Kongo Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsKongo Hotel offers an optimal setting for guests looking to explore Haapsalu, featuring a prime location close to the city center, key attractions and main amenities while maintaining a peaceful ambiance. The hotel is praised for its clean, Nordic-style rooms and free, convenient parking, making it an excellent base for both relaxation and city exploration.
The breakfast experience at Kongo Hotel is generally satisfying with a varied and tasty menu, including delightful options such as butter-fried pancakes and cinnamon buns. Guests appreciate the generous portions and continuous replenishment, although some wish for more variety. Despite some minor critiques, breakfast remains a positive highlight of the stay, providing a good start to the day.
While the hotel does not appear to offer dinner service, the lunch experience is commendable, particularly noted for its homemade dishes like the delicious salmon soup and the friendly service from the restaurant staff. The absence of evening dining options is a minor downside, but the overall dining experience during lunch is positive.
Guests find the rooms clean, comfortable and equipped with essential amenities. Though some rooms are small and have issues like intermittent internet, dirty dishes and heating inconsistencies, the hotel's overall cleanliness and cozy atmosphere are highly appreciated. Friendly and helpful staff enhance the experience, from the front desk to the restaurant, contributing to a memorable stay.
WiFi performance varies with a strong and reliable connection near the reception but weaker signals in rooms further away, which can be problematic for some guests. The pool area receives positive reviews for cleanliness and amenities, although some guests find the water temperature slightly cold.
Parking is free, safe and conveniently located in front of the hotel, adding to the overall ease of stay. The beds receive mixed reviews with many finding them comfortable but others noting issues with mattresses and pillows. Despite these minor drawbacks, Kongo Hotel delivers a clean, comfortable and friendly environment, making it a solid choice for travelers visiting Haapsalu.
Categories
The breakfast experience at Kongo Hotel is generally satisfying with a varied and tasty menu, including delightful options such as butter-fried pancakes and cinnamon buns. Guests appreciate the generous portions and continuous replenishment, although some wish for more variety. Despite some minor critiques, breakfast remains a positive highlight of the stay, providing a good start to the day.
While the hotel does not appear to offer dinner service, the lunch experience is commendable, particularly noted for its homemade dishes like the delicious salmon soup and the friendly service from the restaurant staff. The absence of evening dining options is a minor downside, but the overall dining experience during lunch is positive.
Guests find the rooms clean, comfortable and equipped with essential amenities. Though some rooms are small and have issues like intermittent internet, dirty dishes and heating inconsistencies, the hotel's overall cleanliness and cozy atmosphere are highly appreciated. Friendly and helpful staff enhance the experience, from the front desk to the restaurant, contributing to a memorable stay.
WiFi performance varies with a strong and reliable connection near the reception but weaker signals in rooms further away, which can be problematic for some guests. The pool area receives positive reviews for cleanliness and amenities, although some guests find the water temperature slightly cold.
Parking is free, safe and conveniently located in front of the hotel, adding to the overall ease of stay. The beds receive mixed reviews with many finding them comfortable but others noting issues with mattresses and pillows. Despite these minor drawbacks, Kongo Hotel delivers a clean, comfortable and friendly environment, making it a solid choice for travelers visiting Haapsalu.
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Hotel with Indoor Pool
Guest Reviews
Kongo Hotel boasts an outstanding location that makes it a prime choice for visitors eager to explore the city of Haapsalu. Nestled close to the city center, the hotel is just a short walk away from key attractions including Haapsalu Castle Park, the seashore, the waterfront promenade and the historic Old Town. The proximity to the main street, shops and the bus station further enhances its convenience. Despite its centrality, the hotel enjoys a peaceful setting, offering a serene environment without sacrificing accessibility.
The hotel provides easy access for travelers arriving by car and benefits from free parking. Guests particularly appreciate the clean, Nordic style rooms and the overall neatness of the hotel. The combination of the tranquil surroundings and proximity to the city’s sights and amenities creates a perfect balance, making Kongo Hotel an excellent base for both relaxation and exploration.
The breakfast at Kongo Hotel offers a diverse and tasty experience that has generally left guests satisfied. Many guests praised the breakfast for being sufficiently varied and abundant with some even describing it as the most delicious hotel breakfast they've ever had. The breakfast features both essential items and delightful touches such as butter-fried pancakes and cinnamon buns. Meatballs, porridge, eggs and pancakes are some of the noted items that add to the hearty menu.
