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Sheraton Guayaquil

Guayaquil , Av Constitucion, Plaza Del Sol, Frente Al Mall Del So (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSheraton Guayaquil is a highly recommended 5-star hotel that offers superb facilities and services. Its excellent location, near the airport and across from a large mall, makes it a convenient and safe choice for travelers. Guests appreciate the hotel's direct connection to the mall and proximity to restaurants and shopping. The hotel offers a fantastic breakfast buffet with a large variety of options and guests praise the food quality and selection.

The hotel provides comfortable rooms with large and comfortable beds, although some guests note that some beds and rooms require updating. Exceptional cleanliness is noted by guests, who describe the hotel as pristine with rooms properly maintained and adequately cleaned. The staff receives overwhelmingly positive reviews with guests praising their helpful, friendly and attentive demeanor.

The hotel features a nice-sized pool and two hot tubs with some guests commenting on its magnificence but also noting that the area could benefit from additional maintenance. Overall, the hotel's excellent location, fantastic breakfast, comfortable beds, exceptional cleanliness and friendly staff make it an enjoyable experience for guests.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Queen Room with Two Queen Beds and City View The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Superior, Guest room, 1 King, City view This double room features air conditioning, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Club Level/Concierge Level The spacious double room provides air conditioning, executive lounge access, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Club Level Guest Room 1 King City View The spacious double room offers air conditioning, executive lounge access, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Junior Suite 1 King City View The spacious double room features air conditioning, executive lounge access, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

About Sheraton Guayaquil

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Guest Reviews

8.8

Excellent

Location

Sheraton Guayaquil enjoys an excellent location near the airport and directly across from a large mall, making it a convenient and safe choice for travelers. The hotel's direct connection with the mall is particularly convenient and many guests appreciated its proximity to restaurants and shopping. Overall, guests found the hotel to be strategically located, making it easy to access everything one might need during their stay. The hotel is a great choice for a stopover on the way to the Galapagos Islands and guests raved about the amazing breakfast. Those looking to explore downtown Guayaquil will appreciate the hotel's location in a safe part of town that can make you forget you are in the city center. With shuttle service to the airport and a food court at the nearby mall, Sheraton Guayaquil's location was a major highlight for guests.

Breakfast

Sheraton Guayaquil offers a fantastic breakfast buffet with a large variety of options. Many guests praise the food quality and selection, describing it as great, fantastic, exquisite, to die for and first-class. Some guests mention that there are a few cold dishes, but overall, they enjoy the breakfast. The restaurant is open 24 hours and the staff is praised for their service. However, a few guests find the breakfast repetitive, basic, scarce and not worth its price. Some guests also report issues with the presentation and quantity of some dishes. Despite these inconsistencies, guests appreciate the pool and buffet meals, while others would have preferred more variety or individual utensils for buffet serving.

Rooms

If you're looking for a hotel with comfortable rooms in Guayaquil, Sheraton Guayaquil is definitely worth considering. Guests have praised the large and comfortable beds, as well as the cleanliness of the rooms. Some guests did note signs of wear and tear in the furniture and bathrooms, but overall, the rooms were spacious and well-lit. The hotel itself is also quite beautiful. Many rooms have fridges and nice bathrooms and some guests even stayed in a Junior Suite. However, some guests did have issues with the older decor and mentioned that the rooms could use some modernization. Some rooms were also missing basic amenities like a coffee maker or tea. Despite these issues, most guests found their rooms to be accommodating and clean.

Beds

Guests of the Sheraton Guayaquil rave about the comfort of the beds with many describing them as excellent and the most comfortable they've experienced in Ecuador. However, a few reviewers noted that some beds were in need of updating or that pillows were a bit uncomfortable. Overall, guests appreciated the spacious rooms and the comfiness of the beds, making for a relaxing stay. Some even specifically mentioned the three-person bed as a standout feature.

Cleanliness

The Sheraton Guayaquil has been praised by its guests for its exceptional cleanliness. The hotel is described as pristine with rooms that are large, properly maintained and adequately cleaned. Common areas may require some renovation, but overall the facilities are very clean. The hotel's staff is also recognized for their excellent service. The location is another highlight with guests applauding its proximity to key areas in Guayaquil. A few guests had some negative feedback on the breakfast selection and the shared use of food utensils, but the hotel's cleanliness was never in question.

Staff

The Sheraton Guayaquil has an excellent reputation when it comes to staff service. The reviews are overwhelmingly positive with guests praising their helpful, friendly and attentive demeanor. From the moment you arrive, the staff makes you feel like a VIP, going above and beyond to accommodate your needs. The receptionist and porters are frequently singled out for their excellent service and the room service staff receives glowing reviews as well. Guests appreciate the personal touch from everyone, including the cleaning staff and transfer service. Some guests noted that the staff seemed less interactive than previous visits, but overall, the staff is described as well trained and always willing to help. The only gripe is a few negative comments about the service at the breakfast buffet. However, that's not enough to detract from the overwhelmingly positive reviews. Overall, a stay at the Sheraton Guayaquil is an enjoyable experience thanks in part to the friendly and helpful staff.

Pool

The Sheraton Guayaquil boasts a nice sized pool, complete with two hot tubs and wet and dry saunas. The pool has an ideal temperature that guests appreciated during the hot Guayaquil days. While some guests noted the pool is small, others commented on its magnificence. Unfortunately, the pool area is not the most attractive, being located next to the parking lot which was a drawback for some. However, guests appreciated the heated pool and wished the swimming hours were extended beyond 7 pm. The first floor also has a large pool, although some guests noted the area felt a bit abandoned. There were some complaints regarding the pool temperature being too cold, but others enjoyed it. Some guests felt the area could benefit from additional comfortable seating options and maintenance, as the walls had buildup and the jacuzzi wasn't functioning. Overall, while there were some drawbacks, the pool at Sheraton Guayaquil is still a nice addition to the hotel amenities.

5 Star

If you're looking for truly exceptional accommodation in Guayaquil, look no further than the Sheraton Guayaquil. This 5-star hotel offers superb facilities and services that are sure to make your stay a dream come true. Guests describe the hotel as 'maravilloso' and 'de ensueño', praising its 'acogedor' atmosphere and highlighting the excellent service they received during their stay.

This hotel comes highly recommended by guests who note that it's the perfect place to stay when in Guayaquil. The Sheraton Guayaquil meets all expectations and is an 'excelente hotel' that promises a 'placentera' experience. Many guests say they'd be happy to return to the hotel and that it's definitely worth repeating.

The Sheraton Guayaquil has everything you could want in a hotel, including superb facilities such as the lounge area and excellent services like the staff who are always attentive and welcoming. Guests describe the hotel as 'PERFECTA' and 'très bon', highlighting its ideal location and the high quality of the staff, who truly make the hotel stand out.

If you're planning a trip to Guayaquil and looking for a great place to stay, make sure to check out the Sheraton Guayaquil. You won't regret it!

Yes, Sheraton Guayaquil has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sheraton Guayaquil.

Yes, Sheraton Guayaquil welcomes dogs.

Yes, parking facilities are available at Sheraton Guayaquil.

Yes, Sheraton Guayaquil has a gym.

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