for the children is outstanding with a beautiful pool for both adults and children. The hotel, however, has some areas that could be improved, such as providing a heated pool and better monitoring of the kids to avoid incidents, as witnessed by some guests. Despite these, the hotel remains an excellent vacation spot for families with kids.

5 Star

If you're planning on treating yourself to a luxurious stay in Guaruja, look no further than Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel. This five-star hotel offers exceptional service and facilities with guests raving about the overall experience. The hotel is simply incredible, from the stunning location to the immaculate rooms. While some guests felt that the meals were not as tasty as they could be, the hotel still offers superb dining options that will appeal to most palates. It's worth noting that some guests expected even more from the food service, but overall, the experience is still exceptional. When compared to other hotels in the same category, this hotel stands apart with its impeccable service and outstanding amenities. Don't miss out on the chance to have a truly marvelous vacation at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel.

Luxury

The Hotel Jequitimar Guarujá Resort & Spa by Accor - Ex Sofitel is a luxury hotel that offers top-notch amenities and service for guests seeking a premium experience. The hotel is beautifully designed and has a sophisticated feel that matches its 5-star rating. The rooms are luxurious with trousseau bedding and L'Occitane products. While some guests found the meals to be lacking in taste, overall the hotel offers a top-quality dining experience. The hotel's spa is a highlight for guests looking for relaxation and indulgence. However, some guests found the price of the hotel to be steep. Nonetheless, for those seeking a luxurious and elegant stay, this hotel is top-notch and worth the splurge.

Yes, Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel.

No, Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel doesn't allow dogs.

Yes, parking facilities are available at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel.

Yes, Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel has a gym.

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Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel

Does Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel have a pool?

Is there a spa available at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel?

Is Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel dog-friendly?

Is parking available at Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel?

Does Hotel Jequitimar Guaruja Resort & Spa by Accor - Ex Sofitel have a gym?