While several reviewers found the breakfast to be simple and modest, it was often deemed sufficient and filling. The generous portions ensured guests did not leave hungry and the breakfast was continuously replenished, maintaining freshness and availability.
Some guests noted that the breakfast was nothing out of the ordinary but still did the job, while others described it as limited but tasty. A few reviews mentioned areas for improvement, such as a desire for more variety and a more generous selection. Breakfast times catered to special occasions like New Year's Eve, allowing for a leisurely start to the day.
Overall, the breakfast at Kongo Hotel is seen as a positive part of the stay, providing a good start to the day with its decent, fulfilling and occasionally delightful offerings.
The Kongo Hotel offers a delightful dining experience, especially highlighted by its lunch service. Guests commend the beautiful restaurant and the authentic feel of the homemade lunch. The daily specials, including a particularly delicious salmon soup, are well-received. Many appreciate the courteous and friendly service provided by a very kind older lady at the restaurant. However, some guests noted a lack of clarity around the restaurant's evening hours with no dinner service available despite the establishment being advertised as a restaurant. Overall, the lunch offerings and hospitality stand out positively.
Kongo Hotel offers a range of rooms that are generally clean and comfortable, providing a basic yet adequate stay. Many guests appreciated the comfortable beds and blackout curtains, which contributed to a homely and cozy atmosphere. The rooms, although sometimes small and narrow, come equipped with essential amenities including a TV and a small kitchen. The hotel's cleanliness standards are notable with several reviews highlighting that the rooms were extremely clean and tidy.
However, some areas require attention to improve the guest experience. Issues such as intermittent TV internet connection, dirty dishes and sauna buckets and cold water in the bathrooms were mentioned. The heating system and sound insulation could also use improvement, as some guests experienced discomfort due to heavy concrete heating and noise from neighboring rooms or the street. Despite these downsides, guests appreciated the friendly and helpful staff, including a pleasant receptionist who also assisted in the restaurant.
A few practical inconveniences were noted, such as the lack of hair dryers, small wardrobe spaces and the need for room refreshment. Moreover, the room sizes varied with some offering adequate space and closet areas while others felt small and dark. Room temperatures fluctuated, creating a cold environment at times, although keeping the window open at night helped to cool the rooms down.
Overall, Kongo Hotel’s strengths lie in its comfort, cleanliness and friendly service, but attention to detail on some minor issues could significantly enhance the guest experience.
Kongo Hotel has received mixed feedback regarding its beds, though there are several positive aspects worth noting. Many guests have found the beds to be comfortable with mentions of them being just the right amount of soft and suitable for two people. Comments indicate that good beds are a highlight, contributing to an overall satisfactory experience. Cleanliness and quiet surroundings also enhance the comfort. However, some guests experienced issues with the mattresses being bad to manage and uncomfortable pillows, which were sometimes even too hard or non-existent. The beds meet basic comfort standards, but individual preferences and minor inconveniences were noted.
Kongo Hotel has consistently impressed guests with its exceptional level of cleanliness. Visitors have noted that both the hotel and the rooms are very clean, creating a fresh and welcoming environment. The hotel maintains tidy suites and rooms, ensuring a comfortable and cozy stay. Attention to cleanliness extends to all areas, reinforcing the high standards maintained throughout the property. This commitment to a clean and tidy atmosphere has not gone unnoticed, as it significantly enhances the overall guest experience.
The staff at Kongo Hotel consistently receive high praise from guests for their friendliness and helpfulness. From the moment of arrival, visitors are treated to a warm and welcoming atmosphere, thanks largely to the polite and professional demeanor of the hotel administrators and receptionists. Many have noted the pleasant service with some particularly appreciative of staff members who could communicate in Finnish.
Guests frequently commend the staff for being very friendly, polite and service-oriented, always ready to assist with any needs or requests. The administrators and receptionists are singled out as especially professional and kind, ensuring a smooth and comfortable stay. Additionally, the cook and other support staff leave a positive impression with their courteous behavior and efficient service. The staff's attentiveness is evident in their efforts to replenish food supplies and accommodate early arrivals, further enhancing the guest experience.
Overall, the hospitality at Kongo Hotel stands out with several reviews specifically mentioning the friendly and helpful nature of the team, contributing to a memorable visit for many travelers.
The WiFi experience at Kongo Hotel has been mixed with many guests reporting a range of connectivity situations. Some visitors found the internet connection to be fine, steady, reliable and good for basic browsing. Especially near the reception area, the signal was often dependable and usable. However, experiences varied significantly in the rooms further away from reception, where the WiFi signal was described as very poor, weak or even unusable. Guests occasionally labeled the connection as sporadic and patchy with some trouble getting the initial connection established. Despite limited issues noted by a few, the overall consensus indicated a struggle with maintaining a consistent and strong WiFi connection throughout the hotel.
The Kongo Hotel boasts a clean and well-maintained pool area that guests generally enjoy. Visitors appreciated the main pool area, noting it was clean and suitable for cooling dips. The indoor pool and Jacuzzi received positive feedback with some especially loving the pool with a waterfall. The sauna pool was described as fantastic and paired well with an excellent sauna. While the pool was small and some felt the water could be warmer, the overall experience at the pool area was deemed fantastic by many.
Kongo Hotel offers a highly convenient parking experience for its guests. The parking facilities are free and situated right in front of the hotel's main entrance, adding to the ease of access. Guests have consistently found the parking area to be safe and secure, providing peace of mind during their stay. Praised for being well-organized and resolving any potential parking concerns, the hotel's parking arrangement is frequently described in positive terms as good and efficient.
Location Show Map
Location
The hotel provides easy access for travelers arriving by car and benefits from free parking. Guests particularly appreciate the clean, Nordic style rooms and the overall neatness of the hotel. The combination of the tranquil surroundings and proximity to the city’s sights and amenities creates a perfect balance, making Kongo Hotel an excellent base for both relaxation and exploration.
Breakfast
While several reviewers found the breakfast to be simple and modest, it was often deemed sufficient and filling. The generous portions ensured guests did not leave hungry and the breakfast was continuously replenished, maintaining freshness and availability.
Some guests noted that the breakfast was nothing out of the ordinary but still did the job, while others described it as limited but tasty. A few reviews mentioned areas for improvement, such as a desire for more variety and a more generous selection. Breakfast times catered to special occasions like New Year's Eve, allowing for a leisurely start to the day.
Overall, the breakfast at Kongo Hotel is seen as a positive part of the stay, providing a good start to the day with its decent, fulfilling and occasionally delightful offerings.
Dinner
Rooms
However, some areas require attention to improve the guest experience. Issues such as intermittent TV internet connection, dirty dishes and sauna buckets and cold water in the bathrooms were mentioned. The heating system and sound insulation could also use improvement, as some guests experienced discomfort due to heavy concrete heating and noise from neighboring rooms or the street. Despite these downsides, guests appreciated the friendly and helpful staff, including a pleasant receptionist who also assisted in the restaurant.
A few practical inconveniences were noted, such as the lack of hair dryers, small wardrobe spaces and the need for room refreshment. Moreover, the room sizes varied with some offering adequate space and closet areas while others felt small and dark. Room temperatures fluctuated, creating a cold environment at times, although keeping the window open at night helped to cool the rooms down.
Overall, Kongo Hotel’s strengths lie in its comfort, cleanliness and friendly service, but attention to detail on some minor issues could significantly enhance the guest experience.
Beds
Cleanliness
Staff
Guests frequently commend the staff for being very friendly, polite and service-oriented, always ready to assist with any needs or requests. The administrators and receptionists are singled out as especially professional and kind, ensuring a smooth and comfortable stay. Additionally, the cook and other support staff leave a positive impression with their courteous behavior and efficient service. The staff's attentiveness is evident in their efforts to replenish food supplies and accommodate early arrivals, further enhancing the guest experience.
Overall, the hospitality at Kongo Hotel stands out with several reviews specifically mentioning the friendly and helpful nature of the team, contributing to a memorable visit for many travelers.
Wi-Fi
Pool
Parking
Yes, Kongo Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Kongo Hotel.
Yes, Kongo Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Kongo Hotel.
No, Kongo Hotel doesn't have a gym.
Location Show Map
More Options
